iStorage Facility at 17811 N 25th Ave in Phoenix

iStorage facility

17811 N 25th Ave, Phoenix, AZ 85023

(602) 900-9288
102 Reviews
Office Hours
Monday - Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
Closed
Access Hours
Monday - Sunday
5:00 AM - 8:00 PM

Available Units

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Reviews

Kitsch Mygrits
From Google
5.0

Faith is awesome. She helped me save money and gave me excellent customer service. Now I am sending a close friend to start renting a space at istorage too!

Priscila Alatorre
From Google
5.0

The woman in the office (Faith) was so helpful and nice! The storage unit was clean, and the price was reasonable.

marc erselius
From Google
4.0

I'm upgrading my review to four stars they have done a lot of small but much needed improvements to the property. Elaine, the new manager for this location (N Phoenix), seems to be motivated to create a better storage leasing experience. For new and current tenants.👍 I have been a tenant at istorage for over 10 years, originally was Storage Solutions. One year ago the corporate office raised my monthly rent as any other storage facility would, but I had issues with the fact that I went online at the same time and they were offering new customers a 20 to 40% discount on the same size unit. The place has been going downhill in tenants and the property itself. recently, management has been replaced and is working hard to bring the place back to what it used to be. There have always been friendly people there willing to help and listen to the customer. After recently meeting the new manager, I have a positive outlook on how this place will improve back to its original condition as time goes by. I'm sure I will upgrade my ⭐️⭐️⭐️ to ⭐️⭐️⭐️⭐️⭐️. They surely have the best rates in the area 👐⬇️

Michael Saint James
From Google
5.0

New manager takes great pride in providing a clean, safe, and friendly place. I'm storing my car and stuff here while I'm out of the country. I know my valuables will be safe.

Kara Lonati
From Google
5.0

We have rented here for 1 1/2 years and this place has been turned around by Elayne. She has made some great changes. We were actually going to move and now we will be staying- SO CLEAN AND NO RIFF RAFF any longer!!!!

Aimhogg aymre
From Google
5.0

Great service with Elayne

Tacquane Meckilz
From Google
5.0

Elayne was awesome very quick and friendly and very knowledgeable I definitely recommend her location thank you for your help

steve sutey
From Google
5.0

Great pricing. Good facility. Great people

Teena Wellman
From Google
3.0

My recent experience with this location was trying to contact someone in the office to give notice of vacating storage unit. I could not get anyone to answer the phone and voice mail was not set up. After two days of calling numerous times, I went in person. I arrived and found three others waiting for someone to open office to no avail. I eventually got someone to answer the phone by selecting the wrong option button. She was able to submit my notice to vacate. The following week I received two invoices for payment of vacated unit. Once again I called and got someone by selecting wrong option button. This person eventually connected me with Elaine, the new manager. She was excellent at customer service and promised to call me back once she had access to void the invoices I received after vacating unit. She called as promised and invoices were canceled. I would give Elaine 5 stars and believe she will do a great job managing this location.

Jesse Dalton
From Google
5.0

Sherry was awesome!

lana swanson
From Google
5.0

Clark was very Professional and informative. He helped us pick out the right storage unit. Very friendly and polite. A +

Muhammad k Mahfouz
From Google
5.0

Came to help a friend but unfortantley her unit was broken into. Krisiti walked us through the steps of filing a claim since the unit was insured. Kristi has amazing customer service, anwsered all of our questions, and had empathy for us. She really made a bad situation better.

Tammy Green
From Google
5.0

Quick easy no hassle friendly easy access and affordable

Susan Shea
From Our Website
5.0

Very helpfully front person

Melissa Safran
From Google
5.0

Amazing customer service. Both ladies showed compassion and proved they truly care about their tenants and about the cleanliness of the place. They were very helpful and treated my mother and I with respect. I truly appreciate being able to rent on short notice same day. They made us feel welcomed and unashamed of our situation. 10/10 would recommend!!

Lynnea Ruiz
From Google
4.0

Clean facilities

Vernon Allen
From Our Website
4.0

So far its been a good experience with doing the application all on line and my monthly rental rate is lower than the others i checked ( just hope it doesnt go up after first couple months like others i've had ) cause thats the main reason i choose istorage cause moneys tight as everyone knows. The lady in front office is very nice and reasonably caring about your needs as far as storing you belongings. So far im very happy with istorage and my reason for giving 4 stars is that i havent moved anything in my unit yet so dont know whats going to happen. Thank you.

Mack Toia
From Google
5.0

Friendly, answer all my questions, Ms Christina and Ms Barbara show us around was not sure what size unit i needed letting them know what i had and what would be the best one and why

Jess R
From Google
3.0

Prices are way too high. $225.00 a month! Can't wait to be able to get my belongings on my own property!

adam kershaw
From Google
4.0

Friendly staff, clean for most storage companies ive ever been to.

Sky Baby
From Google
5.0

Best storage ever

TRACIE ADAMES
From Google
5.0

High 5 4 those 2 ladies in the office.

Rob Murray
From Google
5.0

Barb is the best its my second time renting here if it wasn't for her I would've never even considered anywhere else she is down to earth and very understanding if you have something arise that needs attention she us always ready to help you with whatever you may need thanks barb your the best and they are lucky to have such a good employee

Rich enger
From Google
5.0

I was greeted very nicely by Frances, who was in training as a new employee. She took some basic informant from me, made me feel comfortable, and did as much as she could until her trainer returned. After that, the ladies helped me find the best “fit” for my needs. They walked me out to a unit to look at it first. The unit and the property were very clean. The pricing and convenience were also excellent for me. Overall, a great experience.

Gary Cohen
From Google
5.0

They where so helpful as I rented online but I wanted a unit so I can pull up to and they made it happen

Greg Collins
From Google
5.0

MAN that places could use some hope...

Pita Frye
From Google
5.0

I was moving from my apartment to our new home but, our place wasn't ready yet. I came into the office and Barbara was amazing. She let me view the unit to see if it was big enough to fit our needs. Perfect experience. I really like going off of reviews to see where I like to take my business and thats why I'm leaving one for this storage location.This storage facility is awesome with exceptional customer service. Everytime I went into the office Barbara was nice and made our move less stressful. Highly recommend.

larry martinez
From Google
4.0

Reasonable rent for their units. 24 hr access available for landscaping companies who park trailers overnight.

renea brown
From Google
5.0

Thank you for all the help

CT Farmer
From Google
5.0

iStorags was awesome!!! Everytime I go in with my family me have been blessed to get Megan as our associate who always helps us out and makes sure everything is taken care of correctly. She is very professional and always ties up all the loose ends so we know whats going on and feel comfortable when we leave. Thank you iStorage and thank you very much Megan. You truly are the best!!! With lots of love the Farmer Family.

Deb Young
From Google
5.0

Thank you so very much!

Dave Schwarz
From Google
5.0

Very good goog people

Dan Cunningham
From Google
5.0

Barbara (manager) was super patient in helping me find the right size storage unit for a great price. While processing my rental I had the occasion to see her interact with other tenants. She was always helpful and attentive to all. Thank you Barbara for being such a great person!

ELZA48
From Google
5.0

I have been renting a storage unit since 2017 at the iSTORAGE PHOENIX location, 17811 North 25th Ave, Phoenix, AZ 85023. Barbara, the property manager, has just been wonderful. She has assisted me with so many issues and is always tidying up the storage areas and maintaining the property. I've utilized storage units at different locations over the years and I can truly say this has been the best because of her truly customer focused attitude. Gail Allen

Kim Duprest
From Google
5.0

Staff was very thoughtful and acomdating to our needs and physical challenges. Clean facility and well maintained.

Richard De Leon
From Google
5.0

Amazing service.! Thanks a lot Barbra for such an awesome service!

Pistol Phanie
From Google
5.0

Great facility, fabulous service. Barbara was more than helpful, I highly recommend this place.

kayla henchel
From Google
5.0

The location on i17 and union hills is amazing. I can not remember her name, but the lady that runs the office is so friendly and has helped me with all of my issues!!

Kwamane Hull
From Google
5.0

Fantastic place to rent helpful and friendly would definitely remember .

Tara Eggen (Sk8rChick)
From Google
5.0

The property manager, Barbara was the most helpful, friendly and just one of the nicest people who I've talked with in getting a storage unit rented for myself. She was so patient with me and my schedule also because I almost never came in on the day or times that I told her I would be in but she kept in contact with me and just treated me with the best attitude and smile everytime until I was all set and taken care of. So thank you so much Barbara for helping me out during a stressful time that I'm having also. I appreciate all of your kindness and happy attitude towards life, it really brightened my spirit and made my day so much better after dealing with you each time that I saw and or talked to you! Your awesome thanks again for all of your help!😁

Vickie S
From Google
5.0

Barb was awesome, so sweet and helped out my son and ex-husband as well. She was willing to satisfy my picky ways. I had to switch units a couple of weeks in, she found me the unit I was looking for real close to where my other unit is and made it very easy to move my things into the smaller storage. Barb is an excellent office manager.

Steven Jernigan
From Google
5.0

Great customer service , ease of access to .y unit. An overall pleasurable experience.

Laurie Ann Dunn
From Google
5.0

Barbara was very friendly and knowledgeable. She is very welcoming and goes the extra mile. I appreciate all of her help with my intake. She remembers your name and is 100% customer-satisfaction motivated. The location was easy to find and easily accessible for our family. Thank you.

Pamela Newman
From Google
5.0

Barb was outstanding! She was kind, personable, and a pleasure to work with. I couldn't decide on the size of unit to rent and she went above and beyond to explain and show me all options. Thanks, Pamela

Pamela Newman
From Facebook

The experience at this facility was very professional, courteous, and friendly. I was a very nervous about renting from a storage unit as I have heard of many horror stories. But I feel confident and assured that my belongings will be kept safe and secure.

Ben Zepeda
From Our Website
4.0

I really like the place, but don't like people hanging around when there not doing anything.. art

Angelique Nelson
From Our Website
5.0

Barb was awesome! She was easy going and efficient.

Adreanna Knoer
From Google
5.0

Glenda was awesome help today! Friendly staff on phone and in person

Tiffany Danielson
From Google
5.0

Very polite and easy to apply for. First time having a storage unit. Glenda was very helpful and let me see the storage unit before paying for it. Thank you

Daisy Hernandez
From Google
5.0

Came in and saw Glenda she was so helpful and kind, I was very nervous was I have never rented a storage unit. She really put me at ease. The property and units are awesomely priced compared to the other facilities in the area.

Mimi Hadden
From Google
5.0

Great customer service! The unit I reserved was not available the day I came to check in. Glenda stepped up and was able to give me a one size bigger unit for the price of the unit that I reserved. Thank you! I definitely recommend this place! 😁

freezing idea
From Google
5.0

They need to work on there skills.

Angel Leigh
From Google
5.0

Glenda was amazing she helped me out very last min with 15 min til closing super sweet THANK YOU FOR ALL YOUR WONDERFUL CUSTOMER SERVICE !!

Karen Swift
From Google
5.0

Glenda was super nice and helpful here!

John Day
From Google
5.0

Glenda was excellent! Very courteous and professional. She made our move in process smooth and quick!

Lyndi Winther
From Google
5.0

Clean units, good rates and very friendly staff.

Casiya Grant (Casiya)
From Google
4.0

Glenda was very helpful and made everything easy!!!

sharon wren
From Google
5.0

Glenda was pleasant and knowledgeable. She was patient with me as I didn’t k ow what I wanted for sure. She got me in and out quickly.

Vanessa Valdez
From Google
5.0

Fast, friendly service with great move in promotions. I got my first month free. I highly recommend using i storage!!!

Charlotte Hamilton
From Google
5.0

I recently rented a storage from Istorage and it was a very good experience the ladies were very nice and courteous very down home made me laugh and I will rent from them again and recommend to anybody!!

hillary quintero
From Google
5.0

Very kind and courteous. Glenda was the one that helped me out. I felt comfortable and everything went smoothly! I really recommend it here!

frequent my frequency
From Google
5.0

Glenda was very helpful and very assuring. Great service!

Todd Robel
From Google
5.0

Been a customer for many years and have always felt as though the belongings I store in my unit are safe from theft and damage. Security measures taken by the company and staff to ensure the safekeeping of my belongings are more than adequate. The staff and management are friendly and professional, and the rates for unit rental are reasonable. I will continue to choose iStorage for my storage needs and recommend them to anyone in need of their services.

Greg Donley
From Google
5.0

Glenda showed me a couple of options, I selected one and then she made the account set-up painless. I couldn't ask for more.

Kassidy Hampton
From Google
5.0

This place truly is amazing. Got to store everything needed to keep more space in my house!

Yonni Simion
From Facebook

I stopped by iStorage and I really liked their prices and promo and also their staff service. Glenda was awesome!

jeff quammen
From Google
5.0

Glenda was great and very helpful

Yonni Simion
From Google
5.0

Awesome and prompt service from Glenda. Great pricing and promotion! Thank you Glenda!!! :)

Kellee Mcdowell
From Google
5.0

Great facility. The girls in the office were great Glenda got me in and out super quick , and was very nice.

Rose Crafton
From Google
5.0

Thank you iStorage, Glenda was very helpful with my storage needs and answered all my questions. She was polite and courteous. The storage unit I rented was clean and a great size to fit all of my items. Sincerely, Rose

Charles Reed iv
From Google
5.0

Very nice and easy going

Don Crugar
From Google
5.0

Good manager top shelf

Wes Legler
From Google
5.0

Friendly staff and best rates in the area

erica glaude
From Google
5.0

It was a pretty easy process. The customer service was excellent!

Michele Cohen
From Google
5.0

Glenda was very sweet. Very easy to deal with. It was a pleasure

Todd Cicotte
From Google
5.0

it was ok

jcmay12321
From Google
5.0

Throughly enjoyed by time storing here any issues were handled right away when there were some disgruntled tentants moving out the manager took care of it effectively... Glenda the office gal is soooo sweet!! I definitly will be storing here again!!

Tammy Broadbent
From Google
5.0

She was really nice and stayed late so we could rent our unit. She needs a golf cart so she can check each lock daily.

Mia Wallace
From Google
5.0

Glenda was so kind and explained everything i needed to know. Super nice lady and stellar customer service skills. Thank you Glenda!!

John Layne
From Google
5.0

It was the only thing during my move that went well, they got me into the right size unit, and that was that. Very easy to deal with!

Giselle Estabrook
From Google
5.0

They were extremely helpful and cordial.

marsl boulies
From Google
5.0

Awsome customer service will refer to friends..

Christopher Street
From Google
4.0

Needs to allow people to go in 24 hours other than that place is clean

Chantelle Weil
From Google
5.0

Great place!

Steven Spittle
From Google
5.0

They are great people. Love to help with all your needs.

Donna B
From Google
4.0

If you have to have a storage this is a great place to go. Great service, fair prices

Greg Bazinet
From Google
4.0

Great customer service! Jesse took his time with me & made sure that I understood everything on my contract ! The facility was clean & great pricing! the

mark (Mark P)
From Google
5.0

Just moved in. Staff member Jesse was real nice and helpful. Great deal on storage unit. Beat everyone else prices by almost 40 bucks!

Jesus Gamez
From Google
5.0

Like the staff here , very helpful and Jesse always remembered everyone by name. Made my storage time very easy here

Joshua Harris
From Google
5.0

Customer service was great. Place looks kept up.

Cherrick Ladmirault
From Google
5.0

iStorage is a great facility. Even the bathrooms were clean. Very professional, polite, and courteous. They deserve every star that was given to them.

Mike Pliscott
From Google
5.0

Very friendly and quick actually has 24hr access which is awesome definitely recommend renting from here

jennifer delashmutt
From Google
5.0

Great customer service and the facility is always clean. I have been with many storage place and this one is the best by far. I would recommend this storage facility to all my friends and family.

Ariel C
From Google
5.0

Liked that I got an instant call after making the reservation through the call center. Was highly disappointed with the call center rep. She falsely promised me unit that I did not request. I was naive to sign the paperwork before seeing the unit. So now I'm paying for a larger unit that I honestly don't want but I already paid so I'm stuck. Customer service on site was immaculate and I thank you for understanding my frustration and giving me another unit, even though I'm paying more for the. unit I already have. I guess I'll make the best of it.

Danuta Brandt
From Google
5.0

Thank you for making renting a storage an easy and efficient process.

Stephanie Dutey
From Google
5.0

Jesse was VERY helpful and I definitely recommend istorage deer valley to anyone who is looking for a good storage facility with amazing customer service!

Eric de Santiago
From Google
5.0

WOW! This place was super amazing. I felt the gentleman that helped us had my families best interest in mind. He helped us find the right storage unit for what we needed. I would refer anyone looking for storage and/or a UHAUL truck see what they have available. You wont regret it.

Hailey De Santiago
From Google
5.0

The staff was amazing and worked with us to fit our needs and getting us the best price possible. We were really in a bind and had we not come to this facility, we may have had to throw away a lot of our valuable belongings. I would recommend this facility to everyone. The security is legit and the people who work here are sincere and compassionate to those in need!

4CSons
From Google
5.0

Jesse helped us out a lot!! He was able to save us money not only on the monthly rate, but got us two months free! He was a very nice and helped make the process extremely convenient. Thanks again, Jesse!

Nicolette Teusink
From Google
5.0

Customer service is very friendly and fast!

Chelsey Wagner Reed
From Google
5.0

Friendly and fast staff. Easy to get set up!

Ralph Pond
From Google
5.0

Very helpful staff, good clean facility.

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