About this Facility
Facility Features
Reviews
Very friendly and knowledgeable staff
Amanda is absolutely amazing. Answered all my questions and made me feel like I was very important and not just another rental. Will recommend
Amanda, the manager is very friendly and efficient. I asked her to fix something in my space and I expected it to be fixed months later but she proved me wrong. It was addressed the very next day and she gave me a courtesy call to let me know. The place is very tidy and the manager is very capable and professional.
I am very content of making a choose to storage with Istorage. Amanda the Manager at this location Gen McMullen had the best Customer Service I hadn't had in awhile she explained prices and Regulations which I agreed and that she will try her best to walk the premises for our safety in protection of our storage. Again Thank you IStorage for Customer Service Amanda.
Becky was really nice and patient and the process was really fast .
Great service. I was able to get my storage space fast in time for my move. Great prices.
A good place to rent for your storage needs!
Excellent
The lady who took care of me over the phone and booked my storage unit was AMAZING! Very nice , very helpful. I give her more than 5 stars! Thank you from Melissa Flores , San Antonio, Texas . Istorage on general mcmullan .
Awesome front desk lady has a beautiful attitude knows how to treat a custom
Claudia was the best. Wonderful customer service. She worked with me and got me the best possible price. I highly recommend istorage. I had problems with the paperwork and she was very patient with me. Thank you so much Claudia for all your help.
Amazing and safe place to storage your belongings and very nice and respectable staff. I recommend this storage to everyone.
Thank you for amazing customer service Claudia you are a trust gem.
I REALLY LOVE how their services are set up. I was in need of a storage and thought of this place. I looked them up on the internet and picked the storage space I needed, reserved it, paid it, & I was able to move in immediately. I recommend this place to others. ISTORAGE IS VERY CLEAN and woman who assisted me was nice. Had no issues reserving spot. Loved that I didn't have to deal with no paperwork... great job and great affordable price.
Omg thank you ms Claudia you as one of a kind ,,,so sweet and kind and helpful with older people like myself.. you are a precious gem.
Thanks for your help Claudia,you made renting easy.
Thank you Claudia for your amazing customer service..you are great with your customers
Thank you Ms Claudia for your wonderful customer service. Excellent professional customer service.
Recomendado la manager muy amable los storages de todos los tamaños
Awesome customer service . Claudia was great with helping and even saved around $35. Thank you so much.
This lady is the best customer service ever.... give her a high five
Went online looked for the size of storage unit I needed it did everything online after I did that I received a call I'm thanking me for choosing istorage it was a great experience
Claudia is the best, always ready for any questions or concerns.
Best experience ever. Very friendly environment. Great secured area. Very clean. A place i would recommend to my friends and family. Thank you Claudia
Nice people I have all my stuff there
I was able to book my storage online and start with my move in after e-signing my contract. It was a seamless process from start to finish. Since then I have met some of the friendly staff at the storage site. They are very respectful and are able to answer any questions I may have. Over all Its been a 5 star experience!!
U did fine
Very fast and reliable the lady was very nice and very respectful
Everything is good
Claudia the woman who help me treated was amazing, the information that I wanted to know was met. Hope the owners appreciate her.
Appreciate this questionaire and KUDOS need to be extended to CLAUDIA your office attendant for. her professionalism and knowledge of all the storage rental aspects
😁😁😁😁😁😁😁😁😁😁
Thanks Stephen. For good customer service clean units & awesome deals $$$
Came got a unit & items great 👍🏼 deals that’s George & Stephen great customer service five stars 🌟 🤩
MS.Claudia is very friendly..Always there to help you and Answer any Question you have..Very Professional..Always treats you with a Smile .. I highly recommend this location...Blessings..
Great service
It was easy and affordable! Staff is great
Thank you Ms Claudia for great customer service
Thank you Claudia & George for your assistance y'all were most helpful with the rental in explaining everything.Great customer service.
Thank you ms Claudia for amazing and outstanding customer service. You have always smiled and given excellent customer service to my husband and I.
Thank you Claudia for excellent customer service its hard to get it in the days & ages.
hands down to great service from store manager Claudia . Always helpful with friendly smile .
Very convenient!! Friendly too! Clean facilities
Very pleasant workers explain everthing
The storage lady who takes the payment is a very kind & helpful person. She is one great worker, I am greatful for people like her.
The staff did Excellent.
Thank you for awesome custome service Claudia. You made it easy.
Very expacias low price
Thanks ms Claudia, your were wonderful and pleasant. You cant find great customer service like this today. You're an asset to the company.
Thank you meantion promtions saved me lots of money thank you Claudia.great decoration.😈😈😈
My wife leaves and keeps coming back because of the great customer service from Claudia. ..Ms Shirley Beltran.
Claudia gives great customer service.thank you we love your seasonal decoration.
Im very impressed your the amazing customer service I received. First time in town and I was welcomed with kindness.thank you Claudia
Thank you Claudia for your help you made the rental so easy to understand.
Istorage on General McMullen they are very Professional Property is very clean.
Great experience every time I come in . Claudia always helpful and all smiles smiles. Thank you for excellent customer service.
Claudia is one of the nicest here always helpful really only one I like dealing with very professional
AWESOME customer service! Claudia was very sweet, professional, and informative. I would definitely come back in the future!
Great customer service Ms. Claudia.Thank you for your assistance.
This Little piece of HEAVEN on Earth so Quaint and CLEAN. Ms. Claudia was such a Consummate Professional. I got an Inexpensive Room IMMEDIATELY, I Recommend ANYONE get a Storage Room IMMEDIATELY. Thank U MA'AM.
Came in pay my bill and Stephen gave me great customer service & awesome deals
Thanks for your help today . I left my unit unlock and property manager called to notify me to secure my valuables. I appreciate people watch for people. Thank you Claudia for great customer service.
I'm a repeat customer and I continue coming back because I am comfortable with the store manager she always calls and reminders me about my pass account. Plus great customer service in town. Thank u Claudia
Excellent place. Recommend 100% 👍 Excelente lugar muy recomendable buen personal Claudia siempre muy amable y atenta ayudándote en todo 😁 great job 👍
Best property manager in town always smiling and place is always clean. She runs it like it's her own. Great job Claudia.
Great service Claudia 💕 You made is easy and simply.
You all did very good
The storage unit was great to my Family.
Claudia at Gen McMullen is the best!! She is always ready to help in any situation no matter what time of day it is. Her professionalism and kind manners is what keeps me coming back. I really like how she makes you feel like part of the iStorage family 😁. Keep up the great work Claudia!!
I've been a customer since 1/19 and Claudia has been a great and outstanding manger she cares for her clients. Thank you for treating us like family.
Great Customer Service.. They show you the storage before paying to make sure it’s the correct one.. awesome!! 👍
Valero is always awesome the workers are just so friendly and inviting and they smile all the time I like that also is very clean and the service is Swift thinking Valero
Very friendly and helpful.
Gracias a la señorita Luz por ayudarme en escojer el storage unit.Muy amable y muy atenta a lo que necesitamos 😊
Real nice customer service. Walked in fast service no problem, explained everything. Good deals
Great place
melissa gracias y Muy buena comunicación, y me ayudo muchisimo 👍🏽
Great place for storage. Wide lanes and clean place
Excellent services, showed me more than one space so I can get a better idea and the spaces were clean. Extremely informative and knowledgeable employer who helped me.
Great service, friendly and answered any questions I had. Gave all the information I needed for my unit as well. Thank you to Ms. Claudia for all the help.
Thank your outstanding customer service Melissa. Your reviews show great business and service. Thank u
Thank u Melissa for helping me
Great customer service. Ms. Claudia and Ma. James were very greatful in assisting me. Very prompt and professional.
Thank James for helping with great customer service.Fantastic service.
Great Service and thank you for your help. Great people Mrs. Claudia it's the BEST
Thank you your great customer service Claudia and James.
Clean property .. quick service
Good customer service and very polite.
Becky who works thr was gr8t! She went beyond 2 get me the rite unit.Thank u so much.
Great experience and great service. The unit and area were clean and it is very safe. The staff was very helpful.
The best customer service in town/westside . Not everyday you get great customer service. Hands down to Claudia property manager and Becky for your assistance. You deserve a fat raise.😉😉😉
We were looking for a storage place last minute, my husband was able to call and reserve one. I went to sign all the paper work after work. It was quick easy, was able to even see the storage before I signed anything.
Came into this location to inquire about units and melissa was very helpful. She has outstanding customer service skills. Property is very well kept. Good job
Very good service and very professional got my storage less then 20 min highly recommended this place Claudia did very good
Thank you claudia forvamazing customer service
Thank you Claudia for your amazing services.1st customer services.
Claudia very professional and very nice explain everything in detail
Very easy to reserve and complete total process. Very spacius and clean
Thank you Claudia for your wonderful customer service and letting me know about the promotion.
Claudia was super friendly and the storage process was very easy and hassle free. Great experience
Claudia is very helpful... Rates are very reasonable... Clean location, easy access!!!
Claudia was so helpful! It was closing time and she still stayed late to help me out when I was in a rush. I would recommend, their units are cleaned and spacious.
Thank you Claudia for helping my mother and I with the moving, explained everything very well.
Claudia was very nice and a big help thank you for letting us know about the promotion it was very helpful !!! 🤗
Claudia has exceptional customer skills. She is very well versed n knowledgeable if her job. She made my experience easy and that very big to me as I'm hsndicap
I do not have a gmail acount however, I've asked my friend to write a review for me and share my thoughts in regards to Istorage Self Storage. This company recently has changed ownership, The front dest clerk Claudia and Mike are stil there to this day: Claudia and Mike has exceeded over their customer service level. They have met me half way and were willing to work with me on my storge needs. It is nice to know that the change of ownership did not change Claudia and Mike level of customer service and appericate their customers and know what customer service is all about. Thank you, Customer CBC
Nice clean units to store your belongings.. Much thanks to Claudia & Gary for their awesome customer service!!! & I would recommend this facility to my friends & family.
Claudia & Mike made it happen after a long day !
Fantastic Customer Service.. found exactly what I wanted for the price I needed. Plus got a month free for doing it on line. Thank you so much Claudia and !!! Keep up the great work!!!
Not the best process due to change over with company but over all great customer service. Mike and Claudia stayed positive.
Very good customer service
Thank you for your great service.
Claudia rocks , best customer service in the westside.
Claudia deserve more than 5 stars. Ijs
Claudia was wonderful person greet friendly show me storage was happy explain her self very well very personal happy with service .
Claudia was awesome. Thank you storage depot.
Very nice treated. Claudia explained everthing we needed to know
Claudia provided quick and fast service. Thank you for your help.
Claudia service mucho bueno
I'm back great customer service really nice people
Very helpful and courteous! Unit is clean and secure. Staff is very helpful and courteous.
Great service and great ppl 👍 very welcoming
Have to say Thank You CLAUDIA for your help in acquiring a unit to accommodate my shop tools ,quick to complete the paper work process and sent me on my way with no delay.....THE BEST customer service I've experienced from a storage depot front office....I would definitely refer family and friends to this location ..THANKS for everything' CLAUDIA!
Really great service!! 😁
Excellent customer services,thank you Claudia & Michael.
Gracias por su servicio.
Claudia is always working hard on property.great customer service.
Great service , friendly and fast service.thank you Claudia & Micheal.
Gracias a Micheal y Claudia su servicio.
Claudia is always smiling I can pay over the phone,but rather have great customer service.
Thank Claudia for your services.
Great service Claudia
Excellent experience...Claudia was very efficient in helping me set up this account...she was very helpful and patient with me..yes I would refer future renters...thank you
Great safe place for my stuff. Always great service
Friendly with great service.. Claudia was great in answering all questions and very clear on information about storage size and rates very helpful.. Thanks for making this part of my move easy..
Great service thank you Claudia for your help.
Great,fast and friendly service. Great location for my family and me. Just down the street from home. Thanks 😊.
I have no complaints they've always given me great service and accommodate me in any needs I have.
Store manager is one the best customer service ever.
They are great! I turned in my one way rental truck, and they were fast, and professional. They even were able to wave a late fee for me!
Nice clean and friendly. No long lines, and great prices.
Great service great business I’m been happy since I been here!!!!!
Great customer service and a friendly environment. Also cleaned units.
Very very good service. From 1 to 10 ,10.
Great services ,friendly smiles ,very helpful thank you claudia.
Amazing customer service ,Claudia is very professional.
Always great to see friendly faces . thank you Claudia
Very friendly,accesible prices, great customer service!...I would definately recomend Storage Depot...
Latisha and Claudia Storage Depot has Great service and great prices! And the hours are perfect!
Great customer Mrs Leticia and Mrs Claudia has very quick and good service too us. Smiles and friendly. Thank you
Claudia is the best store manager I've ever worked with thank you for your help.
Very impressed with clean 24 hr access storage facility with great professional staff and very affordable- better than all the other storage units... really grateful for Margaret -she's awesome and helped us with 704... highly recommend this place to anyone ;)
Faboulus customer service
Good rates, and able to work thru obstacles with me, great customer service ! Thank you claudia and storage depot for making my move in pleasant!
Storage depot is my number one storage for me. They are clean and the location is convenient from were I live. I would like to say that Claudia who works there is an amazing employee she is very nice an explains everything very clear for me to understand. Thank you storage depot for everything you do.
Came in at 5:20. Claudia was very helpful she showed me a unit right away.I had my two kids with me she offered us water while she doing the paper work..I would refer storage depot..thanks again.
Fast, nice and easy.. love it in and out... thank you storage depot..
Arrived to location great experience.Thank you for your help will be back at the end of the month.
Gracias señora Claudia por tu ayuda
Thank you for the service Claudia I really appreciate it , great customer service above and beyond and very very friendly individual.
Great customer service, I stopped in to get price and came back because the warm welcoming. Thank you
Fast, Clean, and Handy!! Claudia was very helpful both over the phone and in person! She let us see the room before paying and answered all my questions. Great amount of space and they also offer climate controlled rooms.
Excellent customer service and the unit was perfect and the hours of entry are great.
Friendly service .Great staff
The employees there were very kind and helpful. I found the perfect band practice space I've been looking for. A+++
The customer service is excellent and we were able to get our storage unit instantly with no hassle. I would recommend this location to anyone looking for storage space. I tried several places throughout the city and not one even came close to the professional service I received at this location.
Every time I stop in always greeted with a smile .Great customer service.
Great customer service besides i keep asking her to lunch and she keeps saying no , i love her smile and customer services.
Great customer service Marerget & Claudia for your help.
Stop by to get prices Claudia was very helpful answering my questions. Ive never had storage anywhere and she made it easy to understand terms and conditions. Thank you.
great customer service thank you your help claudia
Stop by store to get prices and associate was very helpful and nice .I will be back for sure because of the great customer service.She was interested in earning my business.
Great customer service
very and helpful staff
Love this facility: clean, close by, competitive prices & my agent Samantha & her boss, Gary, went out of their way to make me a happy customer!!!
It was great
I have received the best customer service they are super sweet & they find you the best deal for what you need I would give them a 10 star rating if the had it available Awesome people working there ❤️👏👏👏
Great Customer Service! Very Helpful!
Great service stayed open to make my payment awesome
I stopped by today to look at some units for the end of the month. To my surprise of selections of rooms and climate control spaces. Claudia was very helpful and kind she made it easy to understand terms . I look forwarded to returning back . Thank for services.
I really like the professional service provided at this business. They truly care to hear you out and help you in any way possible to meet your needs. The employee took the time to show me a unit with no hesitation so that I can feel comfortable knowing I'm renting the right size of unit. I've been a customer in the past and service like the one I get here keeps me coming back any time I need a place to store my things. THANK YOU FOR CARING.
Thanx
The work with u
Wonderful customer service and fast to get in
My monthly rent was 59.95 now it's 67.95 and it seems like it's going to keep increasing , and for that reason I may be taking my things out. It should just stay at one reasonable rate. What is it goin yo b next $75....
Nos gusta Storage Depot mucho. Vivimos en México para trabajar, pero cuando regresamos a San Antonio de vacaciones, nuestras cosas son buenas. Somos americanos. Estamos aprendiendo a hablar español. Esperamos hablar dos idiomas. ¡Gracias a Storage Depot!
Awesome. Steven and Liz were a great relief after a rough day. They were very helpful with getting a storage unit and checking in our Penske truck.