4318 Middlebrook Pike, Knoxville, TN 37921 4318 Middlebrook Pike
(865) 558-8543About this Facility
iStorage Self Storage Facility at 4318 Middlebrook Pike in Knoxville
About this Self Storage Facility on 4318 Middlebrook Pike
Are you looking for a self-storage facility near you in Knoxville? The iStorage Self Storage facility at 4318 Middlebrook Pike is the right solution for you! Our facility offers a wide variety of features so that we can meet any of your storage needs. With a location near the neighborhoods of West View, Sequoyah Hills, and Windsor Park you'll also be able to access your belongings when you need them! Call or reserve online today to experience the best in self storage!
The climate-controlled storage units we offer at iStorage Self Storage aim to maintain the temperature within reasonable limits, preventing it from rising or falling excessively. This feature is valuable for storing items sensitive to temperature changes, such as delicate electronics, artwork, or essential documents. These units are an excellent choice for individuals or businesses who need to protect their belongings from excessive heat or cold.
Here at iStorage Self Storage on 4318 Middlebrook Pike, we understand the importance of your belongings. That's why our facility is designed with your security in mind, featuring on-site security cameras, electronic gated access, and a fully fenced perimeter. Our well-lit areas also contribute to a secure environment. Choose iStorage Self Storage for a storage experience that emphasizes the importance of your possessions.
Storage Unit Sizes
Small Self Storage Units
Small Self Storage Units come in sizes such as 5x5, 5x10, and up to 5x15, catering to various storage needs. The 5x5 unit, ideal for those with less to store, can accommodate items like a dresser, a small bookshelf, and several boxes, similar to what you'd store in a small closet. For those with more to store, our 5x15 units are like a walk-in closet, spacious enough for a sofa, mattresses, and many large moving boxes, perfect for items from a one-bedroom apartment.
Medium Self Storage Units
Medium Self Storage Units spanning 10x10 to 10x15, are designed for substantial storage needs. The 10x10 option, comparable to half of a standard one-car garage, holds contents from two bedrooms, including nightstands, bedframes, mattresses, dressers, and assorted moving boxes. For larger storage requirements, the 10x15 unit, akin to a small one-car garage, provides plenty of space for three bedrooms of furniture or an entire medium-sized apartment's belongings.
Large Self Storage Units
Large Self Storage Units in sizes 10x20, 10x25, and 10x30 are designed for more extensive storage needs. The 10x20 unit, as spacious as a standard one-car garage, can store belongings from a small house or multi-bedroom apartment, including entire sets for living rooms, kitchens, and two bedrooms. Moving to a 10x25, you'll find it comparable to a large one-car garage, perfect for a car or all the furniture from a medium-sized home, such as bedroom sets, appliances, and complete living and dining areas. The largest option, the 10x30 unit, is about the size of a one-and-a-half car garage and provides ample room for everything from a 5-bedroom home, including large appliances, TVs, various sofas, dining sets, bedroom furniture, and several large boxes.
iStorage Self Storage FAQ
Do I need Insurance?
Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.
Is Month to Month Leasing Offered?
All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.
What documents do I need to reserve a storage unit?
A valid driver's license or Government-issued photo ID is required to rent a unit.
Is There Anything I Can't Store?
Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:
- Perishables
- Food Items, including canned/sealed goods – even water bottles
- Animals
- Stolen Property
- Hazardous or Flammable Materials
- Drugs
- Explosives/Firearms/Ammunition
- Unregistered Vehicles
- People/Yourself, i.e., seeking shelter from a storage unit
- Anything Illegal
How can I pay my rent each month for my storage unit?
We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, and cash; online, in-person, and phone payments.
What is the difference between access hours and office hours?
Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.
Reviews
Safe place to store and the beautiful young lady will always fo above and beyond
Great place for storage helpful,charisma goes above and behond to help you out with anything she can. Highly recommend 👌
Wonderful and friendly young lady, helped every step of the way
The sweet girl showed me units and was amazing! Best customer service ever! Need more happy people like her working for ur company
Awesome customer service helped me with everything I needed. And was very kind and Professional. Ty so much
Always a pleasure when visiting the property. Charrisa is always smiling, and ready to help or get your questions answered.
Mrs.Vaughn was very helpful and attentive to my needs. She is very pleasant and a joy to meet!!!
Very helpful staff.
Charissa is kind and personable at istorage. She made my experience painless and she also has a sweet dog if you ask nicely. Come check out this spot if you need a convenient location for your storage needs.
She’s helpful in any time you need her if she in own her break time to do anything you need. I really appreciate that.
Carissa Fetters greeted us with kindness and a smile, and was very eager and determined to help figure out the best size that fits all of our stuff for a good price
Charissa was so helpful getting our unit set up and ready to go! The unit was very clean and affordable when comparing it to other storage units in the area. Charissa deserves some recognition for her friendly service and she was so warm and welcoming!
Great Service!
Great location the woman who runs the location is awesome.
My experience at istorage was absolutely 5 stars. Most of my experience was with Charissa Fetters and she has been great! She's always ready to help in any way she can, and does so in a professional and timely fashion. And she's always smiling, people nowadays tend to forget how contagious a positive (or negative) attitude can be. I would definitely recommend her to anybody looking to rent a storage location. THANK YOU CHARISSA! KEEP DOONG WHAT YOU DO!
Service was impeccable. Location is perfect. Mgmt was a gem.
I come once in a while to pay for my sister's unit and every time I come up there, Charissa is always so kind and helpful. She always has a big smile on her face and is so pleasant to talk to. I only wish we could get the same customer service that she gives from the rest of the world. Excellent experience every time. Thank you Charissa
Very sweet and professional.
Charissa was extremely kind and professional!!!! Would totally recommend working with her!!!!
Very friendly and quick customer service. This is the second year I use this storage location and the staff always seem welcoming and helpful.
This is a very friendly, clean, and secure place. I have ZERO reservations about leaving my belongings in this storage area. The people here are great.
Friendly and efficient customer service
I had a smooth interaction the energy I received was amazing actually made my day after talking with Charissa 💕 thanks for the service
Very personable and tries to get you the best deal.
Great company to store with! Administration is friendly, and inside units are kept clean. Reasonable prices as well!
Excellent experience. The lady was awesome making it easy. Highly recommend!!
Never have any issues,Charissa is always pleasant to work with
Charissa did an amazing job!
I rented a unit yesterday for my daughter's college move. The manager was very helpful in securing my lease and filing my insurance.
CharIssa save me money and was so happy to assist me.
Charissa had a smile on her face when I walked in and she went above and beyond to help resolve my moving issues. She took time to help me figure out and save me money from other storage places! Middlebrook is the place to go! She didn't want my money she wanted to help me out during a hard time! Thank u so much Charissa!!! Look forward to telling all my friends in need of storage!!!
I lov this place. I have been renting for years.and the office personnel answers all of my questions on time answers the phone calls on time ,and helps me whenever I have a problem. This is the best experience I’ve had in years. I recommend renting from this office for all your rental unit needs.the best in Knoxville for sure!!!👍🏽👍🏽👍🏽👍🏽👍🏽 let me say middlebrook is the place to be….
Very convenient, nice staff. Very narrow roads - hard to maneuver.
Units are well managed and clean. Charissa is amazing. She is so kind and provides the best customer service!
Great people
She was very helpful on the phone helped me figure out everything very well . And got me situated . I’m pretty sure she her name was Charissa fetter
I highly recommend. Charissa was extremely helpful in walking me through the process, she even gave me a tour of the facility. If you need a place for storage give her a call.
Super customer service
Great customer service!! Charissa was helpful!
Charissa was great help getting us into a storage unit. She was knowledgeable and made the process easy peasy.
Charissa that works front desk was helpful and very transparent with all my needs.
Wonderful customer service from Charissa thank you.. will be back
Awesome staff!
Great service, and Charissa helped a lot and made sure she went above and beyond to make sure it worked out. Definitely 5 stars !!
Good space, good price; would recommend!
Awesome best experience ever with this storage place.Always friendly and kind wish more people could be like this. I really appreciate you going out your way to make your customers are happy. It’s a pleasures doing business here. Thanks Monique
I rented my mom's storage space online which was a little less than was quoted by phone. I then still called the local office to clarify some questions that I had. The lady I spoke with on the phone was very informative and pleasant. She even answered some questions that I didn't know l needed answers to! So all in all this was a great rental experience.
Nice and clean
The customer service the property manager Chandra provided at this location was really great
Ms Clark had welcoming smile when I walked in ,after having a bad start to my morning at bojangles.
Chandra is very nice and helpful . I would use this facility it’s safe and affordable .
Chandra provided excellent service in my time of need. She made sure I received exactly what I needed. Next time I need a storage solution, I will use iStorage again, and I will ask specifically for Chandra!
Chandra has awesome customer service!
Great service the whole time I used them! Exceptional customer service from Ms. Chandra Clark she was the best! Very helpful the whole I rented!
I went in to look at a unit haven’t decided yet but was knowledgeable and very nice. Thanks for your time!
Chandra the manager has great customer service skills and very patient, answer all my questions. She made the experience seamless. I highly recommend this location.
Manager Chandra was nice
Great customer service..the manager Chandra, was awesome..
Great Customer Service
Very helpful in helping me rent my second unit
Manager had great customer service with a smile
Chandra was very nice and friendly!
I think this is the nicest i storage I ever been to by far
Cece had a wonderful ant and it made my day , definitely recommend going there !!
Cece was very helpful and informative when I was trying to find the right storage unit.
Easy to set up online. Went straight to the storage unit and unloaded my belongings with the same day.
very nice young lady .good customer service
Chandra was absolutely amazing in my experience. She was easy to talk to and very knowledgeable in all the questions I asked from sizing and security! Getting a unit at the middlebrook location was so easy I highly recommend it for anybody that’s looking for a storage facility.
Chandra provides Excellent Service !! Highly recommend, she is so helpful.
Let me tell you about my experience at iStorage Middlebrook Puke and Corporate. This folks deserve medals. Alan (Allen) and Nate in Costomer Service Corporate went above and beyond over the phone with me and never got frustrated with me. They even reached out numerous times to my area personnel to help fix my issue. I have seen her name mentioned in these reviews both Tonnie (Area Mgr) took time to reach out to me personally and then reached out to property managers to help me. The former property Manager Cheri and the new property manager Chandra were amazing and opened on the day off and took a cash payment. Keep in mind Chandra had to go home and get keys. They are rock stars and I recommend this storage facility.
Great service from Cece in store!!!
Cheri was really helpful. Thanks
Cheri was amazing. Knowledgeable and fast. Happy to do business.
Cheri was fast and very incredible in helping me find a unit the fits my needs. I was able to come in and get a unit all in the same day. Thank you so much.
Cherish is old school personable and knows her job. This facility is also a better value than neighboring storage facilities.
Cheri was really helpful. We were able to get in and out quickly. Will definitely recommend!
Cheri was most helpful upmost sweetheart she was extremely helpful with all my questions and was able to get my unit and documentation quickly
Good rates and god location. Staff is easy to deal with
Ms Cheri was so nice and very very helpful. One of the best I have had the honor to meet and I will tell everyone how nice and helpful she was Thank you for everything
Great customer service and flexibility!
Cherie is very professional. Will continue to come here for all my storage needs.
I have been a customer with I storage for a while and they are amazing Cheri is my favorite she has always makes sure that I'm updated on everything and is very professional
Great place to get your storage especially with Cheri. She’s is the best person ever
Great customer service !
Cherie was wonderful! Helped me locate the unit and walked me through the entire process. Thank you!
Easy to reserve unit online and use it immediately. Space was very clean.
They accommodated me in my time of need
Reservation was super easy.
I screwed up my paperwork online. A nice call from a very nice lady the next AM asking me to come in and she’d make it right was a great way to start my first months (sadly of many), while apartment hunting. Great way to start our ‘relationship’ John L
Excellent, the lady in the office was very helpful meet all my storage need and help me with all the the process and even the outpost on my phone thanks a bunch !!!
Quick courteous service. Thank you.
jennifer was great and so helpful!
Jennifer is amazing she always take such good care of me!
Jen is the best
JOIN THE TEAM ITS AMAZING
I LOVE THIS PLACE COME JOIN THE TEAM!!
Jennifer is fantastic!!
Came running in a minute before the office closed and Jen was so kind and helpful! Fellow Jen! She walked us to our unit and went above and beyond.
I just moved to the area and needed more space for extra personal tools and Jen was amazing and patient. She was a great help trying to find what was suitable for our needs.
Fast and easy rental process. Great location. Units are very secure. Unit was clean and the property is well taken care of. When I'm in town with work again, I will definitely be renting a unit from here again to store my work things.
Incredibly friendly and helpful folks in the office. Clean facility. Everything is in good order. Fairly priced. Exactly what you need a storage facility to be.
They are just all around good folks here.
Jen was a great help, and checking into my unit was painless!
Jen was amazing
Jen was amazingly helpful & welcoming to the area. Moving from Oregon, southern hospitality is a real thing! Thank you for making this easy. 10 out of 10.
Jen is awesome. She could not have made these California transplants feel anymore welcome.
My visit at Metro today was awesome due to the help from Jennifer. She answered all of my questions and was amazing to deal with. Good job
Very thorough and informative. I would definitely recommend
Jennifer is very quick and professional. Glad we chose this location.
Jen has excellent customer service and she is a very sweet person. I recommend Metro to everyone.
Jennifer was great so helpful and kind thank you
Nice and perfessional!!
Dale is very informative, also very kind!
Jen was extremely proficient, friendly, and professional in helping my sister & me choose the right size unit for our storage needs. She explained the rental process & details very clearly. I highly recommend Metro Self-Storage at 4318 Middlebrook Pike in Knoxville!
Easy experience getting our storage suite, Jennifer was so helpful and made sure we were well informed!
Rented my unit online. Quick and easy. Jennifer was very friendly and efficient.
Super clean facility, excellent unit spaces and exceptional customer service from the property manager
Clean, efficient and economically priced
Friendly, professional staff. Rates are reasonable. A bit difficult to get into and out of, but otherwise it is clean and convenient.
This storage facility was FANTASTIC in a crisis. On Tuesday of this week, we were in the process of moving a friend to Knoxville when her storage facility she was originally going to fell through. We called everywhere and they were all already closing or closing soon. The property manager agreed to come back in to the office when we got there so that she could rent my friend space. She helped her get the online deal even though we didn't reserve it online so that she could afford her first month's rent. This manager went above and beyond her normal scope of work to help a single mom get the move made. Thank you so much for helping my friend! I will definitely recommend you all if I am ever asked!
Great staff. Jennifer is a gem!
I am using them for long time storage. The last time I was there, there was a dead mouse and dead spiders on and around my furniture. The office is always nice.
Very clean and protected security! And the front main office smelled so great and Jennifer working the front was very nice and sweet to my kids!!!!
Great facility! Manager is very nice and takes great care of the property. Best rate on this side of town.
Excellent customer service and clean.
Location is convenient. It was clean and the staff was knowledgeable.
Tina is extremely efficient and helpful. Process was fast and pleasant.
Christian was great!!! I was able to complete the paperwork, check out the unit and make it back to work before my lunch hour was over. Great access!
helped a lot! so nice, great service! answered all questions
Bob helped us out so much! Called me to answer any questions I had the day I reserved my unit online. He also was a major help when we met in person to sign our lease. Thank you!
Found through an on-line search...best rates available, easy access, central location, great manager on-site who called and confirmed everything within 6 hours of the reservation. Great!
Looked online for a storage option close to my home, compared rates of the ones I found then drove over to the CubeSmart at 4318 Middlebrook Pike where I was greeted by a smiling fellow named Christian Bristol, he answered all my questions and drove me around the facility showing me the available units. I originally left to look at others in the same area but went back to do business with Christian since he was so helpful and friendly. He took the time to explain everything for me in detail. Once I left the site he was in touch within less than 24 hours to make sure everything was to my satisfaction. I rarely write followup like this but was so impressed with his help that I had to post. Definitely a 10 out of 10. Thanks Christian.
Reserved our unit online, and received a call from the unit manger within 24 hours to confirm. Upon arrival was greeted by friendly manager and everything was quick to setup the lease. Great location with easy access to interstate. Received great promotional discounts! This was the best priced storage I could find for my money!