Northwest Self Storage Facility at 10611 18th Ave E in Tacoma

Northwest Self Storage Facility at 10611 18th Ave E in Tacoma

10611 18th Ave E, Tacoma, WA 98445

(253) 536-1260
56 Reviews
Office Hours
Monday - Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 5:00 PM
Access Hours
Monday - Sunday
6:00 AM - 10:00 PM

Available Units

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Unit Features

Nearby Facilities

6.68 Miles Away
Northwest Self Storage | Mountain Hwy E
4.8
21303 Mountain Hwy E, Spanaway, WA 98387
(253) 846-2232
Small
5 x 5
44 /mo
Medium
10 x 10
114 /mo
Large
10 x 20
246 /mo
Vehicle
10 x 20
246 /mo
View All

About this Facility

Facility Features

Drive-Up Access
Moving Supplies Available for Purchase
Secure Interior Access

Reviews

Edward del Pilar
From Google
3.0

This storage facility has competitive pricing for the units available but need to upgrade their security along the 400+ storage location by adding more cameras, lighting and raising the fence area to remain Competitive!

Michele Adrian
From Google
5.0

The gentleman who helped me was friendly and knowledgeable.

Robert McCarty-O'hairt
From Google
5.0

The Property Manager is a real pleasure to work with. He treats me with respect and is friendly to do business with. I have had no problems with the Storage facilities.

chris bonell
From Google
5.0

Matthew is very helpful and every way and very courteous person. Good conversation also he’s a pleasant person to be around and he’s always helpful when I’m there with my storage from one to 10 I leave Matt at 9.5. He’s a great guy.

Will Billiamson
From Google
3.0

Matthew is very nice! Place would be better with brighter lights, taller fences and better parking lot stripes

Jennifer Worley
From Google
5.0

Wonderful, helpful property manager.

david shippentower
From Google
4.0

Get New barb wire, New fence, better lights, Matthew was good, & fun.

Steven Jimenez
From Google
4.0

Not as fancy as other places, but the staff is great, and the price is right. Came here after my last place increased rate by 50%. So far, I'm happy with my choice.

kc hanipale
From Google
5.0

Matthew is awesome and is available all the time and will help you with whatever you need. Very flexible.

Richard Reiter (CJ)
From Google
5.0

The manager at this location is awesome . He really go above and beyond to help every customer with any issues they may have.

Jasmine kintz
From Google
4.0

My boyfriend has had a unit here for years now, and the staff have always been kind and helpful. Never had problems with break-ins (in our unit). The staff are really good at communicating with us for any reason. One particular gentleman, not naming his name, was super respectful and helpful, we caught him on a good day. Clean, secure, and friendly place. Would definitely recommend!

Roosevelt Roberts
From Google
5.0

Outstanding customer service

Lorna Morgan
From Google
5.0

Mathew is very helpful and kind

Tovah Bailey
From Google
5.0

I am writing a new review...I have upped my rating to 5 star, I have been storing at freeway self storage for almost 8 years I have seen managers come and go....the newest manager Mathew is by far one of the best, with him there I feel the safest with my possesions being stored there, he is on it!! He is quick to get back at phone calls, is always doing some project around the grounds and is always there!! I recently had to get another unit and the process was quick and easy! Thank you Mathew your doing great!

Scott Sam
From Google
5.0

So far so good been with the company for nearly a half year yo good deals 👌 👍

D S
From Google
3.0

Nice manager. Neighborhood and surrounds seem a little sketch.

Bill Shedrock
From Google
5.0

Northwest Self Storage has been great for me. Matt the manager is always around and has always been available to help me with all my needs. He has been great! Easy access to my storage, good lighting after dark and good gate hours. I recommend them.

Andrew
From Google
5.0

Great location. Helpful and security concious manager.

Mr. Fix it 84
From Google
5.0

Reasonable prices. Friendly and helpful staff. Fully secured with a key pad lock and fully gated! I recommend it.

Briana Jackson
From Google
5.0

I’ve been storing my items here for years. I love how communicative and attentive they are

Eddy Vargas
From Google
5.0

Great service

Amy Jo Hensel
From Google
5.0

Went to pay my bill today and just wanted to say thank you to Belinda. She is always willing to help and has the best customer service!! Belinda is the only reason I stay!

Timothy Michael Aberegg
From Our Website
5.0

belinda..Belinda... they just don't come better

Nicky Wallace
From Google
5.0

I was in the military and started renting from this storage facility over 20 years ago—-I know I have spent a lot of miney with them—probably enough to have purchased a small home. That is neither here nor there—I just want recognize one of their employees Ms Belinda. She has been so courteous and professional with handling my storage needs and situation. She is always so polite. She sends me a courtesy reminder as well as a phone call. I appreciate it since I am not in the local area. I just wanted to recognize her professionalism and dedication to customer service.

Alejandro Lloret
From Google
5.0

Awesome place love it there.... it's my go 2 thanks a bunch to staff that work there they are awesome "

Ryan Powers
From Google
5.0

Good storage facility and prices are very reasonable, manager on site and dogs come out at night after business hours, definitely puts my mind at ease knowing there’s no funny business going on we’re I keep my stuff

Brittany Smith
From Google
5.0

This facility has been one of the most reputable storage facilities I've ever leased from. Not only does everyone I know In that area, know, how well they can conduct business, I've never heard of anyone, not, speaking so highly of these guys. Belinda, the onsite manager, is an amazing... AMAZING manager. She's caring, takes the time to reach out personally and has always addressed an issue of mine, promptly.. Almost immediately. I would deff recommend these guys to anyone!! I had a unit here for almost 2 years... And just now moving out and finally got a rental islncdease

Tim Aberegg
From Google
5.0

by far the best place I have ever rented storage. very very clean. well run. that lady in front office.. well every business should have someone as dedicated to the job 100%. by far the best. thank you

Luis Morales
From Google
5.0

Phenomenal place

Paula Warwick
From Google
5.0

Best price for a 10x10 that I could find between Tacoma and Fife, and Maria was amazing! She is incredibly friendly on the phone and in-person. Their hours are good too.

Ghøst
From Google
5.0

Great place

Branden
From Google
5.0

Incredibly friendly workers. We ran into an incident which postponed our uhaul pick up but they made sure we didn’t lose our truck. To add she even offered to let us drop off after hours, which we never had to but it was a nice offer. Very outgoing and willing to work with customers, would absolutely recommend!

Julio Mendoza
From Google
5.0

Really really good management. Always on top of everything.

Allie Renar
From Google
5.0

Laura was so friendly and kind! She made renting a unit a pleasure. She was sure to remind me access hours are 7am to 9pm so i never get locked out last minute.

Miranda Taylor
From Google
5.0

LJ and Josh were very helpful during the whole leasing process. I felt confident that I was getting the best price and value in town at Freeway Storage. Your team is very knowledgeable, efficient and make you feel welcome. I feel that my items are safe and secure. Love that you have on-site management. Would recommend to anyone looking for storage!

Alexander Atkins
From Google
5.0

LJ was the sweetest person! She set me up with everything I needed, and was the perfect professional. She knew all the answers to my questions, offered me really great information, and really was a pleasure to talk to. She's the best, absolutely recommend because of her.

Jessica Hoovler
From Google
5.0

Lj is awesome went back today and she great i love this place

Roxanne Strutz
From Google
5.0

LJ was wonderful and everything went smoothly and the move was a success. Great customer service and prices. Great discounts!

Trish L
From Google
5.0

LJ is the manager down here she is very friendly and has given me security knowing my stuff is safe. She also is very clear if I have any questions about my bill and they have great prices! I'm grateful to have found this place!

april allison
From Google
5.0

I've never been more pleased since L J took over, she knows the business, and is constantly keeping things up, I trust her with my business and I feel safe more than ever there now. Building relationships in the storage business is half the battle and makes life much easier when someone in charge knows how to handle everything, no worries here. Im a happy camper

Ron Kassuhn
From Google
5.0

Rented my original unit with Josh, which was an easy process and met LJ on the facility. I asked about a larger unit and she was suuuuper nice. I really appreciate her genuine honest and realistic personality. She helped me get a larger size unit with a discount and enough time to transfer and really discuss the policies.

Katelyn Sternod
From Google
5.0

LJ helped me get the best price for my unit! Very friendly and welcoming.

KawaiiKittenYT
From Google
5.0

LJ and Josh are an awesome team- I've seen major improvements to the facility and appreciate their friendly customer service. 5 Stars!!!!!

Veronica Mcgregor
From Google
5.0

After a long day wasted searching for a uhaul she made it happen So amazed by LJ she turned my horrible day into a amazing day shes so kind and understanding and gave me every deal she could i went for a uhaul truck and ended up with a larger more affordable storage unit as well paying half of what i was paying for a smaller unit!! People could learn some amazing customer service skills from her!!! Thank you LJ

Clint Saunders
From Google
5.0

LJ has made this rental process great! I appreciate her happy personality and smile. She made this process easy, and had a great day!

Belen Molinero
From Google
5.0

LJ is the best manager. I've been renting here for several years and every day she is out doing something for the facility. Great person to talk to, very knowledgeable and friendly. Stops to say hi on the facility which looks much better and safer than before. Highly recommend this facility to everyone!

Jeff Mounts
From Google
5.0

LJ and Josh are an excellent team and are really fixing this place up from the previous managers. They've updated security tremediously while maintaining lowest prices in the area. Great for parking. Great customer service. And all around great facility.

Renee Joh
From Google
5.0

Great location and awesome service!

Thomas Moore
From Google
5.0

This place has been great, the new manager, LJ, makes you feel right at home about doing business with the company. Rentals are clean, affordable and well worth it. Uhauls are much easier to rent that going thru the website.

Janyce Bartlett
From Google
5.0

This facility is under new owership and management. Manager LJ is top-notch when it comes to customer service. She prorated the rent for the time I needed the unit. The office and grounds are being upgraded.The property is much improved since I last visited 1 yr ago under the past owner. And last but not least the prices are low.

SoCalKel
From Google
5.0

*UPDATE* I moved out after almost 2 yrs here. During that time I moved out of my original units twice, into different sized units based on my needs. Every move regarding paperwork, when Melissa was involved, was super simple. No hassle from start to finish, from my first unit until I left. Melissa in the office was the BEST. The previous weekend employee was nice but definitely not the brightest. She didn't seem to know what she was doing. Melissa always straighten things out but still hassle free for me. The last new girl in there I didn't have too much contact with but she was okay though. Prices went up with new owners, not mom and pop pricing anymore. *original post* 4 stars Simple services at a decent rate. Not open weekends, until January 2018.

Karen Cruz
From Google
5.0

Self Storage The People Are Friendly and Helpful and Kind

Dawn Schmidt
From Google
5.0

Nice place I cut a lock off is why I visited

CATHY SAUNDERS
From Google
5.0

Amazing Staff

Amanda Brengman
From Google
5.0

Good space

Kayla Reitzel
From Google
5.0

Very Friendly couple and the BEST prices! I was going through a really rough time and they did everything they could to get me a unit even with complications on my end!

Self Storage Locations

Mississippi
Rhode Island