Northwest Self Storage Facility at 2400 Willamette Falls Dr in West Linn

Jerry was very helpful and great to chat with. He was very efficient and made check out a breeze!

Every time I need anything from the office, always quick, efficient, and friendly. THANK YOU JERRY. ALSO, place is always SPOTLESS with lots of easy access.

Very friendly and accommodating! Thank you, Leslie and Jerrry!

I understand NWS better and what can be expected. I been storing at West Linn for over a year and being there is a great experience. I met the manager there there, Jerry, a true professional . He has all the qualities that any company could ask for. I wish all my endeavors in business could be as such. Jerry I’m sure I’ll be seeing you soon. Thanks Gerald Davis

Makala was great. She was efficient, knowledgeable and thorough as she walked me through details of the contract. I would highly recommend NW self Storage to anyone for their storage needs.

Amazing experience! So friendly and helpful whenever I needed assistance. Clean and safe!

Jerry was exceptional! He made our storage experience simple and stress free. Highly recommend.

Clean, efficient, staff very prompt and helpful. No problems that weren't quickly addressed. Convenient location easy access

My family is relocating to the Portland area and looking into storage units near my job. I called and spoke to the property manager Jerry and he was extremely friendly and knowledgeable. He was patient with my questions and I will definitely be using them when we get there!

Very happy with the customer service. Jerry is a hoot.

West Linn facility is clean and safe. Great customer service.

Excellent customer care, did not end up renting a unit here because my destination has changed, but just having a few conversations with the site manager made me feel welcome and that’s rare. I would definitely recommend using them, and maybe in the future I’ll be able to work with them again.

If you’re looking for the best storage facility in town, this is it! The level of customer service goes above and beyond. The manager, Jerry Is extremely helpful and Knowledgeable. If you want a worry free experience this is what you’re looking for!

West Linn office staff was great, very helpful and great service. Would highly recommend!

Called quite a few storage facilities over the past few days to ask about rates and features. My family is relocating to the PDX area early next year and will need somewhere to store much of our belongings semi long term. Spoke to Jerry and he walked me through the entire process and was incredibly kind and helpful. Definitely choosing Northwest!

West Linn location. Jerry is the best! He has helped me in many ways, making storing here so easy.

Pretty top notch storage company. Jerry who manages the site in West Linn is a great guy and went above and beyond in assisting me with numerous things. Would rent here again.

Great customer service. They helped me move units easily, great staff!

This facility is very clean and I always feel safe. The customer service (Jerry) is very friendly and thorough; so much easier than online etc. Access is efficient and easy. Great self-storage facility!

We were extremely happy with the Northwest Self Storage in West Linn, OR. They have an excellent security system, which gave us great peace of mind storing our belongings there, and a very helpful onsite staff. Thank you so much for everything!

The manager at the West Linn location, Jerry, saved me from my poor planning this morning. My dad passed a month ago and I rented a unit to be able to store his personal belongings. I did not view the unit prior to arriving with the movers, and there was no way his things would fit into the space. Jerry helped me before the office was open by getting me transferred into a new unit. Jerry went above and beyond with great customer service that helped me avoid what would have resulted in many shed tears.

When: Monday Aug 28th; 3:00 pm. We were assisted by a very helpful staff member Leslie. We were very fortunate that Leslie was covering the West Linn location because she normally covers their on Tuesdays only. Leslie was very professional, patient and helpful in guiding us to the right size 5x5 storage unit. We have been storing at their Wilsonville location for about five years, However, with consistent storage rate increases at the Wilsonville location, my wife and I decided to make the move to the West Linn facility, thus saving us about $60 a month, for the same size, 5x5 storage space. This storage facility is very convenient, right off the 205 at exit 6. This facility looks new and is well maintained. You have secured entrance and exit gates, as well as secured elevator access. Our 5x5 unit is on the 4th floor and all the units above the 1st floor is climate controlled to protect your stored items from the cold winter months and hot summer months...hopefully the storage rates at this West Linn location remain reasonable and do not climb to Wilsonville location.

We have been working with Jerry, the property manager here, since mid-July 2023. He has provided exceptional customer service and has been so helpful! The facility is beautiful as well. Thank you!

Very flexible and outgoing staff.

The online process was good for setting up a space rental. And my call to the help line was handled promptly (after confirmation of storage rental).

A very nice knowledgeable young lady was running the store to help the company out due to the shortage of a manager to run the place. I believe she said she had her own units to manage and everyone was helping. She was extremely busy and handled all the situations in smooth demeanor. Must be a good company to get keep people such as her.. she made my day I wish I could remember her name

so far so Great... I was out of town and went on line to get a storage, my Son was moving me; and the Lady was so helpful and friendly I really appreciated that.

The people are so nice. Very convenient location..

The place is very clean, but the elevators are very slow

Online process was smooth. Plenty to read before signing. Expectations are clear for both parties in the contract. Manager reaches out promptly after your unit is confirmed. Easy access to the units. Clean. Spacious. I am downsizing from a house to an apartment and using the unit as a staging area to sort through stuff as well as a place to keep some sporting goods.

These guys run a clean ship. The whole place is basically spotless and convenient. Doors get locked at night, elevators are code protected, and it feels generally well maintained. Thanks guys

Nick is fantastic. I have 3 units here, and Nick is on top of it, kind and calm, always handles my issues and is good about whatever I need. What can I say A+ guy.

The facility is bright and secure, clean. Access is easy and seems secure. Everything you want in a storage facility.

Having called over a dozen storage units in the area I can say that Northwest in West Linn was the best in the area. Nick is friendly and on his game, the rates were competitive, and the facility is new and nice. Highly recommend.

Nice, professional, clean facility. Manager Nick is very friendly and helpful. We ran into an unfortunate situation on our first day renting (elevator was on the fritz but was fixed!) and Nick was communicative and flexible in working with us to ensure that we were able to move stuff in when we needed to.

Very easy. Great experience.

Just went in to look at getting a unit and the manager Nick was such a big help! He got me set up with such ease. After he showed me several units, I was in and out within 10-15 minutes. Really appreciate his professionalism and amazing customer service.

Nick was nice to work with and the place is nice and spotless clean and well secured.

The storage site on Willamette Drive is in great hands with Nick Galvan in charge.

Renting process was very smooth and Nick was super helpful and organized in getting my storage set up. Would rent from them in future if I needed more storage.

I had a very positive experience with this storage company. The staff was friendly and very helpful and the facilities seem very secure and clean. I'm happy with my selection.

Not heated like advertisements. Exit garage door not working. Just got my unit and it is cold even on the second floor. It was easy to get things up to the unit. Nice hand carts and elevators.

This is Very secure, I have No worries there.

Nice new facility & overall set up, they also were running a new move in special and gave me a great deal on 3 months... The units do run alil hot in certain areas of the building, but besides a few minor details based off personal preference, it's safe & secure and everything u want out of a storage unit facility...

Best experience here! Shelbey was awesome to work with!! Love this place :)

Clean place. Very helpful & friendly staff. Thanks Mikayla!

Clean units, very spacious and well equipped. The front desk attendant is very helpful.

Very prompt response with accurate information. They welcomed us with an easy process and personal attention.

Makala is the BEST. She's on top of all questions/issues I had, knows her inventory and figures out hot to make it work, has an amazing attitude follows up on getting paperwork boring-stuff done, and is easily one of the best managers I've worked with (storage, restaurant, any industry). The facility is super. Covered parking while getting to my unit. Safe and lighted, cameras everywhere. I felt super safe selling used stuff to random people and meeting them here.

Clean clean clean

The facility is clean, easily accessible and the staff courteous and helpful. Makala, the facility manager, was a valuable asset in helping our non-profit resolve our storage issues. Highly recommended!

Suzanne Logan is the absolute best!!😊 Went above and beyond to help me out and then some. If I could give my experience a higher star rating I would! Thank you so much Suzanne🥰

Great staff, Sarah really took the time answering all my questions. I love how it has 24/7 security, and by far the cleanist storage place I have ever been to. Keep up the great work!!

Great staff! Brand new facility! My move would've been a nightmare without this place!

Loovettt