3472 Hillsborough Rd, Durham, NC 27705 3472 Hillsborough Rd
(919) 383-3252About this Facility
SecurCare Storage Facility at 3472 Hillsborough Road in Durham
About this Self Storage Facility on 3472 Hillsborough Road
Are you in search of a self-storage facility in Durham? Look no further than the SecurCare Self Storage facility located at 3472 Hillsborough Road for your storage requirements! Our facility is equipped with an extensive range of features to cater to all your storage needs. Conveniently situated near the neighborhoods of University Estates, Duke Homestead, and American Village, accessing your belongings will be hassle-free. Get in touch with us or reserve online now for top-notch self-storage service!
SecurCare Self Storage on 3472 Hillsborough Road is all about providing safe storage for your belongings. From 24/7 security cameras located all over our site to electronic gated access with keypad entrance, a fully fenced facility and well-lit common areas where you can pack, arrange and store your stuff, SecurCare Self Storage has thought of everything to help keep your belongings safe and secure.
Storage Unit Sizes
Small Self Storage Units
Small Self Storage Units range from 5x5 to 5x15. The compact 5x5 unit is similar to a small closet, perfectly fitting a few medium-sized moving boxes, a dresser, and a small bookshelf. On the larger end, the 5x15 unit offers a walk-in closet space, ideal for storing a sofa, mattresses, and several large moving boxes from a one-bedroom apartment.
Medium Self Storage Units
Medium Self Storage Units spanning 10x10 to 10x15, are designed for substantial storage needs. The 10x10 option, comparable to half of a standard one-car garage, holds contents from two bedrooms, including nightstands, bedframes, mattresses, dressers, and assorted moving boxes. For larger storage requirements, the 10x15 unit, akin to a small one-car garage, provides plenty of space for three bedrooms of furniture or an entire medium-sized apartment's belongings.
Large Self Storage Units
Large Self Storage Units can be offered in sizes of 10x20, 10x25, and 10x30, providing ample space for larger items. The 10x20 unit, comparable to a standard one-car garage, is ideal for storing the contents of a small house or multi-bedroom apartment, such as full living room and kitchen sets, along with two bedrooms' worth of furniture. The 10x25 unit, similar to an oversized one-car garage, can comfortably fit a car or furniture from a medium-sized home, encompassing bedroom sets, appliances, and whole living and dining room sets. The 10x30 unit, mirroring a one-and-a-half car garage, is spacious enough to store belongings from a 5-bedroom house, including large appliances, TVs, sofas, dining and bedroom sets, and a substantial number of large boxes.
SecurCare Self Storage FAQ
Do I need Insurance?
Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.
Is Month to Month Leasing Offered?
All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.
What documents do I need to reserve a storage unit?
A valid driver's license or Government-issued photo ID is required to rent a unit.
Is There Anything I Can't Store?
Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:
- Perishables
- Food Items, including canned/sealed goods – even water bottles
- Animals
- Stolen Property
- Hazardous or Flammable Materials
- Drugs
- Explosives/Firearms/Ammunition
- Unregistered Vehicles
- People/Yourself, i.e., seeking shelter from a storage unit
- Anything Illegal
How can I pay my rent each month for my storage unit?
We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, and cash; online, in-person, and phone payments.
What is the difference between access hours and office hours?
Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.
Reviews
Jackie Was Very Helpful She Got Me What I Needed
Property manager Jackie was very nice and showed me the units I wanted to see. I will use this company
Jackie was wonderful could not have asked for better service! If you’re in need of storage this is the place to go and Jackie is the one to speak too!
Place is nice and MS. Jackie really helped me.
Jackie the property manager was very nice during my visit.
My storage unit at SecurCare is very affordable and spacious! The Property Manager, Jackie was very nice and answered all of my questions!
Ms. Jackie has good consumer service skills.
I came and it was very nice got a good storage very satisfied!
Came to rent a storage unit for my parents and the facility was well built kept and clean. The management was very helpful and made my family feel safe with thier personal belongings. Thank you Ms.Jackie
Excellent service
Visited property and PM was quite knowledgable and made my experience very pleasant.
Ms. Jackie was very informative and helpful with everything I needed!
Ms Jackie was great and helped me with everything I needed go see her if you need storage
My friend speaks highly of this place. He told me they have exceptional customer service
Ms. Jackie is tha best representative here thus far! She's super helpful and really knows her stuff behind that desk. Within her respective guidelines of course, she will help you anyway she can. I especially appreciate her friendly reminders of my upcoming payments, as I have several units. I never have a problem getting answers to questions, or assistance with my account effortlessly. I've always recommended this site, but now I implore you to give it a shot. She stays in the area as well so your belongings are never open to the public. Thank you Miss Jackie, please stay a while.
Miss Jackie is the best she takes her time and she fun to talk to
Yes. This is where you can safely store your belongings.
Excellent! Must!
This is a pretty great atmosphere and location for a storage
Far and away the best part of this storage facility is Jennifer, the manager. She was just outstanding.
Jackie was very easy to work with always a pleasure working with her .
Ms jaickie is the best
Ms Jackie is great
Amazing customer service , Clean and safe environment, nice and beautiful place
GREAT SERVICE! THANKYOU! Jackie was very helpful, informative and very detailed it is always a great pleasure to stop by.
Lovely experience with Jackie. Very professional and thoughtful
Ms Jackie was very helpful very nice great experience
Property manager Jackie at the Hillsborough rd. location is polite, respectful, and eager to help. She possesses great customer service skills.
Jackie is very helpful and kind! Highly recommend getting storage here.
The customer service person is very awesome. Very helping respectful and understanding. She is very good at her job. Answer questions and knowledge of the storage center.
Love this facility, nice and clean
Came to get a unit Ms. Jackie was very nice and easy to talk to. This was my first time inquiring about a storage unit.
Jackie is always so helpful when renting or having questions. She is friendly and has a smile
Ms. Jackie was very knowledgeable and showed me everything you all had to offer!
Ms.Jackie was very helpful with all I need
Love the PM she was very helpful
Jackie was fantastic! Super helpful and very nice. Easy process
Great Property manager. Decent price. Check it out.
Jackie, the property manager is very nice and communicative! The area is very well kept as well.
Jackie is amazing!!
the lady that works in the office is amazing!!
Ms Jackie is Great manager and this place has power in the units for great prices
Jackie was so helpful in getting us set up with a spacious 10x10 unit. Very convenient location!
Ms. Jackie is a wonderful property manager. Very helpful with assisting me with finding the right size unit
Love my storage unit here. 😀
Jackie was fast and helpful when I rented and I left facility and came back to Securecare because I loved my service.
Best rental experience....great customer service...Ms Jackie is the best..
Jackie was very helpful and gave great customer service.
Great Service! Keep up the good work!
Always helpful every time I need help with something. Miss Jackie is the best.
Sooo friendly and helpful for all my needs!
Great customer service from Jackie!
Ms. Jackie was very informative and helped me with my storage.
#Jackie Has Lovely customer service always love to check up on you and have a nice friendly chat with and very helpful with any questions !
Jackie was great helping me with my storage
Jackie is a great property manager and her service is excellent.
Yess Ms Jackie was nice, sweet and handle business. Very good customer service.
Great service.. Jackie was super helpful. Thanks
Mrs Jackie. Was friendly and very curious. I would definitely recommend this company.
Jackie was very helpful and gave a lot of details with the booking
Very nice and helpful workers !!!
Great experience!
The woman was very nice and helpful. Prices are acording to the place. Good value
Had the best experience with the property manager. Came in during her off time to help late at night! Great experience!
Jackie’s support at Secure Care was excellent! We were provided with all the help necessary and everything went smoothly. Also, she was very friendly!
Jackie is the best!
"I recently had the pleasure of interacting with Mrs. Jacqueline Campbell at SecureCare Self Storage, and I must say, her customer service was exceptional. Not only was she incredibly knowledgeable about their storage options, but her willingness to go above and beyond to assist me was truly impressive. She was patient, understanding, and provided me with all the information I needed to make an informed decision. I highly recommend SecureCare self Storage, thanks to Mrs. Jacqueline's outstanding service!"
Ms. Jacqueline Campbell was the best. Her customer service skills was on point and she made me feel welcome. I recommend this place to everyone.
Very great service
Jackie was so nice and helpful. She helped me find the best unit ever. This is the most cost efficient place around Duke.
Very helpfu
She was so nice
Wonderful customer service Jackie was such a pleasure.
Dope spot
Everything is fantastic
Prompt and responsive customer service
Dealing with Jackie was a pleasure.
Great customer service
Great place to store your stuff! Easy access and very friendly, professional staff on site! Highly recommend
This storage facilita really hilos our business
Goood
Wow wonderful experience at this storage location. The manager was very helpful and knowledgeable. I’d recommend just because of her. Good prices too!
Best prices very affordable Ms Jackie is very great awesome customer service!
I recently had the pleasure of working with Property Manager, Ms.Jackie and I couldn't be happier with the service she provided. She helped me find a storage unit that fit within my budget and took the time to review the storage hours, insurance policy, and after-hours contact information. Ms. Jackie's bubbly personality and demeanor made the whole process a breeze and she made sure I felt confident and informed every step of the way. The location was clean and well-maintained, and I was especially impressed with the security surveillance in place. I will definitely be referring this location and Secure Storage to friends and family in need of storage solutions, thanks to Ms. Jackie's excellent customer service. I highly recommend this location to anyone in the area looking for a reliable and secure storage facility.
Mrs. Jackie is very friendly I really recommend this place!! really very recommendable !!
Very helpful and I love the help from Ms Jackie is very knowledgeable about the storage units
Mrs. Jackie is the best person and I love to rent from her
Great prices and customer service
Amazing service and Helpful would recommend to anyone
Nice property manager
Ms Jackie is amazing!!!! She is always so kind and efficient when I need help with anything at all!
Ms.jackie was really nice, professional and very helpful
Very kind, full disclosure!
Manager was very helpful and knowledgeable showing the sizes of the units! And they have great prices!
Jackie was nice, welcoming, and answered all of my questions. I’d recommend this place to others.
Ms. Jackie is incredible! Takes care of you like you are one of her own!
Very helpful and accommodating
Great service! Nice and friendly. Professional. Thank Mrs. JACKIE!
Looking for a Storage unit? This is the right place to go with the best prices and the most friendly customer service. Jackie was super helpful and friendly making the welcoming process super smooth. If needed in the future, I would definitely recommend for myself and others.
Good prices and the on site manager, Miss Jackie was super helpful and friendly. I would totally recommend this business and ask Miss Jackie for anything you might need assistance with.
Inquired about a storage and Ms Jackie was very knowledgeable and educated about the pricing and process. Great customer service I will be back once I sell my home.
Very helpful
Ms Jackie has been wonderful every time I come there she is moving around helping she even turned around and let me make my payment on her lunch break
Pm was very knowledgeable when I can to look at the storage facilities.
Mrs.Jackie is very helpful.
Very clean and affordable. The manager is very helpful and kind as well. Would definitely recommend!
Great assistance
Ms Jackie and the staff are friendly and I love the site. I WOULD recommend this site anyone thanks for your hospitality and service.
Ric was extremely helpful and professional. He made sure i was taken care of. Very nice and well spoken…!
The grounds are well kept and manager is very kind and helpful
Very polite and made sure I got the unit I wanted...even made sure I got the best available move in price possible...I will definitely refer other people that's looking for a storage unit
I accidentally booked a parking spot instead of a closed unit. Jennifer contacted me right away to confirm my booking. She was able to help me book the right away! Rick was also very helpful with aiding me move to a different unit that would suit my needs better.
I am a very happy customer!! I needed a short term storage due to my apartment move in being delayed. This property was running a special: 1st month free!!! (I was looking online at different places) When I arrived, Taneka was so welcoming and professional. I had been having a really stressful day but my experience there really made a big difference and turned my day around. I love being able to access my unit 24 hours a day, 7 days a week. It is in a great location, just off of the highway. If I ever need a storage unit in the future I will more than likely be returning to SecurCare!!!!
Thank you!
I really don't know where to start - I never thought I would be writing a review for a storage unit facility, but Taneka really went above and beyond and truly displayed the best, most caring, customer service I have experienced in a very long time. I couldn't recommend this facility enough. You will see what I mean once you speak with Taneka. She genuinely cares and has compassion for the people she encounters. You don't find this very often! Thank you, Taneka!!
GREAT!! Service was handled in a timely manner. The at site personnel was very polite and professional.
Taneka the property manager is just the best , she is so helpful and knowledgeable. I recommend this place to any and everyone!
Good service and great people
I really enjoyed my experience at this location Mrs.Tanika was very helpful with communicating with how everything works!The location was very convenient and well lit which made me very comfortable.The price was very Affordable and also paperwork was a breeze compared to other places I’ve been !Thanks again Mrs.Tanika for the amazing help with all the stress I’ve had with this move I truly appreciate you and the company and will certainly refer this company!
I had the pleasure of speaking with Taneka today. She was very pleasant, friendly, and she provided me with great customer service!!! She went over and beyond and made me feel very welcomed about coming to see this property!!!
Mireya was helpful and patient. The gate code emailed by the new customer online unit rental was incomplete-missing the final digit.
Made a reservation for 3-month rental and called two weeks later. Chris explained crystal-clearly how "reserve" works. Immediately rented a unit via their website (ditched the "reservation"). It was one painless process. Had question about the process of rental termination and emailed Chris and he responded right away. So far the communication is superb . Lets see how things eventually work out when move in and move out.
Secure, safe, well maintained, well lit, fair price and grrst value for storage. Highly recommend this place over any other storage place in Durham.
Very Friendly service on-site, good location, and prices are fair. I would most definitely reccomend this place to my friends!
Courteous service.
Great place to do business is you need storage space
Registered online and it was simple and easy. Upon arrival at site everything was perfect. Manager explained everything, signed a few papers and unloaded.
Convenient, clean, secure, affordable.
Great prices. Odd location. Service if fast and friendly
My golf ball hit the storage unit and it held up well.
Always clean, security is amazing, I wouldn't go anywhere else.
Nice
Great auction
Brandon helped me setup my storage unit. He was so professional and really nice and efficient. Would definitely recommend this facility!!! 👍
Needed storage after I moved into my apartment. Brandon made everything a lot easier. He was extremely helpful and made the process simple.