About this Facility
Facility Features
Reviews
Sherri at the Battle Ground location is amazing!! Amazing customer service!!! She deserves a raise!!
Great, affordable, and convenient location. Staff is responsive. If we need to rent space again, this is where we would go.
These guys are awesome! Staff were very friendly and available whenever needed. Units and hallways were always clean and dry. When we need to store anything again. We will absolutely come back!
This is a good storage facility. Its clean and in a good neighborhood. The units are well maintained and the manager Sherry is good at her job. 😊 👍
This is a professionally run and safe operation Sherri did a great job helping me with my unit today, and I’m in good hands here. Highly recommend this facility !
I am very pleased that Sherri is the current Property Manager at the Battle Ground location. Sherri is very helpful, whenever I have a question she will give me an answer. I notified Sherri that the rope had broken on my unit and she had it replaced in no time at all. Sherri walks around the property many times a day, and she is the first manager that ever checked on me while I was inside my corridor unit to make sure I was doing good. She is definitely an asset to this location and I am very happy to have her here.
Sherry is amazing and prompt and very helpful. I would recommend her and northwest storage to anyone that needs storage.
Wonderful experience!!! Sherri was very helpful. She gave me a tour of the space I was wanting rent and made sign up super easy.
Very clean facility, never too much traffic so you're always able to get to your unit easy. Will definitely return if I need to store stuff again
They let me park in their parking lot after I got a flat tire outside of their office. I was very appreciative.
Sherri Powell is fantastic, she was a big help when ever I needed. 👍
After you’ve moved all day the ladt thing you want is difficulty getting a storage space. These people were congenial fast and very pleasant so we could get the job over and done with
Very great service!!!!!!
Very nice and helpful office staff. Clean and well maintained.
Moved from Michigan and had way more stuff than I thought. Lynn was very helpful in helping me get what I needed. Highly recommend
Very nice caring people and help full and nice units
Nice units, great staff but their phone lines are messed up. Overall 5 stars.
Wonderful place and very friendly staff! Clean and reasonably priced!!
Lynn provided Great service and very friendly
Let me tell you Lynn is the absolute best. She made sure I was taken care and got me into a beautiful big storage unit and went out of her way to get me the price I was quoted. I really appreciate the time and dedication she put into getting me into a good unit. I came in on a day they were redoing the floors in the office and when it wasn’t working to sign me up on her phone outside she made sure when I came back in I received the price I was originally quoted. Thank you Lynn for being so awesome appreciate you!!
Very clean and very well informed on the unit!!
We used this storage facility for 2 yrs. We liked the fact that our unit was inside and climate controlled. About a year in, the price went from $154./mo. for our 10x10 up to $169./mo. At that price it was a bit steep for our budget but still we knew that our belongings were safe and not being subject to the weather. Recently they upgraded their security with codes to enter each building individually which was great. When we notified them we had moved out they were quick to check the unit and issue a move out invoice. All in all this a good storage place, we would recommend it.
Clean, secure facility with lovely office personnel. I give it 3 stars because it constantly raises its prices. I have been there a little over a year and have had several price increases taking from a $76/month unit to $100/month and I have a small unit! Knowing what I know now I would have chosen another facility. They are pricing themselves out of the Clark County market after calling around earlier this month to see what other facilities were charging for their units the same size as the unit I have at NW Storage. Once I get energy to move facilities I will be out of NW Storage.
Service matters, and these folks are consistently excellent. I've dealt with several staff members at two locations and I find them highly competent, reliable, and generous. Competitive pricing is nice too.
Northwest Self Storage has been my storage place since 2018 and I have been very happy. The safety and friendliness are just right for me. The help and willingness to help make everything so easy. Online, over the phone and in person, Northwest Self Storage has exceeded all limits. I just acquired a second unit and couldn't be more satisfied! The people who work for Northwest Self Storage are truly the best.
Just helping G&C Electric clean out the storage unit. Cool gate hinges up in the air rather than swinging sideways nice and quick.
Very personable and informative manager.Thorough with all the details of the rental.
Pleasant experience as usual. It’s the only place I look too for my storage needs!
Lynn was very informative and helpful. She definitely made the experience of moving a little better. She went above and beyond. Facility is nice, clean and the units are easy to access.
Very clean and well lit up easy to see
Great help.
Our family was on a limited timeblock - and checkin was speedy.
Outstanding company .good prices
Very friendly staff who went out of their way to treat you more like a friend than just a customer. I would strongly recommend this facility over others we have dealt with in the past.
Best customer service you can ask for.
Always clean and the couple running it are super friendly and helpful!
The couple that runs the facility is always helpful and very professional. I would definitely recommend that this peace to others.
Great management team. Awesome people, super to deal with!
Awesome people, awesome customer service. Highly recommend.
Everybody should understand that, in the world of self storage, managers can change more frequently than some people bathe. That being said, there is a great husband and wife team currently serving this location and they are just the greatest. The facility itself is fairly new and kept in excellent condition. It took me less than five minutes of being on site to decide to store my belongings there. Between the great attitude of the managers and just how clean the place is, the decision was a no brainer.