iStorage Facility at 4177 Hwy 6 N in Houston
Office Hours
Access Hours
Cylinder locks are required at this location.
Cylinder locks are required at this location.
I love a business with great customer service and iStorage is one of them. Val the location mgr had wonderful demeanor, great with communication and helpful. Explains in detail about service. I have had this company in Georgia as well for my storage needs and every time the customer service has been outstanding. I literally look for no other company, they also have competitive rates that keep me coming back when I need them.
Great service. Great value. Valerie was exceptional.
Great customer service!
I had the pleasure of working with Valerie today at the Hwy 6 location # 8117 whilst inquiring about a small storage unit. She was extremely helpful, Very nice, informative, patient, and went above and beyond for me. She got me A unit, answered all my questions, and got the paperwork done very quickly. She is a great employee, But most of all, just a great human. Thank you Valerie! And hopefully I’ll be seeing you again, but on the other side of the desk next time!
Very knowledgeable and helpful too me and my belonging is in a place where I feel comfortable and safe Thanks again for allowing me to share my experience
Customer service is unmatched, Vallery took very good care of me. Great place to do business
Una buena experiencia rentando un storage en este lugar, la señora muy amable y siempre dispuesta ayudar en el momento de rentar y de devolver el storage. Gracias!! A good experience renting a storage in this place, the lady is very friendly and always willing to help when renting and returning the storage. Thank you!!
Valerie is Super thorough, trustworthy and communicates effectively! Thank you for the help
Valerie was very helpful and got me 1 month for free !! I love it, what I else can I say she was really nice, thank you 😊
Customer service very good the unit was clean and they prices is very cheap than the other storage go check them out
Great place to store, clean, professional staff highly recommend
Great experience… and couldn’t be more helpful!
Great customer service and the unit we rented rented was super clean.
Place is well maintained and clean. I appreciate the wide travel/access lanes. It makes getting a trailer in and out very easy. Valerie was very pleasant and helpful with selecting a unit and walking me through the paperwork.
Valerie was very helpful getting me set up with a new unit at the facility . Definitely recommend her when you come in.
the customer service here was great and check-in process was seamless! the online service was convenient for me as well.
The web price 15 usd/ 5x5 box/ month, but end up you need to pay around 70 usd ( +++ admin fee 22, insurance 12 minimum, the lock 19...). It better to let customer know the total amount in advance like other Airbnb, Heirtz.... The facilities is good but be careful the hidden cost
Valerie is a super customer service representative
The manager is awesome. Extremely helpful and friendly. Don’t mind going the extra mile.
I wrote 5 year ago about my bad experiences, had other name and other owners, now the new administration and new owners definitely It's the best choice I've ever made , they know the needs of their clients, that's why I come back with a changed mind about this place, congratulations!!
Ms. Valerie is THE bomb. I’ve never needed a storage so as a first time renter, she really made me feel better about leaving my belongings at this property. Love love love her! And let’s not forget her smile and customer service is out of this world! Best decision ever!
Valerie is very professional and knowledgeable. She went the extra mile to find a unit closest to another unit I'm renting. Very pleasant transaction.
Valerie was amazing this past week, she went above and beyond in helping me switch from one unit to another. Thank you very much lady!!
She is sweet, understanding, wonderful, sweet smiles, and gives you the best option, never had a storage, she just make me love “ store 8117”
Great service. Very helpful. Very clean.
Staff was helpful and polite
Friendly office staff that help with what ever need we have.
Went to Ms.V and came in for a storage unit and she was able to help me out. Plus having a business storage unit she has helped me out. She’s definitely worth going too.
Great clean place. Secure and Open until 9pm..!
Very good very good very good very good 10 x 10 excelente
Valerie the property manager is amazing and sincere person. Very attentive!
Great service! Super nice people.
I just rented a unit here in Istorage on HWY6 and Valery made the process as easy as I could have thought I had no complications she did the process in 15 minutes he explained everything to me perfectly he is the kindest person she does his job with a lot of love and She is very professional. I recommend anyone who needs a space to store their things to go with her. She is very professional
Valerie is super awesome. So friendly & informative! She's the best...
Great lady at the front desk. I recommend them.
Great ! Very knowledgeable
Came in today to inquire about a unit and I was immediately greeted by Ms. Tammy who took her time to see what kind of space I needed and showed me the unit. I told her I wanted to go ahead and get the unit and the process from start to finish was smooth sailing and easy going. Tammy was very helpful from the time I walked in until I walked out and helped greatly with all information needed for my new storage unit. Thank you Tammy for a great experience!!
Valerie is very helpful and dedicated
Luvly lady,she's so nice and its nice to meet her
The manager is very professional, very polite and friendly! Absolutely love her!
Valery was very nice explaining everything.
Good customer service☺️ Valery was very helpful explaining everything
Valerie is super awesome. So friendly & informative!
Local Manager was very helpful
The storage is clean and the office is very helpful and professional.If you are looking for a storage I highly recommend them.
I' had a good experience whith the personel
Valerie was very nice and helpful. Convenient location and the whole facility is clean and upkept!
I’d give 10 stars if I could! The property manager, Lillian, is very knowledgeable and kind. I really appreciate her being patient with me and knowing the size unit that would accommodate my unexpected move.
Value and quality of facility, security, and superb, caring service from Helen and Dan (Property Managers) all work together to provide the lessee with a great experience. I had four 30-40 foot units, including hi-bays since Hurricane Harvey damaged our primary home in Houston. NO COMPLAINTS ... ONLY KUDOS ... for the entire staff, including the special care and service from Mr. David, who initially leased to me a couple of hi-bays ... as his "first client" after Harvey!!! In closing, my needs have ended for this level of storage. I won't miss the monthly payment (LOL!!!); but I will miss the people (including neighboring lessees) and the folks from Progaurd. I would return in an instant, calling Helen and Dan to work me in, if my needs changed.
Clean facility. Safe. Fair price. Good experience.
This storage facility has been so wonderful to me. I moved overseas and left some things at Proguard Self Storage to await shipment. My shipping company picked up my household items and it was so easy. This facility is clean, organized, and the staff are courteous and professional. I highly recommend if the location is near your residence.
Facility is very well managed. I had a climate controlled unit and had no issues with cleanliness or insects. Also had a 1 month free special when I signed up.
I just want to say on 08/30/21, I had an employee from proguard, who waited for me a little after business hours to help me close out my new storage unit and I was so pleased with her, Sherrell, thank you for your kind help and time. Your the best.
It was a great experience from the time we reserved the unit to when we vacate it. Daniel and Helen were very informative and they help us store our items while we needed. Definitely recommend using this location. The security system is great: you dial your code in the access panel and it is linked to your unit. If somebody uses their own access code but they open a different unit, the alar goes off. I rented over 25 units all over the city and only this one offered this great protection. EXCELLENT!!!!
We were so lucky to get a large storage unit with Proguard Self Storage in Bear Creek! We sold our house and Cypress and down-sized considerably to move to Spring Branch. The Bear Creek location was close to where we were moving from and where we were moving to👍 Helen and her husband have been amazing during the past three years - offering us packing and storage tips through out our stay. The area is very secure, well lit and monitored. Our experience has just been incredible mainly because Helen and her husband are just wonderful people! We just recently down-sized to a smaller unit. We decided to stay with Proguard at Bear Creek mainly because of Helen and her Husband! I highly recommend this location- you will be so happy with this location!
The best customer service experience I have had in a long, long time. I worked with Helen, the property manager. She was knowledgeable, efficient, smart and kind. Helen went out of her way to help me get the unit I needed at the best price. I cannot say enough good things. Fabulous.
Helen and Daniel are great people and easy to work with. I’m still a customer, just moved into a bigger unit. I highly recommend them.
The couple running this place is wonderful. They were so helpful in every aspect of my storage needs. If you need a storage building for any size it will be to your advantage to see Helen at Proguard on Hwy. 6 and Clay Rd.
Great managers, always helping. Very safe and clean place. Thanks
Daniel and Helen were Awesome! I would Highly Recommend this Location to anyone. They were Super Nice and very Helpful. The Facility was Clean and well Maintained.
Best storage in the area. HIGHLY recommended. Management is top notch and good people. Clean and safe facility.
I rented one of their units for about 6 months and I have nothing to complain e about. The staffs are awesome and friendly. They help my move in and move out really easy. Thank you Daniel & Helen.
Great facility managers. Clean place. Fair rates. Would recommend.
Great service
Great pricing & great people
Recommended place very nice people in there
Great experience. Highly recommended. Clean, well lit.
Safe, well controlled access facility.
This facility is clean and rates are reasonable. When moving out I had a problem with the manager and posted a negative review. Since I posted the bad review, the owner called me and apologized and will refund me one month's rental to compensate for the inconvenience caused me because the roof was leaking into my unit. I appreciate this very kind gesture and have erased my negative comments.
The best storage I've ever seen. Clean, nicely located, with very polite and friendly management. Overall the place feels very secure, the units are neat and make the impression of solidly guarded. The air conditioned units are wonderful in the heat of Houston summer. I'd not hesitate a second to return here if ever needed storage again.