iStorage Facility at 4811 Central Ave Pike in Knoxville

iStorage facility

4811 Central Ave Pike, Knoxville, TN 37912

(865) 290-7821
99 Reviews
Office Hours
Monday - Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
Closed
Access Hours
Monday - Sunday
6:00 AM - 10:00 PM

Available Units

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Nearby Facilities

2.78 Miles Away
iStorage | Walker Blvd
4.9
4540 Walker Blvd, Knoxville, TN 37917
(865) 688-4236
Small
5 x 5
32 /mo
Medium
10 x 12
109 /mo
Large
10 x 20
179 /mo
Vehicle
10 x 20
179 /mo
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3.27 Miles Away
iStorage | Middlebrook Pike
4.9
4318 Middlebrook Pike, Knoxville, TN 37921
(865) 558-8543
Small
5 x 10
74 /mo
Medium
10 x 10
119 /mo
Large
20 x 20
319 /mo
Vehicle
20 x 20
319 /mo
View All

Reviews

alieria donegan
From Google
5.0

Very easy to work with and rent from! I literally did every step from my phone and I loved that!

Melissa Holland
From Google
5.0

The lady that working was so kind and friendly explained everything to me and would definitely tell friends and family to use istorage at my location!!

Shannon Kleinke
From Google
5.0

Fabulous place! Taken care of extremely well. Would recommend

Josh
From Google
5.0

Jodi is helpful and courteous every time I come in there. And boy she sure is perty!!

lou fazekas
From Google
5.0

Jody is the best she has always taken. Care any problems I may of had

Shellye Ross
From Google
5.0

Jodi and her trainee Renee were both extremely nice and helpful. I really appreciated the help!

chris cole
From Google
5.0

Great experience.

Tracy Herr
From Google
5.0

This is the first time I’ve rented a storage unit and had no idea what to expect. I couldn’t have been more pleased with the service Jodi provided though!! Extremely knowledgable, helpful and friendly. As a matter of fact, she made me so comfortable that just talking to her made me feel like I’ve known her my whole life! Definitely recommending istorage to anyone who needs a storage unit. Been one of the most pleasant experiences. Thank you Jodi!

Susan Harper
From Google
5.0

I have used this facility alot. I've had to use them for almost a year this time...Jodi is amazing person,helpful, nice, always smiles, And she keeps that place clean.. she always working even when she don't feel good. I will always use this place as long as she is working there.. Take care of your good employees...cause they're hard to find today..

Michael
From Google
5.0

Staff was super friendly! Made a stressful move into that much better of an experience. Appreciate the hospitality the team showed! I believe the ladies name was Jodi and I would highly recommend here at least in the Tennessee area.

Casshai Stephens
From Google
5.0

They Are The Best Ive Ever Used and I’ve Used A Couple Here In Knoxville!

Melissa Seabolt jeremiah29
From Google
5.0

Staff is great! Jodie was extremely helpful and kind!

Christy Mueller
From Google
5.0

Awesome experience. Jodi was nice, professional and provided exceptional service!!

jul suhr
From Google
5.0

Jodi was a complete gem! So friendly and helpful.

Tricia Norris
From Google
5.0

Very friendly. Very clean. Highly recommend.

Jennifer Moore
From Google
5.0

I stopped in while shopping for a storage unit before we move. Your employee, Jodi was very knowledgeable and gave us all the details we would need to start renting a unit. She was so wonderful to deal with, when we move we WILL be back to rent from HER. She truly understands how to interact with customers and make people feel good about using your services. Thank you Jodi for such wonderful customer service skills and we look forward to working with you in the near future.

julia Baysinger
From Google
5.0

Been with them for a couple of years now and I wouldn't go anywhere else nor recommend anywhere else!! If you need an affordable storage spot , this is the one for you. Guarantee you won't be disappointed. ♡♡♡ love yalllllll !!! -M.26.☆☆☆

Andrea Wilburn
From Google
5.0

we got a unit yesterday and the office lady was so sweet and friendly. we laughed the whole time we was there. she helped us thru our first experience with this and made it so easy and fun. will definitely get more.

Robert Zinn
From Google
5.0

Excellent customer service. Polite, knowledgeable, prompt, and friendly. I am a repeat customer and will continue to use iStorage because of their service.

Thi Nolen
From Google
5.0

This place is awesome The office manager, Miss Jody is everything. She is the best part of this company.. clean safe and most of all she knows your name

Kaye Adams
From Google
5.0

I had a great experience renting from iStorage on Central Ave. Knoxville Tn. Jodi made it so easy. I will recommend this store to my all of my friends. 😊 thank

Jodi Fisher
From Google
5.0

Great place to work!

William Harris
From Google
5.0

I love this place they work with u if your late service is always great Everytime I come to iStorage

Nykema Williams
From Google
5.0

Jodi was amazing Great customer service didn’t let us leave with one unanswered question.Her energy makes the whole room Light up.

Brandie Hunley
From Google
5.0

The lady is great. Friendly and helpful

Kristina Marie Wasley
From Facebook

Great place ! On top of things! If anything does go wrong they handle it right away and make sure your taking care of!

Carrie Brown
From Google
5.0

Really enjoy this place and the office people are awesome!

Dina Suttles Grubb
From Facebook

It was an easy process it didn’t take to long I would recommend iStorage to everyone

Katie Parker
From Google
5.0

For a storage rental experience i have to say it was enjoyable and humorous!! Jody received 10 gold stars!! We had a few chuckles and she gave exceptional service! I always appreciate a happy smile. Jody was personable and humorous!! Thank you for a great experience

Kelly Michelle
From Google
5.0

I went online to reserve a unit, but went in the office and finished up in the office. Very polite and knowledgeable.

Theodore Prince
From Google
4.0

Pleasant staff. Fairly easy online rental. Unit needs a little maintenance, as door is hard to open and overhead light has no on/off cord. I'm sure they will attend to these minor items.

Ronnie Troutt
From Google
5.0

Jodi is fantastic abs always ready to help!

Christ Ward
From Google
5.0

Jodi is wonderful. She can help you get ANY size storage shed and has a wonderful sense of humor.

Tammy Young
From Google
5.0

The worker was so helpful and nice

William Harris
From Our Website
5.0

It was wonderful nice kind and helpful people their

Emmanuel Ballenger
From Google
5.0

The iStorage team has been great to me, especially Jodi! Any issues that I’ve ever had, which is very few, has been handled with respect, courtesy, and professionalism. She is AWESOME! Thank you so much!

Timothy Lewis
From Our Website
5.0

Fast and easy process, Jody at the Central Avenue Pike location in Knoxville, Tennessee was amazing, she went above and beyond to assist me

Chris Thundercats
From Our Website
5.0

Jody was very respectful and helpful I would recommend this storage unit above any other in the area. Thank you so much for all the help!

Brian
From Google
5.0

Jodi was awesome!!

Donnie Allen
From Google
5.0

The property manager Jodi is great and very helpful.

Dylan Hensley
From Google
5.0

Very friendly and reasonably priced.

Kevin Mueller
From Our Website
5.0

Very convenient thank you

Andrew Walters
From Our Website
5.0

Jody the management is very helpful. Even helpful doing the online contract with me 🙂

Jeremy Price
From Google
5.0

Extremely friendly and professional staff! Jodi went out of her way to help us. They also offer a military discount.

Ken Day
From Our Website
5.0

Very friendly lady at counter, quite fast check-in.

Brittany Lee
From Google
3.0

A little pricey but close to our place made it easy to run things to storage when we moved. When we move back we will get everything out of there asap but nice people who are there

Chris Prokop
From Google
5.0

Great customer service. Super nice lady. Thank you

Cathy Miller
From Google
5.0

Had an Awesome time with Angela. Fast and friendly service. Very knowledgeable about the storage unit and actually what I needed.

Danny Tipton
From Google
4.0

Good place

Leroy Everett
From Google
5.0

My experience went exactly how I'd expect it to be. No hassle, everything was up front and honest, Angela was terrific in explaining everything and the process was short and sweet. Couldn't ask for a better experience.

Tracie Nolan
From Google
5.0

Angela was very knowledgeable and professional, she explained everything in the simplest form...thank you so much Angela!

Stan T
From Google
5.0

Rebecca is great, the experience was quick, painless, and wonderful!

Linda Bradley
From Google
5.0

We called a dozen storage companies in the north(west) knoxville area and Metro Self Storage had the best rates around! Actually, the first call made, we were told they had no availability. But Angela was nice enough to call us back to say an opening had just come up for the size we needed. Within minutes, she emailed the necessary paperwork and the contract was signed. After going in person to provide ID, payment info, etc., Angela gave me a walk through and explained everything I needed to know. I purchased a storage lock from their store and she provided me with a personal security code to gain access to the security gate. I'll also add that there is a tall security gate, topped with barbed wire, that surrounds the property and security cameras are on every corner. I have no reservations whatsoever about storing our belongings at Metro Self Storage!

TiffanEy K
From Google
5.0

Angela was absolutely awesome. Quick and friendly service !!!

Stephen Matichak
From Google
5.0

I would recommend Metroself Storage to anybody in this area because the staff have, specifically Angela, have impressed me. I am coming in from out of town due to a death in my family. My mother has a storage unit at the Central Avenue location and remembered how professional and courteous Angela had been. When I called to set up a new unit she treated me with the same respect answering all of my questions and giving me options. Over the next few hours, and phone calls, due to changing circumstances Angela showed patience and compassion. She made everything easy so we could focus on healing. I will never forget the kindness she show our family during our time. Thank you.

sylvia Brown
From Google
5.0

Angela is great at Metro Self Storage on Central Avenue.I came in at the last minute to get storage and she took the time out to get the deal to fit my budget. Totally Awesome..

Sandra Gushee
From Google
5.0

Angela was very nice and helpful.

Nick Gouvouniotis
From Google
5.0

Angela was awesome!! She made it very easy, was very friendly and was very clear about the details of the unit, process etc. thank you!! I would use this storage place again in the future!!

William Garner
From Google
5.0

Was very fast and friendly, walked in and within minutes had my unit. Units are affordable and staff was great. Highly recommend

#Non-Zero Voter
From Google
3.0

Have been keeping a storage unit there for about two years now. And other than the price of the rent I have no complaints

D Gilly
From Google
5.0

I've been at Metro for over 2 years now and they've been great. Secure buildings, reasonable prices and friendly staff. I'll always use them for my storage needs.

Susan Wadsworth
From Google
5.0

Angela provided us with very professional friendly service. We felt like she was our friend and not just your employee. She deserves a raise!!!!!!!!!!!!!!

Kristina Ellis (Krissy)
From Google
5.0

Angela was very informative and knowledgeable about the unit and very hospitable.

Aliris Cruz
From Google
5.0

Rebecca was friendly and knowledgeable. Great experience!

Heather Vargas
From Google
5.0

Angela was fantastic! She was super knowledgeable about the products- great place for storage!

Jessica Stewart
From Google
5.0

I had a very positive experience with the leasing. The office called me at 9:30 on the dot as I had reserved my unit online the night before. This made my move in happen right on time! Thanks again for making this process so smooth!

Beth Dompier
From Google
5.0

Professional friendly and knowledgeable

Vladimir Vedock DC
From Google
5.0

Very accommodating and polite.

Robert Clark
From Google
5.0

Decent pricing and very understanding staff

Merri Mary
From Google
4.0

Even though this place has changed hands and management most of the time I've had no problem their work .

Ron Berry
From Google
5.0

Top of the line service. Place is kept neat and clean.

Daryl Rosdhal
From Google
5.0

Great communication and setup even with everything that’s going on on with COVID-19 it was simple and easy

Rebecca Williams
From Google
5.0

Amazing staff! Very helpful and friendly. Would definitely recommend this facility for anyone who has storage or parking needs!

Kendie Laws
From Google
5.0

Staff is very professional and helpful. Storage unit are very clean and secure.

Christy Nichols
From Google
5.0

Have had storage for over a year now. Each month Renee is courteous and helpful. Very appreciative for her kindness.

Pat St.Martin
From Google
4.0

Great place to put your stuff

Brandt Jones
From Google
5.0

I just have to say that this place is great. The management is as accommodating as one might hope for and the facility is well kept. I've read complaints about people losing their stuff to auction or being charged excessive fees...well then pay your rent on time. I signed a rental agreement that clearly states when my rent was due and what happens if I don't pay. I don't think Metro is to blame if you fail to pay, for whatever reason, and find yourself getting auctioned. Grow up people...personal responsibility is a real thing.

Barehunter Bachman
From Google
5.0

Convenient and affordable

David Kraics
From Google
5.0

Decent prices and clean units

Jackie Ray
From Google
5.0

Although the work was tiresome, we got it done. Staff was very helpful from Shantele to Dale inside the store..very knowledgeable. .great experience. .thanks..!!

Pat Newman
From Google
5.0

EXCELLENT! Very kind & courteous staff.

Jesse Smith
From Google
4.0

I was just there helping a friend. But it seemed to be easy access as well as I felt safe however it seems like it could have been lit up a little bit more

Baelove3000
From Google
5.0

Great

Derek_Noel Sorensen
From Google
5.0

They are a great storage place I still have mine and they have worked with me when I didnt have enough to pay the full rent so

Meka Howard
From Google
4.0

Overall, the storage place is wonderful. The staff is friendly and helpful, and worked well with me when I was trying to find a large enough unit when I moved. The units are clean, and I have yet to have an issue with insects or animals getting into it. Especially with it being an outside storage facility. The only frustrating issue I see with this place is their constant change in prices. I understand in order to keep the facility looking nice and our units kept up, there needs to be a raise in rent. I just feel that if they keep raising the unit rent, I will have to find another unit.

Tony Crawford
From Google
5.0

Works perfectly for me

david russell
From Google
5.0

The property is always nice and clean, friendly staff and courteous service.

missy schlau
From Google
5.0

Very friendly and helpful. Very nice storage accommodations.

Laurent Dumas
From Google
4.0

Safe place.

Sheila Sternberg
From Google
5.0

Everyone was very professional. The unit was clean. I was happy.

Allen Baker
From Google
5.0

Great and friendly place They are great people

Double T Sports
From Google
5.0

Its a good place .they worked with me and I didn't have to wait

lorraine lawrence
From Google
5.0

Unit was requested via email and paid for by a friend because I was out of state at the time. Management was very courteous and helpful, and all necessary paperwork was transmitted by email. Aside from one small glitch on our arrival which was corrected by the manager, all went smoothly, and I am extremely satisfied with the storage area, security, and service. I would definitely recommend this facility to my friends.

Levon Burton
From Google
5.0

Great customer service and I appreciate the longer hours.

chuck hussey
From Google
5.0

Friendly staff and very helpful. We were delayed a day due to weather and Brandt worked with us on arriving the next day. They even had a bigger unit which we desperately needed!. Highly recommended.

wendy merland
From Google
5.0

Very clean, amazing staff, very accommodating. Brandt is one of our favorite people, even staying with and assisting my husband while he had an injury, holding an umbrella over him and going above and beyond until help arrived. They make you feel like a valued customer and not merely a number of a storage unit. Highly recommended!

Nick Estes
From Google
5.0

Brandt at the cubesmart located on central avenue in Knoxville Tennessee was especially helpful to my needs. Thanks for making my storing experience great.

Rob Graham
From Google
5.0

Lowest cost around - Good Service

Judy Kerr (Judy Kerr TN)
From Google
5.0

Very friendly, helpful, and the "cube" was clean, safe and definitely fit my needs. Highly recommend this site.

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