Nate muy profecional
Mr.Nate was the best customer service rep. He was very articulate over the phone and helped me with everything. Get you a storage unit here you wont regret it!
Visiten a Nate en la oficina de norcross es muy amable y respondera todas tus preguntas
Nice staff, good storage rate
For the most part the facility is good. Always had great customer service with both Troy and Leo great guys at work and by heart.
Buena experiensia con Troy amable y siempre me a alludado bastante
What’s your name again? It is an old tree is a gentle experience, professional and knowledgeable. experience with this facility over 20 years is ?Troy is a gentle experience, professional and knowledgeable.experience with this facility over 20 years is a great place safe good service and excellent and exceptional. I recommend everybody to do business with secure Storage. All of them did great but the Nocross location on ZIP Code 30071 is the best of the best, let’s see you see what I’m when I ask you the question here
I currently have a storage unit with secure self storage. Troy has been great assisting me with any questions and/or concerns. I would refer anyone whom seeking storage to this location.
All them guys at the Norcross location deserve a raise is all I will say..... #loyalcustomer
Once a week I’m dropping in to SecureCare and I’m always greeted with a smile . Troy who is Managing The facilities , serves the community with Excellence! Awesome experience every time!
Nate had great customer service! Thank you
It's a good service
Troy is incredible! He’s considerate, insightful and is great at getting you exactly what you need. Couldn’t be happier.
The staff is compassionate and provides good customer service.
My family and I rent a few storage units here , the place is kept nice! The prices are good, and the customer service is amazing! Leo provided exceptional assistance to my Spanish-speaking father. His patience and the availability of a translator made everything easy. I highly recommend Leo and the company for their dedication to diverse communities.
I give this place 5 stars the manger Troy was so helpful and kind! The place is kept clean and everyone there is so helpful! Thank you so much for making my moving process easy!! Definitely will recommend this place to friends and family!!
I have had a unit with this company for almost a year- customer service is amazing!! Troy was a lot of help in my situation. Affordable prices too. I would recommend!
The staff was so professional and efficient. If you have storage needs you should definitely check them out. I'm glad I did. 10/10..
Staff was excellent and very helpful 😬
Great place staff is very loveing
I recently rented a storage unit from here and had the pleasure of dealing with Leo. Not only was he incredibly helpful in assisting me with finding the right unit for my needs, but he also went out of his way to ensure a smooth experience when I encountered payment issues later on. I highly recommend excellent service and commitment to customer satisfaction.
Troy and staff provides an excellent service!
Been with them for 2.5 years, convenient location and staff is always friendly.
Was Here for two years Great customer service. Friendly managers.
Wonderful team great location
Everything is great except there's no light inside the storage area or the storage itself
These guys are great! The manager “Troy” was really helpful in my moving process. They were extremely patient with me and was able give me tips on making sure my storage was safe and secure. During my moving day at the lot it was extremely hot weather they provided me with fresh water! Very genuine people who care! I recommend SecurStorage to anyone looking for a good deal and great customer service.
Excellent service...nice..clean...
Great cost
Muy caro
Great pricing and a very safe area. You will need to clean your unit grounds, but that's due to the changing seasons 🪑💺
BEST STORAGE STAFF EVER. Leo was very helpful and nice. I will def. Recommend SecurStorage
It was quik easy to set up over phone, and even quicker onsite finalizing . The unit costs were better than most places I talked to the only thing I didn't like and should be chaged is the ability to change reservation in person that u. Made online. . I was considering getting a larger unit,but I couldn't keep the free 1st month that only online can offer. Onsite person was kind, and informative .I think the corporate folks should offer the onsite people abobus for every unit they can up sell. I would have takin a larger unit for more money if I could keep free 1st month. I would recomendt anyone to do business there
Courteous staff
They attend to me very good and gave me options of the unit very clean and fresh. The guy was very nice with me, I will recommend anyone to this facility. Thanks.
Managers on site are friendly and helpful. They responded fast when I had an issue. The property is kept clean and prices are reasonable. I've had a great experience so far.
Amazing customer service! The unit was clean when I moved my thing in and haven’t had an issues. Affordable and easy to come and go as needed.
Let's start with the positive, Tory and Taylor were great. The process to sign up and checkout was quick. I really appreciated their friendliness. I also appreciate the fact they have a gate and a code must be entered to enter and exit the storage facilities area. Now for the negatives, the primary negative is that the facility currently doesn't have any carts or dollies to load your things onto for transport from your vehicle to your unit so you will need to bring your own. The other negative is that the doorway to the indoor storage units is not wheelchair accessible. As such, if you are wheelchair bound or have a cart or dolly you will need to lift it up nearly a foot high step to enter the building.
Excellent services and clean storage facility
Buen lugar Para guardar Las cosas llevo 2 años y sin ningun problema
Very fair pricing, well kept and maintained storage for anything small to significant. I recommend because personally Troy who works here has a unapologetic personality aimed towards making you comfortable through the process of getting quoted to finalizing your storage needs. Great with people and made me feel right at home. Highly recommend.
The first month free really helps in this time where everything else is going up in price. I've had nothing but great experiences at SecureCare and the manager Troy at the Norcross location is amazing at ironing out the details and making sure everything goes smoothly! Thanks Be To GOD!!!!!!!
I'm a wheelchair user and while I could grouch about their ramp being a bit difficult to get up... I never actually went into the office, as their employee came out to meet me and was super friendly. Storage unit was as expected and easily accessed.
Muy bueno 👍🏼
I’m new to the self-storage world, but everything was as I expected. The staff (Yolanda, in particular) was very attentive and patient with my questions. The grounds are well-kept, and the security seems OK, so far. I have no complaints and more than a couple compliments.
Affordable! Yolanda is the best, she always is very professional and kind.
Great service
I like the way you treat customers.
They were very nice
Love it the best lady
I really would recommend you guys to my friends and family you guys are super great thanks for letting us be part of your family
Yolanda has great customer service and she is always polite. She is very knowledgeable about your job.
Very easy and safe process. Very affordable units.
Good
Ok
Great prices and staff
👍
Prices keep rising which is ridiculous when you been a customer for years
Good storage facility.
So far so good. Was a little concerned about the area but the woman working there was very sweet and helpful and several people i talked to said it was very safe.
I love it Yolanda is wonderful
Good place.
Yolanda is one of best custom svc ever.when you are stress out from all move all day her custom svc realized you.
Yolanda have the best customer service ever!!! She need a raise or a bonus!!! The place is clean and great prices!!
This storage facility has some of the nicest, friendliest and most helpful staff I've ever encountered at a storage place. Both renting and vacating our unit was very easy, as was the automatic billing. If there was any sort of issue, they called me and always solved the problem professionally and quickly. I definitely recommend them!
This Place is has an excellent staff. I have rented a storage unit twice in the last year and I will continue in the future. Yolanda is an awesome manager. She will take care of you ! Thanks to all the staff there.
Great price for my climate controlled unit. My belongings remained safe and secured and free from climate damage. Highly recommend this location for storage needs and competitive prices.
Friendly understanding
I've rented at a lot of storage facilities around town and this one is the best for my needs. The personnel are friendly and efficient and keep the place looking nice. The prices are reasonable, and when they had trouble with the gate, they didn't try to fix it, they put in a brand new one . That's why I'm staying.
The church usees this facility I just went to help, we had alittle issue regarding payment but it was resolved and someone came to let us in. Everything was dry so all was good.
Best prices
Location, service and price
This is a different type of storage to me it is more a place I feel that I can trust my belongings and I know that the managers are going to do their best to take care of things as long as Patricia is there and running things she's going to make sure everything is great for you and your stuff shout out to them for not having no attitude in the last couple of years that I've been with these guys love them for their patience and support
