iStorage Facility at 10200 Katy Fwy in Houston

Beauty Shot

10200 Katy Fwy, Houston, TX 77043

(832) 558-8036
126 Reviews
Office Hours
Monday - Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
Closed
Access Hours
Monday - Sunday
6:00 AM - 10:00 PM

Available Units

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Nearby Facilities

3.23 Miles Away
Move It Storage | Tully St
4.9
1101 Tully St, Houston, TX 77079
(281) 729-0383
Small
6 x 8
37 /mo
Medium
10 x 10
99 /mo
Large
10 x 20
149 /mo
Vehicle
10 x 20
149 /mo
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6.71 Miles Away
iStorage | Hwy 6 N
4.9
4177 Hwy 6 N, Houston, TX 77084
(832) 583-1508
Small
5 x 4.9
17 /mo
Medium
10 x 10
73 /mo
Large
13 x 40
254 /mo
Vehicle
13 x 40
254 /mo
View All

Reviews

Melissa Ochs
From Google
5.0

The rental process was easy ! If you pay for 6 months to a year, you do not have the issue of them trying to increase the rent after 3 months.

Blanca Torres
From Google
5.0

Mr.john helps as with getting a storage at this location very friendly, thank you so much Mr.john

William Betton
From Google
5.0

Great safe place for storage..always clean and courteous management.

Christabel Escobar
From Google
5.0

Luis was courteous and helpful! This storage is clean and convenient. Makes accessing my items easy.

Kaylee Perez
From Google
5.0

Luis was super helpful! I’ve never rented a storage unit before and he was willing to answer all of my questions!

Ludy Rdz
From Google
5.0

They were very polite and showed us around to see the units that we were looking for. Great customer service.

Layni Woods
From Google
5.0

Very helpful, professional and friendly service from John and his team. The facilities are clean and well organised. Highly recommend iStorage!

Taylor Patterson
From Google
5.0

John gave Great service. Gave good explanation.

isaiah Garcia
From Google
5.0

Luis was super helpful.

David Regan
From Google
5.0

Very upscale and clean facility!

Paola Sargent
From Google
5.0

Great location service & units...

Paola Sargent
From Google
5.0

Great location service & units...

Diariou Souare
From Google
5.0

Luis is the best ever !! Always helping out with billing and understanding the property. Literally the istorage around here !!

Manashia Cotton
From Google
5.0

Best place ever! I used them actually twice before, and if I ever need a storage this place is my top pick!

David Bouldin
From Google
5.0

The staff are friendly and very helpful. But the price is a bit high. I do recommend this place.

Emilee Greenberg
From Google
5.0

Love istorage luis helped me out and I can say he was very sweet getting everything I needed

robert tsai
From Google
5.0

Helpful staff. Close and convenient. Highly recommend

Diamond Young
From Google
5.0

I’ve had such an amazing time at this storage! Luys was such a great help today!

Melody Fanous
From Google
5.0

John was very nice and patient

Karen Flores
From Google
4.0

Muy buena

Hesh
From Google
5.0

Absolutely amazing super helpful made the process super easy and prices were great.

Kaushal Patel
From Google
5.0

Great climate controlled storage facility. Been with them for years and have no complaints. Flexible unit size options, good pricing and secure. Great location as well!

Miss Royality
From Google
5.0

Luis is the best ! Made my experience super smooth and quick, even when helping another customer. Friendly and great customer service.

Artemia Reyes
From Google
5.0

Super recomendable el personal muy atento los espacios muy limpios

just felicia
From Google
5.0

John and Luis really helped me out in a jam. I was able to transfer to a bigger unit for a few dollars less because I had been a customer for more than 2 years. He didn’t have to tell me that!!! Great guys…terrific company and well run facility!

Tobiloba Olusanya
From Google
5.0

Cool , New Photos are Coming

Cheryl James
From Google
5.0

The storage facility is nice and clean. Easy access in and out. The staff is great. Best storage ever!!

Tamara Medallian
From Google
5.0

This is a great storage company.

emmanuel villarreal
From Google
5.0

Great affordable price, and the staff is very nice and welcoming . They answered all my questions and took the time to show me all the size storage available.

Rudy Llanes
From Google
5.0

This is the cleanest and friendliest storage facility I have ever dealt with. Move in was easy. When I no longer needed the space, the manager quickly helped me. I highly recommend this location!

Kristen O
From Google
5.0

John, Dania, and the rest of the team have been extremely helpful. Our business had rented a unit at this storage facility for business purposes. They have been nothing but professional and helpful during the entire process of opening, renting, and now closing the unit. Thanks again team!

Steve Nick
From Google
5.0

Fast friendly service, clean units and good prices

Jewell Walton
From Google
5.0

John is AMAZING! He is very helpful and professional. He made sure my unit was secure when I forgot my lock. 10/10 !

hannah blea
From Google
5.0

Came in today to look for an Until and John at the front desk was extremely helpful and got me everything i needed and was in and out within 15 minutes!! highly recommend this place and thank you to John once again

Alicia Whitted
From Google
5.0

So sweet and so helpful! John really helped us to make sure all needs were fulfilled and walked us through everything step by step! We really appreciate the hospitality and great energy here!

Kathryn Foster
From Google
4.0

John has been very helpful and informative. Thank you!

Sarah Reeves
From Google
5.0

I highly recommend using iStorage. The facility is so clean and easy to use. Thank you, John for helping with everything we need!

Joseph Rylander
From Google
5.0

John help me get my first storage unit polite , and quick I was able to move in the same hour .

Jay Graham
From Google
5.0

Convenient location and very helpful staff.

Kristen Lavielle
From Google
5.0

Clean facility and manager John was cleaning it before they opened at 10. Great specials and I thought he was very professional. High hopes!

Leanne Linden
From Our Website
5.0

My name is Leanne and I am writing a review for John who helped me at 10200 Katy Freeway at Hai storage. John was so helpful and friendly! He answered all of my questions and was very polite and did everything with the smile! I am very satisfied with Hai storage customer service, setting an appointment, and arranging for my move-in. I highly recommend Hai storage on Katy Freeway in Houston Texas.

akoma kingsley
From Google
5.0

Very good service and convenient location as well. Me John made sure I was taken care of. Highly recommend

Drew A
From Google
5.0

Just rented with this company because they had an online special and promotion currently going on. The staff greeted me when I arrived and John showed me the storage unit I was interested in. John was very professional and accommodating and I appreciate the great customer service. Facility is clean and well maintained.

Manny Roca
From Google
4.0

It was a great experience; the front desk attendant was very helpful and friendly. The security system is very good.

Melissa Scott
From Google
5.0

On-site staff was very helpful in my securing an adequate sized unit! I am a returning customer! Great experience!

KK A
From Google
5.0

I came to see storage units and Dania was amazing. Very helpful with great customer service. I signed up for a unit and would recommend!

Gabrielle Jade Dela Torre
From Google
5.0

Dania was super helpful and kind! She explained the process to me and answered all of my questions.

Richard Sanford
From Google
5.0

I was very pleased with the customer service from the lady Dania. She made the move in for my new storage so easy . Thank you I storage Katy fwy.

Ruby Tollett
From Google
4.0

Affordable storage. Minimal walking since you back your moving truck up in a dedicated loading/unloading parking spot and are just a few steps away from elevator. Would have given 5 stars but there was an internet loss when I arrived to signup and then my elevator code didn’t work so I had to go back to office and get a temporary one. Staff that helped me was friendly and facilities were clean.

Logan Prado
From Google
5.0

Great experience it was quick and easy I was blown away by the service in a world where everything has a here and there they made it a fun experience!

LaShunda Chase
From Google
5.0

I cant recall names, however She helped me get in and out on my lunch break and He helped me with my access code to get in the building. Both were patience and kind to me which I appreciate.

elli003
From Google
5.0

Manager Candice is very helpful making turn-key process professional and painless. Facility is new, clean, well kept and All-AC. Location is easy in and out. Great loading docks too.

Phillip Howell
From Google
5.0

Great customer service from Candice. She made the setup of my rental storage a pleasant and positive experience. Very knowledgeable and helpful.

Dom O
From Google
5.0

Great experience renting a storage unit with Candice. Location was clean and nice. Candice showed me the unit and made appropriate suggestions for the amount of items I needed to store

Milena Castulovich
From Google
5.0

Candice was absolutely lovely and made the whole signing up process so very easy. I wish the person who worked at the previous storage I had, was as nice as her!

Toni Okolie
From Google
5.0

Called in a day before to reserve storage quote , was able to speak to an agent. Came into the office the next day. Candice whom has excellent customer service abilities was able to sort my storage needs. It was a plus to discover she was the manager afterwards. Felt at ease. The property is neat, well maintained and in a great location. I recommend.

Nick Emmite
From Google
3.0

Much better than the storage we had on westheimer, that one got robbed. This istorage is clean and has enough carts. They have had an ongoing issue with the door codes not working even though the bills is always paid early and 2 months in advance, my code never works and I keep having to go to front desk for them to fix it. They did tell me last time, its a software issue and they are putting in a new system, hopefully that helps.

Danyelle
From Google
5.0

The manager was very friendly and helpful. I love that I'm able to access the storage at a time that's convenient for me and it's a temperature controlled unit.

John Mark Hazelwood
From Our Website
5.0

Good and very helpful

Araceli Lara
From Google
5.0

Very clean and safety Customer service attention is excellent

Jimmie Jaimes
From Google
5.0

Good Customer service

Andres Galdo
From Google
5.0

The process to sign up for a lease is easy and quick. It can all be done through the website or in person. The staff is super friendly and helpful. It is a secure facility and very user friendly.

Blake Randazzo
From Google
5.0

Mr.Mary was so helpful in our storage unit hunt. She was very helpful in all of our needs. We are glad we booked to store our catering equipment here

Karolskitchen dotnet
From Google
5.0

My experience here has been redeemed!! 2 days 2 visits and 2 different ladies Candance and Mary were AMAZING! The customer service was above and beyond my expectations. I’m happy I decided to visit again.

Tasha Rhoades
From Google
5.0

I’m moving soon and stopped by to get some information. I hardly post reviews but I had such a nice first impression. Excellent customer service! Candice was very kind and answered all of my questions. I will be back to rent because of this experience.

Michael Harlson
From Google
5.0

Nice people, nice place.

Timothy Banks
From Google
5.0

Blaine was nice & very informative 💯 good choice to store your belonging

Mindy Warren
From Google
5.0

Easy to lease online with really good online specials

Jeannie Wright
From Google
5.0

United rental was a breeze. Staff is helpful and friendly. Facilities are well kept and secure.

Jason Rangel
From Google
5.0

Great place. Anthony was a great help.

John Johnson
From Google
5.0

Can dance is new manager and does an amazing job at keeping the property maintained and clean. She deserves a five star rating even though she is humble about her work.

STARLANE MOTORS
From Google
5.0

Candice helped me out and gave me Wonder customer service, helped out with all question I had.

Danielle Karam
From Google
5.0

I had a great experience! Everything was explained in detail. Candice was extremely welcoming and helpful! I would definitely recommend this location to anyone looking for storage services!

Ayesha Rabb
From Google
5.0

Blain and Candice were absolutely the Bomb 💣!!! Very kind

Patrick Murphree
From Google
5.0

Great customer service, signing up online was easy and we moved in quickly. Really appreciated how turnkey the whole process ended up.

Rhonda C
From Google
5.0

Reps were nice and facility is clean!

Ashes88
From Google
5.0

Blaind was amazing! Very helpful today with getting us away from U-Haul!

Aaron Inkrott
From Google
5.0

Stellar experience.

Darnischa Wilson
From Google
5.0

Very easy to access and great deals for storage rentals. They truly made my experience a great one and made me feel welcome. Nice and clean as well.

manuel fernandez
From Google
5.0

Excellent customer service & very knowledgeable. Clean & secure place. Glad we came to this store.

Vanessa “Nessa”
From Google
5.0

Customer service is great! Very helpful - no pressure - willing to help. Facility looks clean - and is very secure. I’ve had 2 friends rent here and they had no issues. Thank you - also prices are affordable

pamela fernandez
From Google
5.0

I loved how easy it was, sign up online, bring your own cylinder lock, *gatecode#rentalunit to get into the building. Front office has sofa covers, boxes and lockes if needed. No bathrooms available on your storage unit floor. Access is from 0600 to 10pm.

Karen M
From Our Website
5.0

Stellar! Best experience ever utilizing storage. The on-site Property Manager, Cesar, listened, made well-informed suggestions and helped me feel comfortable renting a storage unit there at iStorage; in fact, so much so that I rented a 2nd unit there. Outstanding Customer Service!

Joseph Down
From Google
5.0

Honestly so far so good. Clean, simple, no hassle really. Sure I had to wait on management the other day but at least they finally came back when the "away" sign on the door said they would. And then today Cesar from management really went out of his way to help me and my family out with a special request. It is for that reason alone I gave 5 stars but otherwise it was still going to be a solid 4.

Kimberly Riske
From Google
5.0

Nice facility, super friendly staff

Mötley Crüe
From Google
3.0

It is a good storage place but most of the time the bathroom is either locked or out of soap. We pay good money to rent I think the least we should get is soap in the bathroom or it to be available since the closest one is a mile away at Buckees. Just saying

Ja ashton
From Google
5.0

It was fast and easy online love the fact that you sign everything online application was easy appreciate you all…

Amy Sims
From Google
5.0

Just got a storage there love it

Mark Crawford
From Google
5.0

So far, very impressed with the overall experience. The building is huge in that I'm only familiar with one story storage facilities. Building is extremely clean and units are very well constructed with a good visual appeal. My unit was clean and taller than i could stack things with me being 5'11". Security of units seems good from the design used with entry codes into the building and code needed to use elevators. There was only one staff member when i arrived, but he walked me to my unit and explained everything i needed to use my storage unit. Good carts to use to load and unload. Areas are very well lit up and the building has great ac to keep cool which is great when moving during the summer weather here in Houston as it gets HOT outside. If i had to pick a flaw, that the locking abilities of each unit it designed to only accommodate an unusual cylinder lock only ( for which they sell ) and not able to use our own locks that we mave currently have already. But the safety of using these new locks is much great from someone cutting a typical lock to get access to your belongings.

David Edery
From Our Website
5.0

TG was the gentleman who helped me w/my needs… He was so incredibly helpful, knowledgeable & very pleasant to deal with made this experience very pleasurable!!

Elijah Jones
From Google
5.0

Never had a weird experience, it's a safe place, cellphone signal gets weak whenever you need to throw some music on to move whatever items you got. Only negative, not enough to drop it down to 4 stars. They give updates to your email if you don't have auto pay setup... there not going to immediately throw your items out.. you have some grace until that happens.

Susan Hayes
From Google
5.0

It was an Easy Procedure to rent a unit online. And less expensive each month. Forgot a lock and they sold me one. The mgr was very knowledgeable and helpful with showing me the property.

wxrf wxrf
From Google
5.0

Excellent place.

Mary Kay Booth
From Google
5.0

The woman that is the manager of the Katy Freeway location is awesome.

juan echeverry
From Google
5.0

Easy process to rent my unit and wine storage. Friendly manager, clean facilities. Great location.

Celaestis “Sargeant” Amory
From Google
5.0

I’ve been just a 1-year renter with ProGuard before they were bought by iStorage, and my change-over transition overdraft charge problem came and went about as painlessly as could be expected (this is also my first time experiencing a buy-out transition period between companies as a customer). Marie was super efficient, clear and explanatory, and even friendly and personable after helping with my account issues, keeping very professional and effective while still being a very gracious conversationalist when there’s time enough to chat! Elevators at the far building close to the car dealership where my previous unit was were clean and functional on my visit May 31, 2022. Wishing all the best to the Traywicks and Marie as well!

Dan Mao
From Google
5.0

Prograde Self Storage has an excellent location, nice facility and friendly staff. Easy access to storage and very convenient hours. We truly enjoyed their services and will recommend to everybody who needs a storage space.

Cristobal Chacom
From Google
4.0

Esta bien comodos los cuartos donde se guardan las cosas

Chavira Boss
From Google
5.0

Great place to store your furniture and ur home goods

Bill Smith
From Google
5.0

We were very pleased with the personnel and the facility

Lerander Sandles
From Google
5.0

They have plenty of carts

Mauricio Oliveros
From Google
5.0

Great price, secure and very clean storage spaces. Highly recommend it

Don Suttajit
From Google
5.0

Friendly service. Location is great. Building always clean and it seems very secure (especially with all the codes you have to put in).

JAKE MYRES
From Google
5.0

Great place. Clean, convenient, and very helpful and friendly management.

Krista Maas
From Google
4.0

I like how secure the facility is. The staff is friendly. My only issues were that I referred someone and because I had already paid my rent and was moving out I didn’t get the $25. They gave the discount to the person I referred to them and expected them to pay me. I couldn’t return all 3 keys because my ex had one and I have a restraining order against him, but they were nice enough not to charge me for that key but I didn’t get my deposit back. Management gave me my $25 referral fee. Once we talked about the situation they corrected it right away!!!

Niall Miner
From Google
5.0

Very easy and smooth to lease a unit, facilities are clean and quiet. Large parking spots for loading, large carts for easy transportation, well monitored facilities. Great place, highly recommend.

Pamela Angeletti
From Google
5.0

Excellent service, great location easy access, the building and storage units are impeccable. They have AC on each floor which in the summer it’s a big help. Excellent customer service. If I’m the future I need a storage unit again, I’ll definitely go back.

Donald Foster
From Google
5.0

Everyone with Proguard was a delight to deal with. The original lease was clear, quick and fair. First month prorated, only $20.00 deposit, quick lease termination at the end. They even returned my deposit. In person or on the phone highly professional. The facility is clean and first class with a great design for quick loading.

Candace Reed
From Google
5.0

Impeccably clean facility. Friendly staff. Easy, covered parking which makes loading and unloading a breeze. Love that they have flatbed dollies for tenants to use. Great place for self storage!

Alan Luedemann
From Google
5.0

Great experience- well kept facilities. Safe and well managed!

Sheri Michelle Staten
From Google
5.0

Wonderful experience! Helpful staff! Clean location! Really appreciate the ease of access and COVERED areas to load/unload!! In the Houston Heat it is super nice to have covered areas. Big elevators and working carts!! If you are looking to store your stuff this is the place!! Highly recommend

M MR
From Google
5.0

Very clean, well-run, and friendly management. Great experience!

Harumi Roo Asano Popp
From Google
5.0

Wonderful Storage place! Super clean, nice and super cool!! I’ve been to “temp controlled” storage places but this place is truly worth the extra cost! Moving things in and out is a breeze! Connie and Mitch are super helpful, kind and a pleasure to do business with!

Mary D.
From Google
5.0

The Proguard Storage at Memorial City/Gessner has great freeway and frontage road access. You can enter the property from the frontage road or Conrad Sauer. The parking is ALL shaded. The properties is very clean, secure and organized.The units are clean with climate control. Lots of flat bed dollies to use to load and unload your items. The halls are brightly-lite with background music. The property managers Connie & Mitch are very nice, knowledgeable and professional. Great customer service!

Andrew Wang
From Google
5.0

The Proguard Memorial Storage facility is great and very cost competitive. The entire parking area is under cover, so you can load/unload no matter what the weather conditions without any issues. They have plenty of carts in each elevator lobby, and each elevator lobby is secured, so you have to have a code to get into the elevator or access the storage units. The management staff has always been very helpful and friendly, and they even provide complimentary cold bottled water to keep you hydrated as you move your belongings in/out. I had previously rented a 5x10 and 10x10 unit elsewhere in the area, and I am paying less per month here for a 10x20. They told me that rates would remain as-is as long as the entire building still had available capacity. That really made me think hard about giving Proguard an honest review. ;-)

Kirby Horwitz
From Google
5.0

Nice couple that run this location.

A Smith
From Google
5.0

Very clean and the sweetest people to help you with all your needs. Also very safe for sure never had a worry while renting here. Mitch and Connie thanks for the being so great!!

Chiquita Ladybug
From Google
5.0

Wow! Secured, clean, staff very helpful... Easy to manuvear about using their extra large carts, and the elevator makes the trips to and from your vehicle stress free, no matter what floor you decide to rent. They lived up to the special deal of one month free.

Clayton Morgan
From Google
5.0

Great Experience

Arica Marshall
From Google
5.0

I had a the absolute great experience at this new storage! Always very helpful when I needed it! Made my stay very comfortable and reliable!!! Couldn’t ask for a better Safe storage!!!

David
From Google
5.0

The facilities are top notch, and as with most moves, there were some delays and snafu's. Mitchell and Connie were very helpful and flexible.

Darren Keeling
From Google
5.0

The facility is new and well maintained/ clean. I felt the security system is strong and my belongings well secure. Management team are very pleasant.. I will use this location again in the future.

Joe L
From Google
5.0

Really clean property with a covered loading and unloading area. The added layer of security is thoroughly explained by the property managers who were great at explaining everything.

Pamela Krueger
From Google
5.0

Very clean and convenient. Terms were very clear and just what we needed.

Ray nunley
From Google
5.0

Mitch & Connie are the best. They handle themselves very professionally, but also with a caring manner. Each client is treated with the upmost care. The facility is newly opened with very clean storage units. Being located in Houston Texas, the climate control is a necessity. The heat combined with high humidity levels can wreak havoc on stored items. This facility is centrally located on a major interstate with easy access. Our unit was easy to get to and we felt very comfortable with security. All in all we had a very delightful experience and will certainly recommend this facility to anyone who is looking for a storage facility. Sincerely, Ray & Claudia Nunley Unit# 1112

Roger Mathis
From Google
5.0

I have been storing my belongings here a few months and could not recommend Proguard more! Incredible service and well-designed clean facility. The managers helped me and were very kind throughout the whole process. Its a huge plus that the lobby is much nicer than you would ever expect at a storage facility (looks like a hotel lobby) and the hallways are very well-lit and clean. Their carts really help the move in process too and I feel safe here with their heavy duty locks. Thanks Proguard!

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