Robert has been so helpful with great communication! We have rented from this facility for 4 years with many units and appreciate the new customer service and increased upkeep in the hallways.
This place is awesome made securing my storage so easy even moving state to state. 7 stars not only where the procedures good the staff was so friendly
Been there almost a year, have 2 units. Things that I like: the covered loading area; no thresholds to pull a loaded cart over & have things fall off; units have lights that come on automatically when you open the doors; Robert the manager is great & takes care of any issues right away. There was an auto pay glitch but he made sure that I got late fees refunded. Things I don't like: it was hot in the summer: the fans weren't on; sometimes the bathroom wasn't clean or open. But I like it much better than the place I was at before and it's cheaper.
Monse was very helpful and polite. I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect storage area. I highly recommend this business.
Great facility. Very clean, affordable and secure. Robert is very friendly as well.
I love it here. Tons of selections available. The only thing I would want different is just a little cheaper but really not that bad.
Convenient
C Hawk was very helpful and friendly! Great guy!! Had a great experience!!
Journey as the South Bend Location was just absolutely phenomenal to work with. Genuinely thank you for making a very stressful time in our lives just a bit easier you have no idea how much it helps!
Everything was great once I finally got in. Everyone was super nice. My only issue is online doesn’t say there won’t be anyone in the office on Mondays and had a problem getting my code but other than that it’s been a great experience.
Caleb helped me right away and got me set up with a new locker in no time.
Anita is the absolute best way n the Bend North facility. She is so personable and wonderful to work with. She manages the facility very well. Extremely clean and perfectly maintained. We feel very secure when there!
We rented with them for a long stretch. We always received good, caring service. The facility is very nice. It’s clean, secure, well lit, climate controlled, and well maintained. And, there is thorough video surveillance and fire detection and suppression systems. I highly recommend this facility.
The place is incredibly clean, organized and secure. The two managers helped a lot on my pre-rental visits and were very friendly and anxious to hear why I was moving from another storage. On the second day of my move-in, I accidentally dropped my unit-lock keys (all of them) in the corridor and didn't notice until I arrived home. I started the drive back, but Dave, one of the managers, had already tracked me down (by viewing the surveillance video and code log) and went well out of his way to contact me. Very much appreciated. Friendly and helpful. Glad I made the move.
Great storage options. Friendly manager. Move in went like clock work.
It's a really clean place very clean looks new, not a customer I went to pick up a item for sale
We’ll I don’t like the fact I need to rent storage space, but since I do, Northwest Self Storage is a great company to work with. The building is clean, the management is great, friendly and helpful. I highly recommend.
All good. Thanks, Mike
Very professional and friendly
The facility was clean and well maintained. The staff was friendly and knowledgeable about the different options to address my storage issue.
Dave was very helpful and accommodating! I highly recommend this facility to everyone who needs a clean and secure place to store your items.
Storage secure, both in Bend & then in Redmond. Carts always available for use in Bend. Easier access to drive up close in Bend. Staff very accommodating.
Friendly staff, good location, and competitive rates!
The gentleman at the front desk was awesome. He showed me around and explained everything I needed to know, plus happily answered all my questions. Customer P.R. a plus. New, very secure and very clean building.
Dave the manager very nice guy and very helpful.
