About this Facility
Facility Features
Reviews
Great customer service experience- shoutout to Parker! I found way more than I was looking and hoping for, and at the best prices I have ever heard of! I asked for a great deal and that’s exactly what I got! I had my stuff in a unit just minutes after pulling up in my car. I am so happy with the unit and service, that I will be getting another one… or two! I will also be saving hundreds on my monthly payment for my new home, now, thanks to needing a lot less space in my new home. Everyone needs these cheap storage units in their lives to help declutter and add more peace to their lives- I am convinced!! Especially if you have a lot of big, bulky beach stuff! Best decision I ever made. Should have done this FOREVER ago!
Reasonable priced, clean, easy access. Need to check lighting in units and doors that don’t open all way, carts
Parker the property manager was courteous, helpful and informative. He based his information on current trends of rate increases and upfront with disclosures. I am grateful for his transparency and will be a customer for service at this level.
Parker is an amazing person to work with, I could always rely on him to answer questions or help me in any situation. His customer service is stellar!! I hope your boss reads this and gives you a raise you deserve it!! The kindest most helpful young man such a professional that actually cares about his job. Nice clean facility and very safe for women to go to. Very well lit at nite, great place to rent a storage unit. I’ve rented outdoor storage and climate controlled both are awesome there!!would definetly rent from Parker again!!!
I came in looking to move? And I’m definitely coming to your company. I was met with such friendly customer service and all the answers to my questions and concerns. Will be back!
Clean facility, staff was very helpful. Would recommend to a friend.
Fantastic service! Thanks you!
Omg how neat!
Great facility! Clean and friendly staff. Will definitely continue to be a customer. Highly recommend!
Very warm staff and extremely easy setup as well as great pricing...
Great customer service! Will definitely recommend to friends and family!
Parker is awesome.
Nice staff
Very clean, well-organized, GREAT CUSTOMER SERVICE!
First time going to a storage facility, and Parker made it super easy! He had a smile on his face the whole time. Will definitely recommend everyone to this place!
Wife and I visited the Marginal Road facility last weekend. Found it to be neat and well maintained. Site manager on hand to greet us and answer any questions. Great experience overall!!
Had a great experience here, very customer friendly. Clean too which is very much appreciated!
The manager was so kind and helpful! I'd never stow my stuff anywhere else!
Parker is the best customer service rep. He is efficient, friendly and sincere. He goes out of his way to ensure clients are cared for and that their items are secured. I will always recommend coming here purely because of how welcoming Parker is. :)
Parker was so friendly and kindness, he provided me with excellent service. I will be coming back here again
Parker was very helpful in assisting with the storage that we needed. He double checked on the size storage unit and assured we would have enough room. I would definitely recommend this storage, it is also very clean and safe along with 24/7 surveillance .
Parker is an amazing employee. He followed through and capitalized on payment processing issues that I encountered (due to their new processing system) way earlier than I expected. SecureCare is fortunate to have great staff members like Parker to represent them.
This place is great!
The whole process was very easy. I worked with Parker the property manager and he was very nice and made the experience a breeze.
Parker and Rashaud were so accommodating and extremely nice. They were quick to help us with options and got us a unit we needed. I would recommend this place to any of my friend and family.
Excellent customer service, very reasonable rates for the units.
Friendly and helpful onsite customer service. Great selection of boxes to purchase, plus locks, tape and other items. The facility has easy access and is always very clean.
The location of this SecureCare is convenient. The property is always secure and the units are very clean and well maintained. The recent changes have been nothing but positive.
Good customer service
Everyone was very nice and helpful!! I was coming from another storage shed that was not a pleasant experience, so Thank you 👍
Diamond is amazing!!! Very helpful and knowledgeable
Carol is amazing!!
Just stopped in, SecurCare has this place looking Clean, inviting and organized. Has a convenient location, offers both interior and exterior storage and the Manager on site, Diamond was courteous and she happily answered any questions I had. Will recommend this location to those who need storage in the area.
Excellent customer service!!
The professionalism and helpfulness of your representatives made the transaction simple. The cleanliness and spaciousness of the facility is refreshing !
Quick and easy
Great service!!
Even though I went to the wrong location to get access to my storage unit, the receptionist and manager were super friendly and helpful with great conversations!
The clerk was super helpful and informative. Could not have asked for better!!!
Mark is awesome! Simple. Great customer service and rates. Thanks again!
Very responsive and accommodating.
Mark is the bomb!!! That’s all there is to it. The animal rescue I help run rents two units and Mark has always, always been attentive and helpful, above and beyond. He even connected a customer that was looking to donate some old linens with me! My husband and I were recently looking for a short term solution for our camper until we sold it, as well as finding a temporary spot for our new one. Again, Mark came through. He is always so friendly and helpful. I wouldn’t want to use any other property simply because of the customer service he provides. It is so nice to walk in the office and be called by name- details like that are truly what set businesses apart . The property is always clean and I feel confident that all of our units are safe . He is what makes this CUBE Smart a place that we want to do business with - no doubt.
Just the best! So easy to work with. Mark was so helpful and knowledgeable about the sizes and what I would need based on our conversation. My initial follow-up call was with Jennifer who was equally friendly and helpful. The facility is clean and well lit with cameras that are watched. So happy I found this place!
Have storage unit,spacious, affordable
My father had 2 storage units at this facility For 7 years. When the time came for us to let the storage rooms go the manager Mark was amazing he walked us through every step he replace locks he fixed entry codes that would change. If I ever needed a storage in Charleston this is the place because of the customer service!
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A pretty neat little location
Clean
Mark is great to work with. He definitely looks out for his customers. Highly recommend.
GM was very personable and very easy to work with.
The customer service is excellent. Mark was very helpful and welcoming. The facilities are very clean and secure.
Mark is always there to help. Great crew!
Patty was wonderful, quick, helpful, and efficient
PATTY IS AWESOME!!! She is doing a great job with renting to a newcomer to the area! Thank you Patty for making this move easy!
Patricia and Mark always give excellent customer service! Highly recommended this storage location!
Dealt with Patricia at this location, always friendly and great customer service. Always goes above and beyond. She is very friendly.
Mark is amazing
Mark is Awesome!!
Great service
Mark and Patricia are the reason I choose to do business with CubeSmart. They made the entire process simple and easy. Mark took the time to explain the options to me. He wasn’t pushy, he was honest and helped me make the best decision. The second time I went in I spoke with Pat. She was wonderful as well. Whenever I need storage solutions, this is the location I will be going to.
A few months ago I needed a storage unit for our dog rescue supplies. I stopped by and Mark was so helpful. I told him about the rescue and he suggested a certain unit that was easy for everyone to access . A few days ago I stopped in because I needed a smaller climate controlled unit in addition to the one we already rent. Not only did he remember me but he asked how the storage unit was working for our purpose and he suggested one that was very close to our other unit, just for the convenience for our volunteers. He was so helpful and I thought it was great that he was thinking of our needs when he was showing me available units. Mark is always friendly and pleasant during any interaction I have with him . In addition, the property is well kept and clean . I definitely recommend this particular facility. Thank you Mark for all of your help !
Patty was so helpful even though it was closing time, she took the time to explain everything and rented us the perfect unit. A great place to do business.
Mark was super helpful & friendly during the whole process! Area is safe and secure, would highly recommend!
Fantastic customer service provided by Mark! Units are safe and secure. Would recommend to anyone in the area when looking for storage space!
Patty is great. I live in Hilton Head and work in Charleston. needed a place for only 2-3 months and she made everything very easy for me. The facility is very clean in the unit and the grounds too are clean. Gates always work properly and never have any issues each time I go to my unit. Very competitive pricing. Ask for Patty.
Patricia was exceptional, very patient and curtious Property very clean Would recommend this location
Patty was an amazing help. Showed me around and helped me consider my options. She gave wonderful conversation!
Patricia and Mark were extremely helpful and made this a easy and pleasant experience. They walked me through everything I needed to know and answered all me questions. Very professional, would recommend to anyone looking for this service.
My name is Micheal and I just wanted to write a review on the exceptional service from this manager and location. I needed a storage unit last minute and was not able to be helped by closer locations from other companies so I went a little further from my location and thank god I found this place. Steve was immediately very hospitable and took the time to walk me to different size storage units on the premises that could possibly fit my storage needs. After we found the one that fit me Steve took the time to thoroughly explain and fill out the paper work with a speedy finish. Steve deserves recognition after going above and beyond is scope of duty in my eyes. Thank you
Mark was very helpful and helped me along the process of getting my storage unit and it only took about 2minutes, awesome place
Very helpful was very fast .
Patty and Mark were awesome; very friendly and helpful in getting me the correct storage space I needed. I definitely recommend this cubesmart to store your items.
This place is clean and easy access. My husband and I met one of the employees Patty who was super friendly. All around a great storage option.