I am SO GLAD I found this place! I moved in on day 2 of being open and the owner was super helpful in talking with me about everything and answering my more detailed questions (since I'm familiar with self storage and she could tell). Great rates too!
There is a freight lift that is not the most convenient to use but it does get the job done. You roll your stuff in, close the door, hit the up button, walk up the stairs, and retrieve your stuff. There is also a normal elevator I saw on the other side of the building that looked spacious enough to use for moving but I don't know if they like that or not.
Carts are provided. There's entrances spaced around the building, which is a great feature that I'm not used to seeing at other facilities! However, I have mentioned that it would be nice to be able to see which exit you're standing at from the inside, from down the hallway. Walking around the place, all the doors look identical from the inside, so when you're new like me and wandering around to find which exit you parked at, it can be a bit difficult. You can't even stick your head out to read it, it's printed on the canopy, so you have to walk out and look, then punch in your code to re-enter. They did add signs with unit numbers on the hallways, which is definitely helpful for new people. I think they should add arrows to them as well, though. A sign saying "2501-2529" at a 4-way intersection is definitely better than nothing but still a little unclear at times.
The access hours are standard for what I'm used to. The gate codes are a little long but doable. The sliding doors usually stay open for a while so even if you do have to type your code in multiple times, it's still less often than it might have been otherwise. The exit gate doesn't require a code, it's a weight sensor. You do have to pull up a bit closer than I expected for it to register and open the gate, but it works.