iStorage Facility at 24579 Ann Arbor Trl in Dearborn Heights

iStorage facility

24579 Ann Arbor Trl, Dearborn Heights, MI 48127

(313) 395-1302
204 Reviews
Office Hours
Monday - Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
Closed
Access Hours
Monday - Sunday
6:00 AM - 10:00 PM

Available Units

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Nearby Facilities

2.95 Miles Away
iStorage | Telegraph Rd
4.9
14433 Telegraph Rd, Redford, MI 48239
(313) 635-0158
Small
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37 /mo
Medium
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100 /mo
Large
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209 /mo
Vehicle
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268 /mo
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3.52 Miles Away
iStorage | Kean St
4.9
23954 Kean St, Dearborn, MI 48124
(313) 395-0303
Small
5 x 5
49 /mo
Medium
10 x 10
83 /mo
Large
10 x 20
202 /mo
Vehicle
10 x 20
View All

Reviews

Staleana Thorsby
From Google
5.0

Ashley is absolutely amazing and a pleasure to do business with. She goes above and beyond for everyone. She is very knowledgeable and professional. Thank you so much. You are truly valued.

Ezra Williams
From Google
5.0

Nice person and very helpful

Zaria Pope
From Google
5.0

Kate was great!!! She was very patient with me and 2 year daughter and showed great customer service.

J Morrison
From Google
5.0

Clean facility - friendly staff

Cj Gutierrez
From Google
5.0

Kate was great!!! Thank you for your help!

Aaron Kubiak
From Google
5.0

Very clean and well kept facility. Very nice and helpful management. Great place!!

angie williams
From Google
5.0

Kate gave excellent customer service! She was pleasant and informative, and gave me a great deal. Definitely recommend!

TWante Birl
From Google
5.0

Kate is very kind and polite! She's has been very helpful whenever I have question!

mazen haidar
From Google
5.0

Service was great. Thx katev for you great service

Tiffany “TiffD” D
From Google
5.0

Thank you Kate for helping us close out our unit. We have had a good year keeping our storage safe and secure.

Admiral Doggo
From Google
5.0

Sam and kate were both polite and helpful!

Nina Gray
From Google
5.0

Kate and Sam were very friendly,helpful and kind. They were very considerate and concerned about our needs.

Latrice Wright
From Google
5.0

Very friendly and thorough and helpful and knowledgeable

Clarissa T Prather
From Google
5.0

Very professional and courteous would recomend.

Stephanie Dulaney
From Facebook

Kate v is so helpful she explained everything I needed and walk me through. She is awesome!

Lanice M Clark
From Google
5.0

KATE AND SAM ARE AWESOME!!

Danama Peeples
From Google
5.0

excellent customer service

zachary allende
From Google
5.0

Kate is super friendly and professional!

Danny Konczal
From Google
5.0

Kate was very helpful .clean and well maintained

Vontae Jones
From Google
5.0

Kate was so sweet and very helpful!

Melissa Ullery
From Google
5.0

Went in to pick up belongings from a storage kate went above and beyond with excellent customer service would recommend to anyone looking for a storage unit facility that treats you like family.

Qasenova
From Google
5.0

The best place to keep your property safe and secured! I always find it very easy to access the property and feel welcomed by the manager Kate shes always helpful!! I highly recommend it.

Brian Kemian
From Google
5.0

The manager Kate was very helpful in getting me the storage space I needed. The facility is very clean and well maintained.

S & J Used Auto Parts
From Google
5.0

Best experience with great customer service! Kate is amazing!

Alexander Cholmakjian
From Google
5.0

Had alot help coming in. When i couldn’t find the right price for me. She assisted me to find better prices to storage units near us. She wrote a list and I couldn’t be more thankful 🥲. I’m reserving a storage the next town over. Thank you iStorage 😄.

Van Williams
From Google
5.0

January 9th was the worst day of me and my children lives. As soon as I walked into istorage Kate was great. She made the process smooth for me. Anytime I called her with an issue she made sure to assist me with patience and understanding I’m glad I chose istorage

K S
From Google
5.0

My wife and need to transfer to a bigger unit. I did a online reservation a few days and Mike from istorage called me this morning to finish the process. Although my wife and I were indecisive, Mike was more then patient and happily helped us no matter how bothersome we were. Great customer service! Thank you Mike.

Cheryl Storrs
From Google
5.0

Storage unit manager Kate was very pleasant, informative and helpful. She helped me in transferring units and even provided lights when I had been trying to get lighting in my previous unit.

ibrahim wahab
From Google
5.0

Kate was awesome. Great manager.

tedra
From Google
3.0

Friendly service. However, huge increases too often for no none reason. Except they can ask for more money once your stuff is in storage. Prices are too high and no deals offered if you have two storages. Rip off!

Joyce Suiter
From Google
5.0

Came in handy

Juscallmepnut
From Google
5.0

Good customer service, storage facilities is neat and clean

Hussein
From Google
5.0

Very nice staff and storage unit

Nova Morningstar
From Google
5.0

The head manager lady at the desk was hella sick. I believe her name was Kate. She knew all the questions I was gonna be asking already and even though she does it every single day she was right there with it! She is great.

Lauren Allen
From Google
5.0

Your property manager Kate is very very professional she is an asset to you facility . GIVE HER S RAISE

Frances Ortiz
From Google
5.0

Kate was amazing. Made the leasing process super easy.

Tuanya Watkins
From Google
5.0

I won an Auction an Kate was so helpful walking me thru the process. It was my first time. Thanks!

Meeting in the Ladies Room
From Google
5.0

Love it here very friendly helpful!!

Mike P
From Google
5.0

Awesome customer service from Melissa. Friendly. Very helpful!

A J
From Google
4.0

Needs a bathroom outside after hours for renters.

Vanessa Alcocer
From Google
5.0

Just recently got a unit at the dearborn heights istorage location and so far I like it alot. First off the office is nice and clean and the woman I dealt with was amazing her name is Melissa. She was so helpful and even stayed later to make sure i got my unit that day. She answered all my questions. She was an angel. The unit itself was clean which is always good. I love all the cameras and the gated entry as well. Only thing I feel is a bit of a down fall is the price. I feel the price for the unit i got was a bit pricey. Other than that its wonderful. Update: I moved to a new facility due to the price of my already expensive unit went up even more for no reason. Way to high in price. Was 200 for our unit there and I'm now paying 119 somewhere else who wouldn't switch?

Linisha Thurmond
From Google
5.0

Ann Arbor Trail ….. Melissa was a very good receptionist and host a joy can’t wait to enjoy the storage ❣️❣️

Brittany Leura
From Google
5.0

Melissa was very nice and professional.

Anthony rAaScH
From Google
5.0

Great customer service, and a very clean property 😎😎

Damien Bailey
From Google
5.0

Cool

Ayo F
From Google
5.0

Melissa’s awesome ❤️

Mary Vartanian
From Google
5.0

Melissa was very helpful, kind and nice. Highly recommend!

Garcia Bragg
From Google
5.0

Very professional diligent service.

Deshawn Amos
From Google
5.0

Professional, helpful, and good service from property manager Melissa R. Thanks so much!

Lori Sutton
From Google
5.0

Terrific experience, very clean and well maintained facility. Melissa answered every question and treated us with respect and consideration. I would recommend with absolutely no hesitation!

Erika Jackson
From Google
5.0

I visited four storage locations and this was the most professional and knowledgeable staff I encountered. Issac (I believe that was his name ) went above and beyond for me. When I thought I needed a size he didn't have at his location he call the other locations to find the size I needed. I'm glad I'm doing business here.

Zaynb al
From Google
5.0

Melissa is amazing! She is so helpful & is always so polite. I have been to many different storage places & she makes the process so easy & professional.

Brandy Jarrett
From Google
5.0

Melissa is awesome and her customer service is EXCELLENT!!

CORY WILCOX
From Google
5.0

Great service, very helpful and answered all my questions. Clean grounds. Will recommend to family and friends

Lindsey Luke
From Google
5.0

Melissa is the best, she is so helpful and nice. I appreciate her helping me out with everything!

Hassan Baydoun
From Google
5.0

Melisa was great kind,patient,and had good customer service I appreciate her help

James Bryant
From Our Website
5.0

Malisa is the best she is very professional and proved me with great service.

Tims Gourmet Sliders
From Google
5.0

Melissa was great. Took care of all our needs. The storage unit was clean as well as the grounds. Very impressive.

Brian Drazek
From Our Website
5.0

You guys did a good job

Lynn Hurt
From Google
5.0

I filled out the forms online and everything was ready the very next morning. The process went smoothly. Unit was nice and spacious for what I needed. Received a follow up call from Melissa to welcome me and to see if I had any questions. Very professional!

Hailey Stubbs
From Google
5.0

Melissa is amazing and super helpful! I completely forgot to put a lock on my things and she took care of it before I even knew about it. Would highly recommend this place to anyone looking for a safe and secure place to store their things. The staff and customer service are impeccable!

Antonio Golly
From Google
5.0

Excellent customer service, very nice and friendly.

Porsha Solomon
From Our Website
5.0

The lady at the counter was great! I ordered a unit online. And the process to actually getting into it was smooth. Clean facility compared to most I used in the past.

Kevin Dunn
From Our Website
5.0

It was Great! Thank you for all that you do!

Angelique Freeman
From Our Website
5.0

Awesome! Always choose i storage

Jody Tobin
From Google
5.0

I’ve had the pleasure of working with Melissa for a few weeks now, she’s been so helpful and patient, finally after a month I was able to get back to MI to rent two units and it I was a pleasure meeting her finally! THANKS MELLISSA!!!

JaVonte Cowan
From Google
5.0

I love this place first time getting a storage unit and Malissa helped me out perfectly even when I fell behind on my payment she talked me through the process and was very willing to help and very understanding about things happening with life she was never rude or annoying or anything she’s wonderful there team is wonderful great job and service you guys have you guys forever have a customer with me THANKS AGAIN MALISSA!! I hope I spelled that right 😁🙏🏾

Arianna Harp
From Google
5.0

Melissa was extremely helpful, and kind. Very friendly and was willing to work with me despite Mercury retrograde trying to tear everything up lol. I appreciate her help so much. Give her a raise 😊

Alaa Jbara
From Google
5.0

Very very helpful and great service, thanks to melissa for helping me out and taking her time to ensure my delivery is easy

Nicole Larrain
From Google
5.0

I just wanted to drop a review here for Melissa. My son and I had some unexpected issues come up with a move and she was more than willing to help. She was outstanding! Thank you Melissa for going above and beyond!

Alan
From Google
4.0

Everything is great except the price but thats life...

Marwa Beydoun
From Google
5.0

Melissa is very kind and helpful! I would definitely recommend especially if she is there!

Malek Harajli
From Google
5.0

Melissa was Amazing! Great service and very friendly!

Nicholas Santostasi JR
From Our Website
5.0

Was very pleased with my experience very clean and safe environment

Dawn Lindsay
From Google
5.0

I absolutely love Melissa she has awesome customer service!!!! She made sure before I signed I understood everything!! This world need more patience!!!

Zainab Alassadi
From Google
5.0

Thanks to the amazing profesional Melissa she was very helpful and patient also the storage unit was very clean

Amy A
From Google
5.0

Melissa is always polite and helpful. Location is always clean.

Rosa Conley
From Google
5.0

Melissa was great!! It's hard to find great customer service these days but she has it!! She made my experience a breeze! Thank you!!!

Desjah Hood
From Google
5.0

I have had a pleasant experience . Melissa was great help to me and she made sure I was completely satisfied before leaving . I recommend this place to anyone.

Robert Warren
From Google
5.0

Melissa is such a nice lady, she was a huge help with my moving process

Chels T
From Google
5.0

The manager Melissa is a blessing and pleasant to all patrons.

Xavi Zayter
From Google
5.0

Great customer service and the business is very secure and well maintained!!!

Marlene Riggins
From Google
5.0

My daughter and I had every intention of shopping around for the best storage places to fit our needs and this was our first stop. Melissa and Alicia were so helpful and cheerful that we walked out of there having secured a unit without going anywhere else. This facility is clean and very obviously kept up so that was a giant plus, but honestly it was the interaction with Melissa and Alicia that cemented our decision.

Ladonnawordlaw Wordlaw
From Google
5.0

The person that assisted me Alicia, was very helpful and knowledgeable. She went above and beyond to assist me. My rental experience was very acceptable.

Elan Fouch
From Google
5.0

Elisha explain that she was new at her job however, she was awesome in helping me with all the necessary questions I had to make a decision. Thanks again

Anthony Jones
From Google
5.0

Ellisha was very helpful and very knowledgeable Thanks for the great service.

Katie Alsobrooks
From Google
5.0

Melissa is very professional and courteous. Outstanding customer service!

Cresent Tree
From Google
5.0

It was a great experience. This is my fourth year with them and i keep going back

leasa mallah
From Google
5.0

Never needed a storage unit before. The Attendant walked me through each step and explained the process she was extremely helpful and patient so glad I chose this storage unit

Jordan D
From Google
5.0

Easy and convenient way to get storage access. She was very helpful in get me setup and letting me know how they operate to keep things safe!

Kim Ford
From Our Website
5.0

Melissa was great! Melissa was very courteous and helpful. When I had a minor, nothing major at all, discrepancy, Melissa contacted her manager and got it resolved immediately. I was very appreciative and grateful for her responsiveness.

Kim Ford
From Google
5.0

Melissa was very courteous, helpful and answered all my questions. She was very pleasant to speak with over the phone and in person.

Jeff Albers
From Google
5.0

Thanks Melissa for going above and beyond to ensure we had the right size unit to fit all of our stuff. The processes was quick and easy, and had a very clean unit to use.

Kimberly Renkema
From Google
5.0

Great facility, highly recommended! The staff here is always helpful and friendly.

alaysia thomas
From Google
5.0

Melissa was such a pleasure to work with. She made the process quick and easy!

Troy R
From Google
5.0

Melissa was incredibly thorough, helpful and absolutely pleasant to work with. She made me feel comfortable and confident in their facility. Definitely recommend their facility for all of your storage needs!

Moe hussain
From Google
5.0

Such a wonderful staff and always going out of their way to help! Such an amazing experience

Michael Hagner
From Google
5.0

Great staff and always have a smile, clean lot and the employee's are always trying to help get answers to questions even if they don't know off hand.

Marguerite Miller
From Our Website
5.0

Great people. Location is convenient.

James Treadway
From Google
5.0

This is a nice quiet location if you have items you want to store not a lot of traffic it's kind of private sits back off the street and you can get your items and feel secure and store your valuables there take a look check it out👍

Moe Faraj
From Google
4.0

Storage units are well sized for the price. Access is easy yet secured. 24 hour surveillance throughout the entire property. Staff is very nice. Would have given 5 stars but last winter (with commercial van) a few snow days and days after there was still snow on the lot and had some trouble navigating the lot.

Paul Kolinski
From Google
5.0

This is my first time renting a storage unit and couldn't be any happier with the experience. Melissa was incredibly friendly, positive, helpful and gave me all the information I needed. I wasn't expecting that kind of customer service, but I would I would highly recommend this facility.

Alyssa Petroi
From Google
5.0

Had a wonderful experience as a first time storage unit renter. Staff was incredibly friendly and kind, gave me all the information I needed and walked me to the unit!

Donna Judd
From Google
5.0

This Storage Facility is fantastic. My experience has been nothing but positive. Melissa was so helpful and truly a wonderful person to work with. I would highly recommend this facility.

Willie Solomon
From Google
5.0

Melissa was very helpful. She answer all my questions and the set up went smooth.

Lucille Koussan
From Google
5.0

great experience with iStorage Self Storage. Their representative answered all my questions. She offered information and service that I didn't even think of asking. Would definitely use again.

DEARBORN HEIGHTS AUDITORS LL
From Google
5.0

Great self storage location near residential area. Melissa offered great customer service and informed me about the units.She was able to meet my needs and give me peace of mind .They offer both indoor and outdoor storage and a variety of room sizes.Highly recommend 👍¹⁰

Amanda R
From Google
5.0

We have had a unit at this location for a few years. Not only is the facility clean and easy to access I love that I don’t worry about theft or issues with my storage items. The office staff is so professional and easy to work with. The cost is the best around and the hours are great for access. I will go out of my way to use Istorage as long as I have needs. Plus the girl in the office was amazing taking my payment and observed mask and. CDC guidelines without making me feel uncomfortable. 🦄🦄🦄 in the storage world.

Account Holder (Biz)
From Google
5.0

I stored my stuff here for one year and it was very safe and exactly as I left it when I came back to get it today. Melissa, who runs the office at this location, provided excellent customer service and made what was a difficult day easier her friendly and professional assistance. I would recommend Istorage, Dearborn Heights, to anybody looking for safe, secure, clean storage.

Trent Gavin
From Google
5.0

Overall.. the business as a whole was very professional and extremely helpful. Especially for me being a first timer. Would and will recommend for possible future users.

Rawad Hadla
From Google
3.0

Simple enough and clean units, had poor customer service 1 of the 2 times I went into the office

Derrick Marsh
From Google
5.0

Covenant nice clean storage . Tiffany will help you through the process easy &smooth. 👍

Tiffany Gee
From Google
5.0

Tiffany was so nice great customer service!

Moe Eldana
From Google
5.0

Melissa answered all my questions and she did a great job explaining what was needed. 5 stars awesome Storage units at fair prices!! Thanks

Jon Toboy
From Google
5.0

The place is really neat and clean. Also the staff is very friendly and knowledgeable.

Kool Mcfly
From Google
5.0

Melissa did a wonderful job explaining everything. Nice and secure units

Tim Mcwilliams
From Google
5.0

Great place to store your belongings, safe and secure. Wonderful staff, very helpful and friendly. Would definitely recommend them.

Tirsey Jones
From Google
5.0

We were able to register online without any issues. Units are clean and well secured. Friendly staff and in a good area. Very satisfied.

Andrea Juszczyk
From Google
5.0

The property manager was very kind and helpful. Great customer service!

Leo J. Brown
From Google
5.0

We appreciate Melissa’s helpfulness today. Had a few questions and she was very attentive to me and my family’s needs - we never felt as if she was rushing us or not wanting to be bothered. We never have any trouble with iStorage.

Rachel Gonyaw
From Google
5.0

Super friendly and nice! Reasonably priced and clean!

Johnny C.
From Google
4.0

Good!

Alexandria M
From Google
5.0

Great customer service. Melissa made my move easy!

ceeyana smith
From Google
5.0

Great customer service! Very friendly! Highly recommend !

Keith Butler
From Google
5.0

Nice and friendly and helpful for me

Jennifer Seremak
From Google
5.0

Melissa was awesome to work with. She went out of her way to solve an issue we had. I appreciate all of her help. Very pleasant on the phone to talk to and great customer service.

Brandon Phillips
From Google
5.0

With all thats going on in the world its good to see that people are still nice. I had trouble booking my unit online which resulted in the classic run around and multiple phone calls. I finally just went up to the facility and luckily MELISSA RAASCH was there just getting ready to end her shift on her FIRST DAY of work. Instead of simply ending her day, she helped me resolved my issue in record time and prevented me from trying my luck at a different storage facility, which probably would’ve been uhaul. Thank you Melissa if you ever see this. I storage is LUCKY to have you ^_^

James Saunders
From Google
5.0

I find it to be very neat and clean. Staff very friendly and helpful. Would definitely feel good havin my items stored in the facility. A thumbs up for sure.

Vicente Ojeda
From Google
5.0

This is a terrific facility! Has great security, wonderful staff and ideal hours to drop off/pick up anything you need from your unit

Sam Tiger
From Google
5.0

Live it. Cheap and the girl working in the office was helpful and amazing. Automatic gate .it opens with an app.

Casandra Shortridge
From Google
5.0

Excellent customer service over the phone (Britany) & in person (Yvette)

Yahya Alshalali
From Google
5.0

This is the best location to store your stuff Chelsea and Britney they are the best they helped me.

Maxine Taylor
From Google
3.0

Rego

Madison LeBar
From Google
5.0

Chelsea and Brittany were very helpful and had great customer service! They both answered all my questions and were very helpful.

Rachel Davis
From Google
5.0

The office is so clean! And Brittany and Chelsea were kind, helpful and professional.

Hamze Jawad
From Google
5.0

I went in there to pay my bill and there was a confusion, Brittney was working and let me tell you how she went above and beyond to solve this for me. Dont forget to mention she also had customers walking in to pay there bills and she was multi and triplti tasking like a CHAMP. Thank Brittney for solving my issue. Me and my family Greatly appreciate all you have done. Like I said to you there I wish I was your boss, I would give your bonus for all your hard work. God Bless.

William Wilder
From Google
5.0

Great clean place. Brittany is amazing!

Miriam Saunders
From Google
5.0

Brittany and Chelsea were both kind and professional and the office was clean and organized.

Deanne Jordan
From Google
5.0

Brittany is great at what she does! The grounds are always kept up nicely.

Jennifer Al-Mamory
From Google
5.0

I stopped in to ask a few questions about availability and pricing on different size units and both Chelsea and Brittany we're very personable and had great customer service. They were able to answer all of my questions and I never felt rushed or that they were getting annoyed with all the questions that I had. These two are definitely top notch and I will definitely be back to rent a unit when I need it.

faisal rashad
From Google
5.0

Very friendly staff.. comfortable access in and out.. safe area.. prices are good, also the property manager chelsea was very helpful by making everything clear and easy.. guys rent it :)

Faith Halley
From Google
5.0

I am looking for my first unit ever and Chealsea was so helpful and patient. She answered all my questions and gave me information on all my options so I could figure out what was best for my storage. Thank you so much :)

R Dowidait
From Google
4.0

Clean, well kept. In good shape. Every once in awhile it looks like somebody rammed their gate but they keep fixing it.

W. Hurtt
From Google
4.0

Wanted to give 5 star because Brittany and staff were so great but, I'm a late night person and 10pm is a little early if I wanted to drop some items in my storage unit or pick something up! But thumps up on every other point....

Bishop Legend
From Google
5.0

Elaine was very helpful and the whole staff was very welcoming.

Jacob L
From Google
4.0

Good place

Hassan Zahreddine
From Google
4.0

This place fits all kind if storage needs. It's clean and ventilated, and has trolleys to help you transport your items. Prices are notbthe best, and take into account that this is not a 24/7 open storage. Perhaps for safety reasons, this should be ok. Kept my items for 3 months there and was very happy with the service.

Charles Pettigrew
From Google
5.0

Really nice

Vic Vega
From Google
5.0

Raed was great give me what i need fast and easy. Great customer service.

Khalil Alward
From Google
5.0

Great service.

Rhonda Hughes
From Google
5.0

The person was nice and explained everything clearly.

Husham Al Husainy
From Google
4.0

Raed is great knowns his stuff

Byron Sims
From Google
5.0

Destin service was great, he knew what he was talking about and got me what I needed.

Willis Smith
From Google
5.0

I had to move out of state in a hurry which was a very stressful experience, with the exception of my trip to iStorage. Mr Destin was very attentive to my concerns and accommodating to my needs. This was a welcomed change of pace during a hectic transitioning period. I appreciate you and thanks again!

Charles Bell
From Google
5.0

I came in to ask about pricing for storage units and the customer service I received was great! Destin was very professional and had great customer service!

Bigg Bites Catering
From Google
5.0

Destin Smith was a great help I’m very satisfied with the service I was provided

Flora Conley
From Google
5.0

Destin Smith was very helpful! I had a few questions about their available units and he was able to answer each one. I would highly recommend this location!

Kristin Williams
From Google
5.0

Very helpful and fast

Roe SG (Ms Roe)
From Google
4.0

So far things are great except I was given one price but told to pay $10.00 more😕 the following month. The young man who helped me was wonderful(I'm bad with names).

Marshawn Hubbard
From Google
5.0

Raed Was great professional service and patient

Domonique Johnson
From Google
5.0

Read was great! Dearborn Heights location!

ShadieBee TV
From Google
5.0

Raed Was very professional it does get the unit that’s needed for our needs

John Johnson
From Google
5.0

Raed was great helped make the move easy and fast. Showed us the units and give us the the unit that fits our needs.

Silvia Pinto
From Google
5.0

Shannon is a wonderful property manager, very helpful, with everything. Went over different sizes for storage uints, helped when asking question, very knowledgeable. I would recommend iStorage to family and friends.

Keith Hardaway
From Google
5.0

Read was very helpful patient. I never had a storage unit and read made it very easy for me. Highly recommended.

Allison Vratny
From Google
5.0

Shannon Long was very professional and explain everything to me, showed me the unit and got me out of there in a timely matter. Thank you 😊 would recommend to others.

Mike Nice
From Google
5.0

Raed was very helpful and very professional. He squared me away on a last minute emergency and im very very pleased

Mohamed Shaban
From Google
5.0

there are a nice people and a good place

New Gmail
From Google
5.0

Raed was the best. He was very professional and customer friendly. This is my first my time utilizing a storage unit and I was not sure what to do. Raed provided me a tour of the facility and was patient. Due to Raed's excellent customer service, I will be doing business with iStorage.

Viorel Secara
From Google
5.0

Raed was amazing patient and understanding. Helped make the move easy and went beyond to help.

Kim Deatrick
From Google
5.0

I highly recommend iStorage. Their customer service is excellent, management is stellar & the place is very clean & secure. Will be using them for a long time!

Mohamad Zeitoun
From Google
5.0

Easy access, good office hours, good neighborhood, friendly staff.

martika Berg
From Google
5.0

Great customer service. Shannon was the best!

Lynn Goode
From Google
5.0

Shannon is a pleasure to work with

Iyke Dunamis
From Google
4.0

Great storage place.value for your money

Beverly Dobson
From Google
5.0

Reed and Roomy were extremely nice and patient. I haved never used self storage before and they made my experience very easy. They have great customer service skills and that is very important. The units were also very clean. Highly recommended!

Charlie Thomas
From Google
5.0

clean facility, friendly staff, highly recommend

Adnan M
From Google
5.0

Very very very friendly staff. Very reasonable people. I’d do business with them again even if it’s out of my way. I wanted to end my lease, according to the contract I was supposed to give a 10 days notice, but I waited until the last day. The gentleman I talked to said it’s okay and I won’t be charged for it and was going to prorate if I needed extra days to move the stuff out. More businesses need to operate this way.

Melissa Raasch
From Google
5.0

Shannon is very professional! The property is clean and well maintained.

Lost Literati
From Google
5.0

Wonderful service! Very knowledgeable and helpful! Made thus very easy for me. Highly recommended.

Ibn Morrison
From Google
5.0

Shannon Long was very polite, helpful and patient.

zein bazzi
From Google
5.0

Excellent Service, very friendly, super clean newer units. Shannon is the best

Kristine Weatherford
From Google
5.0

Clean facility and well maintained.

Ted Murphy
From Google
5.0

Seanna was very helpful and friendly she showed me around and explained how everything works. Nice clean place and in a good neighborhood

Demetra Reese
From Google
5.0

Nicole was incredibly helpful and made our experience welcoming and very pleasant.

Virginia Compere
From Google
5.0

Efficient, pleasant and gave me the deal I needed!

Sandra Bosques
From Google
5.0

Awesome service , clean property , nicole was really nice helpful well explain, i will recommend anyone to her

Leah Salemassi
From Google
5.0

Nicole is very friendly pleasant knowledgible and helpful. So glad i came to simply self storage. We need more people like her! Thank you Nicole!

Ali Beydoun
From Google
5.0

The facility is very clean and newly constructed. Shannon was super nice and very helpful. I had reserved a 10x10 unit, and on the day of my move, I realized I needed a larger unit. Knowing that the moving company charges by the hour, Shannon was able to quickly upgrade me to a larger unit and when I arrived, she already had the paperwork ready to go so that no time was wasted. The movers were able to get in and finish the job with no delays. I would recommend this facility to anyone.

Bree Smith
From Google
5.0

Shannon was awesome she made my move in process so easy. Well mannered such a lovely lady

Stacey Black-Quantz
From Google
5.0

Great customer service.

Kim Deatrick
From Google
5.0

We're rented a few storage lockers in the Metro Detroit area and by far, this is the best place we've used. Very clean and secure. The staff is super nice and professional...always. I would HIGHLY recommend this place.

I am NOT Goldenhar
From Google
5.0

Best storage unit renting i have had!

Jennifer Pajot
From Google
5.0

Shannon was very professional and courteous. She was able to answer all of my questions and was always prompt returning any messages.

Tom Ferguson
From Google
5.0

Very Good customer service and very nice facility.

Meghan Merlo
From Google
5.0

Friendly staff. Property is clean and convenient.

Jared Rexford
From Google
5.0

Super friendly staff and clean.

Luciana Wieckowski
From Google
5.0

Very friendly and efficient staff, super clean location. Great experience!

Sara Brewer
From Google
5.0

Great service and very clean!

Mary Ferguson
From Google
5.0

Shannon and Daren are great. They made things super easy. Great customer service.

Joyce Morency
From Google
5.0

Great customer service

Annie Potocki
From Google
4.0

Simply Self Storage in Dearborn Heights is a clean, well lit, secured storage facility. The carts available for customer use can be very handy when moving multiple items at once. The bills come to us through email (my preference) and we send payment directly from our bank which is extremely convenient. The property manager, Shannon, is wonderful! Shannon listens to our requests, responds quickly, and makes an effort to do what she can. It's really nice to know that she is actually available to help us. We have stored at this facility for almost 2 years now and so far, so good. The prices are comparable to others in the area but it's the customer service by far that keeps us happy!

Rob Henry
From Google
5.0

Clean and convenient.

bill
From Google
4.0

Good storage facility

Self Storage Locations

Mississippi
Rhode Island