SecurCare Self Storage Facility at 11290 Pebble Hills Blvd in El Paso

SecurCare Self Storage Logo

11290 Pebble Hills Blvd, El Paso, TX 79936

(915) 440-3655
108 Reviews
Office Hours
Monday - Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
Closed
Access Hours
Monday - Sunday
6:00 AM - 10:00 PM

Available Units

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Nearby Facilities

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Large
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Small
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Medium
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Large
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Vehicle
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About this Facility

Facility Features

Reviews

Meshawn
From Google
5.0

Lori, is a awesome manager, extremely friendly and helpful. Very professional and courteous

Beatriz Estrada
From Google
5.0

Lori has been a great helper thank you so much

cubxslumps
From Google
5.0

I have use securecare storage everything I need a storage and love the customer service provided.. I've never had any issue and they have great promotions as well :)

Daniel Madrid
From Google
5.0

Very good customer service.

Katie Pollard
From Google
5.0

The staff was extremely helpful and friendly. And where able to meet our needs.

Fred Villalba
From Google
5.0

Great storage facility highly recommended .

Ron Parks
From Google
5.0

Great

Ronnie Larquier
From Google
5.0

Very nice service and very professional. Will recommend definitely.

David Medrano
From Google
5.0

Customer Service was excellent. Storages are clean and Lori at the front desk was awesome. Highly recommend this place

Chris C
From Google
5.0

Excellent customer service! Units are well maintained & secure. Highly recommend.

Kristal Juarez
From Google
5.0

Great customer service

Brianna Melendez
From Google
5.0

Very good customer service friendly and helpful

Richard Valenzuela
From Google
5.0

The place is great! Lori made my transaction very smooth and was very welcoming. Definitely recommending.

Vanessa Huerta
From Google
5.0

Un excelente lugar y muy accesible para dejar tus cosas muy recomendable

Enrique Diaz
From Google
5.0

Great customer service, when I needed to change my storage space I had no problem doing so and was very happy with the service I experienced.

Kim Weathersbee
From Google
5.0

Great customer service. Very helpful.

Lesli Deavila
From Google
5.0

Muy buena

Michael J Flores
From Google
5.0

This is an awesome place, nice and clean and very friendly people. To pleasure to do business with them.

John Carter
From Google
5.0

Wonderful service, pretty cheap and does military discount. Definitely will recommend to others

Pain
From Google
5.0

Serious company, great service, awesome locations

RESP TECH
From Google
5.0

Mrs Lori Archuleta has been the best agent at Secure Care Storage today. Not only was she super helpful,kind, and professional. I will stay longer this time . Customer Service is 100 % With Mrs Lori. Thank you again and have a blessed day.

baby doll
From Google
5.0

Lorie very informative & kind.

Michael Avila
From Google
5.0

I came into the self storage located at pebble Hills and George Dieter to get information on the storage. It was a lady working here by the name of Laurie. Excellent customer service, great personality, and good information given I enjoy the service

Daniel
From Google
5.0

Very helpful and professional

Javier Ledesma
From Facebook

used other storage facilities before. this has to be the best and the friendliest staffed. Lori was great made me feel very welcomed and was very informative.

Christian Carroll
From Google
5.0

Price for storage size is great. They have a friendly staff.

Jean McCleland
From Google
5.0

This is my second time using securecare storage. The staff has always been very polite. I have never had any misunderstanding. The units are clean and electrical sockets and lighting.

Tirrell Askew
From Google
5.0

Lori was phenomenal, great reception and presence. Gave me a great deal, glad to do business. Thanks Lori!!!!

Laura Schmidt
From Google
5.0

Lori was wonderful. She is friendly and very helpful. This location is good and easy to get to. I feel good about renting here.

Lorena Ordaz
From Google
5.0

Staff was very friendly and helpfully in getting me the right storage I need.

dana gooding
From Google
5.0

Great propert manager!! Easy to setup new rental

Alice Denney
From Google
5.0

Very attentive and friendly ms.lori is very highly recommended

Michael Martinez
From Google
5.0

The most wonderful experience I have ever had. Lori Archuleta was so compassionate with a beautiful heart. I moved from CO after my husband’s passing & she worked with me. SecureCare Self Storage is a great place. Couldn’t have found a better place to store my personal belongings.

Ron Collins
From Google
5.0

Friendly and efficient service. The place is also very clean.

music lover 2
From Google
5.0

great place to do a storage

Armando Nanez
From Google
5.0

Great place good prices

Ronda Ramirez
From Google
5.0

Great,Fast and convenient service !

Emily Ayala
From Google
5.0

Lori was very nice and professional very patient explaining the sizing and pricing of the units and providing me with amazing help and service. She answered my questions easily and quickly Thank you lori!!

Rachel MaynesiLKL
From Google
5.0

Very friendly and helpful staff!!

Damian Munoz
From Google
5.0

Staff was VERY polite and straight forward everything was quick simple and to the point

Warren Carroll
From Google
5.0

Very nice and courteous. Clean units and very accessible.

Jacobisrael Lujan
From Google
5.0

I got help when I needed it for my personal belongings and it came out to a good price 5 stars

Denise Hernandez
From Google
5.0

Great prices! Great customer service!

Eric Wortner
From Google
5.0

5 stars! Great area and very helpful staff, thank you!

Olivia Castillo
From Google
5.0

Perfect customer service and really spacious the space.

Yvette Chambers
From Google
5.0

Crystal Molina was at her lunch break and was kind enough to stop for lunch break to help us with giving our rental unit so very appreciative towards the customer service that was driven definitely five stars definitely recommend

Celia Perez
From Google
5.0

Good customer service

Hector Gonzalez
From Google
5.0

Great customer service!! Polite and attentative! Great location and secured!!

tom bear
From Google
5.0

Excellent service, very professional and helpful when picking out a unit, wouldn't go anywhere else

AYO B
From Google
3.0

Using my phone, it was difficult to sign the lease. I had to scroll and hold it up to click accept, and even doing that, it never showed me that it was actually accepted. I didn’t realize until after I purchased 2 units that i got the notification that it worked. Because it was after the work day, they couldn’t refund one of the purchases right away. The concierge had to ask her supervisor and it’ll take two-3 business days.

Jessica Dominguez
From Google
5.0

Great area, clean and great security features of storage facilities. Krystal was very friendly and knowledgeable, definitely recommend.

Remy Rich
From Google
5.0

Lorie was super nice and helpful she gave me a great promotional price and answered all my questions 😀

Annie Nazario
From Google
5.0

The staff was very helpful w/every visit I made to the office. The area is very clean and well secured.

MONICA KENDRA WHITEHEAD
From Google
5.0

Great storage

brianna aguilar
From Google
5.0

Very helpful and very nice!! Excellent customer service! Strongly recommend!

Marisa Hernandez
From Google
5.0

Lori was such great help. She showed us different sized units and made sure we received the best price. So glad we came here!

Inky demon Productions
From Google
5.0

Awesome customer service! Very friendly! Prices are great! Thank you!

Sara
From Google
5.0

The ladies were very nice and professional. Lori was very patient explaining the sizing and pricing of the units and providing me with amazing help and service. She answered my questions with ease and quickly had me on my way. Thank you!!

Mauro Calderon
From Google
5.0

Great customer service and clean. 100% Recommended

Ricardo CorreaCorrea
From Google
5.0

Professional and Curtious Staff👍👍

Krystal Molina
From Our Website
5.0

Excellent customer service by Lori, property is nice and clean.

Monica
From Google
5.0

Great customer service. Professional, proficient, and answered all my questions.

Estela Ortiz
From Our Website
5.0

Excellent customer service by Krystal Molina.

Hilda Monterrosa
From Google
5.0

It was awesome experience great customer service. Everything done In a couple of minutes.

Danika & Chloe
From Google
5.0

Property manager Krystal took care of my storage needs. Great service.

Shaun Holguin
From Google
5.0

Lori is absolutely amazing property associate that helped us find a great unit at good price

Nessa Eptx
From Google
5.0

Lori was amazing help. Thank you

Ron LeBlanc
From Google
5.0

Great service from Lori, she was patient and answered all my questions and helped me make an informed decision!!!!

Alice Lugo
From Google
5.0

The young ladies that assist me are amazing....they help an older lady with remembering payments and are never rude. I would highly recommend this storage unit on Pebble Hills in El Paso Tx

Christopher Tarango
From Google
5.0

This storage unit is clean and easy to access and the people running it are very professional and friendly. I recommend this business to anyone looking for short or long term storage.

Adam Gentry
From Google
5.0

great experience! Lori was amazing!

Christopher Archuleta
From Google
5.0

Great service from the whole staff. They answered all my questions. 100% recommend to all my friends and family.

Anita Frausto
From Google
5.0

Absolutely the best storage in the area! They have had my business for years. Came back for a unit a month ago and Lori was the one who assisted me. Good to know customer service is still great!

Cricket Frausto
From Facebook

Absolutely the best storage in the area! They have had my business for years. Came back for a unit a month ago and Lori was the one who assisted me. Good to know customer service is still great!

Yareli Reynoso
From Google
5.0

I would like to thank April and Crystal for being such good help in finding the right size storage unit for me. They were very nice and patient with me. They called me back within minutes to let me know the unit would be ready for me. I have rented a unit from here before and never had any issues so that’s why I am a returning customer :).

Genaro Munoz
From Google
5.0

Very large and clean units. Manager is very helpful. Highly recommend this facility.

Tim Lawson
From Our Website
5.0

Great storage units with awesome customer service. Very clean and very fair and affordable prices.

peter hernandez
From Our Website
5.0

Boths agent was so nice in helping me get a unit I highly recommend her and the storage place.

Priscilla Raygoza
From Google
5.0

Great experience! Very friendly! Explained everything in detail. Highly recommend!

Leannia Haywood
From Google
5.0

Excellent customer service!!!

Oscar Gonzalez
From Google
5.0

Yvonne was very nice, and helpful. She helped us get exactly what we needed

Lisa Lujan
From Google
5.0

Yvonne at Pebble Hills location very helpful & professional.

pedro olivas
From Google
5.0

Buen servicio

Cesar Lopez
From Google
5.0

Yvonne was so nice in helping me get a unit I highly recommend her and the storage place.

Margo Jauregui
From Google
5.0

The customer service was excellent, friendly staff, knowledgeable. Thank you!

Sam Lopez
From Google
5.0

Ivonne or Yvonne was great at helping me get into my storage unit everything was smooth and easy at this storage facility.

Brian Avila
From Google
5.0

Best price for one of the biggest storages we saw. Signing up was very easy and closing up was quick and painless, Yvonne was very helpful getting it done quickly! Unit was always clean and no issues on our end, loved the 24 hour access! Highly recommend

James Archuleta
From Google
5.0

Really good service rep..

Edward Escarciga
From Google
5.0

Great location. Customer service is always good. Very clean property.

Cesar Hita
From Google
5.0

Liked service and was very helpful and courteous

Jay H.
From Google
5.0

The lady that helped me rent the unit was excellent.

Bernadette Alvarez
From Google
5.0

Mike was very professional, definitely helped us during this pandemic as much as possible. We thank him! Will definitely tell friends and family about Metro self storage :)

Mary Porras
From Google
5.0

I love the service I got from Mike was very helpful and knowledgable.

John Powers
From Google
5.0

Mike was very friendly and patient and ready worked with me Thanks Mike good job

Erica Christine Mendez
From Google
5.0

I was looking for a 10 by 20 but they didn’t have it. Mike at the front was super nice! To bad I didn’t get to rent anything cause the location looked clean and well kept.

Chris Lancaster-Griffin
From Google
5.0

Great place. No problems here. Security gate.

Cristy Hewitt
From Google
5.0

My experience here was very good! We signed up with a discount where we only paid $1 for the first month and then regular price going forward. We only needed the unit for a out 2-3 months. The regular price was around $160. Which is a little pricey for long term rental, but we made us choose this location was the $1 down the first month. We paid for the third month and ended up moving out within a week of making the payment. I called the office to verify if we would get prorated and the lady advised me that of all the information I needed to ensure I received my full prorated amount. There are some guidelines which could prevent you from getting a prorated refund. (I suggest inquiring about this if you plan on moving out mid month) the space we rented was very spacious and we were allowed entrance whenever we wanted. Overall our experience was a good one and if in the far future we need a storage unit and they have a discount we most definitely will be considering them. The front receptionist was always friendly as well and did not withhold any important information when asked questions.

Victoria Tivo
From Google
5.0

Adequate

Jon J.
From Google
4.0

Easy access storage and good security. I had no issues setting up my contract and the receptionist was user friendly. Don't get too comfortable with the initial rate as they tend to raise it quite rapidly (over 10% increase in less than a year for me).

P Baeza
From Google
5.0

Good friendly service

Jutta Gallentine
From Google
5.0

We have stored our stuff there for nearly 15 years, never had a problem

Eduardo Hernandez
From Google
4.0

Good service

Abeselom Nuguse
From Google
5.0

Neat and well kept. Nice customer service with great prices.

ripwhatisew
From Google
5.0

Friendly, pleasant owners. Clean and well kept storage units. I would highly recommend them.

Jimbo Warren
From Google
5.0

I have rented several times from these folks. I have also referred several friends to them. The facility is great very clean and the managers go above and beyond to help you. I drive by there several times a day and always see them cleaning and putting up signs. The signs are very visible and informative. I would rent from them again. You can tell they take great pride in what they do.

Pamela Russell
From Google
5.0

Lea and Dick are very friendly, courteous people. That is one of the main reasons I went back to them when I needed a unit again. The facility is very clean and secure. Prices are very good for the facility you are renting at..

Lance Hollister
From Google
5.0

I was referred to this company for storage by someone else and i'm completely satisfied with the service,how well kept the place is, how friendly and professional management is, I would and I have recommended Metro Self Storage to many People. Sincerely, Lance H

Karina Rollins
From Google
5.0

Have had a storage place at Metro Self-Storage for many years -- and could not be happier. Mr. and Mrs. Bannister, the managers, are welcoming, accommodating, and really make things easy for their customers. The facility itself is nice, and I feel very confident about security there. I'd always dreaded having to put belongings in storage, but now that I've done so at Metro (formerly called Pebble Hills), I have been so relieved and pleased. I know that I really lucked out with this place, and I recommend it for anyone, whether large or small amounts, whether long- or short-term.

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