SecurCare Self Storage Facility at 3472 Hillsborough Rd in Durham

Mrs Jackie. Was friendly and very curious. I would definitely recommend this company.

Jackie was very helpful and gave a lot of details with the booking

Very nice and helpful workers !!!

Love my storage unit here. 😀

Great experience!

The woman was very nice and helpful. Prices are acording to the place. Good value

Always have a great experience and property manager Jackie is great here at 3472 Hillsborough rd. Durham, NC

Had the best experience with the property manager. Came in during her off time to help late at night! Great experience!

Jackie’s support at Secure Care was excellent! We were provided with all the help necessary and everything went smoothly. Also, she was very friendly!

Jackie is the best!

"I recently had the pleasure of interacting with Mrs. Jacqueline Campbell at SecureCare Self Storage, and I must say, her customer service was exceptional. Not only was she incredibly knowledgeable about their storage options, but her willingness to go above and beyond to assist me was truly impressive. She was patient, understanding, and provided me with all the information I needed to make an informed decision. I highly recommend SecureCare self Storage, thanks to Mrs. Jacqueline's outstanding service!"

Ms. Jacqueline Campbell was the best. Her customer service skills was on point and she made me feel welcome. I recommend this place to everyone.

Great location, very friendly and helpful property manager Ms. Jackie

Very great service

Jackie was so nice and helpful. She helped me find the best unit ever. This is the most cost efficient place around Duke.

Very helpfu

She was so nice

Wonderful customer service Jackie was such a pleasure.

Dope spot

Everything is fantastic

Prompt and responsive customer service

Dealing with Jackie was a pleasure.

Great customer service

Great place to store your stuff! Easy access and very friendly, professional staff on site! Highly recommend

This storage facilita really hilos our business

Goood

Jackie was fast and helpful when I rented my unit

Wow wonderful experience at this storage location. The manager was very helpful and knowledgeable. I’d recommend just because of her. Good prices too!

Best prices very affordable Ms Jackie is very great awesome customer service!

I recently had the pleasure of working with Property Manager, Ms.Jackie and I couldn't be happier with the service she provided. She helped me find a storage unit that fit within my budget and took the time to review the storage hours, insurance policy, and after-hours contact information. Ms. Jackie's bubbly personality and demeanor made the whole process a breeze and she made sure I felt confident and informed every step of the way. The location was clean and well-maintained, and I was especially impressed with the security surveillance in place. I will definitely be referring this location and Secure Storage to friends and family in need of storage solutions, thanks to Ms. Jackie's excellent customer service. I highly recommend this location to anyone in the area looking for a reliable and secure storage facility.

Mrs. Jackie is very friendly I really recommend this place!! really very recommendable !!

Very helpful and I love the help from Ms Jackie is very knowledgeable about the storage units

Ms. Jackie was very knowledgeable and showed me everything you all had to offer!

Ms. Jackie informed me of all the deals and got me exactly what I needed. Thank you so much!

Came to get a unit Ms. Jackie was very nice and easy to talk to. This was my first time inquiring about a storage unit.

Love this facility, nice and clean

Mrs. Jackie is the best person and I love to rent from her

Great prices and customer service

Amazing service and Helpful would recommend to anyone

Nice property manager

Property manager was very nice and showed me the units I wanted to see

Ms Jackie is amazing!!!! She is always so kind and efficient when I need help with anything at all!

Ms.jackie was really nice, professional and very helpful

Very kind, full disclosure!

Manager was very helpful and knowledgeable showing the sizes of the units! And they have great prices!

Jackie was nice, welcoming, and answered all of my questions. I’d recommend this place to others.

Ms Jackie is Great manager and this place has power in the units for great prices

Ms. Jackie is incredible! Takes care of you like you are one of her own!

Very helpful and accommodating

Great service! Nice and friendly. Professional. Thank Mrs. JACKIE!

Looking for a Storage unit? This is the right place to go with the best prices and the most friendly customer service. Jackie was super helpful and friendly making the welcoming process super smooth. If needed in the future, I would definitely recommend for myself and others.

Good prices and the on site manager, Miss Jackie was super helpful and friendly. I would totally recommend this business and ask Miss Jackie for anything you might need assistance with.

Inquired about a storage and Ms Jackie was very knowledgeable and educated about the pricing and process. Great customer service I will be back once I sell my home.

Very helpful

Yess Ms Jackie was nice, sweet and handle business. Very good customer service.

Ms Jackie has been wonderful every time I come there she is moving around helping she even turned around and let me make my payment on her lunch break

Pm was very knowledgeable when I can to look at the storage facilities.

Mrs.Jackie is very helpful.

Very clean and affordable. The manager is very helpful and kind as well. Would definitely recommend!

Great assistance

Ms Jackie and the staff are friendly and I love the site. I WOULD recommend this site anyone thanks for your hospitality and service.

Came to rent a storage unit for my parents and the facility was well built kept and clean. The management was very helpful and made my family feel safe with thier personal belongings. Thank you Ms.Jackie

Ric was extremely helpful and professional. He made sure i was taken care of. Very nice and well spoken…!

The grounds are well kept and manager is very kind and helpful

Very polite and made sure I got the unit I wanted...even made sure I got the best available move in price possible...I will definitely refer other people that's looking for a storage unit

I accidentally booked a parking spot instead of a closed unit. Jennifer contacted me right away to confirm my booking. She was able to help me book the right away! Rick was also very helpful with aiding me move to a different unit that would suit my needs better.

I am a very happy customer!! I needed a short term storage due to my apartment move in being delayed. This property was running a special: 1st month free!!! (I was looking online at different places) When I arrived, Taneka was so welcoming and professional. I had been having a really stressful day but my experience there really made a big difference and turned my day around. I love being able to access my unit 24 hours a day, 7 days a week. It is in a great location, just off of the highway. If I ever need a storage unit in the future I will more than likely be returning to SecurCare!!!!

Thank you!

I really don't know where to start - I never thought I would be writing a review for a storage unit facility, but Taneka really went above and beyond and truly displayed the best, most caring, customer service I have experienced in a very long time. I couldn't recommend this facility enough. You will see what I mean once you speak with Taneka. She genuinely cares and has compassion for the people she encounters. You don't find this very often! Thank you, Taneka!!

GREAT!! Service was handled in a timely manner. The at site personnel was very polite and professional.

Taneka the property manager is just the best , she is so helpful and knowledgeable. I recommend this place to any and everyone!

Good service and great people

I really enjoyed my experience at this location Mrs.Tanika was very helpful with communicating with how everything works!The location was very convenient and well lit which made me very comfortable.The price was very Affordable and also paperwork was a breeze compared to other places I’ve been !Thanks again Mrs.Tanika for the amazing help with all the stress I’ve had with this move I truly appreciate you and the company and will certainly refer this company!

I had the pleasure of speaking with Taneka today. She was very pleasant, friendly, and she provided me with great customer service!!! She went over and beyond and made me feel very welcomed about coming to see this property!!!

Mireya was helpful and patient. The gate code emailed by the new customer online unit rental was incomplete-missing the final digit.

Made a reservation for 3-month rental and called two weeks later. Chris explained crystal-clearly how "reserve" works. Immediately rented a unit via their website (ditched the "reservation"). It was one painless process. Had question about the process of rental termination and emailed Chris and he responded right away. So far the communication is superb . Lets see how things eventually work out when move in and move out.

Secure, safe, well maintained, well lit, fair price and grrst value for storage. Highly recommend this place over any other storage place in Durham.

Very Friendly service on-site, good location, and prices are fair. I would most definitely reccomend this place to my friends!

Courteous service.

Great place to do business is you need storage space

Registered online and it was simple and easy. Upon arrival at site everything was perfect. Manager explained everything, signed a few papers and unloaded.

Convenient, clean, secure, affordable.

Great prices. Odd location. Service if fast and friendly

I've been using this facility for years. Some places are just in the rat race, trying to reel you in with promotions. This particular location, is all about the encounter. The onsite manager Brandon, has been the very face of this property. Well mannered, highly informative, and most importantly, understanding of one's needs given any circumstance pertaining to his immediate duties. Site is well maintained. Bathroom is cleaner than some people's homes I've visited! For years I've enjoyed this experience. I can't think of any other place I could trust with my prized belongings. High traffic area because it's a popular place but hey, nothing is perfect. Honestly, my only complaint is, securcare storage is the extent of his services!

My golf ball hit the storage unit and it held up well.

Always clean, security is amazing, I wouldn't go anywhere else.

Nice

Great auction

Brandon helped me setup my storage unit. He was so professional and really nice and efficient. Would definitely recommend this facility!!! 👍

Needed storage after I moved into my apartment. Brandon made everything a lot easier. He was extremely helpful and made the process simple.