iStorage Facility at 1903 Columbia Ave in Franklin

iStorage facility

1903 Columbia Ave, Franklin, TN 37064

(615) 794-9591
90 Reviews
Office Hours
Monday - Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
Closed
Access Hours
Monday - Sunday
6:00 AM - 10:00 PM

Available Units

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Nearby Facilities

8.55 Miles Away
iStorage | Harrah Dr
4.9
3000 Harrah Dr, Spring Hill, TN 37174
(615) 302-0600
Small
5 x 10
54 /mo
Medium
10 x 10
129 /mo
Large
10 x 25
249 /mo
Vehicle
10 x 20
View All

Reviews

Michael Kapanowski
From Google
5.0

Stepahnie is awesome. Great addition to the team and a valuable asset to the company. Very satisfied!!

Gray Miller
From Google
5.0

Great location, well-kept units. Stephanie is a ROCKSTAR! Came in on her day off to show us one of the units. Quick with the paperwork and incredibly friendly!

Barton Bracy
From Google
5.0

Fortunate to find a space for my Motorhome here. It is organized, neat, and secure. Stephanie was pleasant and efficient.

Ray Hill
From Google
5.0

Stephanie did an excellent job explaining paperwork and answered all my questions.

Diana Lanier
From Google
5.0

I was a Navy wife and we used civilian storage facilities many times over a 30 year career and this facility managed by Stephanie has been one of the best storage experiences we have had. She is consistently responsive, helpful, and always courteous. Highly recommend this facility!

T. GrciA
From Google
5.0

Stephanie was amazing helping us get moved in!

Tia Haddox
From Google
5.0

Great place..

abby carr
From Google
5.0

Stephanie was amazing when we checked in and gave us great customer service!

K D
From Google
5.0

Customer service has been excellent. Stephanie has repeatedly gone above and beyond to help make out experience exceptional.

Perfection
From Google
5.0

Stephanie is the best worker there !

brobro
From Google
5.0

Thanks Stephanie for helping us out.

Hudson Russell
From Google
5.0

A phenomenal storage experience

A K
From Google
5.0

I have used storage Facilities for 25 years storage by far has been the best experience

James Underwood
From Google
5.0

Stephanie offered great service when I got my unit. She was very thorough in explaining everything that I wasn’t aware of. Went above and beyond and I would recommend this place over any in the area. Prices are some of the best around as well!!! Thanks guys!

James Ash
From Google
5.0

Stephanie was amazing ,thanks for all your help

Dean Andrews
From Google
5.0

I manage multiple non-profit organizations and we all use different units at this iStorage facility. We love the spaces provided at the very afforable price. And the customer service is top notch!! We would highly recommend this storage facility to any business or non-profit in the area.

umer k
From Google
5.0

Loved how easy I got a storage unit via online!

Ron Alexander
From Google
5.0

Great place to do business with Stephanie is the best

Shunil Joseph
From Google
5.0

Stephanie is the kindest, most efficient, energetic person you will ever work with!!!

Diane Gregory
From Google
5.0

Everyone was very friendly, definitely recommend to everyone

Anne Crabtree
From Google
5.0

Great place and amazing Manager Stephanie! Thank you ! She is five stars!!

Jeferson Paris
From Google
5.0

Nice facility, great service and staff, a little bit of a high end price.

Reynaldo Farinas
From Google
5.0

It’s a great place to conduct business… the person in charge of this business is very professional to deal with and is on the top of any issue… I will highly recommend this IStorage…

Judith king
From Our Website
5.0

Very efficient, fair and a pleasure to talk to

Jayson Wolbert
From Google
5.0

The staff here is always super friendly and they keep the facility very clean.

Catherine Brown
From Google
5.0

Far exceeded expectations in customer service, cleanliness and savings! The new management has made significant changes. The office is well appointed and inviting. Stephanie was friendly, professional, and informative. The price promotion made iStorage the best deal in town. Highly recommend.

Kathleen Kebl
From Our Website
5.0

Stephanie was friendly, spot on with information, and facilitated everything I needed.

sul701
From Google
5.0

Stephanie was fantastic, She was incredibly helpful, and took care of so many details. They're lucky to have her in the office

Curtis DeStefano
From Our Website
5.0

Excellent Customer Service! Handled issues very smoothly and Friendly!

Susan Hayworth
From Google
5.0

The store manager, Stephanie, was very helpful, knowledgeable, and made sure that our needs were met with the correct sized unit.

Ronald Dodd
From Google
5.0

I moved from California to Franklin Tennessee and was looking for a storage unit. I hit the jackpot when I found iStorage Self Storage on Columbia Avenue. The reason I say this is because of the manager Stephanie. She was very energetic and knowledgeable and professional. She got me set up for exactly what I needed and quickly got my unit cleaned out. She was fun, upbeat and very helpful. In my short time with her I think she asked me if there was anything else she could do for me about three (3) times. If I had my own business I would steal her. I thought she was the owner because she took such good care of me and was, “On the ball”. A few days after my experience I stopped back at IStorage to tell her personally what a great employee she was. We need more people like Stephanie running businesses in America.

John Sullivan
From Our Website
5.0

Great, no problems at all

Patrick Mackey
From Google
5.0

Very friendly manager - nice secure facility

apples1360
From Google
5.0

Couldn’t be happier with this facility... very professional!!

Kristen Davis
From Google
5.0

Great facility with great customer service! I love that you can drive up to your unit. Safe and secure!

Elizabeth McRae
From Google
5.0

The iStorage in Franklin has been wonderful to work with. I needed affordable storage at the last minute, and they helped me find the best unit for my needs at a cost even lower than I'd originally planned. The staff is so helpful and courteous and made the process really smoothe and convenient.

Anthony Pezza
From Google
5.0

Easy process!

James Alexander
From Google
5.0

Great experience here dealing with a difficult situation. Jordan went out of his way to help us as much as he possibly could.

Troy Bramblet
From Google
4.0

Great experience. Helpful and attentive service. VERY efficient!

j b
From Google
5.0

Great customer service and great rate! Thanks Jordan!

Bleu Bird
From Google
5.0

Convenient location, and Jordan was very helpful and accommodating.

Brock Hurtle
From Google
5.0

iStorage Franklin has been stellar - the reservation process couldn't have been more straightforward and the folks in the office were there to answer any/all questions and provide help when needed. Honestly, it couldn't have been easier and the units are clean and secure. Could not recommend going with iStorage more.

Lola Davis
From Google
5.0

Tom was great to work with. Love my unit and pricing!!

Paul Kiely
From Google
5.0

Jordan was great with assistance regarding my rental and a mistake in my paperwork...my error. He handle my issue quickly, happily, and to a very satisfactory solution. I would recommend him and this location to anyone looking for great location and even better service.

Cindy Marshall
From Our Website
5.0

my experience was great the location is clean and neat easy access to the locker and the rates are very good compared to the other storage facilities in town. Ted was easy to deal with and very helpful.

Michael David Bishop
From Our Website
5.0

The staff at iStorage in Franklin is very friendly and helpful. Because I rented during the (ongoing) COVID-19 pandemic, their office had implemented a smart, efficient approach to showing spaces and setting up lease agreements. Top notch service in every respect. I highly recommend them.

Natasha Maciuk
From Google
5.0

Amazing customer service! Went in and got an amazing deal. Secure and easy access!

Jordan Fitts
From Google
4.0

Kinda like irobot, except its completely different, and I never saw will smith.

Duffy Dodson
From Google
5.0

Jordan was excellent! He made moving from Pa to Franklin, Tn seamless. We spoke several times via phone and things were just as he said when I got there. Jordan was a pleasure to deal with and is an asset to IStorage.

Cheryl Gnerlich
From Google
5.0

Super helpful and friendly staff, plus a convenient location!

Larry Giles
From Google
5.0

Right value for the space.

Ryan Speakman
From Google
5.0

Great service!

Andy Zimmerman
From Google
5.0

From the beginning of my experience the website was easy to access and navigate around. All the information I placed to reserve a unit was filed and walking in to complete it went quickly. I hate putting all that information in and then having to repeat it again.... I didn't have to with iStorage. The staff was quick and friendly. I got just what I wanted and they didn't try to sell me for more money. Thank you.

Irina “Ira” Hines
From Google
5.0

Very friendly staff and fantastic prices!

C.R S
From Google
5.0

My grandmother passed away recently and we had to clean out her storage unit. It was a difficult and painful process but Jordan made the experience significantly easier and less painful. Jordan was direct, kind, and empathetic. I appreciated him being straightforward with us when others would have just paid us lip service. I would recommend Istorage to any of my friends in the future. Thanks to Jordan for being there during a challenging time.

Tim Broughton
From Google
5.0

Responsive and courteous

ahhahahah hi
From Google
5.0

These guys really step up in customer service and general help and again they come through thanks as o much

Jesse Thornton
From Google
5.0

Great location and friendly service!

Leslie Leibenguth
From Google
5.0

Bradley has always been great to work with on my storage unit, as well as answering any questions I had regarding my storage unit.

William Ramirez
From Google
4.0

Nice storage facility...a bit uncomfortable for a big uhaul truck ...other than that...your good ole storage facilities...

Robert Strine
From Google
5.0

Very helpful to me fast and efficien

John Tompkins
From Google
5.0

Great people , the staff is excellent and provide top notch service

Linda Williams
From Google
5.0

I was very happy with the customer service Bradley was awesome ! I arrived just as he was closing and he took time to stay late so he could help me find a space. I was really in need of a storage space that day!! So thank you istorage and u have a customer for life.

Samuel Grossmann
From Google
5.0

Friendly staff and clean facility! The Manager, Karen stayed over Saturday to help me get things set up so I could begin process that evening. Top rating is well deserved I just received great service from Bradley who helped me with an issue and he was great to work with!

Rick Cua
From Google
5.0

Great experience at iStorage. Great facility and Staff.

Bill Pomakoy
From Google
5.0

Very professional!

Rocelyn Primor
From Google
5.0

They are cheaper than other storage in Franklin area. And The people work there is very friendly. :)

Mark Johnson
From Google
5.0

Best customer service I’ve had in a very long time.Ashleigh was the sweetest person and very helpful.We were not sure what size unit we needed to store our things in she asked what all we had and we told her and she said let’s go look at this size I think it will be perfect and it was.Thanks again Ashleigh you rock👍🏻

maria c. basiewicz
From Google
5.0

Love Franklin, TN! While I am looking for a home I comfortable knowing my furnishings are in a secure place. Staff is friendly and help me with anything I need tape, boxes, locks etc.

John Harlin
From Google
5.0

Friendly professional service...nice unit for price

Eddie Barnes
From Google
5.0

It is a nice facility, much nicer than the others we looked at. Jennarae was helpful and friendly and clearly explained the rental options. She made it an easy and pleasant experience for us and we are glad we are renting there.

Tom Smith
From Google
5.0

Outstanding and professional service!!!

Don Copeland
From Google
5.0

Simply Self-Storage provided me with courteous, efficient and personable customer service. Count on facility manager Karen to show your business is valued and appreciated; five-star quality all the way.

Jon Shap
From Google
5.0

Good price and friendly service. Clean , secure lot.

Rob C
From Google
5.0

I went to Simply Storage right at closing. Right after work. Ashleigh was very cool and helped me . She stayed later then she should have and answered all my questions. Without a doubt Best customer service.

Megha Bradley
From Google
5.0

This location is beautiful, clean and the staff is friendly. I love the climate control as I know my stuff won't be growing mold from heat, etc. thanks to Eric for helping us get settled here :)

Bj Bailey
From Google
5.0

Stopped in to check out the prices of parking which are wonderfully priced.They we’re booked up on parking but Ashley (she was super friendly and smilies the whole time)took my name so if something came open by Tuesday.I would recommend them to anyone just because it’s hard to find friendly and good customer service these days.

Kim Johnson
From Google
5.0

Checked prices around town they were a few dollars more but I got a free month and good customer service.

Vickie Stamper
From Google
5.0

Awesome Experience! Thank You So Much For Everything! Very Friendly And Helpful Staff!

Logan Welch
From Google
5.0

The quick and knowledgeable Karen was legendary, we got set up professionally here in a matter of minutes. Very secure and clean units.

Studio 19
From Google
5.0

I had never rented storage space, although I did visit various units in Franklin before making my decision to rent space at Simply Storage. It was mostly because of the cleanliness of the units, and friendliness of the staff. The day i visited there was also the first day for Karen to work there, and I believe I was her first customer. I feel very secure with my personal items stored at this Simply Storage location.

Eli Locke
From Google
5.0

Helpful and friendly staff, Steven is great!

Whimsy Nena
From Google
5.0

I have been renting a unit here for about six months and I have to say I have never experienced doing business quite like this. Every single person I have come into contact with in this company has been friendly, accommodating, knowledgeable, and just a pleasure to speak to. The unit was clean and the driveways are graded so there's no concern of my unit flooding. I've never had an issue with the door opening or closing to my unit like I have at some other storage places. The gate is very secure and my code is super easy to remember but hard to guess. And I just have to put this here, Stephen is the person I spoke to last. My family and I have come into financial difficulties and have been homeless for while. When we were backed up a few payments Stephen sent me an email and asked me to call him. I came to the office to speak to him and he was a breath of fresh air in the toxicity I've been living in. Most of our creditors are completely unsympathetic, viewing myself and my husband as "accounts receivable" instead of people. Stephen, however, was instantly compassionate. We worked out a payment plan, he gave me multiple options on payment methods, and he made sure I could contact him at any time if we ran into any more trouble. I wanted to cry while talking to him because he had been the first person who didn't turn his nose up at me when I owed money. We are so thankful to have chosen to do business with this company and will be recommending them to everyone who asks us where they should store their possessions. The price is well worth the service and keeping this place in business for a long time.

A. George
From Google
5.0

I have tried to call this location a few times and had trouble getting someone on the phone. I Went by there this week to get some information on a storage unit as my family and I will be moving soon. Stephen was EXTREMELY helpful in getting me the information that I need in order to make this happen. I definitely will be going back to see him once ready to rent a storage unit!

Pat Kaye
From Google
5.0

Customer service was awesome. After a long trip from Florida my husband and I needed to find storage and get the rental truck dropped off. The staff was very nice and helpful in finding the right unit for us. The rates and discounts were great.

Lavena Bushon
From Google
4.0

Great prices.

John Cauley
From Google
5.0

I have been a satisfied customer here since 2012. The staff is always friendly and the facility very well managed. I also have complete confidence in Karen Reece - she's run the place for the past couple of years. While I have never had a complaint about prior managers, Ms. Reece stands out as very profession. It is always a pleasure to interact with her. I expect that I will be a customer here for as long as I have a storage need. I highly recommend this place.

Scott Borawski
From Google
5.0

i had a space here for just over 2 years, never had a problem with anything from weather to security. Very polite staff. i will use them next time i need a space

Taylor K. Spadafora
From Google
5.0

Facility has nice and clean and very accessible units.Karen does a very good job of operating this place. The best storage units I have found in Williamson. County.

Ruth Tennille
From Google
5.0

Fast and friendly check-in, clean space in great condition, and first month FREE!

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