About this Facility
Facility Features
Reviews
Professional, Good customer service and knowledgeable
Excellent!
Great customer service!!!
Ms Susie was awesome I enjoyed the experience. And I recommend this storage business to everyone. As I would use them again.
Such an amazing experience with Susan who provided support during my move.
Ms Susan was excellent and easy to work with , I’d recommend this place to everyone
Very nice staff Mr Montreal help me out before I could get out the car perfect place💯💯💯💯
I receive great service and great storage unit. Miss Susan always treat me so good and handle all of my needs. She would get five stars. Thank you Miss Susan so much.
Ms Susan is an awesome person to connect with for all of my storage needs and concerns. She is great with communication and will respond to emails most expeditiously!
Today is one of those bitter sweet moments . Today we closed our account with Secure Care Self Storage facility off of Bragg Boulevard. I would like to thank miss Susan Janczewski for always been available whenever I had a question. Or any needs arose. For that, Ms. Susan want to thank you. One of the best subsecure facilities in Fayetteville.
Susan very nice lady and understanding
I appreciate the professionalism of the manager and how I was treated as a customer. I will definitely use this storage for all my storage needs.
Susan is awesome. Great experience
The front desk lady Susan was amazing did outstanding job. She Replaced a bulb and showed me my unit on move in
I am very happy, about this storage unit. Thank you
Susan is very professional & very talented with her job.. she also has a great sense of humor and respect when I'm doing business with customers. I enjoy her company as well as an employee for safe secure..thanks a lot
Susan is one of the best property manager ! Her professionalism and honesty are unmatched. Thank you for your awesome customer service !
Excellent customer service a real team player and she knows her business. She also aims to please goes above and beyondI love her already she’s definitely a keeper🥰💯
The best facility I’ve had my belongings stored is this one. I’ve been using this storage unit for years now and have only received the best service. Management is very quick to respond and they’re always professional. Thank you for a great experience.
Susan at the Bragg Blvd location was OUTSTANDING and the friendliest associate I’ve had the pleasure of dealing with!! Everyone is always nice but Susan takes the cake!
So far so good. Nice employees, clean facilities, have equipment to us
I just moved out here North Carolina, from Virginia I needed it the smallest unit storage Look up on online there were no small units and the price ring I was looking for so a gentleman name Steve was helping me put me on another location he was very helpful very friendly and very quick .. Thank you Steve @ Securcare storage units!!
Very professional and had nice customer service
Ver my much enjoyed
My only concern was I rented a controlled environment unit. I went by about 5 pm to look at sizes and check the temperature, it was 92° in the hallway. I was told they just had the unit fixed that day or day prior. I said I would come back the following day to see if it was any cooler. It was not;still 92° at 4pm when we went in and 93° when we left. The manager could not assure me that a follow-up call to corporate and/or repair company would be done and,if so,whether anything further COULD be done to get the temperature below 90°. That is not really acceptable for a unit that Is called 'climate controlled' !! I did rent the unit but am going to rent ANOTHER unit at a separate location to be sure my antique furniture is stored the best way possible. Each employee,David and Chrissy, were as nice,knowledgeable,and professional as you could hope for. Pleasure doing business at this location.
Helpful staff, the area was clean.
Awesome everything was amazing
The receptionist was incredibly helpful and very nice. Made reserving a storage unit very easy and a quick process.
They were friendly and it was a simple process getting a storage unit. My only issue would be how hot it is for the inside storage units, but I guess that is my fault for not choosing a temperature controlled unit for my storage. The front desk was great though.
I kept personal items here from November 2019 to March 2021, and it is a nice place to keep items. The climate was always controlled, clean and never any messes inside my unit or outside. I only removed my items after moving to a bigger place that had room for them. Thanks for keeping my items safe during the time. Appreciate the service and staff!
5 ⭐ I took a friend here and they hooked her up and took their lunch time to make sure she was all set. Great service.
Just moved in this passed weekend, and I now have an inside unit, I’m very satisfied with the cleanliness of the inside so far! And my unit is more spacious then what I had before at my last storage unit for only $10.00 more!👍🏽
Amanda was amazing, very friendly. Most of the storage was inside. They provided carts to make trips easier. It felt very safe and secure there.
Walking into a storage company I was really impressed. The agent on duty Brittany Ford was extremely friendly and showed she cared about her job . Although she had another customer in the office and the phone was constantly ringing, she still insisted to give me a tour of the facility since I didn’t quite know what size I needed. Also, I've been to other storage facilities, and this was the first one that I felt truly safe storing my items in. I will recommend this self storage company to my friends, and they will definitely recommend it to others! Brittany Ford made this experience easy and she definitely has a spectacular customer service gift.
Great customer service and security
The manager was very sweet and informative
Wonderful customer service the counter lady name Ms. Faith was awesome help me A lot.
It was good the customer service was great
I had used them for 8 years and they have been the best. Always helpful and professional, and their boxes are the so affordable and durable.
IT WAS A GREAT EXPERIENCE @ SECURCARE STORAGE 3520 BRAGG BLVD. FAYETTEVILLE NC. GREAT CUSTOMER SERVICE WITH FAITH H.( STORE MANAGERS ) ALSO BRITTANY F. AWESOME INDIVIDUALS. IF YOU NEED CLEAN AND WELL MANAGE FACILITIY VISIT 3520 BRAGG BVLD. SECURCARE STORAGE.
Awesome personal. The young lady who helped us was very proffesional and friendly. She was quick with helping us. The unit is nice and price is great. Love that we could use the dollies they had to move stuff in. I would recommend people using this place for sure!
Great service. Very easy check in and check out process. Fair price. Anyone that complains is the kind of person that doesn’t pay their bills on time in general
Excellent friendly service
I think a 4 star rating is pretty fair for this place all things considered. I've been here about a year now and while I do believe my unit is about $5 more than when I started, as far as I know I have not seen any cheaper prices around town. Plus, when I signed up online I got the first month free and only had to pay the administrative fee, and there is no commitment you have to make in their month-to-month lease. Facility has been good and I've never seen any bugs running around that these people are talking about. Now, what I don't like is that this last January they changed their gate access hours from being 24 hour accessible to now being only open from about 8:30 AM to 9:30 PM, and I don't think there was any reason to do that. So if it's important to get to your unit at odd hours, this isn't the place. But if that's not important, I certainly do recommend this place.
Staff were helpful and always polite. I appreciated reminders when my bill was due. Biggest downside was the yearly increase in fees which led me to move out of the unit.
Great storage place. Fair prices and we felt safe having our stuff there.
Hides things very well
What an outstanding storage company I would recommend them to anyone that has storage needs I call them a blessing and Ms. MADALEINE is outstanding we appreciate you all thank you
Absolutely the best place for the best price a very clean and professional establishment
Great units for the price
Clean, easy to access. No issues setting up long term storage space and have been easy to work with in-person and on the phone. We would recommend for short or long term storage needs.
I use securcare self storage. I've been using them for years and have no complaints EXCEPT the price of the units keep going up a little too often.
I just wanted to thank Madeleine at SecurCare, she is a awesome manager and she's always on top of things. She makes sure I get my email reminders and records my promise to pay....If your ever in need of a Storage Unit check Madeleine out, she will be sure to take care of all your storage needs...
They took care of my stuff for 10 years, barely had any problems. Their customer service is on par for the most part.