iStorage Facility at 302 Ramona Ave in Monterey

iStorage facility

302 Ramona Ave, Monterey, CA 93940

(831) 346-1824
106 Reviews
Office Hours
Monday - Friday
10:00 AM - 6:00 PM
Saturday - Sunday
Closed
Access Hours
Monday - Friday
10:00 AM - 6:00 PM
Saturday - Sunday
Closed

Available Units

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Nearby Facilities

11.07 Miles Away
iStorage | Del Fino Pl
5.0
15 Del Fino Pl, Carmel Valley, CA 93924
(831) 346-1817
Small
5 x 5
119 /mo
Medium
10 x 10
254 /mo
Large
10 x 20
Vehicle
10 x 20
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Reviews

Jazmin Ponce
From Google
5.0

Juan was the best. Found exactly what I needed. He was very thorough and helpful. Definitely recommend.

Christopher Galera
From Google
5.0

Juan was amazing!!! Made my move incredibly easy, and gave me the peace of mind that I was getting the correct size (which worked out perfectly) I’m so thankful I decided to go to iStorage and ran into Juan. How is he not running this company!?

Julia Burnett
From Google
5.0

The easiest place to rent. Juan was very knowledgeable!!! Give this guy a raise.

Mercedes Rodriguez
From Google
3.0

Juan is wonderful, the hours are INSANE. How do people get into their storage units with your hours? People literally work during your weekday hours and have weekends. I have used storage units frequently and I've never seen hours like this in my life. Again, the unit is great one is professional these hours are nuts perhaps an increase in the staff would be helpful.

S Man
From Google
4.0

Juan was not only professional, but helped me right away with an issue I had with my lock. Only reason why this review doesn't have five stars is because of the way the handle is designed on the unit's sliding door. It was a pain to try to manipulate the shackles of a couple previous locks. Then my third time was the charm and it worked. Other than that, this storage facility is good.

Elizabeth Romero
From Google
5.0

Extremely haply renting here.the attention to detail the manager Juan has is magnificent. I have recommended this place to many of military friends. I could not ask for a more helpful person. Thank you juan!

Liam Lewis
From Google
5.0

Juan is the man! I was moving into my unit and had some concerns about the size I chose. Juan took the time to help me find a unit with the right size to fit my needs, and got everything set for me. Not only did he go out of his way to do this, but he did so with the utmost kindness and helpfulness, even helping me measure the space. You can tell he is a good guy who cares about his customers. Management, get this guy a raise. Thank you Juan.

Anon ymous
From Google
5.0

Great customer service! I hate moving but Juan was very knowledgeable and helped me find the perfect unit to make this move easier.

Miles Martin
From Google
5.0

Juan was very nice, accommodating and a very easy person to work with. He handled my administrative needs in an efficient and very professional manner. If I ever encounter someone who is looking for a storage facility, I will recommend that they call iStorage Monterey. Thanks again for everything Juan !!

J Carter
From Google
5.0

The new manager, Juan is doing a great job! I’m paying for a friend who needs storage. Juan makes this a safe and clean place to help me out!

Eduardo Gonzalez
From Google
5.0

Juan has made my moving experience easy and has excellent customer service. He leaves the property looking great and is able to answer every one of my questions

David Garcia
From Google
5.0

Had a great experience here,staff was amazing and super helpful. BIANCA WAS AMAZING AND THEE BEST!!!

Sue Ward-DeMaria
From Google
5.0

The staff there is so friendly. Always greeting you with a smile. They helped me get a storage problem corrected and back on track.

Orien Stöber
From Google
5.0

It's a great safe place, and the property manager, Mayra, is an amazing worker.

Alejandro Martinez
From Google
5.0

Bianca was great and very helpful in all the process for rent a Penske Truck. Congrats for her !!

Terry Bumper
From Google
5.0

Bianca was great with helping renting a van today, her intention to detail was great. She walked me through each step of the rental process, only renting from her now on.

Peter “Sebastian” Dowling
From Google
5.0

I used iStorage for my Penske truck pickup. Mayra was amazing. Very professional, courteous, and accommodating. There were a couple issues that she was able to help with and get resolved in a timely manner. Would absolutely recommend.

Glenn thompson
From Google
5.0

Mayra I so nice always working hard .

Garrett Bowlus
From Google
5.0

Service and staff are fantastic at this location. Mayra the manager was super helpful, friendly and we will definitely rent here again.

Isaac Islas
From Google
5.0

Thank you for the amazing staff Bianca and Mayra <3 Had an amazing transition into & out of my unit :)

Luis Ortega
From Google
5.0

Mayra provided more than excellent service!

Alexis Copeland
From Google
5.0

Simple, enrollment, procedure, clean, tidy, and convenient location. People working there very nice, set me up to load everything into my storage room. Recommend.

Ronzanae Belton
From Google
5.0

The customer service is absolutely amazing! These ladies made a stressful move and transition way more bearable! Highly recommend !

Dylan Scott
From Google
5.0

Great place and price, the ladies working the front desk were extremely helpful!!

Brittany Santos
From Google
5.0

Mayra went above and beyond for us. Super helpful and kind!

Kalea Keller
From Google
5.0

The lady who helped me out was an absolute sweetheart and helped me throughout the whole process. :)

shana spencer
From Google
5.0

Needed a storage fast and just for a few months and got one in less than 10 minutes!!so quick and easy on line and the best price in the county. Thank you for making my chaotic life a little easier. What a breeze...10 stars if I could

Daniel Jeski
From Google
5.0

This last minute moving process has been an extremely stressful process for me. Bianca and Mayra have been assisting me since my first phone call, and both of them been nothing short of amazing. I've been pestering Bianca every day, bombarding her with questions, and she has been super sweet and patient with me every time! Bianca is very knowledgeable and took action right away and found me a unit to fit my storage needs. Mayra, has a positive attitude, professional, courteous and awesome customer service. She provided all the info and hardware I required, as well as offered supplies to make the job easier. Im super pleased with this business. I know all my belongings are safe under Bianca and Mayra’s watch, they both are on top of things. I can’t say enough good things about them. iStorage is the cleanest, most reliable, and most professional storage spot in Monterey.

Kyrsha Wildasin
From Google
5.0

The girls were absolutely great! Took care of me and my rental with efficiency and smiles! Would give them 10 stars if I could!

Aleks Raskin
From Google
5.0

Grate service Very attentive management on site I strongly recommend iStorage for using to store things!

Tom Adam
From Google
5.0

This is the best storage place in California... And it's all thanks to Bianca... She is the best! Thank you for your service!!!

Ries Rorsa
From Google
5.0

I worked with Bianca numerous times and she is a fantastic Property Manager, very professional, polite and very helpful.

Chris Warren
From Google
5.0

Very good very nice very quick very happy

Albert Ignacio
From Google
5.0

Best customer service ever! Rented a 26 foot truck and it was ready to go at 10 am. The ladies at the front desk were phenomenal. The facility was clean, organized and they explained everything. The check out process was quick and easy. In our world we get so used to mediocre service that it totally surprised me on the level of professionalism and friendliness that was given. Mahalo and thank you!

Valeska Gallagher
From Google
5.0

Bianca is great to work with, she explains everything clearly, is professional, helpful and so cheerful too. The facility is clean and well lit in the hallways with nice carts for hauling to and from the unit.

Elizabeth Romero
From Google
5.0

Mayra she is the best person I've come across . Very attentive. Patience is a virtue and she defines that thank you all

Elissa H
From Google
5.0

I have been to this location to rent Penske vehicles a few times and have always dealt with Mayra. She is always prompt, friendly and professional which is not easy to find these days. You can tell she enjoys her job!

Jon Martin
From Our Website
5.0

Clean ,safe, fast check in. 2 ladies in the office were friendly , courteous and professional.

Denise Mann
From Google
5.0

The staff is the best & they are extremely helpful. Easy, safe, and the price is right. They also rent Penske trucks at this facility which makes moving in or out much more convenient.

kevin patterson
From Google
5.0

Great staff, lots of help!

Harrison Cooper
From Google
5.0

Bianca had great customer service skills. She got us a great deal. The whole process was taken care very quickly. I also loved all the plants in front office. I would highly recommend others use their service!

Trevell D
From Google
5.0

Mayra and Bianca were super helpful. My reservation was lost and they took the time to make sure I was given the price quoted I received online.

Hope Erin
From Google
5.0

I love this place due to the people who work here. They try n help unlike other people.

Elmy Y
From Google
5.0

Mayra made my experience very pleasant! She was professional and sweet, from getting documents ready to leaving in the vehicle - all took me about 15 min! Thank you, such a better service than I had with U-haul. I will choose Penske from now on.

Nicole Roy
From Google
5.0

Bianca L. was so helpful & wonderful! After a super long drive from San Diego up to Monterey in a big Uhaul truck pulling a trailer with my jeep on it, Bianca was there that afternoon I arrived. She understood that I needed to secure a small storage unit that day in order to store some belongings. She was able to secure a unit for me immediately & was so sweet & professional! I really appreciated here help that afternoon, She made all the difference in the world that day! Thanks again BIanaca L.!!

Nicole Roy
From Our Website
5.0

Bianca was absolutely wonderful!! She helped me secure a storage unit the same afternoon I arrived in town. It was so helpful! She was a pleasure to work with! I highly recommend I storage Monterey. Thank you!

Geoff
From Google
5.0

Mayra was extremely helpful with my Penske truck and trailer turn in. She even stayed beyond the closing time of 6pm to help me out. A+ service. Give her a raise.

Amanda R
From Google
5.0

Myra, was so helpful setting us up with a new storage space. The security gate is great and the facility is clean.👍👍👍 Thanks Myra!

C Byers
From Google
5.0

Mayra was SO HELPFUL. She called to make sure we knew when her lunch hour was, when the office would close, walked us through the Penske truck rental process, and just made moving a little less stressful. We rented a 20 foot truck two weekends in a row. Each time, Mayra was communicative, proactive, and just really nice. It was a pleasure and made the rental truck experience the least awful part of our move!

Richard Tobin
From Google
5.0

Had a great experience renting a storage space: Bianca and the staff were very friendly, knowledgeable and professional.

D. Cathleen Cook
From Google
5.0

We just rented a storage unit this weekend. Mayra was friendly, knowledgeable, and helpful in this transaction. We appreciate her professionalism and assistance! We would recommend this facility.

Rachael Harvey
From Google
5.0

Everything went very smooth. The office was very polite and efficient.

Trynna Hoop
From Google
5.0

I recently purchased a storage unit at this location and let’s just say this was the best location I have ever been to. The site managers Bianca and Mayra do a great job in keeping their customers happy and keeping the location very clean and neat. If I could rate this place a 10 stars I definitely would !

Tami Lyn
From Google
5.0

I want to tell everyone that my experience with my rental was effortless! Mayra was stellar as the companies representative! She was very knowledgeable and helpful. Answering all my questions and even suggested some great tips! I would rent again and tell my friends!

Don Rooks
From Google
5.0

Bianca was fabulous, very helpful and friendly in getting me into a rental truck.

Lorenzo Ramirez
From Google
5.0

I first contacted iStorage for information on dropping off my Penske Rental truck that was due at their facility. I called and spoke with Mayra who has been remarkable in helping me with the recent holidays and my PCS move. I had to come back from spending time with my family and to move the rest of my stuff into my storage unit. Mayra was and is the best when it comes to customer service hands down! Her respect towards others along with her dedication doesn't go unnoticed and should be commended. The whole process from dropping off the truck, to getting the storage unit, to communication was fantastic. I have never met someone so passionate. I don't think I will need the storage unit for too long but I am sure glad to be a continued iStorage customer from Texas to Cali.

Scarlett Kelhoffer
From Google
5.0

Excellent customer service . Mayra and staff went above and beyond to be helpful !!

Tim Thomas
From Google
5.0

Excellent service and very friendly staff. iStorage Monterey is convenient and easy to access. Higley recommended.

Thomas Russo
From Our Website
5.0

Excellent service from the two young ladies at the monterey ,ca. I storage

Jason Bridler
From Google
5.0

Very helpful and friendly staff. Made the stress of moving a lot less stressful.

Emery Cleveland
From Google
5.0

3x4x3 lockers sweet for my Art supples and tech. 831 is the 760 to the 1, 9 and 38

Jon Amberson
From Google
5.0

This storage facility is simply the best. Professional, clean, convenient and safe. Bianca Leon, the manager was absolutely the best. She deserves a raise. She was helpful, articulate, knowledgeable, professional and made the rental experience very easy and pleasant. You should do all you can do to keep this employee with your organization and listen to her ideas, she makes you look good and embodies the best in business today.

Wende
From Our Website
5.0

Good security and staff very helpful. The unit that I rented was clean and dry and secure.

Spencer Freidenrich
From Google
5.0

Great experience. We had an issue with our Penske truck and Mayra went above and beyond to help us. Thank you and we’ll be back!

Sandi Erickson
From Our Website
5.0

Easy online rental. Haven’t moved in yet but hoping rest of our journey goes smoothly. Thank you.

Jonathan Reed
From Google
5.0

Good prices and nice folks working here.

Dixie Herrera
From Google
5.0

We had such a great experience! None of our belongings were damaged and the customer service was impeccable! Mayra was there while we were there and helped us through the whole process in and out! She made our experience great and we will definitely be coming back when it’s time to move! Thank you thank you!

Paul Young
From Google
5.0

The staff at I store the two young ladies that work here are the most amazing people I've ever met their kindness and their willingness to go above and beyond what is their job title to help you is without measure this place probably wouldn't run very well without them the storage itself is kept very clean is very nice it is sometimes tight on the weekends for parking but usually isn't that big of a deal you're going to find there are storage units available but I highly recommend calling head to get pricing it is one of the more reasonable places in the Monterey Bay Area to rent a storage unit and what a pleasure it is to work with the people that work at the front desk so very kind I highly recommend if you have the need to store some of your stuff sub to look into I store as it is what used to be Miller's and now as I store off of Ramona have a wonderful day

john kehr
From Google
5.0

Marya and Bianca were more than helpful and went far beyond my expectations.

John Pung
From Google
5.0

Reasonably priced. Fast, friendly & efficient. Highly recommended.

L Team
From Google
5.0

Easy access and a great staff.

Vic Singer
From Google
5.0

Great efficiency and courtesy. Made me feel confident all is good. Thank you.

alan
From Google
5.0

Had a wonderful experience renting from here. The staff is wonderfully attentive and helpful to make sure your experience is pleasant. They keep the facilities clean and well maintained. I only needed to rent for a short time, but if i need to again in the future i'm 100% renting again from this facility.

C M (Mac Listo)
From Google
5.0

Bianca helped me find the proper size storage for all my storage needs. She gave me a tour of the complex, was very professional and made me feel confident that iStorage was the right storage facility for me! In comparison to the other storage facilities I have visited in Monterey, I felt confident in this one as they are continually upgrading the facilities lighting and expanding its safety.

Mark Tana
From Google
5.0

Rented a Penske van at this location. Bianca was extremely helpful and with a round trip rental checked in and out effortlessly.

Michael Wood
From Google
5.0

Mayra was a great help and everything was as I expected.

Margarita Reyna sanchez
From Google
5.0

Mayra and Bianca go above & beyond for thier customers.Top quality customer service, very helpful & polite. Got me in and out quick with the rental. Also it’s very clean.

Kevin Navarro
From Google
5.0

Mayra is always so cherie to help with what’s needed, as a mom of 4 I’m always in a hurry! She made sure I got in and out. Thank you so much for your great service.

Octavio Gonzalez Jr
From Google
5.0

Ms Mayra and Bianca are the BEST!

J P
From Google
5.0

Maya was stellar in getting me in and out quickly with Penske rental. Very thoughtful and great service!

Elena Littlejohn
From Google
5.0

Ñice and çleañ ñót màñy peóple óñ the pàrkiñg ÀÇ ínsidé, Lóve ít,

Michael Ridley
From Google
5.0

Nice friendly service

Michael Adam
From Google
5.0

The workers especially Bianca at I-Storage are very nice and are hard workers..Thank U very very much...

Gaming With Bianca Leon
From Google
5.0

Bianca goes above & beyond for her customers.Top quality customer service, very helpful & polite. Got me in and out quick with the rental. Thank you!!

Jlove Jlove
From Google
5.0

Clean, well managed, cool temperatures!!

Jesse Russell
From Google
5.0

Fair prices and I got in right away. I had a lady named Bianca check me in who was cute as button, very friendly and helpful.

Renée (Monterenée)
From Google
3.0

Staff was a little rude. They also rent moving vehicles

N J
From Google
5.0

Absolutely awesome customer service. Nikki assisted me with my rental truck return and was above and beyond. She was able to get me a partial refund on the fuel due to it not being filled when picked up from a different location, she answered all the questions about the vehicle I had during my trip to include why it wasn't filling all the way when I filled it, what Diesel exhaust fuel is and the customer service was outstanding. This certified retailed was far better than at the actual Penske store I picked up from.

MC Skrabacz-Holiman
From Google
5.0

Nicki, Nicki, Nicki!! You really helped us with our big move! Great customer service, kind, mature, understanding & efficient!! All the qualities we need to accomplish this task. We love reliability, folks you can count on. Here's hoping you get the recognition you deserve! Bless you for all the good that you are, much heartfelt THANKS!! MCH, former Host for Clint Eastwood PBH, former Head Pro/GM for Pebble Beach

Ryan Sohm
From Google
5.0

Nicki was incredibly helpful and a pleasure to work with. Would recommend this place to anyone.

James Thompson
From Google
4.0

any time I need storage this is where I go inexpensive and safe

Katherine Schnurr
From Google
5.0

Office staff was fantastic, quickly met our needs on a moment's notice, after my father's untim

Cupcake Swain
From Google
5.0

Perfect sizes big or small great prices.

Christine Wojack
From Google
5.0

Nicki is a real life Christmas Angel and her sincere care and understanding she knew of others! Sorry but I have to continue and explain this later due to health issues THANK YOU❤Christmas Angels or Good People or Honorable Neighbors it's all the same willingness to foster community 👍👍

Carol Litz
From Google
5.0

Clean and safe for personal storage. Staff is super friendly and informative to assist with choosing the right storage size for customer needs.

Octavio Gonzalez Jr
From Google
5.0

Just as the competitor mentioned and referred me to Millers, very friendly service and affordable.

James Michel
From Google
5.0

This is one of the most friendly cooperative and helpful storage units I have ever had the pleasure of dealing with. In addition they are centrally located in downtown Monterey with very competitive pricing before units of all different sizes. Their modern safe facilities are further enhanced by the fact they also rent a full line at Penske trucks.

Paul Young
From Google
5.0

Friendly and helpful staff the would get 10 stars if I could, and good rates. Location great never had a problem at all.

Judith Moore
From Google
5.0

Great Staff. Excellent Customer Service ❤

Tia Anderson
From Google
5.0

I have used this facility for a couple of years and I'm highly satisfied. They are clean, convenient, and the staff is friendly! In fact, I am about to go increase the size of my storage unit. I might be a slight pack rat!

Nancy Backeberg
From Google
5.0

I was referred to Miller's storage by a friend that said the manager Nicki was helpful and accomadating. I called talked with her and made an appt. To see storage. The facility was clean . I rented a storage late in the day I couldn't quite finish by closing and Nicki stayed a half hour late. She was a Gem. Will refer others to her.

Dave Williams
From Google
5.0

Fantastic. Clean and friendly. Highly recommend.

Ian Henderson
From Google
5.0

Been using Miller's Storage for at least the last 10 years now. Honestly we only visit occasionally to get stuff out of our unit, but prices and service have all been good. I like that there is an elevator and dollies available for use, and that the units are clean and well lit.

ROBIN sullivan
From Google
5.0

Easy access, secure and the staff is great.

Trent Somerville
From Google
5.0

The manager is kind and always willing to help.

Jason Smith
From Google
5.0

Bob at the Carmel Valley location is excellent! Miller self storage is safe, secure and friendly.

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