SecurCare Self Storage Facility at 747 American Way in Shreveport

Ms. Cheryl was a pleasure to deal with in choosing the correct size I needed. The whole experience was shining and damn near effortless!!

Manager is very nice.She is always cleaning up the grounds trying to keep it nice

I have nothing but good things to say about the staff and the property top notch service and it far exceeds my expectations. Thank You All Very Much…

Nice facility. Convenient and well kept. I was looking for covered parking and nothing was available. The manager was very helpful and referred me to a nearby property that could accommodate my RV.

The woman in the front office amazing is storage uint are very nice

This place is awesome! Very clean and the manager is so friendly and helpful!! Highly recommend!!

Exceptionally managed facility. I’ve stored here for several years and have more than one unit. I’ve never had an issue that management didn’t personally and quickly resolve. (never anything major!) I will always have a need for storage and won’t go anywhere else. Highly recommended.

Cheryl keeps the grounds looking so good! I’ve seen her on her hands and knees repainting the parking lines and curbs. She works so hard. I love using secure care for all my storage needs.

Great service!

Great and Secur facility! The lady that works there is helpful and nice. A painless and quick experience!

Wonderful experience! Property looks very well kept!

Maintenance is excellent and office staff unsurpassed

This is the cleanest property out of all of the ones I’ve seen. No rodents, no roaches, parking lots clean too. It’s very well taken care of and that to me is important. Cheryl also is awesome at customer service. Very helpful and knowledgeable.. I won’t use another place as long as Cheryl is there.

The facility on American Way In Shreveport is the cleanest facilities that I have ever leased from..and the Mgr there Cheryl Jackson is a model of how management should be in All businesses. Everytime I go there I am always met with a warm smile, genuine concern and a "how can I help you Today?" Always professional and friendly . She has always resolved my concerns and always returned my calls in a timely manner .she is definitely An asset to your company!

Quick and easy process! Super nice lady as well

Very helpful and friendly staff.

The property manager, Miss Jackson, was very professional but approachable. She took the time not only asking the questions but actually listened and paired me with a unit that best suited my needs. Both in size and budget!

Very clean which is unlike to one I moved from. Cheryl was very nice and easy to work with and also professional.

My experience so far has been great and hadn't had any problem with my service

Great place! Friendly, convenient, clean. and affordable!

Quick and easy process. Very helpful and friendly staff! Clean units.

Great friendly staff. Cheryl was professional and very helpful. I appreciate the effort she made to accommodate my needs with the perfect storage and really accessible location. Thank you.

Good service. Thanks

Really great customer service. A very smooth transaction. I would recommend this place

Completely satisfied with my new rental unit at SecureCare Self Storage. Facility is kept clean and manager is extremely helpful!

Customer service here is great. Straight and to the point!

Great customer service. Set up service in few minutes...in and out!

My first rental was to small and the manager was very helpful in finding me the unit that fixed my needs. The unit costs a little more but it was well worth it. Thank you guys. 😊

FAST AND EASY PROCESS. PROPRTY MANAGER VERY NICE AND HELPFUL.

They were friendly and have great customer service also I highly recommend it.

I arrived right at closing and the young lady was very nice. The unit I rented had an apparent leak, and I planned to store some clothing, so she moved me to another, which causd her to stay a few minutes late. Cheryl was very accomodating and patient. The unit was clean, as well as the facility. I will definately recommend and feel I made the right choice!

Fine experience. Clean facility. Courteous and helpful attendant. Hassle free processing. Very satisfied so far! Hats off to Management!

I have a storage unit for over 5 years. The onsite manager Cheryl Jackson is superb! Very courteous and professional! She keeps this facility top notch! Kudos to Cheryl!

I had a really good experience at SecureCare. Staff was extremely helpful and assisted me in taking care of one of the units that is being rented. Would recommend this location.

The oversized door could be easier to open. It’s very heavy and hard to open. Could you please have it looked it? Eddie DeRamus

safe, secure, very friendly employees & helpful. great storage units, clean & a price that is wonderful.

The whole experience has been painless and pleasant. Thank you!

Customer service is spectacular and the buildings are nice and clean

My husband and I rent a storage unit and the staff is amazing. She is super helpful and informative.

Rebecca was absolutely awesome helping us with our move--she was very informative and knew her business well--also told me of a promotion that saved us some money--moving is very stressful and Rebecca helped take some of that stress off--definitely 5 stars

History, The name speaks for itself.

Your employee Rebecca is amazing. Not only has she always been nice and helpful, but today she went above and beyond. I was a little distracted this morning with some stuff happening at home and after putting some things in storage, I went to inquire about moving to a larger unit. I didn't realize it was 15 min before they were supposed to open, but Rebecca had the open sign on and the door unlocked ready to help customers. She walked me through the process, and gave me tips and I told her I'd come pay the difference tomorrow and left...my new company car is the type that doesn't use a regular key, so I didn't notice until I stopped for coffee that I didn't have my keys. I knew where they were. I called Rebecca and she went to check, I left them beside my open Storage locker connected to the Lock beside a finger print kit that I had meant to take. After locking up for me and feeling pity on me for being so dumb I'm sure, and with me running out of options, she actually brought me the keys herself (after calling her boss for approval) and saved a day that didn't seem salvageable at the time. She wouldn't accept any money from me, but even so, she deserves recognition as a model employee and should be treated as such...so give her a raise. Thank you Brandon Mitchell