Northwest Self Storage Facility at 2410 SE 164th Ave in Vancouver

Northwest Self Storage Facility at 2410 SE 164th Ave in Vancouver

2410 SE 164th Ave, Vancouver, WA 98683

(360) 254-1442
52 Reviews
Office Hours
Monday - Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
Closed
Access Hours
Monday - Sunday
6:00 AM - 10:00 PM

Available Units

Filters
close
Unit Size
Unit Features

Nearby Facilities

2.38 Miles Away
Northwest Self Storage | NW Friberg Strunk St
4.7
6250 NW Friberg Strunk St, Camas, WA 98607
(360) 844-6802
Small
5 x 5
26 /mo
Medium
10 x 10
79 /mo
Large
10 x 25
317 /mo
Vehicle
10 x 25
317 /mo
View All
3.26 Miles Away
Northwest Self Storage | NE 104th Ave
4.8
421 NE 104th Ave, Vancouver, WA 98664
(360) 737-2777
Small
5 x 10
54 /mo
Medium
10 x 10
104 /mo
Large
10 x 20
142 /mo
Vehicle
10 x 20
View All

About this Facility

Facility Features

Climate Controlled Units
Drive-Up Access
Moving Supplies Available for Purchase
Secure Interior Access

Reviews

Andrew Sauser
From Google
5.0

Customer service has very nice and helpful. They were able to answer all my questions. The pricing on the units are very good.

K Smith
From Google
5.0

The facility is clean and safe. The office staff are friendly and very helpful. I kept my storage units for 8 years and never had a problem. Highly recommend!

Norm Ross
From Google
4.0

This is a good location for temporarily storing my household goods but they should adjust the square footage they are advertising, at least for the "10 x 10" unit I rented. The inside space is really only 9 x 10 and thus I'm renting a space 10% less spacious than the advertised size.

Rosalba Fernández
From Google
5.0

Very good place to rent a storage

charles lochner
From Google
5.0

We had been researching storage companies with an interest in moving our household goods from Alaska to Washington. To complicate matters, we were living in Mexico while attempting to reserve multiple storage units in Vancouver. I was driving all of our goods in a U-Haul truck down the Alaska-Canadian highway into the US, and back west to Vancouver. The storage units around town were filling up fast and I worried about losing available storage at my destination. I considered the appropriate sizes, temperature control, security, access hours, and management support. After noting storage prices online, I received calls from a half dozen different company representatives who presented a sales approach that felt more like a job interview, and focused on selling us just any storage unit right away. Our call to Northwest Self Storage was very different. Their manager, Heidi, was friendly, proactive, well paced, and professional. She provided us with available sizes, prices, discounts, insurance coverages, controlled unit temperatures during different seasons, access hours, and website resources to help us make a well informed decision. Heidi explained everything clearly, answered all our questions, and helped us understand the agreement details, and each necessary step to securing our unit. Since I was out of country, everything was handled by phone, so attention to detail was important. Like you, my wife and I don’t like hidden fees or costly surprises by companies who withhold significant information that could hamper their sale. Heidi was direct, honest, transparent and she used her background and intuition to detect issues we had not even thought of. She made us feel comfortable in asking our questions at any time in the process. Some companies forget that new customers aren’t just storing their random stuff. There’s a reason we call them “valuables.” We were literally storing everything we owned and many of our life memories in those units. I was hauling our life goods down a smokey Canadian highway, a hundred miles from nowhere, with mountains interfering with my cellphone reception, when Heidi called with an available storage unit. Even after the phone call dropped several times, she waited for me to clear the mountains and call her back. We concluded my second rental agreement in the middle of the Canadian wilderness during a wildfire. That’s what I call dedication to her work and to her employer. I wish all managers were that committed to serving their customers. Working with Heidi, has always felt like having a family friend back in the states we could depend on. She has a positive attitude, lots of knowledge and experience working for Northwest Self Storage. Realizing I was driving in from out of state, she even shared information about the different businesses located near the area of my storage unit. Heidi has always been and still is, readily available, quick to answer the phone, and thorough when providing invaluable information about our rental decisions for long-term storage. She follows up on each correspondence with an email, and recently checked to ensure we were all on the same page and properly filling out complicated applications and forms on the computer. Heidi worked with us as a true advocate who listened carefully, acted promptly, and protected our interests as we considered storage choices. She then guided us through our second rental agreement, the computer sign-ins, and the payment set-up for auto-pay. We couldn’t be happier with her high standards of professionalism and are now loyal, long-term customers of Northwest Storage because of her. If you want that kind of customer service, making the process easy and understandable from the very first call, and with amazing follow through for quality control, Heidi at Northwest Self Storage (2410 SE 164th Ave.) would be your person to call. We are thankful to her for our positive experience and are glad to let her and Northwest Self Storage take care of our valuable goods. Sincerely, Charlie and Mariaté

Gerry Demeo
From Google
5.0

Wonderful office staff and very convenient!

Heather Watson
From Google
5.0

The staff at this Northwest Self Storage are amazing! Heidi is so helpful. I appreciate how kind they have been to my elderly Mom who has been a customer for some time. Thank you.

James Perkins
From Google
5.0

So far everything has been great. I did everything online to get into a unit and not even 5 mins later I got a call from Heidi. She wanted to introduce herself and give me a few tips on how things worked at the facility. She made sure I was all set to go and was extremely friendly. I went in to the office to put my driver's license on file and talked with her for a few mins. She is a great person to talk to in casual conversation as well as helpful on the business side of things.

T Campbell
From Google
4.0

Thank you Northwest Self Storage. Property Manager Heidi was so helpful. Have used storage in past with “flaky” staff-no more. Heidi knows her stuff-she went above and beyond to secure my storage unit. Super lady deserves 👏🏻

Courtnee Hunter
From Google
5.0

Super helpful and the online reservation process was easy and quick. We ended up needing a second unit and quickly had one with the help of management. I highly recommend this place for your storage needs.

Greg Hanbey
From Google
5.0

Heidi was extremely helpful and worked hard to resolve issues.

Kaylee McCullough
From Google
5.0

Hedi (may have mispelled it) is absolutely amazing and so very helpful, we've been at this storage for over a year now. It's gated, well kept and very accessible.

Andy Asturias
From Google
5.0

Good service and Clean spaces

Jimmie Newton
From Google
5.0

Carrie, the “Temporary Manager” was EXTREMELY helpful getting us going for code numbers and such. She’s very conscientious and accommodating. She’s a Great member for y’all to have on staff there at the 164th location in Vancouver, WA.

Jeff Beebe
From Google
5.0

Heidi was very courteous and helpful.

Nick Corrado
From Our Website
5.0

I was able to rent a unit on short notice when it became clear that all our stuff wouldn't fit into our new house. Heidi was very helpful while showing me the various size options. She also took the time to reach out to me personally when auto payments were interrupted due to fraudulent activity on my bank card. We got the situation resolved without incurring any late fees. We've now found a home for all of our stuff and just emptied our unit. A great experience from start to finish over 13 months. You can find storage space anywhere.... but there's only one Heidi. Many Thanks!

Mary Tooker
From Google
5.0

Positively great people to work with and helpful every step of the way. We moved out of multiple units and into one larger unit. The Manager, Heidi, was great to work with and we were able to get it all done in one day.

michael
From Google
5.0

Great service & receptionist,flexible open hours.

Nick Corrado
From Google
3.0

Overall experience with the unit and staff has been very good, but many interactions can only be done on their website which is seriously deficient. I needed to update my payment information and the site kept timing out before I could get all of the information input. Plus, there's no way to check what card is on file to confirm it was input correctly. Fortunately, this location has Heidi in the office who is on top of things. She gets all FIVE STARS!

Brian Massie
From Google
5.0

Great facility. Was easy to find a storage unit size to fit my needs and get signed up/familiar with the facility. Staff was amazingly kind, helpful, and patient. Additionally, really appreciate the dolly cart for moving materials as well as the service elevator which definitely saved my back some agony. Facility is secure and seems safe, with plenty of lighting, cameras, and keypads for entry.

David Chenoweth
From Google
5.0

Outstanding Supporting person who was very helpful. Made for a great 👍 experience

corey burnettev
From Google
5.0

Quick and easy setup

moglis bear necessities
From Google
3.0

Friendly staff pretty quiet well kept and maintained no complaints so far but am still in first month will update when promotion pricing ends 😀

Joel Carlos
From Google
5.0

Storage is very clean and price is reasonable. Employees are top notch both on site and their call center agents.

Laura Trager
From Google
5.0

Great customer service, on site personal we’re friendly and efficient 😊

LaDesha Hall
From Google
5.0

Easy access , great employees.

Zellard Lemon
From Google
5.0

Great staff and very helpful. I feel that they offer fair pricing and that they have convenient locations. I highly recommend.

Darla Borella
From Google
5.0

Enterprise has good customer service. I was impressed with their professionalism. I would use them again when I can afford it. They are fairly expensive and I will not be able to afford them very often. I had a great time driving the car we rented.

David Lagrew
From Google
5.0

Timely, professional, they moved our stuff with care. Will use again, thank you!

Trajan Lovingier
From Google
5.0

Local Storage facility. Reasonably priced. If you need a place to store your belongings or moving try this place

Samantha Harding
From Google
5.0

Very easily accessible and great communication.

Mike Schieber
From Google
5.0

Anna was especially helpful in getting me setup and explaining the procedures for using their storage units!

Sharolynn Shaw
From Google
5.0

Very friendly, helpfull and convenient! Easy and quickly done. I love the auto pay too. Got the exact unit I needed. No fuss.

Rebecca Priebe
From Google
5.0

I cannot say enough good things about NW Self Storage. I was in quite a predicament on the other side of the country, a family emergency unfolding and needing to move all at the same time. The team at NWSS was simply amazing - considerate, communicative and caring. They went above and beyond to support what I needed and ensure that my belongings arrived and were safe. I highly recommend this company. Special thanks to Keri at customer support and Anna and her team in Vancouver.

Larry Lemke
From Google
5.0

Awesome experience !!!

elizabeth peterson
From Google
5.0

Selena was amazing at showing us all available units for us and made sure we got exactly what we needed. Thank you so much.

Kathy Carman
From Google
4.0

The facility is very nice and clean. The people there are exceptionally friendly and helpful. Both Lara and Celina tried so hard to get our very best deal and the closest place to our location. Part of the reason I took off one star is because the doors are quite a bit more narrow than any other storage facility we have been at. (5) We had a 10x20 unit which is 2 10x10 units that have the middle wall taken out. They left the bolt that was used to anchor the wall in. It was a terrible trip hazard. I tried to put a marker over it until we had it covered with furniture. That was the other part of the reason I took off one star.. It has a freight elevator to the second floor and hand dollies and a small cart for bigger items. It held a lot by using the "Tetris" puzzle method! We are happy with it.

matt mullis
From Google
5.0

Clean, well maintained and friendly service at the front desk. Price is right, too.

Laura Miceli
From Google
5.0

So glad that I chose this place!! The process was easy and SO affordable! The man that helped us, I think his name was Tim, was very nice and super helpful! This is a very clean and safe storage facility. I recommend Northwest Self Storage to anyone.

HARLAN HANSEN
From Google
5.0

I have been a tenant for over 4 years. The staff has always been courteous and helpful. I have had no problems, and my things in storage are doing just fine. Now if I could convert it to a tiny house and live in it, it would be perfect.

Coral Knudsen
From Google
5.0

It was my mother who choose the unit. It was close to her when she was living at the Fairway Village Touchmark. The reason she wanted this unit, is it was on the second floor and it has climate control.

Judy Ambrose
From Google
5.0

I have had a storage unit at this facility for several years and have nothing but good things to say about them! Chulina has been wonderful and is always willing to go the extra mile to make sure you are happy with your experience! The cost is comparable to other vendors but I wouldn't change locations even for a discount offer somewhere else! The security in place makes me confident that my belongings will be exactly where I left them on my next visit! Please make sure you stop by and check them out!

Rosario tate
From Google
5.0

NWSS provides a convenient, organized, and clean storage facility complex staffed with highly conscientious and especially thoughtful employees. I have rented from Northwest since October, 2018, and I have always appreciated the kindness and the cooperativeness of the staff! Chulina is by far the staff member who is always thoughtful and considerate. Thank you for providing this great service! Respectfully presented, Dean Browning Webb, Esq., Attorney and Counselor at Law

Advocates for the Underserved
From Google
5.0

I was cautious after reading the reviews on here. But the Fishers Landing NW Self Storage is closest so we gave it a try. Glad we did. The NEW manager, Chelina, is amazing!! She not only found us exactly what we were looking for but tacked on a GREAT special to welcome us to her lot!! She is always available for questions and is friendly and knows what she is talking about. THIS PERSON GENUINELY CARES ABOUT HER CUSTOMERS. WE have been at the facility for a little while now and have had nothing but good things!! Thank you Chelina and thank you to the facility for being there during uncertain times.

Bob Pike
From Facebook

Steve has always been very helpful. I moved into a smaller unit and had a seamless transition. He’s a user friendly employee that would be worth duplicating. Thanks Steve!!!

Mr. Evolve
From Google
5.0

Good clean facility

Laura Marie
From Facebook
5.0

The front desk attendant was kind and helpful. But, my space needed to be swept and there should be a light in each unit so you can see what you are doing. For that amount of money there should be more!

Brandon Hitt
From Google
5.0

Jerry is the Man! This guy helps you out and makes everything easy as possible

Ann Hiebler
From Google
4.0

I could not have asked for better customer service. They helped me a great deal to solve my dilemma. The facility is always clean. I have had a unit there for a year and a half. I have never been disappointed.

Bobbie Piccola
From Google
5.0

Northwest Self Storage is excellent. Their customer service is incredible, the units are clean, and I would recommend them without question.

Warren DK
From Google
5.0

I would highly recommend this place to anyone looking for storage. Their facilities are very well kept, they offer many different sizes of units, climate control options, etc. The prices are the best around, they always have great monthly rates, but pay 6 months at a time and they will give you a great discount. I have a large unit that only ends up costing me about 40 bucks a month. Killer deal. There are two entrances to the facility, both gated with pin code entry, they have plenty of security cams, and you can put 2 locks on your unit, so you can be sure your stored possessions will be safe and secure. Also, the management and staff are very friendly and helpful. 5/5, two thumbs up, round of applause.

Stacie H.
From Insider Pages
3.0

Clean and affordable! This is a Clean and affordable storage facility, with on-hand staff who do a good job of monitoring the grounds, as well as a locked gate to prevent prowls. Overall it's a great value for a mini-storage unit. PROS: Clean and affordable CONS: n/a

Self Storage Locations

Mississippi
Rhode Island