Northwest Self Storage Facility at 599 State Hwy 99 N in Eugene

Northwest Self Storage Facility at 599 State Hwy 99 N in Eugene

599 State Hwy 99 N, Eugene, OR 97402

(541) 689-5115
179 Reviews
Office Hours
Monday - Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
Closed
Access Hours
Monday - Sunday
6:00 AM - 10:00 PM

Available Units

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Unit Features

Nearby Facilities

0.50 Miles Away
Northwest Self Storage | Hawthorne Ave
4.7
3150 Hawthorne Ave, Eugene, OR 97402
(541) 689-9230
Small
4 x 8
67 /mo
Medium
10 x 10
124 /mo
Large
10 x 20
199 /mo
Vehicle
10 x 20
199 /mo
View All
0.96 Miles Away
Northwest Self Storage | State Hwy 99 N
4.8
1601 State Hwy 99 N, Eugene, OR 97402
(541) 688-3835
Small
5 x 10
74 /mo
Medium
10 x 10
114 /mo
Large
10 x 20
189 /mo
Vehicle
10 x 20
189 /mo
View All

About this Facility

Facility Features

Drive-Up Access
Moving Supplies Available for Purchase
Secure Interior Access

Reviews

Tanner M
From Google
5.0

Melanie was incredible at helping me set up and access a storage unit for my upcoming move. During an already stressful time, her humor and kind demeanor was incredibly comforting. I will absolutely be coming back for any and all of my storage needs! Thank you, Melanie!

April
From Google
5.0

Amazing prices perfect storage. very bubbly Super helpful staff!! Best storage unit experience I’ve ever had!

Brooke Milligan
From Google
5.0

By far the most helpful, caring and understanding service you could receive. On site manager is always a delight and more then helpful with every business transaction and conversation. Highly recommend!☺️

James Meschia
From Google
5.0

Property manager helped me out on her day off while I was in a bind. Very relieved and grateful for her help!

PACO MESCALERO
From Google
5.0

Manager was super friendly ,courteous and helpful

Abel
From Google
5.0

Im so happy with the service of Melanie.The North West Storage manager was so acomodating to my needs and went beyond her duties to satisfy my needs. What a awsome employee.

Michael Chaney
From Google
5.0

Always very happy with the quality of the service I receive.

Logan Mickelson
From Google
5.0

Helpful, understanding, and always willing to work with you.

omlete2012
From Google
5.0

Secure place. Comparable pricing and easy access.

David Schaefer
From Google
5.0

Very professional and very helpful.. super friendly and efficient as well. thank you Melanie

Sandra Perkins
From Google
5.0

I've been renting here for years Melanie is the greatest person to work with. She's very kind very polite and she does definitely know her job she does a wonderful job I'm very impressed with her like I said I've been renting here for years. I wouldn't go any other place. she keeps the property very nice and clean very friendly with the public and kind. Thank you

David Perkins
From Google
5.0

Melanie is the best I'll give her 10 Stars and I trust her when she says I conversation I love working with her on my stories that I've had for quite a while she has helped me in so many ways we all appreciate her

Daniel Holmes
From Google
5.0

Compassionate with their prices. Clean lot. Always reachable at the front office for questions. I would suggest you try here for storage.

John Putzier
From Google
5.0

Since I got a storage unit here, everything has been wonderful! I can’t say enough good things about the service and the hospitality of the staff!

misty frost
From Google
5.0

Great price, even greater office staff. Melanie is very friendly and helpful.

Toshia Wright
From Google
5.0

I can't say enough great things about Northwest Self Storage! From the moment I walked in, I was impressed by their friendly and professional staff. They took the time to understand my storage needs and helped me find the perfect unit. The facility itself is top-notch. It's clean, well-maintained, and I feel safe storing my belongings here. The security measures they have in place give me peace of mind, knowing that my items are protected. What really sets Northwest Self Storage apart is their excellent customer service. Whenever I have a question or need assistance, they are always quick to respond and go above and beyond to ensure I'm taken care of. I highly recommend Northwest Self Storage to anyone in need of storage solutions. You won't find a better combination of quality facilities, security, and customer service anywhere else!

B
From Google
5.0

Amazing staff, very friendly, not the best part of town but I definitely feel like my stuff is safe and I've never had issues in the years I've been here. Honestly they were the best price when I really needed somewhere to put my stuff and I've continued to keep a unit because it's a good deal.

Michelle Masterson-Harding
From Google
5.0

Melinda is simply amazing,she is a so nice.i suffered and stroke and am now handicapped,she has the best customer service skills,that I don't see anymore.She is her worth and more,she should get a manager of the year award.i appreciate her so much.thank you for your kindness. Michelle harding

David Gonzales
From Google
5.0

We been using northwest storage on Hwy 99 Melanie Brazil is the best very. Efficient in what she does we need more people like her her customers service skills are Great

Aiden Dillon
From Google
5.0

Melanie was super nice and helpful throughout the whole process, very understanding and accommodating.

Jasmine Crawford
From Google
5.0

Awesome experience! The staff is super friendly and goes above and beyond.

Ezra Luna
From Google
5.0

Melanie has been so kind and helpful in the whole process of getting a storage unit! 10/10 will recommend

Ocean C
From Google
5.0

Melanie is great, very personable. ◡̈

Yarren
From Google
5.0

Had a great experience with Melanie . Super friendly and funny. I would recommend this storage to friends and family

Tess Murphy
From Google
5.0

The kindest and most helpful staff you could imagine. My items felt safe and secure and it was easy access in and out.

deathonnix
From Google
5.0

Quick and easy to get in and out of the area. Great customer service. Will come back to this company for further storage when needed.

Heather Le Bleu
From Google
5.0

Great staff! Melanie is sincere and willing to go the extra mile to help any customer. It’s nice to call a company and immediately be transferred to a person. Highly recommend this place for your storage needs.

Edward Sexton
From Google
5.0

Melanie is the best! When I moved to a larger unit she found one that was close to the one I already had so it was easier to move everything. When my GF was reeling from a heavy & stressful workload and forgot about her unit Melanie worked with me to get the issue resolved.

Zachary Rivers
From Google
5.0

Great customer service especially from the day manager Melanie, she has a heart of gold😃 and has helped us out a lot with our storage needs... Thank you Melanie 5 Stars⭐️⭐️⭐️⭐️⭐️ for GREAT customer service AND everything you do

Cordell Lugo
From Google
5.0

Great customer service!

Kathleen Tripp
From Google
5.0

Melanie!!!! Oh wow I cannot say enough great things about her and how helpful she has been. Customer service is so spot on and I am so pleased with the service I have received. I am so grateful for everything, they’ve been so incredible through my moving process and have made this whole move so much easier!! Thank you thank you thank you!!

sam marney
From Google
5.0

This is a wonderful storage facility and the staff is absolutely amazing. Melanie is extremely helpful and has always been understanding of what ever situation I was in. I will forever use this facility for any future storage.

Andy Palmer
From Google
5.0

Melanie is awesome to deal with!!! Absolutely perfect customer service!!!!

Michael Lord
From Google
5.0

Such amazing staff (Melanie).

Tyray Stevens
From Google
5.0

Melanie was outstanding, and a joy to talk too! I would recommend Northwest!

jason blaylock
From Google
5.0

Melanie, great service funny and very helpful

Geri Mcclatchey
From Google
5.0

Friendly service cheap prices I was able to book online and come in early the next morning best storage unit so far

Mashaeyla Thurston
From Google
5.0

Super helpful and we could move in right away! Safe location. Melanie followed up to ensure we had everything we needed. 100% would recommend!

Le xi
From Google
5.0

Ms.Melanie is fantastic! She is always smiling and very helpful. The place is always decorated with festive, seasonal decor and flowers.

Jt Jt
From Google
5.0

Always a pleasure to talk to Melanie, she is wonderful

J Nay
From Google
5.0

Great Service and facilities. Thank you Melanie!

Hey You
From Google
5.0

You couldn’t have done better! Melanie should train all people associated with storage properties!

Heather Vellekamp
From Google
5.0

This place has taken such good care of us! The woman who works in the front office is so kind, she has gone out of her way to help me in a pinch. I needed tape, she found an extra roll. Overall we feel the property is safe and secure, but the customer service is above and beyond!

Zack Ota
From Google
5.0

Melanie was very helpful and storing things here was very easy. Would highly recommend.

Lori Aldridge
From Google
5.0

The experience w the manager was great even though we were seeing her regarding unpaid bill and overlocked unit. Definitely a situation that could've gone badly! She was respectful polite and kind. She explained fees and gave us detailed print out to show all charges. We came to agreement to pay in full and she removed lein fee which was so helpful to me. I appreciate being treated w respect even though I was late w payment. Manager is an awesome employee and a definite plus for your company.

Joel ar
From Google
5.0

I've been renting a storage for years and there's a woman that is always so helpful and kind. I think her name is Melanie.

Mikael
From Google
5.0

Melanie is great - excellent experience here and service. Storage units are storage units but the service is excellent! Good first month deal.

Corby Gleason
From Google
5.0

I had a very nice exchange with Melanie, she was friendly and helpful. Will recommend highly!!! Thank you Melanie!

Derek martin
From Google
5.0

Melanie deserves a raise! Her attention to detail, work ethic, and and excellent customer service skills exceeded what I would see as to be expected. She is a great worker and sweet person that is exceptional at what she does. Thank you Melanie!

J Stanley
From Google
5.0

Management was very helpful, nice facility

Carissa Lagrua
From Google
5.0

Very pleasant and punctual and very friendly would highly recommend

pat sprenger
From Google
5.0

Melanie is excellent at this facility. Very professional, helpful and willing to go out of her way to help no matter what Highly recommend this facility for all your needs

sclongor sclongy
From Google
5.0

Five. Stars all the way! Great, central location in town, friendly service, and a great price. I like that they have access hours from 6 AM till 10 PM. Thank you so much for a great storage unit experience!!!

Elisabeth Kristin Nance
From Google
5.0

Melanie was a delight to work with! Northwest is super reliable, convenient, affordable, and well monitored. I would absolutely use them again in the future. Thanks so much :)

Crystal Beasley (Embodied Reality)
From Google
3.0

The prices have gone up quite a lot with rate increases at least twice a year since I arrived. It's now approaching twice the price as it was three years ago. I like the facility and staff, but this is getting silly. I will be leaving as soon as I can.

Pamela Hodson
From Google
5.0

I am so pleased with this business! They have the best prices in town and the units are super clean! Very secure too. I felt comfortable leaving my belongings here. The manager, Melanie is amazing! I highly recommend this place for your storage needs!

Robert Jacobson
From Google
5.0

Rented unit from melody And she was very nice and very helpful.

xX Vøīx_Płåÿż Xx
From Google
5.0

great experience the manager Melanie was patient with me while i took longer than expected to move back into my place. thanks Northwest!

Michele Eslick
From Google
5.0

The manager, Melanie, on Hwy 99 is fantastic. She is friendly, works with you, and has a fantastic sense of humor. Highly recommended!!

Jenna E
From Google
5.0

Clean and convenient location. Melanie is extremely helpful, and kind. I've been using this facility for a few years now, and have had zero issues. Thanks!

Laura D
From Google
5.0

This has been a great storage facility! I have never had any problems there with anything. Melani Brazil is the Boss lady there and she is a good human.she shows people that she cares and it really shows . Very simple rules to follow and it’s very secure! Great lighting and so far no shenanigans. Clean in fact spotless! She is a keeper!

Dori Shobert
From Google
5.0

Melanie is always so kind and have worked with her for years. She always bring a smile on my face! Great addition to the northwest self storage team!

KINGSLABBER TWITCH
From Google
5.0

Melanie is amazing best customer service in town! Always makes it fun!

BOS
From Google
5.0

Amazing customer service from Ms Melanie Brazil!

Ana Miller
From Google
5.0

Melanie Brazil was very friendly professional very very helpful I love her!!!!

Destiny Ramirez
From Google
5.0

MELANIE was the best with her amazing costumer service! She was super helpful with my millions of questions and helped me make sure I was happy with my experience. I am so thankful for her help and the service she provides. Everybody needs a MELANIE with their company!☺️

Matt G
From Google
5.0

I love the office manager at Northwest - after 5 years the only thing I don’t like is the aggressive price increases and that ain’t her fault- but when it comes to helping me with locks and lockouts and pest prevention and billing - Melani is a rock! So considerate, factual and does her best given the circumstances! Love her help - it’s kept me from leaving Northwest more than once!

Mckenna Bires-Fuday
From Google
5.0

Brean was very helpful and answered all my questions efficiently!

Mike Black
From Google
5.0

NW Storage is the best!

Timothy Evers
From Google
5.0

Staff is super professional and kind. The facility is very well kept and clean. They are vigilant of who is coming and going and I feel my belongings are in the best of hands. I have belongings at three different facilities. This one in Eugene and two in Medford. So I can spot the difference right away. If I could give more stars I would do so gladly. Melanie is a gem to deal with and deserves a big salute for doing her job above and beyond. If you choose to rent here you won't be disappointed.

Chance Jensen
From Google
5.0

Melanie who works here is super sweet and helpful. Would recommend this place to anyone.

Jerry Turk
From Google
5.0

Very friendly and helpful manager. Clean, well kept. We would use them again if the need arises.

Randy Green
From Google
5.0

I had no problems here that lady knows what she is doing she's a lot if fun to talk with the lot was very clean I will go back to this one

Daniel Estell
From Google
5.0

Desk staff are super nice and helpful

brody weitzel
From Google
5.0

Melanie is great. Very nice lady and helps when you’re in need .

Billium Palmer
From Google
5.0

Melanie is the most helpful and constantly present customer service person I deal with in all of Eugene/Springfield! The best!

Riley Jo
From Google
5.0

The owner is lovely & super sweet! Units are of good quality, easily accessible, and the most reasonably priced ones in town imo.

Geoffrey Machado
From Google
5.0

Brenn was incredibly helpful!

J Peter
From Google
5.0

Brenn was super helpful and a pleasure to work with. Thanks!

Nhowah McDonald
From Google
5.0

Fantastic service they're willing to go out of their way to help others point

Damian Cole
From Google
5.0

Great service, Melanie went above and beyond for me!

Alejandro Suarez
From Google
5.0

Melanie was super helpful!

Daniel Rasberry
From Google
5.0

Incredible customer service. Absolute joy

mike higashi
From Google
5.0

Perfect. Easy to access. Great customer service!

Joseph Fredrick
From Google
5.0

I had left a pile of tires in front of someone else's unit and wasn't evicted like I could have been, instead Melanie Brazil was very understanding and really took one more stressful thing off my back . I couldn't be more satisfied thank you Melanie

Lesley Valadez
From Google
5.0

The lady at the front was very helpful and enthusiastic, I really enjoyed getting helped by her! Thanks!!

tiredangel6
From Google
5.0

Melanie is awesome! It's been a real pleasure to be a customer with her here.

Nicole Gallagher
From Google
5.0

Melanie is amazing. She’s always so friendly and helpful when I call. I know my belongings are safe and the hours to access my stuff are very generous. You can’t find a better place to store your important belongings. Thank you Melanie and NW self storage team!

Medardo Villanueva
From Google
5.0

Excellent service. The manager is awesome. Highly recommend this place.

Sixth Sphere Scarlett And The Boy From Outer Space
From Google
5.0

Melanie has been very workable with us during this transition and even gave us a discount when we mistakenly ordered the wrong size unit. Good people working here, this storage unit facility has been pleasant to work with during an otherwise difficult move for my partner and I.

Junah C
From Google
5.0

Melanie is a rockstar! Off of our first interaction, she was already so caring about what brought me to needing a storage unit. Storage is clean and the facility is easy to access!

Steve Emm
From Google
4.0

For me it’s convenient I live close by

Colby Ramsay
From Google
5.0

Hi there. This is the 2nd time in the last 7 months , technically the 3rd time that this location and manager Melanie, has seriously restored some faith back into person to person business and all of the helpful and particular ways that someone can do to come thru in an already stressful time,she provides a fair, polite, and friendly service, which would be good enough if that was all. She has a way of doing business that still has a feel of a human element to it and of getting you on her good side. And with all due respect, she looks great from all sides and is a beautiful gal. and all throughout being completely honest, and highly respectable which makes it that much easier to follow any of the rules or what she asks of you. When it comes to personal items in a storage any variety from valuables, rare things, sentimental, extreme importance, its important factor to feel like you have somebody on your team working for ya, and i have said before and once again, I specificaly have chosen to stay at this location and business, and chose to pay the slightly higher rate,which i know varies. From$15 more to $35 more per month, I have chose this location, on 2 different occasions to give my business , not for any other reason, but solely because of the manager MELANIE. while she maintains a professionalism about herself and still must take you thru all thr proper processes that one must to rent a storage. She is a joy from the initial inquiry, the reservation, whether online or in person, when you mess up 2 times In a row attempting to reserve online and a certain location and end up using your credit card to book a unit at the wrong location and with charges of $175 , back to back, which makes an already anxious and stressful event a big issue andwhile still not having the correct storage needed😓.Only because I had had a great experience with Melanie helping me in the past to find a smaller unit /transfer within the same location before and on short notice. Only because I had trust in her that she would be able to properly work her magic w/ all of the technical stuff of the fees$, the transfer to another bigger available unit while applying the months rent I had just paid a couple days before making it significantly better and dealing with me as I was at my worst and babbling to her, it's as if she was already in process of doing all of the things, that i incoherently had just tried to explain to her, while she also was working on correcting my 2 units i charged to my card at wrong location, to ensure me that i got the rightful $ back on my cards and while applying some of that charged $ refund, to the new unit that I was needing most importantly, as she was crunching numbers in her head, pulling up forms needed, contacting other locations to help with refund, simultaneouslyfinding the closest unit on the map to make the transfer of items from 5×10 to a 10×10, while giving me the fair and honest price, alsoexplaining to me why i had to pay an additional$10 or$20 on my last paymentfor being late, as if shewas reading my mind or knew exactly what I wanted and needed, and within a few minutes of standing in her office, like magic, she had resolved everything and had helped me get the refund that i was properly going to get from my reservation mistakes, She did all of that like a breeze, as she was making me laugh while we had a side conversation going on. It was a pleasure to watch her work, I was thoroughly impressed as just someone witnessing but I was So appreciative of the way she handled it. She got all of the $ for unit and fees that was rightfully owed by me, but without a sense that she was charging and taking $ from me that she might have been able to,whether that was in the form of unecessary and additional fees , a higher unit price etc. Whatever the case, she makes it easy to open up the wallett and pay a certain rate, or a late fee charge, without a sting along with it. Heck I would probably pay her another fee $ right now if she asked me for it🤷‍♂️.

Cindy
From Google
5.0

I highly recommend this location. Melanie is the greatest and has always been nice and courteous.

Solomon L
From Google
5.0

Great customer service! Very positive experience and very friendly people working. They made my day a lot easier and saved me from a good bit of inconvenience. I will recommend my friends to store their stuff here, and I will use this location again in the future.

William Jones II
From Google
5.0

Melanie is great highly recommend this place!

Darlene Richards
From Google
5.0

5 stars for the employee Melody she very friendly and helpful she goes out of her way for me.

Shelby Meyers
From Google
5.0

Im so happy I found a place that's respectfull and understanding! Melanie who works the office is amazing! Thank you for all your help!

Laquisha Cochran
From Google
5.0

Melanie is super awesome and so nice clean place recommend 10-10

Miguel Rivera
From Google
5.0

Came in to rent a self storage and Melanie Was super kind a professional. Recommend 100%

Melanie Hamilton
From Google
5.0

Wow! What a convenient location! With a friendly and fair manager, safe and secure storage, and large units, this place was great for my storage needs! I had my stuff here for over a year and it sure made things easier!

Mimi unicorn fur
From Google
5.0

Melanie Brazil she is very nice

David PikoKalili (Kawika)
From Google
4.0

Melanie is very courteous, and fun. Very hospitality and out going and helpful..

TaLina Thompson
From Google
5.0

The best storage place around. The manager is awesome. I was late making payments a few times, and she was very kind and always worked with me to set up payment arrangements.

Craig Peterson
From Google
5.0

AWESOME FRIENDLY STAFF!! VERY Helpful! VERY Kind and Courteous! Excellent Rates! I was treated so poorly by a different storage facility (I don't want to name any names but, it was downtown mini storage!) but, it's ok because I left there and came to NW!! MUCH BETTER FACILITY, MUCH BETTER STAFF and BETTER RATES! Thanks so much! you made it hassle free! 🙏

Cornelia June
From Google
5.0

They have been so good to myself and my family.. customer service always been awesome, great people..

Tracy Rollins
From Google
5.0

I just love Northwest self storage on highway 99 Melanie is one of the best storage renters that I have ever encountered I've been renting my units from this place for 25 years and she has been nothing but kind and friendly . She's been more than helpful every time. she reuns that facility so well that I have told my friends and now they rent their units from there as well. I really can't say enugh about Melanie , shes top notch and a pleasure to do business with. Northwest self storage on highway 99 is clean and secure I feel safe with my stuff here and the staff is great too.

Madison Reed
From Google
5.0

Excellent customer service!!

B
From Google
5.0

Great storage unit complex, Melanie made everything very easy for a rental agreement. Would highly recommend.

Grace Hargett
From Google
5.0

I have to thank Melanie for her hard work and understanding. She is patient when we have questions and concerns. I feel like our belongings are safe at her storage facility! I would recommend this location.

Mike Akers
From Google
5.0

The manager is very friendly, and very helpfull, I have a rental unit here and it feels very secure. August, 2022. ...Melanie is like a big sister to me, we have become good friends and I have so much respect for her. The facility is always clean, and in very nice condition. It feels like my home away from home. I wouldn't want my stuff anywhere else. MA

Halsey Electric LLC
From Google
5.0

Melanie is the sweetest, loveliest, site manager I have ever met. Christina, her supervisor, is sweet as well. I would recommend anybody to them.

Dominic Lenzo
From Google
5.0

I’ve used this facility three times beginning in 2014 and keep coming back! Melanie is as professional, helpful, and kind as they come. The units are always ready when requested, clean, easy to move in and out of and the location is very convenient.

Jeremy Pryor
From Google
5.0

Great experience! Never had an issue with security or maintenance. Very helpful and happy customer service! Melanie is the best to work with! Would absolutely come back again and again.

Joanna Morales
From Google
5.0

I was amazed that Melanie @ 599 hwy 99 in Eugene found me 3 units right by each other and called me when they were ready. Walking in to talk too her in person was so great! She was friendly, helpful, and a godsend!! Thank you for great service!

Narda Jimena Triviño Silva
From Google
5.0

Bea the manager is great! She is very nice and gave me all the information I needed and was extremely helpful. I am so happy with this storage place because the location is very convenient and just a few blocks from my place. I’ll definitely recommend it!

caitlin spano
From Google
5.0

Bea was so helpful during the process. She made everything super easy for me! I was moving into a storage unit the same day.

Brittney Simmons
From Google
5.0

Love this location! The manager, Melanie is amazing! Just like a family! I left a high valued item outside my unit mistakenly and she recovered it and got it back to me!

Aleksei Osuna
From Google
5.0

The place is very clean, safe and quiet. The Manager Melany shes si nice, she took me to my unit, on sunday, after closed hours, she dif it on her own time and I really appreciate that, She’s still very helpful and since then, every time I come to my unit, I fell like I am with family. I am very happy and will absolutely recommend this storage to others.. prices are reasonable too

Ryan Cather
From Google
5.0

Melanie is absolutely amazing! Has helped me out in everyone of the best ways possible, great customer service and hospitality

Toni B
From Google
5.0

Melanie is so helpful and friendly. I would recommend to anyone. Great service.

John H. King Jr
From Google
5.0

Melanie is awesome to work with when I call she is the best.

monica olson
From Google
5.0

Melanie has always been available during office hours and very helpful. I have been a customer for years and much prefer going to the office to pay my bill instead of the online payment method.

Jon Archambeau
From Google
5.0

Melanie the manager is awesome and has been so great to work with me & my brothers storage units over all these years we have been here. Best storage place in town we have found!

Samantha Nunez
From Google
5.0

My ex Andrew Holman states that Melanie is wonderful and does an amazing job. She keeps everyone in right spirits. I've been a customer in the past and will definitely get a storage unit in the near future.

Judy Fox
From Google
5.0

Melanie is the best! We have had our storage unit here for years and has been nothing but good to us. We see that she values her job and customers. It’s nice to have your belongings somewhere and know that they are safe because the establishment is ran with integrity! Thank you Melanie

Taylor Copenhaver
From Google
5.0

The location at 599 Hwy 99 N is a great location especially because it's not directly out in the open. The owner of the place is very kind and friendly and seems very trustworthy as well. I initially reserved online and she kept the same price when I paid in person. She also helped me in finding my unit and filling out the paperwork. Overall, a great experience!

Bonni Synder
From Google
5.0

Melanie is the greatest person ever! I love her!

Carolyn Dimmick
From Google
5.0

Melanie is extremely helpful, kind and just a pleasure to work with.

Ryan bro
From Google
5.0

No problems ever since I've had stories are almost a year now it's wonderful another thing I seen nothing broken

Dave Challburg
From Google
5.0

Melanie went over and above getting us into the storage unit. We needed to get in on Sunday and she met us at the gate, showed us how to maneuver the units with our large truck. Cannot say enough great things about her. Thanks a bunch.

Darlene Richards
From Google
5.0

Vey nice people she wonderful and very helpful

James Roberts
From Google
5.0

Professionally operated by Melanie. She treated me with complete competence. I was struggling a little bit with how everything worked including the documentation and she took her time to me. Thank you again Melanie. James Roberts

Jeannie Chapman
From Google
5.0

Melanie at the 599 Pacific Hwy location is wonderful. I’ve been there for over 5 years and can’t imagine renting anywhere else. She provides exceptional service, clearly and promptly answers questions or concerns and treats we renters with respect. I’d give them more stars if I could.

Henson Family
From Google
5.0

I like this storage. The staff was awesome. The only thing is Google doesn't take you there. It makes you go in circles. You need to turn right before Rivas taco restaurant and go all the way to the back. In-between the dollar general and Rivas taco restaurant towards the back.

Clara Nielsen
From Google
5.0

I did my research before choosing this location. They have the most and best reviews. I am an Allstate insurance agent and in the process of moving. I was looking for a place with great reviews and security to store some belongings. Melanie , the nice lady in the front office, was the kindest women I have met in awhile! We laughed and talked, she was super helpful with my questions. I love knowing my belongings will be in this facility.

Michael Ferro
From Google
5.0

I've had a unit for over 8-years. The manage Melanie is very nice and professional.

Clifford Koot
From Google
5.0

For an area that looks very intimidating to most I feel very comfortable and safe with my storage shed and the supervisor Melanie, was very professional and very helpful

Crystal Weinrich
From Google
4.0

great

M Salazar
From Google
5.0

Melanie was amazing! Super easy check in, and check out. I’m from out of state, she was so helpful in securing our space. Totally recommend, great for us as UO parents. GO DUCKS!

Tyler Morris
From Google
5.0

Melony the front desk lady was suuuper nice and extremely helpful

Maya Harrison
From Google
5.0

Customer service was amazing and it was a fast and easy process!

Fred Rapp
From Google
5.0

I have never written a review for a company. I would like to say that N.W. self storage is the best because of employees like Lynn. She sincerely cares about people, and has made my storage experience pleasant, and stress free.

Donna Davis
From Google
5.0

Staff and place are very awesome

Jeff Harmon
From Google
4.0

Everything was easy and fast. Austin i believe was his name was nice too.

Jeff Harmon
From Google
5.0

Everything was fast and easy

James Roberts
From Google
5.0

I appreciated the assistance and friendliness. One meeting and I decided to rent. Thank you

Autumn Dowty
From Google
5.0

The manager helped me get my unit on Hwy 99. in Eugene. He was a big help, very respectful and ed everything in detail. He is awesome 😎. I recommend this place, just because of him and they have great security.

Data Phile (Russell Robertson)
From Google
4.0

Very secure especially for the neighborhood. Make sure you pay your bill on the 1st or you'll be locked out till paid. Late fee on 10th. Management definitely knows who goes in and out and is proactive about security which is good even if it's annoying. Look for on line specials. You can sometimes find half off first three months deals!

Nicholas Simrin
From Google
5.0

Never a problem. Very helpful

Lucy Yamaguchi
From Google
5.0

Last November I had to travel to Oregon from Southern California to deal with the unexpected death of my brother who lived in Eugene. While trying to clean out his apartment under severe time constraints, we realized that a storage unit was necessary. This site was recommended to us by someone who had previously rented a unit there. Melanie Brazil was the lady who helped us with the rental process. Knowing the circumstances for our need to rent a unit, she was so kind and helpful, making the paperwork as easy as possible. Once back in California, I had to contact her several times and every time Melanie remembered me and my situation. Having to deal with things long distance could have been difficult but Melanie made everything so effortless. I would highly recommend using this site because of her alone. But the location is also well kept and very clean. Thanks Melanie!

Your Mama's Purse Collectibles
From Google
5.0

My name is Sean and I have to say I always receive great customer service at the Northwest storage on 99. It's always a pleasure speaking to Melanie the manager at this location.

Eva Hawes
From Google
5.0

I have rented from Melanie for several years and she has always been very professional and kind and she definitely is a communicater which is important for this kind of work. I know she deals with a lot of personalities and at times deals with alot of BS but she handles it well. I alway recommend her facility to family and friends.

vittorio diaz
From Google
5.0

During this time of emergency death family members sick outlook on life is nothing it seems hopelessly at times i fear there is no respect no one wants to take there time to help you it seems like no one cares anymore and then we have this lady who works and lives there she is so nice she makes you feel so happy makes you laugh you actually forget about what is going on in the world what we need today is people like her kind she will go that Xtra to help you I wish she would train everyone who ran a business the owner doesn't know how lucky he is to have her thanks F

Tyler Robins
From Google
5.0

Great area to have a storage unit. Super secure and great manager. Super nice and always fun to talk to 11/10

Kathleen Martell
From Google
5.0

So far my dealings with NW Storage has turned out very well. They were a pleasure to work with in setting everything up. When a miss understanding occurred they quickly corrected things and made sure all was good. I am hopeful that this business situation will continue to work well.

Ryan Doyle
From Google
5.0

Good storage

Christian Smith
From Google
5.0

I keep things here because I know theyre safe. The administration is the best and will guide you through the process with ease.

Quentin Lucas Miller
From Google
4.0

7 day a week access

Emily Lane
From Google
5.0

The rental process was easy! There was an online deal that didn't work, but we called the location and they sorted this out the same day with no difficulty. The facility and the unit were in good condition and I am confident that we will have a good experience going forward. The location manager was friendly and helpful, I also feel confident that should we ever have an issue she will be available to take care of us.

Patsy C.
From Yellow Pages
5.0

I'm Patsy We are so happy with Northwest Self Storage, Ms. Brazil is the best office coordinator, she got us a great deal with a 3 month discount . It's very clean and well organized, facilities for all types of items or vehicles, you will not be disappointed.

Jack Baxter-Williams
From Google
5.0

Reasonable prices. Very nice receptionist

cliff koot
From Google
5.0

First of all the welcome I received upon walking in the front door was refreshingly nice and made me feel that my property would be in good hands. The prices and space just made the decision for me and id recommend to all my family and friends about choosing NW self storage.

Lueene McCracken
From Google
5.0

Christy was great and gave wonderful service. The facility at 599 Hwy North is clean and very secure. Thanks Christy for all of your help

Shelli Bryan
From Google
5.0

Having been displaced by the 11/08/18 deadly N. California wildfire, we moved north and needed storage until we could settle in and re-establish our lives. Melanie, the resident on site manager made us feel welcomed and assured us what remained of our things would be safe here. Under the circumstances of our tragedy, her understanding and friendly helpfulness made our transition to Eugene easier on us emotionally. I highly recommend this location and manager.

Dan Hernandez
From Google
3.0

Prices are little high

Jody Whitney
From Google
4.0

Store it

Alexandria Villa
From Google
5.0

This place is great! While not the cheapest option, the place is very secure and the staff are amazing. The locks they sell are sturdy and can only be grinded off, ensuring safety. The hours are great and they actually answer their emails.

Kristina Bastiaen
From Google
5.0

Sarah was so helpful and awesome! Excited to work with her in the future.

Mimi Smith
From Google
5.0

Great service! I came to get a unit on short notice, Melanie was happy to help! She was extremely knowledgeable and made sure I got the best deal for my dollar. The facility was well kept and the units are clean. I would definitely recommend this place to anyone looking to utilize storage services.

Tom Bethel
From Google
5.0

Melanie could not have been more helpful. She runs a safe, clean, and organized business. I would definitely recommend this storage facility. She guided me clearly through the whole process from directions to the location all the way until we moved out. Quick and easy. Thank you Melanie!

Anon Amous
From Google
5.0

This place has never had a break in!!!!!!!!!

NADINE W
From Google
5.0

To be fair, I came to Melanie when I was at a very low place, my mother passed away & I found out she had left a storage unit & no will. Melanie is one tough but fair cookie, informative & understanding. I had legal hoops to jump through & her patience was impeccable. I couldn't have asked for a better manager to work with. Thank you Melanie for being there at a very dark & hard time in my life, if I am ever in need of storage, I will drive across town just to bring my things here.

Val Reyes
From Google
5.0

Maloney is super friendly and helpful.

Katia Harshbarger
From Google
5.0

The manager Melanie is always extremely fair and helpful! A few times I've been between a rock and a hard place and she has always worked with me to reassure me that my belongings are safe and secure! I appreciate the diligence to the rules of the facility and her care for her tenants/customers!! Ive been here for about 2yrs now and wouldn't go anywhere else! Thanks to all of the staff at this location, but especially Melanie, from me!

Pam Stephenson
From Google
5.0

Melanie is the most wonderful woman i have had the pleasure of dealing with in the storage industry. Thank you Melanie

Amanda Bowden
From Google
3.0

Limited cameras, good place in a bad neighborhood

beav butt
From Google
5.0

Nice people

Melissa Pugh
From Google
5.0

Excellent place

Self Storage Locations

Mississippi
Rhode Island