SecurCare Self Storage Facility at 4919 Unionville - Indian Trail Rd W in Indian Trail

SecurCare Self Storage facility

4919 Unionville - Indian Trail Rd W, Indian Trail, NC 28079

(704) 882-4200
83 Reviews
Office Hours
Monday - Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
Closed
Access Hours
Monday - Sunday
6:00 AM - 10:00 PM

Available Units

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Nearby Facilities

4.55 Miles Away
SecurCare Self Storage | Matthews-Mint Hill Rd
4.8
720 Matthews-Mint Hill Rd, Matthews, NC 28105
(704) 846-6300
Small
5 x 10
62 /mo
Medium
10 x 10
111 /mo
Large
10 x 20
199 /mo
Vehicle
10 x 20
View All
6.82 Miles Away
SecurCare Self Storage | E Independence Blvd
4.7
8438 E Independence Blvd, Charlotte, NC 28227
(704) 563-6020
Small
5 x 5
12 /mo
Medium
10 x 10
39 /mo
Large
10 x 20
144 /mo
Vehicle
10 x 20
144 /mo
View All

Reviews

American Property (Land)
From Google
5.0

Johnny, he is very kind and polite!

Lucky Simp
From Google
5.0

good place

A Del Vecchio
From Google
5.0

Nice facility

Suzi Zoltowski
From Google
5.0

The manager on site, Johnny is the best ever. Is easy to work with and always goes the extra mile.

Sergey S
From Google
5.0

Great place the map of the parking spot would be helpfull but overall good place

Ashley Johnson
From Google
5.0

Clean, secure, and awesome customer service. I wouldn’t store my grandmas belongings anywhere else. Johnny is one of the best people I have ever had the pleasure of dealing with.

Maya L
From Google
5.0

Best storage place in the ITL area! Quick and accessible service. Johnny is definitely one of the top managers at any previous storage companies I’ve stored with. Johnny is THE best!

Alvin Stinson
From Google
5.0

Customer service at it's finest.

Eric Irvin
From Google
5.0

Yes this stores are always wonderful willing to help with everything you need answer all your questions especially the store manager Johnny wonderful personality very helpful when talking to him and appreciate his help.

Austin Smith
From Google
5.0

Johnny was great to work with and made the whole renting a spot easy and quick for me. Definitely recommend him and secure storage to anyone

Annette Chastain
From Google
5.0

I had questions in reference to this particular storage facility. I spoke with a gentleman named Johnny. He was extremely nice, and answered each & every question I had. Just want to thank him for having such great customer service skills.

Nicolas Orellana
From Google
5.0

Great experience! Used SecurCare to store my items while moving to a new house, and Johnny made it super convenient and accessible. Would definitely recommend.

Young Buck
From Google
5.0

Johnny was awesome! Will definitely be storing here in the future as well!

tessa Barrows
From Google
5.0

awesome place for storing all your things! Johnny made the process super easy with flexible pricing. He answered any and every question I had, and didn’t rush me at all. Definitely store here!

Wack
From Google
5.0

Great place for storage. Been to many others and this is the best by far. The manager (Johnny) was super helpful.

Andres Ayala
From Google
5.0

Such a great atmosphere. Johnny made it easy and accessible, and got me the best rate possible. He always gives me a call so my payments are on time! What a great storage company!

Kyla Hacker
From Google
5.0

When I say that Johnny is one of the most helpful men I’ve ever met, I mean it. I didn’t know what to expect coming in but he guided me through the process and made it so easy. If you’re looking for a storage center this is the place to go!

Yesica A Carranza
From Google
5.0

I’m been renting for more than 5 years,Johnny is an amazing person and Tara, 5 *

Samantha Grace
From Google
5.0

Was super helpful and nice. Will definitely be recommending to family and friends!

Tamara Koltun
From Google
5.0

SecurCare Self Storage is a great place for keeping your extra stuff. The customer service is wonderful. Johnny, the property manager, will do everything possible to accommodate your needs.

Kevin Harmon
From Google
5.0

Very nice, clean, secure place. Easy to get in and out of. Friendly staff.

Zachary Campbell
From Google
5.0

I'm delighted to share my positive experience with Jonny as my property manager! Jonny consistently goes above and beyond to ensure that my business space is well-maintained and that any concerns or issues are addressed promptly. His professionalism, attention to detail, and excellent communication skills make him a pleasure to work with. I appreciate his dedication to providing exceptional service and would highly recommend him to anyone in need of a reliable property manager. Thank you, Jonny, for your outstanding support!

Jennifer Cisero
From Google
5.0

In a time where great customer service seems to be a thing of the past, I was thrilled to find Johnny at SecurCare Self storage!!! My son was a month in-between homes and I needed to find storage. I called many places and was given outrageous prices and no customer service. My last call was a bit farther but definitely worth it! Johnny was kind and caring and took the time to actually hear me and help me. I was so grateful to find excellent customer service and I trust my things are protected there. I will definitely be using Johnny for my future needs! Thank you so much - Jennifer C

Marilynne McCray
From Google
5.0

Excellent customer service!! Was helpful and informative - thank you so much for a positive experience!!!

Ʊ Dawn Adkins Ʊ
From Facebook

Would recommend! Great location with easy access. Customer service is very good with Indian Trail location. Always prompt friendly service. Clean units and kept well. 10/10

Streamline Borders
From Google
5.0

Great experience. Quick, easy, great prices. Johnny is a great guy to work with.

Beth Helms
From Google
5.0

Johnny has been absolutely wonderful with my account.

Holli Bennett
From Google
5.0

Top notch customer service from Johnny. Great communication. Flexible. Great deals to get in a unit and easy to get in and out of. I’ve had multiple units when needed and will always choose to store with Johnny!

Octavian Jackson SR
From Google
5.0

It's didn't take no time to the getting the stores unit The guy at the front desk was right respectful and helpful

Ant Booth
From Google
5.0

Johnny is a World Class Gentleman. Great guy that is just like you & I. An average Joe..lol

Tommy Braswell
From Facebook

I like being able to walk in and speak with a person! Prices were great and great customer service!!

REGGIE JACKSON
From Google
5.0

Great experience. Respectful, polite, considerate, well mannered, and knowledgeable. Highly recommended

Cindy Pierson
From Google
5.0

Kind service . Professional.

Nancy Lowery
From Google
5.0

Great customer service and competitive price

Shelly Henderson
From Our Website
5.0

Ms.Melissa, the representative was excellent in navigating the process to secure my storage unit.

David Wright
From Our Website
5.0

Great job, very pleased

Rob Morris
From Google
5.0

Johnny, the Manager of the place, is fantastic. He was/is extremely helpful, even going above and beyond by calling corporate on his phone for me. I've "stored" with several different brands in the area. These guys are great.

Proctor Freeman
From Our Website
5.0

The onboarding process was very detailed and smooth.

Mark Behrens
From Our Website
5.0

Very helpful in a time sensitive situation.

Mary Ellen Brady
From Google
5.0

You've taken good care of me! Prices were good, and everyone was helpful to me. Thanks!!

Jermaine McDougald
From Google
5.0

Great service is what you will get from renting from this location.

Melissa Lindesmith
From Google
5.0

The two employees that were at the location that I will have a storage unit we so helpful it was so nice to have have the help that they both gave me that I will definitely tell everyone I know when they need a unit to go there first.

April Stubbs
From Our Website
5.0

Great staff and easy to rent unit.

Grace Stanley
From Our Website
5.0

SecureCare employees are always friendly and willing to help their customers. I have stored items at this facility off and on for 10+ years and have never had any problems.

Denise Parker-Moore
From Google
5.0

Johnny was absolutely AMAZING!! He explained everything in great detail and asked if I had any questions. He was kind and patient. I came in on a Saturday around lunch time, but he did not rush me at all. As a business owner myself, I always appreciate first class customer service. My unit is exactly what I needed and I love this location. Thank you Johnny you ROCK!!!

Denise Moore
From Our Website
5.0

Johnny was absolutely AMAZING!! He explained everything in great detail and asked if I had any questions. He was kind and patient. I came in on a Saturday around lunch time, but he did not rush me at all. As a business owner myself, I always appreciate first class customer service. My unit is exactly what I needed and I love this location. Thank you Johnny you ROCK!!!

Amanda Harding
From Google
5.0

Easy process and very knowledgeable staff. A pleasure to work with!

Evelin Palomino
From Google
5.0

Great customer service!!

Jackie Rowell
From Our Website
5.0

Both Johnny and Tom were professional and friendly as well as guiding us through the rentals of our two units and the purchase of the packing boxes our two homes will need.

J R
From Google
3.0

No light in outside units and raised price $30 only after renting a few months so not too impressed. Our company will be switching soon.

Michael Nichols
From Google
5.0

Nice place good place to put your stuff

Joey Efird
From Google
5.0

Shopped around for a storage facility that I would feel comfortable with. I called SecureCare . Within A few moments, I knew that was the storage facility that fit me needs. The sales associate was very professional and listen to my needs. She then offered several choices and ways to protect my my investments, She was informative, not pushy and had a desire to help me. So i jumped in my car and drove down to check it out. When I walked in I felt that I had walked in to see a friend (Great Feeling) . 30 minutes or less, I was on my way home to move my things in. Highly Recommend this facility!!

Chatham Johnson
From Google
5.0

One of the cleanest properties I've visited. Office staff are always helpful and courteous.

judy shrader
From Google
5.0

Have had things here for three years in two different size units. Office personnel very nice

David Allen
From Google
4.0

Really nice and safe. But poor management

Joyce Bowden
From Facebook

I have no complaints. The staff was very friendly and the unit was clean.

Tanya Hinson
From Facebook

The most kept storage units. Very kind and helpful. Very nice.

Jess Lopez
From Google
5.0

Management (Tara) worked with me to help me find the best unit at a great deal and suggested auto pay. The whole property is a nice, clean climate and all the cameras, lights, access with frequent security checks make me feel secure.

RICK Houston
From Google
5.0

Thanks to Tara, I ALWAYS have a pleasant experience with SecurCare Storage...both in-person visits as well as on the phone. Tera is not just helpful, but also very WILLING to help. Always super friendly and kind with a big smile. And in my case, she is like my 3rd hand...very proactive as she makes it her personal mission to keep my interest at heart. I only wish every place that I do business with had a front line staff like Tara...KNOWLEDGABLE, CARING, HELPFUL and FRIENDLY. Sincerely, Rick Houston

Kristin G
From Google
5.0

Love the place! Super convenient and friendly. Tara was knowledgeable and professional and we appreciated the time she spent with us! I will definitely recommend this establishment to anyone with storage needs.

Rod Smith
From Google
5.0

Great experience! Staff was very friendly and very professional. They went the extra mile to make sure they explained the agreement and the entire process was quick and thorough. The price was more than competitive with similar facilities in the area. Would highly recommend and will be using them again. Thanks

Julie Broadway
From Google
5.0

We have had our items in storage with Secure Care in Indian Trail for years and couldn’t be happier! Tara in the office in an absolute dream to work with when it comes to payments or anything concerning our unit. I have recommended them to friends and family and will continue to do so!!

Lynn Wemer
From Google
5.0

MsTara was wonderful helping me make a decision to rent there, she was very helpful and knowledgable, I will definitely recommend this storage to others! Thank you!!

Sarah Harper
From Google
5.0

Wonderful staff and friendly, extremely helpful, especially Tara !

Ember Ehrenhaft
From Google
5.0

I love this place! Service was quick efficient and the employees are so nice and helpful!

Shannon Austin-Ball
From Google
5.0

Great location and secure! Tara was wonderful in helping me find storage best for my needs!

Latonia Jordan - Samuel
From Google
5.0

I have been with SecurCare Self Storage for over four. Awesome, management team (Tara), very helpful with finding me more space with the growth of my Small Business. Thank you for being you.....Latonia

Fred Sanford
From Google
5.0

Great Customer Service...

Emily Radspinner
From Google
5.0

Tara in the front office is AMAZING, I live her positive attitude and willingness to help me with everything I've ever asked of her. I highly recommend this establishment.

Jo Jo
From Google
5.0

Great folks and wonderful, secure facility.

Mary Hunter
From Google
5.0

The entire agreement from the inquiry, to signing the agreement and then the termination of the agreement was as smooth and pleasant as one could possibly expect. Grounds were maintained and they were quite proactive when they had a problem with the gate.....GREAT JOB SecurCare

Amy Smith
From Google
5.0

We loved our experience especially preparing for our move.

Scott Templin
From Google
5.0

Great customer service, would return if I needed storage again. Everyone is very helpful and the facility is clean.

Al Padron
From Google
5.0

Fast, friendly, courteous service.

Frank Tino
From Google
5.0

Have a great experience wonderful staff especially Tara

Roman Khassanov
From Google
5.0

Good parking place

Brian Fahrenkrog
From Google
5.0

Tara was great and she explained everything in detail. SecurCare Self Storage also provides discount to active military and veterans:)

Jackie Proffit
From Google
5.0

I’ve leased office space at SecurCare for 7 years. I’ve found the management here very helpful and easy to work work. They have also been spot-on with any needed repairs and have executed them in a timely manner for me. I highly recommend SecurCare in Indian Trail for both business space and your storage needs.

Liz Washburn
From Google
5.0

Pleasant, helpful employees. Clean, well-maintained, and safe storage units.

Ryan Tressler
From Google
4.0

Grate place to store a large trailer, one of the few places that has the room for large trailers. I had stored my 36' trailer there and there was plenty of room to move the trailer around. The other thing that I liked was the auto pay, set it up and they will take it out when you want it to come out.

Joel E. Williams
From Google
5.0

Safe and secure helpful and friendly

Tolliver Pruitt
From Google
5.0

Clean, Friendly, Easy access.

Heather Snyder
From Google
3.0

There rent goes up all the time. When i first started it was 66$ now its 80$. And thats bc im locked in. Its more than that. But the people who work there are very nice. Love the people not the business.

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