iStorage at 1597 Pine Ridge Rd in Naples
Office Hours
Access Hours
U-Haul truck rentals available at this location.
U-Haul truck rentals available at this location.
Looking for the best self-storage units in Naples? Explore the iStorage Self Storage facility at 1597 Pine Ridge Road, offering a comprehensive range of features to cater to all your storage requirements. Conveniently located near Pelican Bay, Park Shore, Bears Paw, and Vineyards, our facility ensures easy access to your belongings. Experience the finest in self-storage – call or reserve online today and find the perfect space for your storage needs!
Here at iStorage Self Storage, our climate-controlled storage units are designed with the goal of maintaining a stable temperature environment. By aiming to prevent extreme temperature swings, these storage units are ideal for more delicate items like photographic equipment, musical instruments, fine textiles, antiques, and other sensitive goods. If you have belongings that could be affected by temperature swings, these units offer a suitable solution to help keep them in optimal condition.
At iStorage Self Storage, we understand the importance of safe vehicle storage. That's why we offer various vehicle storage solutions, including spacious outside parking spots and large covered parking units. Our parking options can accommodate larger vehicles, like RVs and boats, and are available in both covered and uncovered formats. The covered parking units offer added protection from the elements and falling debris. No matter the type of vehicle, our storage options are tailored to keep your valuable assets secure and conveniently accessible.
Here at iStorage Self Storage on 1597 Pine Ridge Road, your peace of mind is our top priority. We take pride in providing security measures that aim to maintain a safe environment for your belongings. Our facility is equipped with on-site security cameras, electronic gated access, a fully fenced facility, and well-lit gathering areas. We understand the value of your safety and importance of your possessions, so we go above and beyond to maintain high-security standards at iStorage Self Storage.
Small Self Storage Units range from 5x5 to 5x15. The compact 5x5 unit is similar to a small closet, perfectly fitting a few medium-sized moving boxes, a dresser, and a small bookshelf. On the larger end, the 5x15 unit offers a walk-in closet space, ideal for storing a sofa, mattresses, and several large moving boxes from a one-bedroom apartment.
Medium Self Storage Units range from 10x10 to 10x15 and offer versatile storage solutions. The 10x10 unit is ideal for fitting two bedrooms' worth of furnishings — such as nightstands, bedframes, mattresses, and dressers — and is roughly half the size of a one-car garage. For those needing more space, the 10x15 unit, which is about the size of a small one-car garage, can comfortably accommodate the contents of three bedrooms or a medium-sized apartment.
Large Self Storage Units in sizes 10x20, 10x25, and 10x30 are designed for more extensive storage needs. The 10x20 unit, as spacious as a standard one-car garage, can store belongings from a small house or multi-bedroom apartment, including entire sets for living rooms, kitchens, and two bedrooms. Moving to a 10x25, you'll find it comparable to a large one-car garage, perfect for a car or all the furniture from a medium-sized home, such as bedroom sets, appliances, and complete living and dining areas. The largest option, the 10x30 unit, is about the size of a one-and-a-half car garage and provides ample room for everything from a 5-bedroom home, including large appliances, TVs, various sofas, dining sets, bedroom furniture, and several large boxes.
Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.
All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.
A valid driver's license or Government-issued photo ID is required to rent a unit.
Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:
We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, check, and cash; online, in-person, and phone payments.
Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.
2024 Once again Hideaway Storage was so helpful, switching my unit to a smaller temperature controlled one:) The lady who helped me was so kind and respectful! I really appreciated her:) Their prices are definitely competitive, and better than most!
Very nice people. Evan and Manny were very nice. A lot of corporate paperwork but we got through it.
Manny was so nice and very professional. He made the intake very smooth.
After Hurricane Ian i had to store several things over the last 2 years. Very professional. Place is immaculate. Highly recommend
Stored here before. Fair pricing and all of it is on one level. Climate controlled units are available as well. Great place
Your facility is clean and well run. However, I am shocked by your constant price increases. Our fees almost doubled in the 3 years we rented from you. Seems like very bad business practices.
Ginger has been very helpful
This is the best storage place around. The managers are so friendly and helpful. The facility is spotless and much less expensive than other places in the area. Highly recommended!
My experience with Manny was the best! He was incredibly patient and helpful finding what I needed, and even assisted me to my car which was an unexpected above and beyond service.
Both of the individuals in the office who assisted me were extremely professional and able to answer all my questions.
Very Very happy with my new storage, Ginger Very helpful and professional with my move in experience 😀
Good units for a greet price. Thanks!
Excellent! Good facility, great people….reasonable prices.
At convinient place, great service, clean and air conditioned space for fair price. love it.
Quick, easy and friendly service.
Hide-away storage facility was clean and well-maintained during my 4 month use of their facility. The area was safe and well-lit with surveillance cameras in abundance. I would recommend them without hesitation.
Awesome people, wonderful prices and location, big thank you for all you do for the community, Hanna B.
If you want an immaculate, professional, well maintained indoor storage…HIDE AWAY STORAGE is for you! #greatunits#reasonablerates#Awesomeowners #greatmanagement#easyaccess #courteousandChristian#awinwin
Helpful and friendly staff and an easy process. I am very happy with Hide-Away Storage
Manny and Ginger are awesome to work with. Great facility and location.
See Manny for excellent service
Manny and Ginger were most helpful when I rented a covered parking space for my RV. I moved from another location where the price was significantly increased. I reserved the spot with Manny (no pressure, even though it was closing time on the eve of a holiday !) and signed the rental agreement with Ginger (very helpful and friendly). Looking forward to a continuing positive experience.
Perfect for us...covered storage for our Class B RV. Month to month contract. They also called us when they noticed that we left a light on, potentially draining the battery. It's secure and clean. They upgraded the area that we use to include electric hookup.
I was a tenant of Hideaway Pine Ridge for 9 months and was very happy with the services provided. Management is awesome, Ginger is very friendly and when I told her I would be terminating my rental because I moved, she called me 2 days before I was going to be charged to make sure I didn't get billed for a month I didn't need. This blew me away, past storage lots I have used did the exact opposite of this. The facility is very well maintained, clean, organized and the recent addition they built for covered parking is awesome. Highly recommend.
Very clean and easy to access!
Yes curious service. Clean safe place.
The staff there at Hide-Away go that extra step and make sure you have all the info you require to make the experience easy and safe. This is the second year we have used them for a 30 day storage.
the people who work here are extremely helpful, price was great, place was clean and bug free.
Nice people but a 4" X 4' unit is only 47" X 46". I could not fit a 48" item in the unit without wasting about a fourth of the space.
Ginger was exceptional. Always positive and helpful!
We had a number of different size storage units for years. The people were very helpful and accommodating. The facilities were always clean and in great condition. Would not hesitate to rent again when needed.. Thanks B
Everything...from start to finish, was handled in a very professional manner.
Was easy cheap , reliable .
We are thoroughly happy with our Hide Away Storage facility . We have trusted them with our possessions since 2004! Each year they continue to keep the facility very well cared for and every time we need to talk with the management, specifically Ginger, we are treated professionally and our requests are met promptly. Definitely a five star storage facility in our area!
This place was the best choice. I had a lot of storage facilities to choose from but the service was not nearly as good. Both Ginger and Manny stood out from the others and the location right on Pine Ridge made it ideal. I stay away from big corporate chains and love the family owned feel of this place. Hide-Away is the best storage facility in Naples and I'm happy I found them!
Ginger, the site manager, is the best. She got me signed up immediately and I was able to use my new storage locker that afternoon. She is courteous, friendly an knowledgeable as she explained all the different type of storage lockers and their availability. Thank you Ginger.
Great Friendly service! The manager was great, I had some issues with lack of planning on my part and she was right there helping me out. Thank you!
Easy check in, plenty of help, easy check out when not needed. Would recommend this company to anyone who needed storage.
Great Customer service. Upfront and honest explaining everything that is expected of me concerning the storage unit. I felt good after leaving that no stone was left unturned. I like that Ginger took the time to speak with me about everything that comes with the unit since it has been a while since I have rented a storage unit. Things have changed a little since then, 30 years ago. Seems to be the best pricing around town. Glad we found Hide-Away storage. Yes I would highly recommend Hide-Away Storage facility!!
Ginger treated us very well. Units were nice, fair price. Recommend!
Hide-Away Storage of Naples was awesome! We had a covered spot with electricity. It was easy to get the boat into and easy to pull it out. I would highly recommend them!
Hideaway was so clean and perfect for our travel trailer. They were all so helpful too
Incredible Service and Value from Manny and Ginger! Facility is Clean Secure and in a Prime Location. Look no further for your storage needs!
Miss Ginger was terrific. Professional tour. I really appreciated. Mr. Mandy was very helpful over the phone. Thank you.
Space was clean, secure, adequate, air conditioned, reasonable. The personnel were polite, knowledgeable, helpful. No problems experienced.Thank you J Pearlman
Great value, clean and nice people.
So far so good! It's early as we just signed our contract but the overall service was extremely good. Very clear and concise! Staff was well informed and extremely helpful. Great location for us too. Well, so much for good times! Two months into our lease we just received a 30 day notice to vacate! The "corporate office" decided to cover the vehicle storage area we were assigned forcing all occupants to move out for construction. They claim renters were asking for more covered spaces, fair enough! I would do the same thing considering the rental rates will jump $100.00 per month. I would however at least wait for "off season" here in Naples when people begin their seasonal travel, after all, it's only a matter of 30 additional days. It was quite an inconvenience to say the least.
The Staff Members are Always very Kind, Courteous & Professional. They are very Nice people
Amazing kind and very reliable
Hideaway is a clean & safe place to store your vehicle or other property. The staff is wonderful and always willing to help you !!
My second year there. Units are clean and the whole compound is really nice. Ginger the manager does a great job. Highly recommend
Very nice facility and helpful people.
Very professional business. Sign up process was quick and efficient.
Best storage location in Naples. I did the research. This place is on ball with customer service,selection,space and security and accessibility
We rented a unit for about 7 months. Easy to access. Always clean. When it came time to move out, they were responsive to my emails and did a great job. We worked with Ginger and she was awesome. Thank you. The only pain was having to purchase the special lock.
Excellent service and very professional staff. Clean and well maintained facility.
The team at Hide-Away helped make my moving experience easy, and worry-free. Have been always available and extremely helpful.
I have been a customer for many years and everyone at Hide-Away has been wonderful to work with. I Definitely recommended Hideaway for your storage needs
Clean and well maintained property. The staff are professional and very helpful.
EXCELLENT CUSTOMER SERVICE FROM GINGER! She really helped me right away and explained every unit and what Hide-Away Storage provides and offers. Her knowledge of everything precisly and most of all had plenty of Patience & Understanding to what I was going through. I Will definitely recommend to EVERYONE and shout out you guys on my social media pages. 5 Stars Plus More If I Could Give. She Needs A Raise ;)
Manny is professional and courteous. Facility is clean and easy to access.
The staff was very courteous and helpful. The day we were vacating was very hot and humid. The staff saw how hard we were working and even brought us cold waters. They also checked us out of the unit at the same time and saved us a trip to the office. Highly recommend Hide Away Storage.
This is my 3rd time renting a unit from Hide-Away Storage in the span of 25 years! Always a delight to do business with the folks in the office, their very helpful and courteous.
We have been using Hide-Away Storage for years for our business. We cannot thank the staff enough for always accepting and overseeing our deliveries --- a invaluable piece of our business. Great location, perfect size unit and the peace of mind that our inventory is safe and secure. Thank you Hide-Away!
Excellent service and follow through! Courteous helpful and efficient team. Thx Ginger and Manny
I have been renting from Hide-A-Way Storage since April 2020, two units, and recently closed one of them out due to economic concerns. I remain very pleased with the condition of the storage facility, very clean, temperature controlled as stated, plenty of available parking, 24 hour access, and most of all excellent support from the facility manager Ginger. She is always available to take my calls, answer questions that I may have on billing, is accommodating with regard to packaging that they make available on site, and offers promotions on storage space when applicable. I would highly recommend this location to anyone looking to rent space in Naples. Class operation, including ownership as well.
A very professional business. Easy to work with.
Very good as usual
I was extremely pleased with the professionalism and courtesy of the staff as well as the accommodations of my unit/garage. Everything worked out well and I will be back!
Very helpful with my father's storage unit
very convenient location. great service!
Very good people and storage facility!
Highly recommended. Had a amazing experience dealing with Chris. Super friendly guy and great pricing.
Friendly and efficient staff, excellent storage experience. Valerie
I have stored with Hide Away for a few years. They are very friendly, professional and the storage area is extremely clean. Arlene
Kept our Jet Ski there for 45 days in Naples on Pine Ridge. Could not ask for a more attentive staff, the facility is clean and safe. NO issues at all. Thank you Ginger and Manny, you are the best.
Hide a way storage was clean, fairly priced, well lighted with friendly staff. Have stored items there for 6 years. S. Petulls
Hide-a-way storage is organized, clean, friendly, and helpful. We used them for storage for an organization planning a rummage sale in need of a place to store our accumulation for three months. Hide-a-way was close and accommodating. We will use them again.
Clean well organized staff. Manny and Ginger were very good and helpful. Gate opened well equipment good. Good communication and instruction. Great experience convenient location. Well lit at night. Would rent here again
Hide-Away customer for over two years, then left, and now I am back with them. Great service, amazing people, very clean and organized. They can provide you everything you need for your moving and storage. Thank you! 😊
Having been a Hide-Away customer for over two years, we have always found Ginger and Manny to be responsive to all our questions and/or needs. A total pleasure working with them. The facility is spotless clean, well maintained and very secure. Cannot be more pleased with our experiences.
Ginger was terrific to work with, very efficient, professional and helpful. She obviously knows her stuff and represented Hide-Away extremely well. I was impressed with the size of the facility and the security - including camera surveillance. We did not need storage until we bought our new RV, but now we are big fans and would highly recommend Hide-Away to others!
Clean, safe and great customer service! Ginger and Manny are excellent, polite and professionals!
The staff (Ginger) is always super helpful & very sweet. They are very accommodating as well. They are very lucky to have her! I would highly recommend!
We used Hideaway Storage for a couple of months of storage. They were efficient, quick and easy to use. Facility was clean and had easy access. We were happy with the services and the staff members were very helpful. Thank you!
Very easy to use their storage facility. Very nice people to work with.
Excellent says it all. Been a customer for over 20 years, and it has been a pleasure.
I sent an email to Hide-Away on Labor Day weekend inquiring about a storage facility. I was very happy to receive a call from Ginger on Tuesday am as soon as they opened. I met with Ginger and found the perfect storage spot for my items and was done with the paperwork within minutes! Very helpful and a pleasure to deal with. I would highly recommend Hide-Away storage for anyone looking for space in Naples!
I found the staff to be pleasant and helpful, the storage unit and building kept very clean and in good repair, and the access to the building excellent and easy. I recommend them highly. My only small complaint was that the lighting is on a motion sensor, so when I was working in the unit to clear it out, it kept timing out, leaving me in darkness. Aside from that, no complaints. It was a good experience, and I especially appreciated the air conditioning in such a hot climate.
The climate controlled storage is kept perfectly conditioned and there's ample space outside for storing anything from a car to a large trailer.
I had almost all my belongings in storage for a year and I wouldn't recommend anyone else to take care of my things. Ginger was very gracious and helpful when I moved out. I was having trouble finding U-Haul and she called me at the last minute stating that she had an early return. Moving is difficult and they made it too much easier!
Well maintained and pleasant staff. I like the way it is laid out
Difficult to find entrance, and Google maps will misdirect you to the shopping mall in front, which is a nightmare to get out of with the school zones and lack of access between blocks. Call for proper directions into this location. There is no access from Pine Ridge!
The facility was well managed, temperature controlled and extremely clean!
Very clean facility, nice moving carts of all sizes available to use, friendly staff! They offer climate controlled storage and insurance if needed. I’ve used them twice now in 4 years and I would definitely recommend them.
Great experience and very friendly and helpful!!!
Clean, air conditioned, perfectly located, best of all, helpful and courteous staffing!
Simply the best storage facility this side of the Pacific Coast!
What a tremendous organization, I called three different storage companies before I found this one. They were by far the most reasonable, they have an on-site manager that lives there full-time, and they have the friendliest most helpful people in the world. They have carts dollies to help you move stuff, The facility is amazingly clean and best of all they are a Christian organization. Don’t look anywhere else except for hideaway storage
esta bien ubicado y el personal muy amables y eficientes
Great Service!
Friendly staff. Best place to rent a storage unit from. Prices are great, only place with 24hr access, pro-rates your unused portion of your lease. Will definitely rent from them again.
The level of professionalism is unprecedented, I actually drive from Marco Island to store at this Naples location on Pine Ridge. I have been a customer over the past 5 years and they are outstanding from a facility cleanliness, people are professional and always willing to assist with your storage needs. Will continue to use going forward, great job!
I would like to compliment Hide-Away Storage in Naples, Fl for keeping our furniture and home items safe and in a properly climatized environment. The staff has always been professional and understanding.
Grateful to have found this outstanding company! Ginger and Manny were most helpful and genuinely kind toward this weary traveler.
Dear Hide Away. You an excellent job of watching our personal possessions. But how could it be any different - Jesus Christ is your Lord and Savior; and he expects all is his disciples to be kind, forgiving and friendly. Why didn't I give you 5 stars? That reserved for next year!! God Bless you and your business, David Stevens
Excellent personal service. Easy access and convenient billing. Storage area was very clean and well kept.
VERY PROFESSIONAL ,HELPFUL STAFF. WENT OUT OF THEIR WAY IN SHOWING US THE IN'S AND OUT'S OF THE STORAGE LOCKERS FOR OUR CARS
A pleasant, clean place to store my belongings. Convenient, secure drive up accessibility. Even a place to plug in a fan for those warmer days. A subtle but clear Christian witness. Friendly, helpful, and efficient staff. A very nice storage facility. I would refer others here.
Professional. Not pushy. Kind. Helpful. Just a really nice experience from the first phone call to the first site visit to the move in.
The people were all very nice and friendly. The unit was clean and easy to access. They did a really nice job communicating during the Hurricane crisis. A+ place.
Very clean facility. Both people (Ginger and Manny) were helpful and professional.
This was the only facility I found with no waiting list and they also had the cheapest prices around.
Hide-Away was extremely professional. I have no complaints about my years of exeperience with them. Location is perfect, central in Naples. I highly recommend this storage facility.
Russ was very very helpful The facility was all paved & Clean so much better than previous place we were at
Love the place. Great access, friendly people, clean and safe. I recommend highly. 5 stars. I rented a unit which they reserved until my move-in date. Valerie at the office is terrific.
Great service, great open line of dialogue, was using them for 3 years and they always were a big help
Great place to store belongings. Always friendly. Never a problem using equipment to gain access to storage area.
I would highly rate them on all items. The staff went out of their way to satisfy. They were nice and friendly. They are number one in my book, especially ROBIN the rep. that assisted me here in NAPLES,FL. ROBIN IS AN ASSET to your company. Thanks for the smooth move ROBIN.
I 've always use hide away storage I find the prices very reasonable the units very clean and the staff awesome I would use them again
Great storage place. I put my stuff here in storage after Irma... they were very helpful and compassionate. I really like the facility. It is clean, organized, and temperature controlled. I highly recommend this place - staff is great. Robin and Val are the best!
The process was very easy and quickly done. I was shown how the codes and the lock on the unit worked. There were a few leads in the unit, so she offered to go get the broom to clear them out. It wasn't necessary to do, but she did offer. Very pleasant to work with.
Rented two units for over two years. Fair prices, very nice staff, units were always accessible, facility clean, temperature and humidity within range, excellent service!!!
Customer service is top notch. We did have some hiccups but hide away staff took care of them with professionalism not usually seen. Would highly reccomend.
Our representative was super. He showed us the unit and walked us through the procedure to access the unit. He was knowledgeable, helpful and personable. Since we had never used a storage unit before, we were a bit apprehensive about it. But our experience at Hide-Away was easy and enjoyable and the place is clean and comfortable.
We've been using Hide-Away Storage for 11 years and have been completely satisfied. We haven't seen any negative things about the place. Seems to be well managed.
Russ was so helpful during a difficult time and when the situation looked like it was getting worse, he stepped in, made a call to the person who held the keys. She mailed them back, my stepson retrieved the items in the storage unit and Russ, being an upright, honest businessman, credited my account for the unused portion of the month. I am so impressed with his calm demeanor and willingness to help a customer. If I still lived there I would use them all the time!
I was a customer at the Naples Fl location off Pine Ridge Rd. for over two years, you can expect to fined some of the nicest people you will come across who run and maintained the property! I would HIGHLY recommend using there services!
It is the staff that makes this a great experience. Russ is so very helpful and informative. I can't say enough about good of an asset he is to this company. Very happy with the experience
The staff and facility are wonderful. We could not have had a better experience. Everyone there was incredibly helpful. Thanks
I've been a customer of Hide-Away in Naples for more than a year and I could not be happier with my choice in storage. My unit was spotless, priced fairly and the service has been nothing short of amazing. I needed a few special favors and Jerome was so helpful and went way overboard to make sure my needs were met. I whole heartedly recommend Hide-Away!
very nice, clean, well lit facility. Friendly, knowledgeable staff made rental & move-in process very easy.
Great location , secure and clean. Excellent staff. I've rented several different companies and this business is by far the best, no comparison.
Staff was very helpful and professional. Unit was very clean and in good shape. Manager on site explained policies on renting in a clear manner. Also, the price for the units are the cheapest in Naples. Would definitely recommend this storage company to others.
I stored an open trailer with a two seat ATV for the Winter, and found the service, facilities, and office staff (Jerome) to be excellent in every respect. Location, access, security and safety were high on my list of requirements, and the Naples Hide-Away fulfilled all of these storage issues very well. PTS Returned again this year to take advantage of this A+ storage facility. Jerome and Staff made sure that everything was in order for me, even saving the place that works very well for me. This is an excellent business. PTS
Great staff, location and service! I highly recommend using this facility.
These folks (Jerome and Valerie) provided me with two years of impeccable service. Storage lockers are an inconvenience, at best, but the treatment I got every time I visited was akin to a Four Seasons or a Ritz Carlton. I always felt like my business was valued and that I was welcome. I would recommend this clean, well managed and friendly facility without hesitation.
Been renting from them for a few years now. Unlike all the bad experiences I've had with other storage units in Naples, I never had any issues with them. It is clean and the customer service is top notch!
Preparing for our move to Florida from the Northeast, we called several storage facilites...none were as friendly and flexible as Hide Away. There was one storage facility closer to our location, but their helpfulness on the phone cinched the deal for us! While we were unloading our truck they even brought water out to us. The facility is very clean, and our climate controlled unit is perfect for our needs and very secure.
Clean, secure, well maintained facility. Jerome and Valerie are so helpful and accommodating! We didn't know how many units we would need and no problem....they would figure it out when the movers arrived. The movers returned to Hide-Away with a bicycle they had forgotten to unload. We had already left the facility and Valerie made sure they put the bike into one of our existing units instead of having to put it in a new one like the movers wanted to. Thank you, Val, for caring and answering so many questions I have being new to the area. My husband and I are so impressed with Hide-Away's operation. If there were 10 stars you would get a 10! Kudos Jerome and Val!
My wife and I first used Hide Away Storage when we bought our house in Naples in 2013. We had bought some furniture over the internet for delivery to Naples and we lived in New Jersey. The closing was delayed. We happened to call Hide Away while looking for a place to temporarily store the furniture. Jerome could not have been more helpful and flexible. Since then we have continued to use Hide Away and Jerome for recommendations anywhere from moving assistance to good places to eat in the Naples area. This is a great place and staffed with excellent people.
This is the nicest cleanest and most helpful people. Everything is paved and I felt very secure storing there. I will again when I need storage. Thanks all of you.
Conveniently located. Clean and well maintained. Multiple storage unit sizes. Very friendly staff.
The team, in particular Jerome, at the Pine Ridge location consistently went above and beyond the call of duty, was always extremely helpful and competent. My experience with them was very pleasant and I would recommend using their services. SC, Naples
We owned a condo in Naples for about 20 years, and sold it a few years ago, opting to rent to reduce the amount of stress. We have been storing clothing, and other possessions at Hide-Away since, and simply agree with the other 5 star comments made below. Highly recommend this location. We somehow lost the lock insert and key this year, and they didn't even charge us for a replacement. See Jerome in the office. He's great.
What a great experience! Super clean, so friendly and helpful. Best storage facility I have ever used. Highly recommend!
Hide-Away Storage has such a friendly staff and clean facility. In the office, Valerie is so nice and helpful. She patiently answered all my questions. Will definitely use their services again.
The staff was very helpful since this was the first time we ever rented a storage unit. The facility was very clean and there were enough trucks and dollies to move our stuff into the unit. Would highly recommend them and use them in the future.
Great facility. Easy enter and exit from Pine Ridge Rd. Clean. Convenient. There were always dollys and carts available at the entrance (each entrance). Staff friendly and helpful.
Just recently used Hide-Away Storage for storing furniture from my parents-in-laws condo. Could not have had a better experience! Everyone was very friendly and accommodating to some special needs that I had. Highly recommend Hide-Away Storage!
When my house burned down, Hide-Away Storage was there to help me with peace of mind for storing my salvageable items for almost one year. They are timely, accountable and accommodated my every need. Thank you Hide-Away!
Everything about this storage company works well. Seamless operation, with no glitches. I moved things into a spotless space via a helpful clean gurney. More than a year later my belongings were dust free. My monthly charge was debited conveniently from my credit card. Access was easy and felt safe and secure. A professional office staff made me feel confidant that while I lived thousands of miles away, I could trust my possessions with this organization.
I just want to say the people at hide-away never treated me like a number, they went well out of their way to be helpful&freindly, I would recommend them to anyone. thank you!
Both the previous & the new managers always go the extra mile to help. I have forgotten my code too many times, they always retrieve for me. Even changed it to make it easier to remember. Lock began giving me problems & they removed & put on a new one while I waited. Needed help loading taping machine and they not only loaded the tape they gave me a roll to help me. Easy access & always clean. Also like that when we get a semi delivery the semi can come in, almost directly to our unit. We have 1 of the small units but we are always treated like their best customer!
I really like Hide-Away Storage. They are very friendly, clean, and professional. It seems to be a family run business and the owners are extremely nice. I would definitely recommend!
When moving from North Carolina to Naples a lot of possession took up temporary residence at Hide Away Storage, and all were readily accessible and kept in fine shape. The only thing remaining now is a 30 foot sailboat which towers nearly 13 feet in the air and sits on a huge double axle trailer. Despite its size it has resided at Hide Away very comfortably without any problems for nearly two years now. The owners also help keep an eye on it. One day I will have the time to finish some fix up and put it back in the water(!)
Very secure storage facility , best staff, and convieniently located. We have been long time customers of Hideaway. They are the best in Naples!!
We have used several storage facilities in Naples and this one is by far the best. The building is always spotlessly clean, well-lighted, comfortable A/C, safe, well laid-out, all on the ground floor, easy to access the lockers from the parking lot, equipped with different sized carts, wide aisles, great office staff, easy to set up account, and on-line payments. AND comparable rates and good location. No negatives at all, just the best choice!
My experience of about 2 years at Hideaway Storage as been great. The automated gate make the grounds easily accessible at any time and always safe and secure. There location has also been great for convenience as well.
What a nice, professional storage facilty. Owners were very nice and such a great solution to my problem of where to store the contents of the condo while remodeling. Everyone was onetime and it is so convenient.
We have had our storage unit at Hideaway for about 12 years. The facility is very clean and well-organized. The staff is always helpful, friendly and highly professional. This is certainly a first rate operation which I would strongly recommend.
Great storage facility, well maintained and close to home. Staff is friendly and rates are competitive! Definitely recommend versus the area competition...
The staff is friendly and helpful. The facilities are clean and well maintained. I would recommend this place to anyone.
We were SO HAPPY when we found Judy and Phil at Hide-a-way! They didn't just hand us a brochure and some pricing when we first came down to Naples to find a home for our personal belongings until we got settled. They helped us coordinate our move schedule, showed us around the facility and gave us plenty of options to suit our needs. They made us feel welcome and secure! We choose one in-door unit and 2 outdoors, we even rented a postal box!. All were perfect, clean, dry, access easy and when it was time to move out the process was seamless! We kept our postal box until our mail stopped forwarding but if something did come in they'd call us on the phone and were more than accommodating. Hide-a-way is centrally located, the administrative process and billing process was simple, and the service exceptional! Thank you for making us feel at home!! Maria & Seth Schiller
What was going to be a one year at most rental of the portable unit turned out to be four years. Recently asked to have my unit delivered and the contents were just as they were four years ago. I always received phone calls and email if my credit card was expiring; you can tell they are professional and care about your belongings. If I am in need again of a portable storage unit, I will call Hide-a-way storage!