About this Facility
iStorage Self Storage Facility at 3836 Tollgate Boulevard in Naples.
About this Self Storage Facility on 3836 Tollgate Boulevard
Look no further if you are searching for a storage unit in Naples. iStorage at 3836 Tollgate Boulevard is your next solution! With a wide variety of features offered and a knowledgeable staff, we can meet any of your needs! Our facility is conveniently placed near Golden Gate, Leawood Lakes, and East Naples, so you'll be able to access your stuff easily. Call or reserve online today and experience the best storage units near you!
At iStorage Self Storage, our climate controlled storage units are designed with the goal of maintaining a stable temperature environment. By aiming to prevent extreme temperature volatility, these units are ideal for items like musical instruments, fine textiles, and other sensitive goods. If you have belongings that could be affected by temperature swings, these units offer a suitable solution to help keep them in optimal condition.
Vehicle storage at iStorage Self Storage caters to various vehicle types with our parking spots options. The parking spots are spacious enough for larger vehicles, including boats and RVs. Whether safeguarding or storing your recreational vehicle or finding a secure home for your car, our facility is equipped to meet diverse storage needs.
At iStorage on Tollgate Boulevard, we understand the importance of your belongings. That's why our facility is designed with your security in mind, featuring on-site security cameras, electronic gated access, and a fully fenced perimeter. Our well-lit areas also contribute to a secure environment. Choose iStorage for a storage experience that emphasizes the importance of your possessions.
Storage Unit Sizes
Small Self Storage Units
Small Self Storage Units can be available in sizes like 5x5, 5x10, and up to 5x15. The 5x5 unit, similar to a small closet, is great for storing items like a dresser, a small bookshelf, and a few moving boxes. If you need more space, our 5x15 units, comparable to a walk-in closet, can comfortably hold furnishings from a one-bedroom apartment, including a sofa, mattresses, and numerous large boxes.
Medium Self Storage Units
Medium Self Storage Units range from 10x10 to 10x15 and offer versatile storage solutions. The 10x10 unit is ideal for fitting two bedrooms' worth of furnishings — such as nightstands, bedframes, mattresses, and dressers — and is roughly half the size of a one-car garage. For those needing more space, the 10x15 unit, which is about the size of a small one-car garage, can comfortably accommodate the contents of three bedrooms or a medium-sized apartment.
Large Self Storage Units
Large Self Storage Units can be available in 10x20, 10x25, and 10x30 sizes, catering to your bigger storage requirements. The 10x20 unit is the size of a standard one-car garage and is suitable for items from a small house or a multi-bedroom apartment, including a complete living room, kitchen, and furniture from two bedrooms. The 10x25 unit, similar to a larger one-car garage, offers enough space for a car or the furnishings of a medium-sized home, including bedroom sets, appliances, and living and dining room furniture. Our 10x30 unit, approximating a one-and-a-half car garage, can accommodate items from a 5-bedroom house, such as large appliances, TVs, sofas, dining sets, furniture from several bedrooms, and multiple large boxes.
iStorage Self Storage FAQ
Do I need Insurance?
Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.
Is Month to Month Leasing Offered?
All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.
What documents do I need to reserve a storage unit?
A valid driver's license or Government-issued photo ID is required to rent a unit.
Is There Anything I Can't Store?
Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:
- Perishables
- Food Items, including canned/sealed goods – even water bottles
- Animals
- Stolen Property
- Hazardous or Flammable Materials
- Drugs
- Explosives/Firearms/Ammunition
- Unregistered Vehicles
- People/Yourself, i.e., seeking shelter from a storage unit
- Anything Illegal
How can I pay my rent each month for my storage unit?
We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, check, and cash; online, in-person, and phone payments.
What is the difference between access hours and office hours?
Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.
Reviews
Lewis the manager was very helpful. Very thorough explaining everything. Happy to store our belongings here.
The gate part was tricky to actually get into the facility and get to the office because there was no call box and you get stuck there and than pissed off people trying to get in and out that was a pain but the office lady Patrica was great took her time to find the best available space for me and best option and explained the full process to me set me up on auto pay she was great...
This storage place is clean, safe and very well run. The staff are friendly and helpful. What more do you need?
online booking, easy and fast. we found everything clean and tidy
Very good customer review
Jenny was great! Gave me an amazing rate!
I walked in to upgrade and Jennie very helpful to do it fast and easy.
Janne make it fast easy and enjoyable Convenient location
Everything was excellent the person in the office her name Jenny was of great help excellent worker
Excellent customer service!!! Jenny is amazing and a wonderful, polite and caring problem solver.
Jennie has been incredibly helpful with the move in process and billing. 5 stars!!!!!!
Jennie made checking out the units and getting set up a breeze! Found the perfect unit for my needs, thanks!
Jenny was extremely helpful and very friendly. Excellent
Jennie was super helpful and actually took us to see the units available. Great place for storage and even better customer service!.
When I arrive her kindness and understanding was above and beyond she took me around and showed me exactly what I wanted to rent so I'm very happy.....Thank you
Jennie, has always be very professional and helpful.
Jenny is very professional and works with you right away !!
Excellent customer service with Jenny! Great service, would certainly recommend.
Jenny is amazing, Thanks for being so kind.
Jenny is awesome and very helpful. Good prices and convenient and great service. They need more transparency on rent increases and max you can expect to pay but I’ve only had 1 increase in almost a year and I’ve heard it’s worse at other places.
This Tom Mandru in Unit 730. I have trying to Jennie a Google on my own phone but my phone does not except the QR code. So I ask Jennie if I could use her phone to give her a 5 star review. She is a great asset here at iStorage Naples.
Jenny Nelson at istorage store #8068 is the best. She is friendly, knowledgeable, helpful, professional and a pleasure to deal with! Would highly recommend this facility to others. It is a great location, safe and secure.
I like the facility and the fact they have drive up climate controlled units. I wish they would not increase rents every few months. That really bothers me. You should be able to have a firm rent for at least 6 months if not a year.
Jenny she a lovely lady very helpful 🙌🏾🙌🏾🙏🏾🙏🏾🌞🌞🌞 thank your bright beautiful help
Jennie is wonderful! It's always a pleasure to see and speak to her. I'm very happy to give her 5 stars! What's especially nice is she has excellent customer service and has gone out of her way to help me on more than one occasion. Thanks for having her there!
Jenny was extremely helpful getting me set up with my storage needs, I will recommend I storage to anyone with a storage needs 10 out of 10
As I mentioned earlier, Jennie is excellent! I stop by the unit often and she is always goes out of her way to check on her customers to make sure they have everything they need. Istorage should be proud to have such a pleasant and welcoming employee to represent them.!
Jennie is great. She always makes time to help her customers no matter how busy she may be.
Jennie is fantastic! She let us see the actual unit we would be renting and had overall great customer service skills!
Great customer service and a clean facility
Jenny is the bomb! She is professional, knowledgeable and quite courteous. More people should be like her. If there was an option for 10 stars; that's what I'd rate her. You’ll love her!
Every time I stop by the office Jennie is always very helpful and is able to answer any questions I have. Great asset to the company.
Jenny is great to work with!!! Very helpful, always calls back when busy and misses my call. I've never had this type of service in 25 years of storage rentals.
Jennie is an absolute Gem. Always has a smile and goes above and Beyond!
Buena atención
After hours I had too much that didn't fit in my unit. I was able to call and obtain another unit near my other unit easy over the phone with a young lady. Thank God they had customer service that and not an automated voice recording! The people at the Tollbooth Plaza location are totally awesome. Keep up the great work! The Jewtraw's
A++ Customer Service, thank you
Jennie is terrific! She is very competent and friendly. She would be the reason I would choose this location again for my storage needs. She should be the manager!
Very good
Good storage place with a convenient location.
It Is a little tight to the parking lotmanuver
Very pleased to do business here. Jenny at the front desk was fantastic! Five star customer service like it should be. If you need space for your extra stuff, or parking, come, check her out. 👍🏻😊
Jennie was very helpful and very easy to deal with. I would recommend iStorage to anyone who is looking for storage space. Convenient location and the price is not too bad.
Answered all questions & representative was at location when I arrived
Great office people
Ease of renting and friendly staff!
La mejor experiencia que he tenido en un storage, en comparación con otros, este ha Sido el más limpio, seguro y cómodo, lo recomiendo 100% llame ya para reservar tu espacio ya que queda pocos disponibles por ser un excelente lugar, tus cosas estarán bajo vigilancia las 24 horas del día ya que hay cámaras de seguridad, incluyendo vision norturna para tu comodidad y seguridad, Gracias istorage❤️😍🤗🥰🙏
La mejor experiencia que he tenido en un storage, en comparación con otros, este ha Sido el más limpio, seguro y cómodo, lo recomiendo 100% llame ya para reservar tu espacio ya que queda pocos disponibles por ser un excelente lugar, exelente servicio al cliente, nadie te molesta, tus cosas estarán bajo custodia de cámaras de seguridad 24 horas al día, lo recomiendo muchísimo
La mejor experiencia que he tenido en un storage, en comparación con otros, este ha Sido el más limpio, seguro y cómodo, lo recomiendo 100% llame ya para reservar tu espacio ya que queda pocos disponibles por ser un excelente lugar
Great, customer service, Always kind and professional!!
IStorage of Naples is clearly a cut above the rest. Jennie is a gem, friendly and pleasant, and always willing to help. She’s a pleasure to work with.
Great storage unit! Good location. Good prices! Would definitely recommend. I love how the walls are metal and not any other more degrading material.
Ver accommodating and helpful not only with initial booking but also when I decided to increase the unit size the day i was moving stuff in. Office staff were most helpful. Clean facility and the a/c seems to work well in the storage units
Best service in townw, definetely recommended
Moving is was quick. Staff very friendly and helpful!
Excellent
An exceptionally positive experience!
Definitely worth going out of my way. The staff there is very helpful and organized. Always willing to help no matter what They make it real simple process. Total privacy come and go as you please long as you pay they leave you alone. Like I stated earlier they are definitely out of my way ( but conveniently at freeway exit), but it’s worth the drive for me for the convenience and peace of mind.A+++ all the way. I have several units there never worry one bit. Go get a unit while you can !
Great customer service. Thank you Jennie for all your help
Great customer service. The staff was extremely helpful.
They are very helpful
The online rental process is very convenient, and the whole thing went fast and very smoothly. The employee in the office was very helpful and pleasant also. Best prices and very convenient. I definitely would recommend istorage to anyone!
Good customer Service. Thank you so much Mr Steve God bless you
Been renting at this location for a while at this location and have interacted with many storage facilities and property managers and Steve and staff(Jennie) are amazing in how they are with customers(Me) and always available when I have any questions. Makes renting there a great experience for me.
nice and easy todo business with
Great place. Very friendly staff.
Awesome experience. Very knowledgeable staff with great personality. Would definitely recommend this 5 star storage facility to my family and best friends. Thanks for your help.
So far so good...no complaints right now.
Great storage facility. Managers are very helpful.
Steve and Jenny are always so helpful! If you leave a message they get back to you ASAP.. If there is ever a problem with your unit, they help immediately. Great place to keep your extra stuff!
Great customer service. I used it for a year to store a car because our house was rented. I removed the car from storage for several months. After I signed up again with a deposit, I realized I wanted to cancel the contract. They are a class act and offered to try and refund the deposit. It is stated that it is non-refundable. The manager came through and I received the refund. It wasn't even expected. We were very happy with the service when we used it. Everyone is very friendly and accommodating.
Steve the manager is a great guy and was very helpful.
Just started renting a unit. Everything seems to be great so far. After moving from Pasco county to Collier I was a little hesitant on placing my extra items in storage but with the secured electric gate made me feel much more positive that my item were safe.
Excellent
iStorage Naples is very well run by a great staff. This is probably why they are usually full, but I would happily recommend them to anyone looking for storage in the Naples area at a fair price.
very nice and friendly.
I've kept my boat there for almost 8 years now and besides three things that have came up missing from the boat and the always increasing rate for a parking spot it's not that bad of a place and the people are friendly.
Excellent service
iStorage was my first storage unit experience. Steve was awesome, friendly & easy to work with. I highly recommend iStorage & am happy to have chosen a five-star business.
Friendly staff & clean & neat grounds Only negative so far is I dont appreciate being forced to insure my contents. That should be my decision.
Excellent customer service. Jennie helped take the stress out of our relocation!
Very friendly environment and great service! Prices are good for the size of unit but overall I had a really good experience 5 stars for me!! Definitely recommend!!
Jen was very helpful and accommodating Got me the unit I need immediately
This is my third unit and they are great. They go out of their way to resolve any issue. I highly recommend this storage facility
Great personal on staff, very helpful!!
Two great people work there. Always cheerful and ready o assist.
Nice and welcoming people. Good prices too
Very nice people and good service
Excellent customer service, communication and follow up with Shelia property manager. She was readily available and provided me with appropriate multi month storage for my car. Highly recommended based on my experience. C Wurth.
This place is awesome the girls are always so helpful.I have been here three yrs now cannot recommend it enough.
Miss Jenny was very helpful and knowledgeable. The only suggestion I would have is to place signage up for where the office is and a direct contact number or buzzer so a prospective client can get in touch with staff when they are at the property.
Friendly, helpful staff. Clean grounds. Would recommend .
I highly recommend Naples I storage. It’s very convenient to get into and unload and get into your storage unit. The girls in the office are a pleasure to work with, very helpful and accommodating. I’ve been in Naples for 25 years and have used five different storage places, this one is by far the best!
The place is clean, the staff is friendly and helpful.
Convenient location and friendly staff!
Office staff were very nice and helpful. Renting a unit was a good experience. The unit itself is very difficult to open. Obviously old and maybe warped. I struggle with it every time.
Very fast paper work and good staff. Cheapest place in naples.
Clean storage at a great price and convenient location.
Had a very Awesome experience here at I-storage.. The personal was very kind and courtesy and very helpful on helping me with accommodations.. Thank you to Jennie and Sheila..
Shelia and Jenny were helpful, courteous and fun to work with on renting a unit. I checked several places in the area found their pricing very competitive.
Great storage I have been renting at this I storage for over 2 yrs and wouldn't change it . I Storage is 24hrs security patrol Very clean EXCELLENT CUSTOMER SERVICE The 2 women that work at this location are wonderful , very friendly, helpful and professional I recommend it 👍👍👍👍👍😄😄😍😍
Very attentive to customers make feel at ease thumbs up
Muy impresionado con la forma en que hacen negocios. Reservé en línea. Cuando fui a su oficina, me atendieron de inmediato. Sheila fue muy amables y profesionales, necesitamos mas personas como ella en nuestra ciudad. La unidad de almacenamiento estaba limpia. La propiedad se veia que le dan un buen mantenimiento. Muy contento con mi transacción. Definitivamente recomendaría esta instalación!
Wonderful service accommodating and friendly the lady Jenny is more than helpful and goes above and beyond to make sure you are happy with your storage needs. Just wanted to say thank you to istorage for helping me through our move.
JENNIE was very helpful and pleasant. Couldn’t ask fo a better experience.
Was very professional and friendly
I choose istorage because they have a very friendly staff and they have a move- in special. Couldn't ask for more! Great place all around, Thanks istorage!!
Oh, Oh Sheila, and Jennie Jennie who can I turn to, are awesome. Easy rental procedure, good prices, and clean.
My husband and I own a 5th wheel and we are looking for a safe secure place to store it. I called today and spoke to Jenny. She was very informative and explained our options and gave me pricing. Thank you Jenny for the info!
I’ve used this location for now my 3rd time, I’m a seasonal worker so I store my furniture for 5-6 months. Clean location, easy access, fully gated with cameras and keypad access. Friendly staff, good prices, easy transaction. Have trucks available to rent, and moving supplies on site to make moving a breeze.
This is a very nice, well maintained, and secure storage company. I use storage units often for tools when I work out of town, and this is by far my favorite in the Naples area. Most places I deal with, or even just call for a price are either pushy and try to get me to rent for longer than I need, or are just indifferent, and don't seem like they care about my needs or concerns. This iStorage however was a different experience. Jennie was very nice, helpful, genuinely seemed to care about my concerns, and was a joy to do business with. Ad to that fair prices, and a good location? This is THE place to store your stuff in Naples.
Jenny was very patient with my questions and went out her way to get my business. I'm sorry my application of the space would not work because I felt I was dealing with profession people. I will recommend i Storage to my freinds and will return myself if my needs change.
I had the pleasure of talking with Jennie regarding renting a storage unit. She was extremely nice and very, very helpful with all my questions. Will definitely be renting in the near future and will be renting from Jennie for sure. Couldn't ask for better customer service.
I rented a parking space from Jennie today. She answered all of my questions and gave me a tour of the place. She delivered great customer service and was a pleasure to work with.
I called asking about cost, availability and sizes. Jenny was so personable, like we were friends for years. She told me everything I wanted to know and more importantly she told me what I didnt realize I should know. I have no doubts about leaving my valuables in their (HER) care.You have a top notch employee in Jenny. I have and will continue to recommend her office. Thanks Jenny.
Had allot of trouble with my trailer becuz of some other trailers that were allot longer then said to be. They allowed to park in a temporary spot. Well,I was in a car accident an buth pretty bad but I storage called me, timely fashion to tell me it had to be moved My boss had to move it for me I was not able to be there or hell but they had the same problem but this time they took the time with my boss an found a different space one easier access more room no extra charge for. Of course soon as get down there an pay this month ugh. I forgot. Ok got to go to pay online service. Hope you choose I storage you wont be disappointed. No I'm not a spoke person for I storage. But I did stay at a Holiday inn Express last night. Hmm. Lol is ok I'm a Dr
Sheila is the best she is soooo fast and nice. Move in and move out was soooo smooth. We just made a big relocation from WA state and needed somewhere for our travel trailer last min. they got us right in. The experience was so much better then where we rented a storage unit locally and if we ever need a storage unit or place for our travel trailer again we will be coming here!
Great place to have a storage unit. The staff is always helpful.
customer service people we dealt with were pleasant and very helpful to our needs..
Always very attentive
As for a storage facilities go, this one is top notch. Everything is very clean. I have had a storage unit there for over a year and have had no problems of any kind.
Good customer service staff and secured storage units.
When I contact you for storage, I had immediately a good welcome with Sheila. I had the good answers and the site I would desired. So I received the price and the date It is possible to come there. . I had so much service with Sheila that I referred my friend to rent a site there. My friend had a site near the mine. Best regards October 11, 2018, always when I contact you , I receive the same service that last year and I am very glad to meet Sheila and Tammy on the next november. iStorage Naples is a good company. Andre
People are great to work with. Prices are fair.
The staff was courteous and helpful when ever I had to contact them with any questions.
I am a return customer , the employees in the office are very helpful and also very fair. I would not consider using any other storage of facility
Well organized. Staff were very helpful. Space was even larger than expected and was clean. Price was right!
Excellent customer service!! I am moving to Florida from Ohio in a few months and needed to rent a storage unit to store some things I had been purchasing via Craigslist. The wonderful team at iStorage Naples worked with me long distance to make sure everything ran smoothly. Communication has been stellar and rental details all went very smoothly, even though being done long distance via telephone. I have dealt with several people and it has been one of those rare instances where the left hand actually knew what the right hand was doing. There was absolutely nothing confusing during the entire transaction, I was called when I was told I would be called, everyone I spoke with was extremely pleasant and well-informed, and they totally exceeded my expectations! Highly recommended
Nice selection, good prices and friendly staff. Will use them again.
Average storage but I'm not sure how the climate control works. Seems hot in my unit, probably due to some of the insulation falling down. Friendly staff.
Attentive and helpful from my first phone call to showing me the unit. I used iStorage Naples before and I would use them again.
The staff was very nice and helpfull. Easy to get in and out and very reasonably priced . Thank you
I'm giving Tammy 5 stars for her kindness and knowledge of any question I may have as well as anytime you speak with her she's always the sweetest person, and does an awesome job there! I think that both ladies are doing an absolutely amazing job with cleanliness of the property and prompt with any issues or questions that I've never experienced at any of the other storage units I've rented in the past!!! That's why we have rented 3 units and love when we have the time to thank both Tammy and Shelia on what an AWESOME job their doing .. I'd recommend IStorage because of these 2 lady's knowing that we 100% taken care of !!!
Nicole and Sheila were very helpful and quick. People like them are very difficult to find ,they do an outstanding work . Thank you very much. I will recommend iStorage to everybody.
Nicole did an awsome jod! She was fast and very freindly, she answered all my questions, veiwed the unit and was out in no time. Great work from Nicole!
What a friendly, informative, helpful time i experienced at i storage in Naples with Nicole. She was kind and easy to relate to. We got a storage immediately and referred friends and family who also got a storage there. Loved her she is an asset to your company.
Wonderful staff! Best prices in Naples! Facility very clean!
After a very long drive down from Indianapolis, I was greeted by the front desk and immediately Sheila helped to get me checked in. Every thing was very well explained about cost, payment etc. She then drove me to my unit, unlocked it, and made sure that it met my approval for cleanliness and size. I would definitely use them again if the need arose.
Our reservation process was easy and fast. I checked around town on many rates and iStorage has the best rates. The office staff when I went to pay and sign my contract were very friendly, informative and efficient. I like that you can pay on-line and get e-mail reminders. The only reason I cannot give a 5 star rating is that when we moved into our unit, there was a grease/some liquid spot in the unit that had not been cleaned up. It appeared that someone had previously parked a vehicle in there and something had leaked. It was slippery and we had to scramble for something to cover it with so we would not get this on our belongings or worse yet, slip on this grease while carrying heavy furniture. Otherwise, all is great and I would recommend them to anyone looking for storage.
After shopping around I found iStorage to be the price plus a one (1) month free special offer. The person helping me was very nice and shoed me the unit that I would be renting. It was perfect. A 10'X15' for just over 100.00 per month with the December month free. However, since I was going to be starting half way thru the month on the 15th of November I asked for the month of December to be my free month. After the nice lady entered in the results I discovered I was paying more than I was supposed to. The attendant had to call her manager and then a few other managers to get a credit for the month of December. Apparently the software would not give me the discount. So she took off the initial application administration fee of $25.00 and credited me $25.00 for the month of January to make it right. It was somewhat confusing and most of it didn't make any accounting sense. All in all the service was good and the price was right.