About this Facility
Facility Features
Reviews
I needed help with a billing issue and Scott and Greg , property managers reached out and helped me take care of my issue and answer all my questions. Very easy to work with. If you need storage, it’s a great place to do business.
Very professional friendly staff.
I didn’t even know there a storage that close to my home. And the owners are kind and very knowledgeable. Scott took me out to show me my unit and to make sure everything was in working order. Very pleasant experience.
Friendly and very helpful. I chose SecureCare because of the positive reviews and the guys are exactly as posted. Very happy.
Had a great experience with these folks
I got referred to a lady name Carla she helped me get the best unit for what I had to store. Thanks a lot.
Great staff they go above and beyond the storages is cleaned great place to store your stuff
Greg and his team were very professional and courteous while explaining the details of the contract I was entering into!!
Greg was friendly and conscientious, making sure he dotted and crossed all the I'd and t's in the transaction. I appreciated his help in making the changes on my account to make things go smoothly.
The staff is Awesome!
SecurCare is the best Self Storage that I've used by fa,r the rates are grate and I already own the storage unit here previously and I just went and got another one, wouldn't do that if I was wasting money.
Great customer service
Very nice and helpful
Scott and Greg at this facility were so nice and helpful!
I have had my storage unit at this location for almost 7 years. I currently have 2 units and I frequently recommend my family and friends. The property manager, Greg, gives me monthly reminders to ensure that I have an opportunity to pay my unit in a timely manner before incurring any late fees. I greatly appreciate that🥰
Nice people
Had a unit here for a few years and never had any issues. Staff was always friendly.
Very very professional. Every time I have a question or anything Greg is always so nice to help and give any knowledge he has. Very great management here
Always so friendly. Very helpful.
Great storage space they are very helpful and willing to work with your specific needs very nice people Nice price on spaces to move while u need storage space
Very friendly and affordable
The facility was a little awkward getting into but once in the place looked clean. The manager was very professional outstanding compared to other facilities I have been to. Keep up the good work.
Scott and Greg are always on point anytime I come in to make a payment super helpful
Smooth and easy experience can't wait for next chance to work with this location again
Very kind,friendly people,and atmosphere. Great prices!!! I will recommend anyone to them. Great People 😁
Quick and easy! They definitely always put a smile on my face. Super friendly. Best customer service! Super cheap too! They give u a letter in the mail PLUS a email if or when they bump up the price!
Greg and Scott, are so awesome! I was transitioning to another unit, and they made the process so amazing. They have a wonderful sense of humor. They explained everything in detail, walked me through the document process, all with courteous service, and stellar professionalism! Thank you guys for making my day
Great staff at this location - Greg and Scott are friendly and very helpful. Highly recommend.
This is a great facility been having storage here for years. Reasonable rates, friendly staff That will work with you. Come check them out and grab your storage today.
I had an excellent interaction with the property manager Greg. My company has been selected to clean out storage units for one of his properties. He was very timely, polite, and appreciative of the service my company provided. I also noticed his level of care when dealing with his customers. His attention to detail was a 5 out of 5!!!
They are awesome and they always get the job done and help us thank you
Greg and Scott are great
This is Bruce Warren, and I'm reaching out to thank you for getting my bucket that i left by my unit, and putting it over by the dumpster. Done
Great place for storage with great people...Greg is the best and actually care about his customers as well as your belongings. Greg as well as the other workers are 5 star employees as well as human beings! You guys have a great sense of humor and awesome people!
Excellent customer service ‼️
Greg was really friendly and helped me pay my balance quickly. He answered all my questions thoroughly. I’ve rented my unit for a couple years and haven’t had a bad exchange with anyone at this location.
Friendly staff, very helpful. Great service.
Very professional and great
Everyone has always been helpful and kind to us, thanks so much
Shayla was patient, and very pleasant to deal with. Everyone I worked with was extremely knowledgeable and easy to work with.
Customer service is extremely important to me. Staff members have consistently provided exceptional service.
Very nice and professional
I would recommend this storage place.There prices are affordable and the spaces are clean and Greg and Scott very good men… I highly recommend and will be back to do business.
Lovely business, always super helpful
Greg was very helpful and customer service was excellent
I love this facility, Greg & Scott are the best, Friendly and very helpful. And has a great sense of people. I also like it cause it feels Serene when I'm there. Wouldn't go anywhere else.
CLEAN AND VERY EASY TO GET TO YOUR UNIT
First time ever having to get a storage & Scott was very helpful. He explained everything to my understanding and his customer service is outstanding.
Allen and Greg were extremely helpful Very pleasant great customer service 👌
Scott and Greg and great to work with! Appreciate the help!
The guys were VERY helpful... Made it easy to come in and talk and get everything I need and more for less.. So no complaints thus way...
I had given this place 3/5 stars before because my unit had been robbed back in 2021 (I believe), BUT they have done much better since that incident. Greg is absolutely wonderful and was able to answer my questions as well as update some info for me. He was funny and just had a great attitude. He's definitely a wonderful asset to the Shadeland location.
Greg and Scott are really wonderful guys. Thank you for everything
Awesome professional experience and I look forward to working with them always 👍
Great team to work with looking for units that suit your needs
Fast and friendly service with a smile, made my day!
There always nice and understanding people
Awesome customer service 🙃
I give SecurCare Self Storage 5 stars they keep your things safe and stored in private units they also have reasonable prices this will always be my go to place when I need a storage unit.
friendly an very helpful.lot of crime in the area but the name specks for itself.
He was fast polite and knowledgeable
I really appreciate the customer service at Secure. They give me courtesy calls from time to time to ensure that I avoid a late fee and I truly appreciate that. Thanks again Greg 🤗
Affordable and great staff friendly and helpful
It's a nice place and it's very affordable. Hidden location somewhat but I like that better
Have been here for years. Still here and that says a lot. Love the Front Office staff; polite, helpful, and efficient. Very reasonable rates compared to every other storage facility in Indianapolis. Call around and you'll see for yourself!
Love this place
Allen really helped me out today. He was amazing and so nice!
Visited with my aunt. She got a unit here as well. The guys were a blast! Thanks!!
Great, assertive and helpfull experience!
These guys are SUPER Awesome at the 21st and Shadeland location!! I was having financial issues and they gave me options that were very beneficial to my needs.
Great location friendly staff
My experiences with SecurCare Self Storage have been really good with these people. They go out of their way to be helpful and accommodating. Thank you so much
They are very NICE AND HELPFUL🫶🏾‼️💯
great team of guys
Thanks To Greg for Great Customer Service!! He’s Awesome!!
Greg was awesome to work with. They were super busy but he was very personable and took take of everyone very quickly.
My experience was great every one was very pleasant when I came in I would recommend them to.
William was ultra helpful. The staff at the shadeland location was amazing and super nice
William had excellent customer service!
Fast and easy process. Very friendly
Office staff is nice and helpful and explained everything so that I understood
The guys that run my storage units are great! Very helpful and always there when needed. They watch out for your units and keep the lot clean. Only one thing. I would like updates for when the storage unit auctions are being held and would be great if they were in person not online.
Good price for unit. Many security lights are out which I wish were fixed
I am very happy with these people they have been kind and Courteous and I’ve always been able to get an extra storage when I need it I love the fact that I have insurance on my stuff I’ve never had a problem I check my things once a month it’s always there it’s always locked up and I really appreciate them
Everyone has been very professional and friendly
Friendly and close to me and the staff is very helpful!
Great and curious
Dave the manager is great there.
Great people & nice clean units.
Very nice people thank you
Paid on my storage. Employee was pleasant
Online check in was great. Place could use some TLC
Customer service
Excellent service
Not what I expected to look like but my things seem to be safe.
The person in charge was very pleasent and helpful, a good business man as well. Thankyou.
Well I was waiting on my refund I didn’t need it but they were so helpful in me retreaving my refund
Great location kind of confusing to get to and needs to repair roads
Very good customer service nice an polite
Storage units
Good place
I've been renting here for a year, I really enjoy it sometimes it's hard to get to the location because it might be seem confusing going underneath the bridge, other than that great place
Really nice people the manager was really helpful over all really satisfied
The services were great at this storage site, and David took me step by step on closing out existing storage to open up a larger storage. Now all I need to do is learn how to get into the gate using the code#.
Great Customer service!
Great. Very Respectful Employees. Enjoyed Doing Business At This Establishment. Respectfully Submitted, Mr. Jack C. Johnson
Your agents were very professional answer all my concerns and will be recommending them to my family and friends...
I had no issues renting from this facility ..Thank you for helping me in a desperate time of need ..
It's a great place to store your belongings I always feel safe with my things there
Cheap
Very secure facility with fencing all the way around. Entry by personalized code. About the only thing I'm not happy with is the limited hours, not a 24hr access facility.
the cost was the deciding factor for me. a real bargain.
Very satisfied.
Price is great. People are great. But I was disgusted & utterly shocked when, after storing my things, I opened my space for the 1st time, after only a week & saw moise droppings. If that wasn't bad enough, an actual mouse, itself jumped out of a box while I was standing there. No way. Come on now, dang...
Sabrina was the bomb
You put things in garage doors.
Good location, secure, and good employees.
Very clean and affordable place must come and see Ashley and Sabrina for your very own storage unit I just got me one today love the customer service very dependable service and people.
I have never rented a storage unit before and these guys made it super fun. Im glad my things are safe in the event of a spacecraft damage. Thanks guys!
The grounds need to be repaved.The employees are always awesome and helpful. I will use this place if needed in the future.
Staff was friendly, quick, and helpful. Had a few good laughs with guys/gals while signing up for a storage.
Great customer service from David, Ashley, Sabrina are a great team..and I really appreciate your service Marcus
Lamar, from the facility on Shadeland offers the best customer service I’ve ever been able to witness. He’s professional, helpful, responsive and respectful. The areas are always clean and there’s to doubts that my storage unit is secure. I had a very negative experience with the call center a while ago but he was able to persuade me to continue my services and I haven’t regretted it since! Thank you Lamar for all you do! Secure care is lucky to have you!
Very professional. Needed a place for one month .Easy to check in, easy to check out..
i came in with my mom who needed a storage unit. the staff was very friendly and professional. there was an associate named kisha who saw my daughter with me whos 3 was not having a good day happy by giving her a shirt ride on the golf cart. she was so happy. then the other associate lamar asked if we needed help and we said sure and he helped us unload the car and showed us where our unit was and helped get my moms things to her unit. these two associates went above and beyond their duties! my mom and daughter were so happy! definitely reccomend this place to anyone.
I would highly recommend this storage unit! It has the best prices in the area, it is safe, and clean. The woman at the front desk, Kisha is the most warm and friendly woman I have ever met. She made me feel very welcome every time I came to the desk. She works fast and knows what she's doing. Seeing her brightens my day. She really made my storage unit experience exceptional. There are no hidden fees with this facility and you can set up auto payments. You will not be disappointed if you chose to store your stuff here.
Rented two units from them. Staff is always helpful and friendly.
Great NEW staff, interestingly obsceure location (has it benefits) gated and secure... Pricing is average and a large selection of choices
Friendly staff.
Quick and easy experience!
They were nice people thank u
Love the guys and gal there!! Lots of laughs! And great clean storage! Definitely will refer others!
It was great
Great customer service by Stephanie and Emily. Extra Storage Space is my favorite storage facility because of the access hours. Thank you!
Stephanie was awsome she is very friendly and was helpful with all the questions that we had..she's the best customer person I have came by in a long time
Very people friendly, feels like home, Lovely experience
Very good experience. No hidden costs, everything was explained. Cost was very reasonable and unit was spotless!
Super helpful and nice
Until recently, I worked here. Emily and Brian are the most awesome people in the world, and if I needed storage, I wouldn't go anywhere else! Highly recommend this location to anyone needing to store their belongings! A+++
Very helpful && friendly ..nice clean business ! Good job Brian
Very easy and customer friendly
Good servics nice guy.
Awesome service. Friendly staff!!
I liked the service
They are very helpful and make sure that they give you the best price available!! And make sure you know your unit is the size you need!! I was very pleased with all your help Emily Thanks....
They are nice
Great service nice prices
Thanks to Mz Lynn & Greg , good customer service ..I would recommend!
Excellent service. Great customer services. Reasonable prices. Clean storage. Would so recommend this place for storage. Love itttt !
Good guys great service worth your business
Quick easy storage.
Great personal
Brian and the guy who help me Greg really help me out at rented me 2 storage. Really. Wow. Thanks Guys.
They are the best storage place I ever been too
I stored all my possessions at this location and it was perfect! Miss Emily and Greg were always so helpful. I just got my things today after 18 mos and everything is in perfect condition. I would recommend this place and location to anyone I know!
Loved the service and attention to detail in preparation for the use. Greg was awsome
I have encountered nothing but excellent customer service.
I work with them as a vender and they were great they help me with éverything i needed i will be back in the future.
very helpful and reasonably priced
Very good service, really would recommend
Great customer service. Very dependable when it comes to last minute
This is the only storage place I use ....I luv you guys
Great hodpitality freindly very helpful
I had a storage unit with this location for over 5 years. Over that time, I had nothing but excellent customer service. The units themselves are in great condition to house personal belongings. None of my property was ruined. The staff was always above and beyond what I expected. I highly recommend this location!
Love it and better rate
Awesome this team rocks!
The lady here was real helpful
The service was really great!
My service here was great, fast and friendly, would def recommend this place to a friend.
Service is great. Steve is wonderful!!!!