About this Facility
Facility Features
Reviews
Tami S went above and beyond for our family. We had to down size abruptly and when calling with questions she was knowledgeable and kind. She was very kind to us in person as well at the facility. I was looking at different storage rentals but what sealed the deal for us was Tami and her kindness.
Brian was great! Professional and courteous. Trying to help resolve an issue and going above and beyond to do so. Thank you Brian!
Simple, easy, very professional staff.
Great place to rent without any hassles! Ryan , was amazing and made the process very easy!
Amazing! Great customer service very helpful definitely would use again in the future!
I secured my unit online, but had some questions. When I called the staff were very welcoming and helpful. Keep up the great work guys!
Storage for boats, rvs and stuff. Heavily gated which is awesome. Wide enough roads to accommodate the rvs as well
Very nice facility and staff
Jessica was great and extremely helpful!
Jessica as usual did an outstanding job for me. She’s professional, knowledgeable and an asset to her company!
Shout out to Jessica O. for her great customer service. Appreciate how clean the facility is, and the overall first-rate quality of my experience in the rental process. Kudos!
It’s not everyday I leave a review for a storage rental business, however NW Self Storage in Ridgefield was nothing short of a perfect experience. Everything is clean, professional and the staff was super helpful. I had the unit for almost two years. Billing was easy, always got a statement and on time. Etc etc… BUT, the real differentiator for me was their focus on safety. I cleaned most of my stuff out a couple weeks back but couldn’t get everything. I needed a lock for the truck I was loading, decided to use the one from my locker and leave the rest of my things there unlocked until I could come back a week later. That was about 8pm. The next morning I received and email and a call explaining they saw my locker had no lock and they put one on as a courtesy. It was literally 13 hours from leaving they had discovered this, took the initiative to lock it up and then alert me. For a storage place to be on the ball like that? Nothing short of first class!! Thank you guys! I hope everyone uses your services. Top notch!
The young lady that helped me was very pleasant and courteous. A very well maintained and clean place.
Good
Jessica was absolutely phenomenal to work with. Helped my wife and I find the right unit to fit our needs and even saved us time and energy by relocating our Penske truck return to her location there in Ridgefield, saving us from having to go 30 minutes out of the way. Awesome experience!
I had a very good experience at Northwest Self Storage. The person I rented the unit from was very kind and helpful and went the extra step to make sure I could access my space without any problems.
Convenient, clean and friendly helpful service.
All outside entry units so no real climate control even if they claim it. Over priced in my opinion, but nice and new at this point. Be wary of the overly long screws sticking out of the walls that are just part of the way it's built.
I've been renting here since the day they opened a few years ago. The units are clean, access great, and the staff has always been very friendly and very helpful. Makes it easy when you know there is always someone there to answer the phone or lend a hand. Very highly recommended.
Katie is fantastic. The best customer service and would highly recommend her and this facility!
Tiffiney was very helpful with getting us all set up. 🥰
This is the place for storage. Security is important and it is the cleanest facility that I have ever seen. Good staff !!
We found this facility accessible and well maintined as well as staff that were professional, available and very helpful.
The units were clean and well cared for. Tiffiney was great to work with and always customer service oriented. Nice to do business with positive employees
Tiffiney was great getting me all situated and acquainted with the facility and my unit. It is clean and secure. Renting online was so easy, too.
Very clean units. Good service.
Very convenient location to Ridgefield. Very nice manager, friendly, efficient, and knowledgeable.
Great people and quick service
Clean with plenty of access
Amazing facility they are so clean and I feel safe. Having my stuff here... Lynn was so nice to me amazing customer service really I feel like her genuine care for others sold me
Absolutely the best customer service ever. Lynn was so awesome, very warm and friendly. She made sure we had the right size unit. Also the cleanest place I've ever rented from. Highly recommend this place! If anything you will enjoy visiting with Lynn
Outstanding facitly ..reasonable prices.
new facility, clean, best prices in the county. on site manager knows her stuff.
Very clean
Easy convenient access and friendly staff