Northwest Self Storage Facility at 7523 NE Hwy 99 in Vancouver

Hannah made everything easy and was very professional and friendly in explaining the process and getting me going. A good clean space in an easy location with good hours and a low price. My understanding is that the price is often raised from this wonderful price after a couple months making it more of a somewhat “limited introductory offer” but we will see and if that’s the case I’ll leave another review advising. So far, so good!

Had a very good experience with Hannah, she helped me a lot and explained everything right. I am very pleased with her help.

Hannah was great and was very sweet. Thanks

Hanna did a vaetmy through and professional job. Very polite also.

Hannah is extremely helpful and sympathetic. It is a true pleasure doing business with her. Keep up the great efforts! Stay safe!

Hannah was awesome and made the whole process easy, thanks Hannha

Very clean place. The onsite manager has been phenomenal and extremely helpful. Facility is exceptionally clean. Recommended facility and manager.

Hannah was amazing. I loved her customer service. It was really quick and easy to rent a storage unit from her.! 😊

Got a storage unit so quickly and process was so simple too! Property manager was also so nice and helpful and property is well maintained.

The people are cool people over there no were in town is better these people go out there ways for you.thank keith

NW Self Storage is a quick and easy place to store your goods. Paying for my unit was easy and access is even easier. Hannah was a huge help and even showed me to my unit and gave me all the information I needed.

At this facility, HANNA, was prompt on opening at 10 o’clock. She was very pleasant and dressed very nicely, she was very good at communication and happy to talk and always had a smile on her face. She did not rush me or try to sell me anything I didn’t need. She, in fact, tried to save me money, and that is always appreciated in this day and time. This place is very professional and clean inside and out. The storage yard had no debris or garbage laying around like some. I’ve seen at 122nd Ave. I would highly recommend this facility to any individual or business that is wanting to secure their stuff.

We’re so pleased with Hannah. She’s professional, but still friendly. We pulled up to our storage unit, and she’s out sweeping the grounds. The place is clean and well kept. She’s good at her job, she even made sure to let me know about a price increase coming up the next month. I appreciate her helpfulness. Everyone would be blessed to have her as an employee. She’s a sweet lady!

Hanna was really professional and very helping with me switching my units.

The facility was very clean, secure and the manager was extremely polite and friendly.

The manager is with the @#$& zero Terrance for nonsense, definitely patrols the compound. But not nosey and aren't all weird about shutting your door a little for privacy I thought that was really cool. I know other places have been weird about this in the past.

Decent. The new girl working there is so very very kind

Great business. Hanna made renting a storage unit here fast and easy! She is helpful, friendly, and professional. The grounds and units are secure and clean. Thanks!

Hanna is knowledgeable about self storage and is so friendly. Hope she is the property manager at this facility for a long time.

Sherri is incredible ! I cannot speak highly enough about her exceptional service. She comes out to me and says hello, remembers my name, and strikes great conversation every time I'm at the unit. Sherri, you are amazing at your job. Keep it up!

Sherri was extremely helpful, some of the best customer service I've received!

Sherri was very helpful & friendly at the desk!

Sherri was so friendly and helpful today. The storage facility looks clean and safe. I like that it's tucked away, yet very easily accessible. Thanks so much!

Was so easy to do through the website, staff was SUPER nice and helpful, storage was clean, easy to locate, and just a over-all, a great experience.

Super friendly staff

The owner is very polite. She helps you find exactly what you need and it is a super fast process. Her attitude is great and I appreciate how she takes care of her guests.

Sherry the manager is amazing I have the best storage unit been there for 4 years keep going Sherry you're doing a Amazing job.

Easy online registration! Clean and very secure!

Would like to become a future customer.looking to rent

Always friendly and helpful

My interaction with Sherri was pleasant. Knew exactly where the units were which we had discussed via phone. Pricing was inline with my financial means. Great employee. Personable and friendly.

Sherri was awesome; professional and as helpful as possible. Very happy with the facility and experience.

It’s difficult to get even decent customer service but I have to say Sherri has provided exceptional service. Thanks Sherri you made what could have been a confusing process very easy and understandable!

Sherri was fantastic today. I've already gotten 1 unit, and the set up for my second unit went amazingly.

Check in process was quick. Nice staff and clean facility

Sherry is the manager and is very professional and was also very helpful as she advised us in selecting a unit. She really cares about the property and her clients.

Every facility that I have visited so far has had staff that is courteous, well informed and diligent. It is definitely a pleasure to do business with them.

Super easy experience renting and exiting!

Graet customer service.

Five stars for Nothwest Self Storage and Sherri the manager. The lot and storages are clean and well kept. The professional hospitality that you’re given is top notch. Can’t say enough good things about this place. Do your self a favor and go check it out yourself.

Sherri at this facility was a wonderful help to me. I ordered the wrong size unit and she quickly helped me get into the correct size inside so my stuff isn’t in the elements. I was having a bad day on move in and she was empathetic and very good to work with. Keep up the great work Sherri, you’re an asset to NW Storage!!!

Very helpful. After I was booted out of my jerk of a landlord. My temperary storage was a great experience. I would recommend this storage facility to anyone. Thank you very much for your service. I have found a better landlord now.

Great experience. Thanks for the smooth transaction!

Very convenient for us as we only live 1.3 miles away. Unit has plenty of room as to what we needed. Slider door could use some adjustment,as it comes down freely (About 12" )when u first open it. I have hit the top of my head a couple of times, but otherwise we are content with unit. Thanks, Tom And Carla

Fast courteous service, made the process easy and applied a discount I had not realized I was entitled to. The manager was terrific!!!

Jessica and Sherry were extremely helpful in helping me get into the right unit last minute. Very professional and organized knowing exactly what I needed with an affordable plan.

Easy to get in and out, good storage area.

The manager on site named Sherri is a joy to work with and the woman who comes in somedays named Katie is just as good

I watched this facility struggle a little but they pulled out nicely. I had my stuff there for a few years, at first there was some tweaky fella behind the desk was just a little inappropriate. Then IF i saw someone it was never the same person & rarely could i get anyone on the phone unless it was an out of area answering service. However! It is clean and the price is right and now Sherri is holding the front desk down consistently and i like that. 👍

Clean and accessible. Go see the Manager, she is very professional and friendly and will help you if the online program causes problems! Really, worked for me.

Not sure

Prices are affordable and staff is friendly

They are amazing. It's that simple.

I was suppose to move to my new apartment last week but the housing authority hadn't been out to inspect the unit. After having my stuff in a U Haul for four days it was decided that storage was the best option. CSNW is paying my moving costs and I showed up, short notice with a company check and the staff gracefully sifted through the craziness and got me into a unit with no hassle at all. I am so grateful CSNW chose this company. The woman in the office was so nice, patient, and professional. Thank you!!

Managers Laura and Sherri do an excellent job including ; custmer service, maintenance and all the various duties required for this facility. This is a determining factor for choosing this particular facility for my personal needs. Thank you

I work for Speeds Towing of Vancouver, I deal with lots of customers and businesses alike. Today I had the pleasure of meeting the new manager Laura and I must say her customer service skills went above and beyond... She was beyond friendly and very informative to the questions I had about storage auctions as well as generalized rentals for the units. The office was clean and the grounds looked while taking care of in the event I need storage I know exactly where my first stop is going to be thank you Laura for a pleasurable experience.

When you need to store stuff, definitely store with these guys. Friendly staff usually and safe storage of your stuff. Moving trucks at start of service available.

Really appreciate the staff and the management...they really go out if their way to help!

Very easy rental process. Had just what I needed and I believe the business runs smoothly.

Manager (Jerry) is really cool!

Great staff!!!

It what it is storeage

People are nice and very accommodating. They had computer problems which postponed my rental, but they were able to work it out and I basically received a week's free rent. Great deal!

store your stuff.

The one on Hwy 99 behind firestone is awesome. Doc is a hoot and will keep you entertained for hours.

The guy who is there every day provides awesome customer service and is always super willing to help. Prices are great too.

Decent rental prices, good sized units. Plenty of room to load/unload trucks. Front desk staff could be a bit nicer though

Great management good prices

Has elevator easy access