576 SW Halsey St, Troutdale, OR 97060 576 SW Halsey St
(503) 492-5813Reviews
Alisha is the best thing to ever happen to this company! When we see her, she always has the biggest smile and is so welcoming and kind! We love talking to her when we get the chance! If you believe in giving your employees raises, Miss Alisha better be at the front of the line! Thank you Alisha for always being so helpful!!! We love your top notch customer service! Never stop being you!
Fantastic online sign up process! This was the easiest and least stressful part of moving!
Alisha was an incredible host during my time storing there. Especially on move out day, even offering me chilled bottled water on a very hot day. Will always appreciate her kindness and organized professionalism.
The staff here is wonderful to work with. They are always kind and professional, and Alisha always makes sure to call me if I forgot to pay rent, before a late fee is applied. She's a life saver!
Nice facility and always professional staff!
Location 5 ✨ General Manager at the time... 5 ✨ Ground level, easy access 5 ✨ Thanks for having a secured facility. When I need to have a place to store I will return! 5 ✨
Clean, secure, great hours and awesome staff! What more could you ask for.
How to fantastic experience at this Northwest treasure Alicia was A? Fantastic person To work with very knowledgeable and very polite excel fun experience.
Storage units were clean, and staff was friendly.
Great safe location and excellent service.Theresa was very helpful.Price is great too!
I used NWSS for over a year and had no issues at all. My unit was safe, dry, and easily accessible, while the staff on site was friendly and helpful.
I'm very happy with my storage unit. It was clean and was the prefect size for my needs. I love the fact that the manager is kind, informative and just a great person to interact with.
I needed storage quickly without hassle I tried to call a few other places and was unable to reach a person on the phone. Victoria was such a help in a time of urgency in my life . I recommend this place just for the customer service that can not measure up to a robot button pushing system. I had to push no buttons and she did everything for me . Thank you so much for your support. Also the site and unit was very clean .
Staff is awesome and units are clean. I would definitely use this place again.
Victoria was such a wonderful and friendly manager of the property! She was always smiling and very helpful with any questions! Very clean and super easy and safe to get into the facility!
Great service start to finish. Staff is attentive and knowledgeable, units are maintained and easily accessible. Highly recommend.
Self Storage, as anyone who has had the need for it in their life, can and will attest, that the myriad of self storage sites one has to choose from, can be a hugely daunting and subjective experience. YMMV from business to business. That being said, my own experience here with Victoria at the helm has been nothing short of “a highly positive experience”. Seamless to begin with and very easy going and laid back approach towards any transactions in front of house regarding my questions or concerns. Victoria is highly approachable with a high regard and built-in ethic towards detail and shines in her interpersonal, problem solving, and listening skills. She has always been super kind and willing to answer any questions you might have no matter how busy she might be at that moment. You will always be greeted like family to her 😊 If you have need of storage, in a very secure, clean and solidly run place, look this site up! You can’t go wrong
Great location easy acces we unload a semy truck and super easy to get inside
Excellent customer service and very clean units! Victoria is amazing!! I felt heard and she answered all my questions completely! While reading the contract closely I felt like the company is a little deceptive because it says that in three months after you signed the contract they can raise the rates in your unit! Before you sign a rental agreement with this company make sure to read the contract carefully. I honestly think they would honor the price for the unit for a year before raising it or at least advertise correctly by saying after three months the price of the unit will go up to this amount. That is the only reason I gave it three stars. If it was based just on Victoria I would have given five + stars! I would not of rented a unit there if it wasn’t for Victoria! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
This was the cleanedt storage place ive ever been to. The young lady that assisted me was Victoria. She was knowledgeable and very nice. Would definitely recommend this spot!
Several times I was confused about sizes needs or other things and Miss Victoria was always gracious, helpful and knowledgeable when it came to helping me. She was cheerful all the time and I could really tell she genuinely wanted to help me. She was so caring I made it a point to stop in the office to see her when I could. She keeps her property clean and well maintained! If I hadn’t moved out of state I’d still be there.
Victoria was very knowledgeable and helpful.
Very friendly and remembered my name a few days later.
Victoria has been so pleasant and a joy to work with. She’s knowledgeable and kind. The storage units and premises are clean and well kept. Price is fair.
The front desk lady was awesome, answered every question I had with no hesitation, super nice and informative. Great experience
Victoria was very nice and knowledgable. Great competative rates clean facility.
Best storage experience ever! Reserved a unit online and was called within 5 minutes to set up the details. Was at the door of my unit within a half hour of calling. So easy and they even have a golf cart to drive you around if you need. Thank You!
Victoria helped me through the whole process. She was outstanding & very personable. You are fortunate to have such a dedicated & professional employee.
Very clean and easy to get the the storage units. Feels protected and secure. Whitney the manager was lovely to work with. So far very happy.
Friendly & helpful, clean and dry unit, storage conveniently located for us
Only two drawbacks ... price & gates locked at 9:00 pm otherwise i'ts a nice place i like the manager blah blah blah
Decently priced
Great friendly employees, family ran business
My girlfriend and I have been renting a unit here for about 4-5 months now, and it has been absolutely incredible! Awesome deals, easy to find, and the sweet lady who works there has gone above and beyond to help us with whatever we may need! I would definitely recommend this place to anybody looking for hassle free storage!
Great storage place ! Awesome staff ! Had my things with them over 4 years and everything was still in great shape. I would use there service again. Highly recommended ! ED
Great place to store your stuff. Great Security.