3855 Madison Ave, North Highlands, CA 95660 3855 Madison Ave
(916) 299-3105About this Facility
iStorage Self Storage Facility at 3855 Madison Ave. in North Highlands.
About this Self Storage Facility on 3855 Madison Ave.
iStorage at 3855 Madison Ave. is your next storage solution! Whether you're in the middle of a move or want to declutter your space, we can help you achieve it! With excellent security and storage unit features, we will meet any of your needs. With a convenient location near the neighborhoods of Oakdale, Madison Woods, Aero Haven, you'll have easy access to all your belongings. Reserve online today or call if you have any additional questions!
Our uncovered parking provides a convenient and cost-effective option for vehicle storage. These open spaces are perfect for larger vehicles, including RVs and boats, offering easy access and ample room. Uncovered parking is an excellent choice for those who need a straightforward, accessible storage solution for their vehicles.
iStorage on Madison Ave. is all about providing safe storage for your belongings. From security cameras on site to electronic gated access, a fully fenced facility and well-lit areas, we've thought of everything to help keep your items secure.
Storage Unit Sizes
Small Self Storage Units
Small Self Storage Units can be available in sizes like 5x5, 5x10, and up to 5x15. The 5x5 unit, similar to a small closet, is great for storing items like a dresser, a small bookshelf, and a few moving boxes. If you need more space, our 5x15 units, comparable to a walk-in closet, can comfortably hold furnishings from a one-bedroom apartment, including a sofa, mattresses, and numerous large boxes.
Medium Self Storage Units
Explore our Medium Self Storage Units, from sizes 10x10 to 10x15. The 10x10 unit, about half the size of a one-car garage, can easily store two bedrooms' worth of furniture – think nightstands, bedframes, mattresses, dressers, and a mix of medium and large moving boxes. Need more space? Our 10x15 unit, similar to a small one-car garage, offers ample room for three bedrooms' worth of items or everything from a medium-sized apartment.
Large Self Storage Units
Large Self Storage Units can be offered in sizes of 10x20, 10x25, and 10x30, providing ample space for larger items. The 10x20 unit, comparable to a standard one-car garage, is ideal for storing the contents of a small house or multi-bedroom apartment, such as full living room and kitchen sets, along with two bedrooms' worth of furniture. The 10x25 unit, similar to an oversized one-car garage, can comfortably fit a car or furniture from a medium-sized home, encompassing bedroom sets, appliances, and whole living and dining room sets. The 10x30 unit, mirroring a one-and-a-half car garage, is spacious enough to store belongings from a 5-bedroom house, including large appliances, TVs, sofas, dining and bedroom sets, and a substantial number of large boxes.
Garage Self Storage Units
Garage Self Storage units can come in many different sizes, but some common ones are 10x20 and 10x30. These units are perfect for parking cars or other small vehicles, with additional space available for easy access. If you're also looking to store other items alongside your vehicle, the 10x30 unit offers extra room, blending vehicle and personal storage seamlessly.
iStorage Self Storage FAQ
Do I need Insurance?
Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.
Is Month to Month Leasing Offered?
All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.
What documents do I need to reserve a storage unit?
A valid driver's license or Government-issued photo ID is required to rent a unit.
Is There Anything I Can't Store?
Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:
- Perishables
- Food Items, including canned/sealed goods – even water bottles
- Animals
- Stolen Property
- Hazardous or Flammable Materials
- Drugs
- Explosives/Firearms/Ammunition
- Unregistered Vehicles
- People/Yourself, i.e., seeking shelter from a storage unit
- Anything Illegal
How can I pay my rent each month for my storage unit?
We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, check, and cash; online, in-person, and phone payments.
What is the difference between access hours and office hours?
Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.
Reviews
The location is amazing and Morgan was very helpful answering my questions.
Was confused on how to deal with the green tag and the chat assistant helped a lot.
Very friendly
Very helpful and great customer service. I would definitely recommend this facility for your storage needs.
Hi my name is Ariel I was helped by an extremely nice woman by the name of Deetra, she went over and beyond to help make sure I was satisfied as a customer and I must say I'm extremely happy and will tell all my friends who are ever in need of a storage unit to go istorage.
Deetra was excellent and patience with our move in. She has great customer service attitude. Thank you Istorage
Really nice customer service
Dee at the front desk is amazing. Great communication prior to and during my move out process. I was a customer for 2 years and would recommend! Don't let the condition of the surrounding area detour you, It's a good storage unit.
Deetra was very amazing, friendly and helpful
Deitra was so polite and so helpful I truly appreciated her customer service.
Madison location
Kassie is unsurpassed in the world of management. If you want to know of a storage place run with excellence, I suggest you go with this company and do it because Kassie is the best. She Will take care of all your needs in a friendly and professional manner.
Very helpful, in answering all of our questions,sizes and price. Real reasonable pricing,place was nice and clean. Kassie at the front desk was very knowledgeable,and very patient. We appreciate the one on one interaction.Made us feel important as people and possible tenants. Thank you and God Bless.
Went in looking looking for a 10'x15' storage unit for a year. Lady at the counter was super helpful and gracious enough to answer my questions. Took me to look at a few sizes,and I then figured out what I needed was a 10'x'10. Would be perfect. Plenty big. I recommend you ask for Kassie at iStorage,she can answer all you questions. Thank you!
Kassie is always nice an treats my mother with respect when we come in. She is very bright and knows her job well. Thank you love.
Kassie is amazing and very sweet she knows how to run her property well!!!
Just wanted to say that People working at this storage on Madison place were very helpful in answering all my questions, giving me all the information I needed, in making my storage decision. The Young Lady at the desk,Kassie, was very nice,and patient with me,not pushy by any means. Thank you for all your Help!
They are very reasonable as well as helpful with the whole process . Cassie was who got everything arranged for me and made it easy for me would definitely recommend iStorage.
GREAT SERVICE !!!!!!!!!!!!!!!!!!!!! Cassie & Kayla at MADDISON AVE NORTH HIGHLANDS,Sacramento Ca. Location ❤️ J.M.
Kathy from the Madison location she is amazing she is so helpful and friendly it's always nice to talk to her and she is always willing to help have a great day😊😊
We have rented a unit at the Madison Ave location since April of 2022. The facilities manager Kassie is super friendly and accommodating. Overall, i have had a great experience. Will def rent here again if the need ever arises.
I have been at I Storage for 4 yrs. 3 months .The Manager has worked with me and has moved me to bigger sizes as my needs have grown.She is strict with following the rules so if u brake the rules it's in you.Ive became good friends a d love to visit if she's there when I go to storage.Ive never had a problem with anything or anyone my
You know, life pre and post covid has been an experience that I’m sure everyone who lived through it will never forget. Things were magnified and so were lessons. I had a classic rare Cadillac that I got for myself in 2019 with plans to restore, 2020 came in and threw everything I thought was a possibility out the window. The restoration place closed down, work got slow and folks started passing away I was close to. My dream of my classic becoming a reality were slipping away. I decided to put it in storage here. Best decision of the pandemic. The ladies there made sure she was secured, updated me on changes to the grounds and even got me a better storage unit closer to the office so they could personally keep an eye on it for me. To anyone on the outside looking in it’s just some old car but the fact they understood what it meant to me and accommodated me goes beyond words. This car saved my faith in folks starting with Kassie! I appreciate you guys here more than you know 😌❤️❤️❤️. Years after I thought the world was gonna end- my classic is off to getting the happy ending she deserves~ Thank you guys 😍😍😍🙏
Great place for your storage needs and Kassie always goes above and beyond to help with whatever I need. She’s always super nice and ready to assist us!
I love this facility the manager is great.
Awesome!!!
I am a tenant at istorage and I absolutely love this storage facility. The office manager is awesome! She's very friendly and very helpful. Our move in was a breeze.
My cousin is great and great customer service she so sweet
Manager was very helpful and friendly. Great location.
I would highly recommend this place! Kassie is very professional and goes above and beyond...
Safe place to park your car
Great location 10x10 worked for my 2 bedrooms so far no problems and the staff is great super friendly and always smiling very cheerful
Kassie must be the best manager I ever dealt with of all the storage facilities we’ve been at over the years ! She’s very professional and helped out with payments / other needs when requested
I've been a customer with this company for a year now. They have always taken really good care of me! Specifically Casie and the staff at this location have gone above and beond to take good care of me! Aspecually when I was out of town! So Greatful for the good customer service and updates when necessary about my property! Thank you so much!
Good experience and Kassie was the best she helps with my payments and explains with no problem, she’s very patient! Thank you.
Kassie has great customer service care
Kassie was nice an accommodating to my storage needs thank you an I highly recommend
Casy, she rocks very nice ver clean place and safe to storage your belongings we recommend her 💯
Great customer service here at this location! Kassie is amazing.
Kassie has great customer service satisfaction and the facility looks clean and well kept. Thank you for your help so much!!!! Very diverse company and knowledgeable
Thank you kassie great customer service !!!
It was so great istorage and they are employe so friendly
Kassie was great! Sweet and patient with my uncle.
I highly recommend this storage space. Very professional and well maintained. Kassie was very insightful and knowledgeable and helped me select the best storage space for my things. 5 stars ⭐️ ⭐️⭐️⭐️⭐️
Kassie has great customer service and this storage is clean an great security!
Great customer service satisfaction! Youre great!! Clean facility!!!
Outstanding customer service satisfaction. Property looks tidy and great prices!!
I believe her name is Kasey I forgot it 😭the store manger is the best and nicest friendliest human I met.
Kassie is very awesome and God's out of her way to help you with all your storage needs and some.
I am using my partners account, but I wanted to stay that Kassie was so kind and personable. I picked this storage place because of her and how easy it was to sign up. I'm glad I chose this location!
Puppy was nice and clean management is awesome and I would definitely rent here again
More storage.
Thank you kassie for your customer service
Nice service
Kassie was very helpful,professional and does everything in a timely fashion great customer service.
Kassie was extremely helpful and always has the best advice when it comes to storage.
Great service thank you Kassie. Office smells amazing !
Cassie helped me tremendously.
Gated and safe place. Kassie was a great help as its my first time getting a storage unit and she guided me to getting the perfect storage unit.
Kassie was an excellent representative, she answered all my questions with patience and great knowledge.
Kassie had me in and out with a storage and parking space ready to move in! Great customer service and very well kept yard and storage units! 10/10 recommend
Management is always on top of taking good care of customers. Clean place !!!
Kassi was remarkable. As soon as I arrived she was attentive and had an immediate solution. Storage units are remarkable as well as everything is clean and up to date system also makes my life easier when coming in. But the customer service especially from the lady mentioned of is the true win here.
Staff was friendly and very easy to interact with. They also were very helpful in accommadating my specific needs for storage. THANK YOU iStorage!!!
Great Company & Service !!! Thank You !!!
Kassie thank you for your very good customer service satisfaction
Kassie is a very friendly and great manager she takes care of her customers and has great customer service would recommend I storage to everyone I know
Thank you Kassie and Kayla you girls are amazing an great customer service satisfaction
Great experience so far with iStorage! The staff was very friendly and speedy. They helped me get into the perfect unit for what I needed, and were super helpful and patient.
They’ve been very awesome to me!
I had a very good experience here first off let me just say Kassie’s customer service was a five star rating ! She is very professional and kind ! Answered all my questions! If you are looking for a storage place definitely check this place out !
I have a Beautiful relationship with both of the Ladies there Kayla and kassie they're both hard working Ladies and very Good outstanding way of running the place I give both Ladies more than two thumbs up 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
It has been wonderful experience with istorage They all have been very helpful. Thanks
Great customer service!! Thank you kassie
The girls in the office are amazing
Kassie you're the greatest property manager this place could have received. You rock
I been here for a month, it's close from home prices are vary good then the other storages, the 2 lady's in the office are super nice and friendly and help me with all my needs and the process was fast and easy.
My experience at the Madison location iStorage was great. Reserving, moving in and out of my storage was easy thanks to the employees & not to mention the prices are affordable. Cassie was very helpful, highly recommend.
Thank you kassie for transferring my space an being kind
Y'all are awesome. My Husband literally stopped you as you were leaving with your family on your day out to ask questions ( I had a good talking to him for you) but you were gracious and kind and even looked into things for him and THEN came and checked that we found our way around. Amazing customer service that you really dont find any more.
Great place and management. Clean place and low pricing. I would definitely recommend to anyone and come back if needed again! 😁
Friendly and helpful staff. Good access hours. Good location
Great experience with both ladies, if you want to be treated like family this is the place to go these girls have done so much for me and saved me. I wouldn't be where I'm at today if it wasn't for your girls I love y'all and thank you 100
Casey was very sweet and helpful and appreciated her time highly Recommended
Customer service its amazing, the 2 lady's in the office were really nice and with a great attitude..
Great customer service; easy access, enough space for everything I need and affordable price. Cleanliness of the space that I need is what I really looked for and was able to establish that Istorage self storage. Thanks y'all
I called to inquire about a rental and spoke with Kayla! Her customer service was amazing! Beyond professional and very informative about each question I hassled her with! Very pleasant experience and she was extremely patient with me! Unfortunately there aren’t very many places that have great customer service anymore, however KAYLA WAS AMAZING!
Assume place to store your stuff.the staff are friendly and very helpful.always a good vibe.and every time I leave there I have a good feeling fro knowing my stuff is safe and secure.and the prices are fair also!!
They where great good attitude and fun to talk and very helpful great jobs girls you always have my back here!
I’ve been at Istorage since 2018 kassie and Kayla have done a tremendous job and good at what they do. They are so pleasant with a beautiful smile, all the time it’s always great vibes always enjoy stoping in the office to say hi to them I really appreciate their hard work since they’ve been there. It has never look so nicer and so clean and definitely in order Great job 👍
Great customer service!
First of all, customer service was the greatest I’ve ever experienced in a long time. First I was greeted and assisted by Kassie and I was shown a few units by another young lady named Kayla. They both were extremely nice and excellent on assisting me and helping me find something that suited my budget. Second, they made me comfortable renting a space out here and assured me that if I needed any further services they’d be glad to help. I am pleased and satisfied for sure. I will be sticking to this company for awhile thanks to these young ladies.
Thank you kassie you have been a great help with my family
The two girls in the office know what they’re doing and always have a smile! I enjoy coming into the office just to chat with the girls they always have positive feedback. Thank you
Great place for storage. Friendly, knowledgeable employees that make renting storage simple.
Service Representative at the counter was great, made me feel comfortable and was willing to upgrade once it was realized that my storage was too small. Smiles and says hello when ever I'm seen, which may seem small but when your putting your life in storage the small gestures helped ease my anxiety.
Great service ! Kayla was so helpful you know when you go into a store and some one is welcoming you and helping you step by step to you’re needs is so wonderful, God bless girl and please keep shining making others feel like home me and my family appreciate you work !
Great service , explained everything to me and she was really nice and friendly I definitely felt like home keep up the great work !!! Kayla
The girls are bubbly and have a great work attitude I will say this is a nice safe place great job girls
I love the ladies in the office. They are always so helpful with a smile on their faces. I really appreciate that.
Iv been very pleased with the very friendly and professional customer service kassie and kayla has provided for me and my family. 10/10 recommend !
Management is always nice and helpful 👍🏼
This storage faculty has by far the best employees in the office great people
I’d like to give a high five to the team at Madison Avenue in North Highlands. Kassie and her crew are the best and anything I need they are there to help me. Thank you so much!
the best experience I have ever received in a storage place, friendly, quick, knowledgeable, and very dependable. I have rented multiple storage units at this location and have always had the best experienc, I will never store at another locatio, their customer service is impeccable!
Kassie @ IStorage saves the day once again!! As a current and repeat customer when a friend needed storage at the last minute, I knew who to call. Kassie has always been helpful, kind and professional. She has cleaned up what was an awful area and made it safe and clean. I highly recommend IStorage.
Excellent customer service and great price for a 10x10!
Manager n staff are great. Professional and proficient. They have worked hard to create a clean and safe environment. Purging n downsizing or moving is hard enough, shouldn't have to worry about security, too. Impressive.
Nice managers work here, easy in and out. very clean
I needed a unit quick as I was moving to the area, was able to get one reserved same day, did all the paperwork over the phone&emails, it was ready when I came in, highly recommend!
5 stars for these people and property, I was able to park a work truck out of sight from the general public at this location.
Its always a great time coming into the office. I have been with istorage since 2007 and sknce i storage took over in 2018. Staff is great and the place is clean. Prices are always good and theres always someone cleaning outside and checking locks! Thank you
Kassie, was incredible!! She saved my day because I couldn't remember anything! Totally stressed out from the moved. She was very patience and helpful The unit was clean and easy to locate. The rates were reasonable. Thank you kassie
I appreciate the customer service that this facility gives. K. Benson was awesome when it came for checking me out of my storage. I would recommend that if you need a storage to use this company. Thank you for everything.
Customer service was pleasant
At first I wasn't to pleased with my rental experience , however after going to the office and chatting with the girls on sight I was glad I chose A1 to take my things they seem to care if things get broken into or treated badly. I must also say the girls were wonderful and very helpful! Great attitudes!!!! THANK YOU!!!
Prices are great, location is well maintained, but staff can be a bit difficult. Parking situation is tight.
Very good experience. People in office were nice and helpful.
The ladies at the front desk are awesome!! so kind and nice. The facility is so very clean every time I go there. I have not had NO bad experience with this. Great place, Great staff!!! this response is from Kathy Riley
The women in the front office were super helpful and knowledgeable. I originally got a storage that was too small, and they easily helped me find a solution that worked for me. One of the women even walked me around to show me the area and made the whole process easier. The place was comfortable and felt secure
I storage is great! Good rates and accessibility and Kayla is very helpful!
I Love This place friendly staff very professional
Very nice lady and good smile
Girls are nice people in the office and know their stuff 😉
Amazing staff super easy process went above and beyond my previous experience at other storage facilities!
Great customer service & the place looks great! Great management team
We rented back a storage locker lien unit and was given a great deal on the rent. The staff was helpful and pleasant and I had no problems. What's not to like!
Great customer service. My boyfriend is also moving his storage here at this location for convenience. The staff is awesome!
The property manager Kassie was very helpful and informative. Really knew her stuff but above all kind and respectful. Great customer service and good price for the units in comparison to other locations nearby. If you need to store recommend checking this place out.
Good customer service
I rate this a 5 star storage place because the staff there is on point. They are very thorough, but accommodating. I technically should put it as a 4 star because i think maybe a little maintenance could be done on a few units, but the staff superceded the lack of maintenance probably required. Good job to manager and staff!
The girls in the office are always bubbly and in a good mood. The office smells nice an the property looks great.
Always a great experience
Since Kassie became manager she has done an excellent job!! Of cleaning up the place and got rid of the riff raff
Your staff make me feel as though I was family very warm and loving thanks
Great customer service kassie and office looks great !
Kayla was a great help. Got us a discount and placed us in a unit that was to our expectations. Both girls have great customer service skills
Easy hassle free experience. I needed a storage very quickly and you guys had me in a storage in less than 15 min from start to finish.
This location has given the best costumer service .
Great customer service and the units are clean and property is well kept. This place has turned into a safe storage.
Kassie is the office personnel and she is amazing and thorough. She was so helpful and kind and smiling and just made my day! The units are super clean and easy access. I recommend to anyone needing storage.
Like the service and responsiveness of the iStorage staff and am impressed with the cleanliness of the facility, however had problems electronically signing the paperwork on my cellphone. This customer hopes it is easier on a larger machine. Still am not sure if everything was singed/initialed properly. The places where the customer signs were not too bad, but trying to initial the other places was a trial.
The price is affordable and security issues are dealt with immediately. Chose this location for hours of access (6am-10pm). Only downfall is the area itself.
Good, bad and moderate. I have never had a problem.
Since storing here for the last two years the property has been getting constant maintenance as well as security upgrades
The staff was so friendly here helped me out I had booked one united and unfortunately had lost it cause I didn't claim it on time due to work call me in. they were fully booked at the time on the size i need. But instead of turning me away managed to find me a solution by giving me 2 smaller storage units close together.. save me from have to find a place the was Father away highly recommend.
Great location right off 80 from Madison or Watt! Best prices compared to all of these other locations!
very nice person at the counter, very professional .
Great management skills
Met Kassie and very awesome person an treat me like family and took me to the unit an helped me with the process and hours, an it means a lot to me that she was able to help me. This was my first time with storage and she was awesome and great experience and thank you for your help .
Kassie was helpful
The lady at the desk was great, she handled business the way it should be taken care of. Extremely satisfied
Wow the office is clean an good customer service
This place was awesome unfortunately I bought a house , so I longer need a storage unit. If I ever need another storage I will definitely come back.
Great experience in office 😁 thanks girls
Great prices!!!
outstanding customer service from Cassie, parking was easy accessible, except no on site restroom
Kassie was great, great smile great sense of humor. My Storage was clean and the office smelled nice. Great deals!
Great service.
Thank you for helping my twin sister you're so sweet
Thank you for your help ladies! Amazing customer service satisfaction!! Pleasant speaking with you girls today
Very pleasant manager on duty. She was very specific with why I had to sign a second set of documents being that I had already signed everything online. Very knowledgeable about my questions and made sure I understood everything
The manager and Kayla are very professional and have always treated me with respect and kindness. Love the entire staff😊
Nice people, quick and easy process.
Awesome staff so friendly and caring
Unit was clean, but definitely could use some interior lighting. Excellent price as I was paying $45.00 more a month for a 5x5x8 at U Haul this unit has plenty of room to store my flat screen tv with no worries.😃
Manager and staff are super cool and easy access to the units.
Kassie was a good help today thank you with helping me with Rsign
Kassie was very helpful and when she showed me the unit it was clean
Very professional, made me feel very comfortable, the storage facility was safe and I would recommend it.
I’ve been renting a storage facility here the last two years. Yesterday I stored a vehicle for the third time. I always receive fast, professional service. Never had an issue with my storage unit or vehicle. Very happy.
Kassie was great and very patient with me thank you
I think the place is great I haven't had any issues they have been great thank u
One of my clients have their belongings here. We are helping them pack.
Nice and cheap but closed at 5pm and you gotta be out or stay over night locked in.Everything you would want in a storage facility, Exceptional pricing, only minor issue is we store at their time not ours! Could be for saftey issues anyhow this place is 100%+ in all the storage units ive rented this tops them all!!
I don't have a lot to share. I was only helping a friend load out of this location. The grounds were clean. They have the standard pest control protocols in place. The driving aisles aren't that wide so if it were a busy day, it may be bothersome to park or drive along side someone else. Overall with a tiny bit of time and energy here, it's not bad. I know nothing of rates or customer service.
Best prices Clean and well maintained Friendly staff Wonky hours
The staff are amazing. Extremely friendly and resourceful with any issue or problem you might have. The units are very competitively, and reasonably priced. Very affordable. And with the whole pandemic going on they are sympathetic and compassionate for any problems you might have that is storage related. They're door is always open. During business hours of course.
Kassie was amazing and helpful with helping me pick my size storage
Kassie you were so much help today gracias
Sometimes their auto pay system over the phone wont work its been a few times that does read my card
The facility was clean and well organized while the staff was friendly and helpful
They're awesome
Thank you kassie
The staff her are great. They answered all my questions and were professional. Thank you Kassie for showing me around.
Kassie was extremely helpful and the process was so speedy! Super easy to follow guidelines and I definitely suggest renting from iStorage!
Very friendly, flexible and accommodating!!
KASSIE IS AWESOME, made me and my doggo, George feel really welcome.
Cassie has great customer service and is amazing and while I was renting out a storage the internet stopped working and she kept her composure and still satisfied me with renting a storage!!! Thank you Cassie !!
Kassie is great an the other girls are awesome . Great customer service and sales skills. Always a good time when I come in the office. Ty
Kassie the onsite manager is amazing!! Customer service is top notch... I would highly recommend this facility to anyone. Price and location cant be beat!!!
Thank you Kassie for your customer service today and the discount 50% off of rent that helped us so much
Great service at a great price. The units are clean and secure and the ladies who manage the site are really nice and helpful.
Cassi thank you for helping my nephew find a storage
You girls are great and customer service was perfect
We've had an awesome experience with iStorage. The reservation was quick and easy, getting set up was simple, our unit is perfect and it's a great price. We're happy that our renter's insurance is accepted too. Kassie was funny, kind, caring, knowledgeable and very helpful- as was another woman we talked with first. We feel comfortable leaving our belongings here due to the good security and reasonable rules. We highly recommend their services! Thank you iStorage for your help making our move quicker and a heck of lot easier. -Deanna and Everett
Staff is patient. =)
Kassie was very professional, sweet, and bubbly. Thank you kassie for renting the storage unit to me.
Girls were awesome and descriptive
The staff was super freindly and full smiles
I I was visiting with somebody but I seen look like it's nice and clean
Great customer service kassie
Nice, friendly staff, clean units and facility
Stored my one of a kind sailboat here for a year and really happy to see it in great condition well taken care of. I give I storage five stars for the service. Thanks for keeping my stuff safe.
Great Service, easy check in and very helpful.
Very helpful and knowledgeable. I will be bringing more to store
The girls in the office are very nice and know their work
I'm very happy with the staff of iStorage. They are super friendly and helpful. The computer system isn't the best, if you reserve a storage for a certain day and you call to say you need to push the reservation to the next business day; the price will no longer be locked at the price you initially reserved it at. So be sure to go online and lock in your reservation again. For some reason they don't do this for you when you call; system restrictions I guess. The manager was awesome and corrected this for me when I came in to sign my contract. The storage unit was very clean and what I expected. I've used the company PublicStorage before, and these units are very similar and nice. I highly recommend iStorage, they are a very good company.
Stayed fom lunch to get us check in. Showed us around gave us choices of spots open.
Great customer service from Kassie!!
Your the best Kassie!!!! You help me alot! I'm appreciate it! ♡♡ thank you istorage people!
Great customer service. Very helpful. Very pleased.
Nicole took care of me just as she was about to close for the day. I appreciate it since my work schedule won’t allow me to get here earlier.
Great ! Acceptional HelpFul Service
Cathy manager is very good customer service .
Kassie was terrific thank you for all of your help with my move . Parking was accessible and easy
Best personality and very helpful.
Thank you kassie for your help today. I had a horrible day and you were great!
Absolutely wonderful Management and staff. A huge improvement from previous Management. I expected to be given the run around and actually had zero issues and they even blessed me! So glad I decided to stay
Kassie was very efficient in helping me find the right size space today and at a great rate. Great customer service and she showed me the 2 units i was interested in. The lease only took 5 minutes and she was quick and very positive! Ty
Thank you kassie for your help today !!!!!!!
Kassie and nicole had great customer service!
Kassie and Nicole were great! Great customer service and rental experience!
Nicole and kassie were great and helped us with all over needs today!!! Thank you so much !!
Kassie has always helped me and with Great Service with Smile!
Walkout gate was locked.😖😤😠
Kassie was great and she provided great customer service!!
Kassie and George were very helpful with my transfer today I thank you both ! Outstanding customer service 👏
I storage does everything possible to take care of your belongings the area is always clean and employees are trustworthy thankyou
Kassie and Nicole made my move in so easy and were so accommodating with showing me exactly where my storage unit is- I was also shown how to use my access code. Both so nice with great customer service!!
Professional, clean, necessary!
Great service! Kassie was pleasant. She made the process simple and i had the keys to my unit in no time at all.
great people the young lady we dealt with was so helpfull i could not believe you really due take great care of your custamers thank you we are at a i storage in butt county now you all are great thank you all very much. Ps from kim
It was a Tiger storage before the EYE
I like this place because the staff is awesome. I also love the gate hours with the option of being able to access the site at all hours. It's pretty clean on the grounds. However when I first moved in I didn't know they had rats, they do have it posted now to bring NO FOOD!!!! I had extra dog food and treats and I thought wow I can put them in storage. Lots of shredded packaging and rat poop later I took what was left out of there (dog food). The rent is reasonable and the only other thing I don't like is no restroom. Overall my experience has been good.
She was helpful and funny. Great experience.
I rented a unit two days ago. The staff was professional, helpful and very friendly. This morning, I went and purchased some packaging materials and again they were very helpful and friendly. Thus far, a five star experience. We will only have the unit for a month or two, once we move out, I will love a final review, good, bad or ugly, although I have no reason to believe there would be anything negative to say. Best of luck!
Lorraine is amazing. Exceptional customer service. Fast and friendly service. Totally recommend t hi is place
Greatest customer service 2020
Thank you kassie for your help today I always struggle with paying my bill on time but you're always on my voicemails lol
Kassie was so sweet. Shes always smiling and in a great mood. She helped me transfer from a 10x20 to a 10x25 with no problems an made it an eazy process. Thank you so much sweety
Kassie was great she is The one that kept me here and made my move in easy and doable.
Fast informative respectful
fast and great specials
Thank you kassie for your help today you were great an your smile is beautiful!
Kassie was dope like an artichoke
Kassie is a hard working gal stayed after closing hours to get me get a storege so respectful with a smile even when I was giveing her a hard time kept it simple fast due to excellent explanation love the way its clean and she got me a storage exactly were i wanted thank you so much kassie I owe you a big one
Kassie was super friendly would recommend
Great help good customer service
Great customer service and knowledgeable of property and products. Property well kept and clean.
Great customer service!
I wanted to say thank you very much for the help you have provided me with. Agent K Benson and the other young lady they both were very helpful. My home caught on fire Jan 17th, I explained my situation to them and they both show concern and sympathy both lady's were very helpful. Thank you for the good customer service.
Quick very helpful and the gates open till 10 for those who get off work later, and with them being less expensive than most I suggest you go there!
Friendly staff and clean units. Got me what I wanted and had me in and out very quick.
Had a unit for well over a year, it has been nice to have an outside unit for sure.
The staff at this location made the unit selection and paperwork completion efficient and enjoyable. I would recommend this iStorage to anyone looking for secure storage at a fair price.
Amazing place for storage, extremely helpful staff. Shout out to Dee for making the registration a breeze!
Appreciate the help I received from dee she assist me with finding the perfect unit and providing me with a lock. Very helpful great service
Great service from Dee
Very kind helpful an pleasent. Great staff
Good service great people very informative
Good customer service
Was surprised with the service as I remember a different company, was happy with dee and Jacob service and was able to get my storage. Will be telling everyone I know
Very helpful and cordial, Lorraine and Dee made me feel so comfortable and at ease. And the facility itself is very clean and tidy, doesn't seem to be alot of riff-raff loitering around, making it feel quite safe and calm. All in all, I am glad I came to iStorage... the first month is free too!
Very good customer service friendly fast and a grest big ole smile thanks
Great experience
I would like to say that the manager D she is a great manager she's got a Keen Eye she watches out for her stuff and she's also very nice to work with just want to say thank you very much to her and I hope she has a great career with the storage company
The ladies running the show here were great! Worked with me quickly in aquiring the best unit for my needs. Appreciated the friendly and professional attitudes! Facility open until 10pm. Also a plus!
Dee was very helpful, sweet and polite with great costumer service.
Great customer service in an upscale and clean environment. Sean was very helpful accommodating me and my travel trailer. Highly recommend this place over several others in the area I explored before making a decision where to keep my trailer
Friendly personal Jacob and Lorraine service was very good and well knowledge.
Helpfull customer service from Jacob and loraine
Excellent customer , great deals and prices. Clean facility.
The lady at this particular location was very helpful polite and eager to help I would definitely keep coming back and recommend this place they seem like good people
I had a fantastic experience thanks to the manager, Lorain. She made the renting of a storage unit a breeze.
I purchased 3 storage units at Auction and everything went smoothly
The staff was courteous, & helpful, I've used them a few times over the yrs.
Wanted to view open slots for parking a trailer before committing, front desk personnel very accommodating and got the right person to show me the vacant slots. After deciding on the location and all my questions answered, paperwork was initiated and signed for in a few minutes and the total experience sat very well with me. Looking at possibly moving more equipment to this location as well.
Very friendly helpful staff with prompt help. Clean unit and fast sign up. Looking forward to our time with you guys!
Lorraine and johnny were extremely helpful. I am impressed by their understanding. They will continue to get my business
I had a major issue with my storage. When I went in to the office Lorraine stepped up and went above and beyond to help me with my issue. Thank you so much Lorraine for the EXCELLENT customer service.
I came in a panick to get a storage unit. They helped me out so much. They we helpful and kind funny and easy going they surely was somewhere I wanted to Come back to and do business with. I thank them so much. The place is clean secure and great hours. Love this place
definitely felt welcomed, was greeted by both Lorraine and Johnny whom seem to love their job and enjoy doing their job, they even accomedated a free month for renting a unit !
The staff at iStorage are very friendly and helpful
Great help with getting my storage even when I had to get a bigger unit Jacob was right there to help me
Great place I was needing something to drink and Rafael came with cold water bottle And let me not forget about Jacob was the best good customer service.. Please if you need a storage go see Jacob
This storage is really good I like ur really roomy 👍👍
Friendly staff
Lorraine Provided great service. Good storage units💯💯💯
Lorraine was very helpful and knowledgeable. They took very good care of me
The management is amazing, manager hella cool... they make me feel like home. Totally recommend this place!
Art is a really cool guy who was extremely helpful and super courteous. This place has stepped their game up from a few years ago.
Awesome...
Clean storage and good prices
Was OK, they could keep outside areas cleaned up a bit better than they do
Very good 👍
Krista and Sean are Awesome,!!!
The staff was very friendly and flexible with regards to on site space location and allocation.
Out of all storage facilities I've done business with this facility is by far the best in CUSTOMER SERVICE throughout Sac County & Placer County. Trust Me I've had the worst of the worst of customer service. I've been a CSS for many years and have extensive knowledge in this area and I'm always alert to great customer service. The customer service I've received other facilities is really unbelievable. T I want to thank the employees here at iStorage for treating me good and for the excellent job in their takeover and tell them ""AWESOME JOB"" IN CLEANING THIS FACILITY UP, MAKING THINGS MORE SECURE AND FOR BEING AT THE TOP OF ALL OTHER FACILITIES AROUND THIS AREA!!! Respectfully, Michele A
GREAT MONTHLY RATE, FRIENDLY AHD HELPFUL STAFF, PERFECT SIZE UNIT FOR THE PRICE! :)
Average storage co. A bit pricey but they all are now.
That is my storage space
Good service here
Dominic is the main store manger and he goes out of his way to be helpful and is kind and courteous. I had such a hard move and on his end he made it one less thing for me to worry about and I am so greatful and thankful! You won’t find many people like Dominic and when you do appreciate and them ! Thank you Dominic! Melody in Sacramento, Ca
Very close and easy to get in and out of my storage. To get my belongings fast..
Sean mooney hooked me up
Kristina was a wonder manager who helped us get into a unit. Thank you
Sean Mooney was a great help great help great character keep it up
Sean was extremely helpful and the property looks clean
Thank you Sean Mooney here in North Highlands. Had a great experience remotely securing units for me at Extra Space Locations in Santa Cruz and Sonoma. Very grateful to work with him. He was even great at multitasking others while simultaneously helping me in a professional and courteous manner. Thank you Extra Space!
What an awesome experience at this facility. The staff was awesome and the process seamless. Sean did a wonderful job and the facility looks well kept and secure.
Kristina and Sean were a great help.
They are greattt ! Very Friendly
Nice and friendly staff great deals online if you're looking to save money the assistant manager Sean was really good at give me instructions on how everything worked!
Sean Mooney was a big help. He got me the best unit for a good price.
Stored here once before they took over and wow what a difference
S=an gave me the. Best service.
Sean was very helpful and patient with me because I had such a hard time with my RV. So appreciative for people like him when you are already stressed.
I walked in to this storage and they were so kind and helpful and great customer service. (sean mooney) helped out alot and hooked me up 😁
Kristina was a great help. Would recommend ess to everyone
This place is great! Moved here from Public Storage - WAY better!!!
Jordan and Kristina are awesome. Great help
Kristina And jordan were a great help I would recommend extra space to everyone !!!
Move in process was easy, staff was friendly and helpful
Sean really helped me out when i needed a unit to put my belongings. I recommend extra storage to everybody. And not only does extra storage have flexible hours which allows you access to your unit. They are also the only storage company in the world that sale locks you can not cut.
Sean is very nice and he's in the front office he do a great job
Kristina was a great help. Location was ideal and facilities are clean.
I’ve dealt with several storage facilities in the area and continue to have great experiences with Extra Space Storage. Sean has helped me resolve several issues and has been incredibly helpful and fun to talk to. As long as I need the extra space, this is where I will go!
Didn't know what to expect before coming here but wow! Definitely recommend this facility, always clean and the staff are extremely friendly. The assistant manager Sean sat down with us and helped us choose the best storage space for our needs and was a consummate professional. You could tell he knew what he was doing and that made the choice to store our belongings here a no brainier. 10/10 would recommend to all my friends and family!
Best customer service at this location, employee Sean was amazing ,such a nice young man...
Sean was really helpful and professional, this site has the best access hours too!
I really needed a place for some extra stuff I had around the house and this place was a no-brainer for me. Sean is the guy who helped me out and he was really personable, friendly, and you can tell he really knows the ins and outs of the business. So that immediately made me feel like I was at the right place. And this place is seriously immaculate. Clean, affordable, friendly staff. It was an obvious choice for me.
Awesome facility, amazing staff. I love Khristina, she is the best worker here. Give her a raise.
Great service thanks sean
Kristina and sean are awesome Great prices and nice service
Easy process! Thank you Sean!
Greatservice. Go see Kristina or Sean
Krisitina was extreemly helful
Jordan and Kristina were awesome very good customer service.
Kristina and Sean were very helpful. Great service and nice and clean units. Would highly recommend
It was a very good service people the first time I rented a storage the person Sean Mooney very good service
Sean was great, moving has been so stressful so I had a lot of questions, but he was incredibly patient and professional and eased all of my concerns. Thank you for making this part of moving a breeze!
Great place to store my stuff and things. I needed a storage place because I have too many things and this place has the best employees to help me organize my stuff and things. Sean helped me pick the perfect spot to fill my extra things and stuff.
I love the service here and the people here. Sean is the one who is in a most of the time, and he is extremely helpful, knowledgeable, and goes out of his way to help. I would recommend this storage space to anyone!
After having a poor experience with other companies I went to Extra Space Storage and Sean was beyond helpful. His whit and charisma made shopping for a storage space a breeze. I never felt like I was being “sold” a space. He gave me the info I asked for and was amazing. I am happy to leave my belongings with this company.
They gave me a great deal!! Sean was a great help... Thank you so much!!
Great customer service. Kristina and Sean were a great help. Also had great deal
Kristina and Sean were a great help.
Great place to store. Nice staff and great customer service.
I was in a really difficult place. I called the storage and spoke to the main office. The man was very kind and understanding. Then I found the business on Madison Avenue and spoke to Kristina. She is amazingly kind understanding organized and prompt. I highly recommend this business.
Extra great storage Jordan and kristina are great!!
Just signed up today. Reasonable rate, friendly service. Clean facilities. Sean was super nice and helpful. I recommend this facility to the anyone.
perfect unit, Sean was great!
Kristina and Sean were a great help.
Excellent Cristina is great
The team here is amazing, Sean helped me get a unit and also was able to get my friend a $50 credit for referring me. All the units are spacious and clean for the price you pay.
Kristen was friendly and helpful.
Kristina was extremely helpful/professional today with renting the storage...she provided quick service and kept me smiling...thanks again!!!!
They made my day so much easier and better. Great customer service. Kristina was great. Thanks a million
Shopping for a location to store my RV I called many storage facilities. I selected Extra Storage on Madison Ave North Highlights because of the great service both Sean and Kristina provided. They were both very friendly and helpful to me and everyone else who come in while I was there. Five star rating for sure!
Sean mooney great guy help me with no problem made it real easy
Sean was great with awesome helping us through the process of obtaining a storage. He was professional and patient with me as I got my stuff together. Great costumer service.
Great Gurl
Very friendly!
Great and fast service, very affordable. Reserved online at 1 am and had a unit the very next morning. Would definitely recommend!
Sean helped me out tremendously awesome customer service!
They where very helpful and understanding to what I needed.
Loved the experience. Quick, fast and more than efficient service with an all star named Laura😀.
Great location and nice people
Kristina and Sean were great.
These people are awesome. Shawn is the best!
I was really impressed the unit was clean and Sean Mooney was great friendly and very helpful thank you I really found a nice place to keep my belongings.
Kristina and sean were very helpful.
Kristina has been so professional and fabulous! She made getting a storage shed easy and efficient! I really appreciate the staff at ExtraSpace Storage.
Kristina was amazing at helping with my situation... Needed a great deal fast. Thanks!
Kristina was wonderful!
Sean and Kristina were awesome they helped me out ask for them when you rent !!
Clean facity. Great staff
Nice person and place
Cool people good place to rent a space
Great staff
Very nice workers.
She was very nice and the property was safe
Fabulous worker Kristina.
Miss Kristina was AWESOME!
Great service! Amazing staff!
John was a great help, very much appreciated. Made my experience smooth and easy, with no hassle, thank you sir.
These guys are awesome! Love the new owners and very happy with the price!
I really like the available hours. Sean was very helpful in getting signed up
Tasha and Shawn were a great help. They were able to get me the parking spot that would work best for my trailer. Totally satisfied. Thank you guys.
Clean facility. Nice staff
Kristina is a gem!! She is turning the place around and making it better than ever!!
Great place, convenient from I 80, Friendly, Helpful staff. Been an Extra Space customer for a long time now. I moved to a new area and needed a place to park one of my vehicles right away. I pulled into this Extra Space and was relieved to find Sean who assured me that he had a place for my car. Sean took time to show me available options and gave me all the information that I needed. He helped me pick a nice spot in direct view of one of there cameras. I had told him of my recent issues at my new residence and my not and my not having cameras and concern for my car.
Parking was a breeze, sean was extremely helpful an professional. Thanks guys.
Fast service even when busy, excellent gate hours. Sean was very helpful.
Great customer service employees are polite and helpful.
Such great customer service Jenny and Christine are super awesome they stayed late because I got lost and couldn’t find it great personality great service clean nice secure property I would recommend this place to anybody in a hot sec it thank you ladies for such a great experience💯👍💯👍💥💥💥
Great place to rent!! Awesome staff.
Stumbled on to Extra Space Storage today...there must have been a rainbow shining on this little pot of gold! Very friendly staff...very knowledgeable...very good listeners... great prices! Their politeness...thank you's...yes sir...no sir... acknowledging every customer that walked through the door with a smile and a hearty 'We will be right with you"... I have found a little slice of the America I grew up loving right here in North Highlands! Thank you...God bless you all....signed Bob (aka Raul)...p.s. Thanks for the donuts!
This is the BEST storage place ever and I have used many storage places in my lifetime..it is always clean, and the employees are kind, caring, knowledgable, and go above and beyond thier duties.
So far so good
Pretty reasonable place to put your storage items..
Great friendly staff. I would recommend to friends and family! 😆👍
Great customer service and very friendly staff. Has specials
Been here for about 2 years now,nice people...
Great service and great people that work there. Never had any bad service
These people rock, no doubt
Friendly management, nice facility, competitive pricing.
Clean, lighted area. Great staff, good prices.
Friendly. Cheap.
Nice and friendly
I love this storage! The people are amazing!
I love this storage facility. Very, very understanding. All you have to do is call. ❤❤
I am a client of the Lock and Load Storage on Madison Avenue and I am amazed at how professional and wonderful Peggy that works there is. Every time I go there she greets me with the most friendly, happy and courteous ways. Sometimes I just go there to say hi because she can turn my day around if I am having one of those days...Thank you Peggy for all your kindness and help. I truly cherish you...I will be referring anyone that needs a storage unit to you. You have made the dreaded storage unit ordeal into something special. Thanks :)