Northwest Self Storage Facility at 1699 13th Ave S in Kelso

Northwest Self Storage Facility at 1699 13th Ave S in Kelso

1699 13th Ave S, Kelso, WA 98626

(360) 636-4206
66 Reviews
Office Hours
Monday - Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
Closed
Access Hours
Monday - Sunday
6:00 AM - 10:00 PM

Available Units

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Nearby Facilities

18.33 Miles Away
Northwest Self Storage | N Columbia River Hwy
4.7
755 N Columbia River Hwy, St Helens, OR 97051
(503) 397-7741
Small
5 x 5
40 /mo
Medium
10 x 10
105 /mo
Large
10 x 20
179 /mo
Vehicle
10 x 20
207 /mo
View All
19.10 Miles Away
Northwest Self Storage | S Vernonia Rd
4.7
295 S Vernonia Rd, St. Helens, OR 97051
(503) 397-7121
Small
5 x 5
35 /mo
Medium
10 x 10
95 /mo
Large
10 x 20
181 /mo
Vehicle
10 x 20
181 /mo
View All

About this Facility

Facility Features

Climate Controlled Units
Drive-Up Access
Moving Supplies Available for Purchase
Secure Interior Access

Reviews

Tonina Carlson
From Google
5.0

Hands down the best option for your storage needs! Dee goes above and beyond for her customers as well as give excellent customer service. She is very responsive to reviews and care about the job she is doing. I give her all stars because she deserves it. My first and only choice for self storage needs. If I ever need storage needs she will be who I go to I trust her with all my belongings. She cares and protects like our things are hers, very amazing woman.

Will Stewart
From Google
5.0

Very friendly staff clean facilities easy access

Molaia Gonzalez
From Google
5.0

Great customers service never had issue with the on site manager. Been coming back for several years now the price for there units are amazing and affordable

Corey Eckstein
From Google
5.0

5 star service all the way around! Nicely kept storage facility with beautifully paved roadways. On-site property manager is on top of her stuff! I first came in my personal vehicle after opening the unit for my business. Once they realized I ran a professional business, they extended gate access hours to accommodate!! Wow that was awesome!! Highly recommend!!

mikala fernandez
From Google
5.0

Dee is fantastic! Always available when I have questions and quick to find me a solution, I’ve changed units 3 times now and she made the process quick and easy every time!

Stephanie Waller
From Google
5.0

I am pleased with my experience renting a storage unit from NW Self Storage. I made an inquiry online and Dee promptly called to answer any questions. Dee was helpful during the entire process, explaining rules, expectations, and some helpful tips. I was also able to find an affordable unit at the size I needed for a price I can afford. I believe this was under different management until about a year ago - having rented from here in the 2010's, I think things have improved. The office no longer smells like cigarettes!

Jennifer Jenkins
From Google
5.0

The office worker here was very nice and professional. Things were clean and nicely kept.

Fay Latham
From Google
5.0

Dee was the most accommodating person that I have ever had the pleasure of dealing with. The units are clean and well taken care of

Marcy Hogg
From Google
5.0

Dee went above and beyond making sure I got a unit in the size that I would need. Very clean and well maintained facility.

Renee Covington
From Google
5.0

Dee, has been wonderful. Storage is great. Highly recommend to use.

Joselyn Contreras
From Google
5.0

Always great and friendly service. Dee is always attentive.

Deanna Sage
From Google
5.0

Property is clean and well kept. Dee in the office is always friendly and helpful.

Gail Bradley
From Google
5.0

Dynan Curson is fantastic to work with and very.knowlegable about the storage business.

Cassandra Marin
From Google
5.0

I wanted to get on here and leave a review for this place! The security is great, the storage unit I use is inside and the unit is clean, dry, in great shape and so is the entire facility and parking lot. No issues with ANY damage, rodents etc. The customer service is by far the best I’ve ever received! Dee has been nothing but amazing and accommodating and it’s very very clear she puts her customers first! For a storage unit, I couldn’t have asked for a better place. Thank you Dee for all you do! This company is very lucky to have you!

Ashley Busse
From Google
5.0

Great customer service, always been very professional and polite and fixed any issues immediately. Quality units and the property is kept clean and secure with fair prices offered. Would highly recommend after having 2 units here and been a customer for over a year now!

Flowers
From Google
5.0

Best office staff!

Odette Moronez
From Google
4.0

Stopp in4the first time w/ a friend &got 2 look over the storage place. Very Small front office n cozy. Nice female/Dee at front desk. Great convenient location for anyone looking for a storage facility. Heated units to

Amanda Barrier
From Google
5.0

I've had a great experience with the manager at the Kelso location. She's been nothing but accommodating. Would definitely recommend.

Sue Jarrard
From Google
3.0

Office staff is wonderful to work with and very helpful and I rate them a 5. My reason for not giving 5 stars is because of the false advertising and corporation not honoring their listed prices to previous customers. They also won't give their long time renters a price break. Facilities are very secure and clean.

miguel garcia
From Google
5.0

Dee is kind , good customer service. Very friendly, and helpful. Explained rules clearly.

Shandi Hobizal
From Google
5.0

Dee was helpful in answering my questions about renting and helping me navigate through a couple of obstacles I had. Appreciate the extra effort!

David Cole
From Google
5.0

The office staff is very helpful and knowledgeable and friendly. Units are clean and secure. I would definitely recommend Northwest Self Storage.

Lisa Reetz
From Google
5.0

Very clean!!!! The office staff was very helpful and pleasant to talk with…. I would definitely recommend NW self storage.

Denise Stromley
From Google
5.0

Staff is very helpful and friendly. I highly recommend this storage business. Units are clean and secure.

Connor Williams
From Google
5.0

I accidently left some furniture out while moving out, and one of the staff kept it safe for me after they had found it. Super polite. :)

Ritchie Wangler
From Google
4.0

Great office staff. I highly.recommend.

Jane Rainbow
From Google
5.0

Tanya is the best! She was able to get us all moved in and and quickly too. If you need storage options and need a place to trust; this is your place.

kayleen “Anna nichole” stafford
From Google
5.0

Clean well maintained pleasant staff and Lil doggies

Diana B
From Google
5.0

Was able to set up on my account by calling instead of showing up in person. So nice to& speak to a real person and get help.

Kellysgirl Bennett
From Google
5.0

Great customer service,the lady was very helpful as I rented online but the website wouldn't let me finish my information. She straightened everything out for me and gave me a gate code.

fini niffon
From Google
5.0

very friendly and excellent customer service.

B Graunitz
From Google
5.0

Customer service was great! First month of storage is free! Haven't even seen the place yet, but so-far-so-good!!

Talea Jones
From Google
5.0

Nice people, clean and safe units.

Mallory Thompson
From Google
5.0

Friendly staff. Clean buildings that are well maintained.

Katrina Caskey
From Our Website
4.0

Friendly service and clean unit

desarey haggard
From Google
5.0

I really like the ladies that work the office and the storage ain’t so bad either. If I was going to recommend a storage place Northwest Storage would be my recommendation.

Elaine Weedman
From Google
5.0

Tanya is a terrific person to work with.

Heather
From Google
5.0

Well maintained and very clean. Gated facility. Always felt like our storage unit was safe. Would rent again, if needed.

Mike G
From Google
5.0

Its a metal box, its Dry and Secure enough said. What makes this location special is the staff. Tanya and (Louise Wed & Thurs) make it soo easy and they both are great people. Tanya lives onsite 24-7 and knows everything and everyone going in and out of this facility. This is far better than any alarm or drive buy security. For those worried about flooding this place was high and dry during the floods of 2021. Hint for everyone; Tanya loves a bag of candy for her desk.

J Bgamin
From Google
5.0

This is a good storage facility, I had a unit for about 6 years here. The people in the office are always nice and the place is clean and looks good. I only just switched facilities because I moved away. I had nothing but a good experience here.

Janice Britt
From Google
5.0

Tanya at Northwest Storage is absolutely great. Thank you for the storage unit.

John Edwards
From Google
5.0

Nice Folks. Rented to me right away. My situation changed, they were understanding. Refunded me the next day including the non- refundable $$'s even though I said " please keep it for your trouble and helping me". Coded gate, felt secure there.

Jennifer Tsugawa
From Google
5.0

Amazing friendly service. I gratefully recommend this storage facility!!

Tim Courser
From Google
4.0

Was easy peezy getting into a unit..maybe 10 minutes very friendly and professional...

Ashly Carnahan
From Google
4.0

Pricey but very clean.

Regina Romero
From Google
5.0

Very nice personnel. Clean and lighted and secure.

Ashly Carnahan
From Google
4.0

Just wish it was 24/7

Eclectic Weaver
From Google
5.0

The onsite manager there was the nicest and she is very much appreciated her and her husband because we were using our headlights because we stayed past their closing hour and our battery died and they helped us I letting a stay longer and by jumping our vehicle A +++

Death Viper
From Google
3.0

It's a storage place ....you get what you pay for a place to store your atuff

William Stepek
From Google
5.0

Good storage facility clean and friendly 👌

Stan England
From Google
4.0

Clean dry secure, only issue I heard was after 9 on the weekends if your locked in you have to call police to get out.

Kelsey Urling
From Google
5.0

The lady who runs this place is amazing!

Melody Burr
From Google
5.0

Very convenient and friendly employee's

Therron Haggard
From Google
5.0

Best in town

Eleanor Mclawrence
From Google
5.0

Near home.

Jeff Clark
From Google
5.0

Friendly folks and fairly priced units

RV
From Google
4.0

The NW rep was very helpful in signing us to an unit. He gave us an 2nd code in case it didn't work to let us in since it was a holiday & no one was in the office. The 2nd code worked because the 1st one did not! We brought our own lock but it was too long so had to buy one at a local store. The 10X20 unit was clean & large enough to fit our things for moving. It helped that he prorated the monthly fee for the month. Thank you!

Tony Hethcoat
From Google
5.0

Very clean and safe

Terry Mitchell
From Google
5.0

Good reasonable place to store your goods

Rory Morris
From Google
5.0

I've rented at this location since well before it became Northwest Self Storage, and I have to admit that change is one thing i am not comfortable with. When I learned of the change in management / ownership, I instantly became apprehensive. I asked a million questions, which *Tianne answered every one of. Her professional, no nonsense, yet kind and understanding approach convinced me to stay put and see what happens. I am glad I did. Taking my business anywhere else would have been a grave mistake. Tianne , along with Northwest Self Storage, maintains a clean , well managed, and SECURE facility, and that is priceless.

B. Henderson (PROUD POPPA)
From Google
4.0

Friendly staff clean units!

Oscar J
From Google
5.0

The manager was extremely accommodating to my special circumstances when It came time to move out. I really appreciate their attitude and the quick response to emails. The only reason I am moving out is because I personally moved 5 hours away, otherwise they would have my business until the day I died.

Franklin Clark
From Google
5.0

Excellent place

Leslie Lytle
From Google
5.0

We have had storage units in the past, and definitely love this one more than the rest! Manager is friendly and always informative. Facility is clean and great prices! By far the best!

Kelly Bennett
From Google
5.0

Very clean and secure facility! The new resident manager is outstanding! I will definitely be using NW Storage now and in the future.

Alicia Meyer
From Google
4.0

She is so nice I called to get prices and she was great

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Mississippi
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