About this Facility
Facility Features
Reviews
Great people man’s units.
Kimberley is a great asset to your store. She knows what she is doing. She is friendly and easy to communicate with. She shows interest in her job, which is getting more uncommon.
Kim is magnificent!
Amazing staff great customer service
I am very happy to be a customer of yours. Kimberly is the sweetest person I ever meant and very helpful. I love doing business with her.
I am a renter at the oleander location. I have experienced great customer service, the area is clean and secure, and it’s easy access. Carey (WCP Distributing).
Kimberly and Nichole are the best and offer incredible customer service! Very impressed and definitely recommend.
Great customer service and care from property manger Kimberly! She helped fill my storage needs. Great location, units are clean and easy to access, security gate keeps unit safe and the app to use instead of key pad is very convenient
She was very helpful and kind
Shirley was very helpful and friendly while assisting us with our rental unit
My my experience at secure care, self storage located in Wilmington North Carolina, was phenomenal due to the customer service and care of Kimberly Garrell. She was both courteous and knowledgeable and made the experience delightful quick and easy. I deafly recommend talking to her if you come to this facility one of the best customer service experiences I’ve had in my life
The lady in the office was very helpful and polite.
audrey was very helpful and kind
This has been the best moving experience I’ve ever had! Audrey, the property manager, was knowledgeable and helpful. She explained the different sizes and prices. She offered me boxes and furniture covers and a lock and had them in my unit when I arrived. I will refer anyone who is moving or storing to this company!
It was a great service.
The lady that greeted us was very pleasant and professional. She went over the cost of the different sizes of storage units, and once we decided what we wanted the process was very quick. We drove down to our unit and it was immaculate. Brand new doors on the units roll is all new, and the door opens with ease. highly recommend this facility on College Road.
Grateful for this place.
OMG! Aubrey has been great through my storage time here and helpful about the units. The property stays clean and secure, and worth the money. Thanks for all you do .Leyns
Roger and the team make my storage days pleasant they help keep my business and personal items safe keep me up to speed on changes and make sure they are offering great service! Ffro
Very professional & helpful! Shellie helped me a lot & made my experience here amazing! The best storage building in Wilmington! Would recommend to anyone! Edit: Since Audrey the new property manager has taken over I have enjoyed the same great customer service that I have becomes accustomed to at SecurCare.
Property Manager is great. She's very friendly.. Place is very clean and private.. I gave the 5 stars and would recommend it to others.
Ok
Shellie the manager is a very up front and personal. She is very helpful in getting you into the unit of your choice.
Great customer service. Got back to me in a timely manner. Informed me of issues as soon as they arose. Contacted me when I accidentally missed a payment and didnt charge me extra❤️ I just finished up and they closed me out and swept for me because I forgot my broom! Thanks so much!
This staff is absolutely amazing! Shelly the property manager went above and beyond to help me through a difficult situation. I will always use this company from now on. You can’t get customer service like this anywhere else! Great job guys!
Woo hoo!😇🙏😘👊 Another month of greatness with secure are university location! Hey I've got mine but if you want to beat the traffic this summer, make your reservation & get a savings coupon too. Now's the time before the rush..secure your stuff, for the summer!
best rates in town
Wow!!! Had a great experience from the start!!! Roger was helpful, friendly, thorough and quick. We got the storage unit we needed and at a great rate!!! Highly recommend this place and hopefully you will meet Roger yourself!!!
Great customer service with an excellent staff. Reasonable prices.
Shanna is a hard worker . She helped me find my unit and always polite. I would recommend this store.
Helpful, professional, great people, definitely helped me out
Lou and Roger were great! Polite, efficient and the service is stellar!
Excellent customer service! Thanks Roger and Lou!
The best service I have gotten from a storage company. I want to thank Mrs. Sarah for being very understanding throughout my situation and she takes her time to help people and their needs. If I could give more stars I would. Thanks Mrs. Sarah and Happy Holidays Doll!!!
Clean.
I have had to use a storage unit over the summer of 2014. They gave me a MASSIVE space that literally looked like you can fit an entire car lol. The service was pretty good, you can call and rent a space then show up to get the rest of the stuff done and start packing things into it
Very clean ,nice young man that showed me what i was asking about! This place is somewhere I would want to store my stuff in!!
Great people running the office, clean units, very accessible! We appreciate SecurCare Self Storage!