Without gushing too hard, I totally have to recommend this facility and location!
I'm a repeat customer, about 2 years ago I needed a storage unit and I picked iStorage out of all the others because of the gal at the front desk....fast forward to today, and I came back because of my previous experience but needed to choose a different location.
I did search elsewhere, brand after brand, but it ended rather quickly because I had already experienced an awesome service from the years prior and knew what I was looking for.
When I showed up, I was a basket case, my day wasn't going well at all and I was stressed out. ON top of that, I showed up 30 minutes before closing and was expecting to have a hard time. Then I met Nanci, she blew me away, super nice and so welcoming!
I told her my predicament, that led to needing a storage unit, she logically worked out a solution, one that was way better than I had prepared. Showed me my options, walked me through the process and brought down my anxiety into a chill mood. I did not expect so much compassion, she stretched our time together and I didn't feel rushed. In fact, I was walking out of the office 5 minutes before she was closing up for the day! And she was still super friendly!
Legit, she is a queen and she's out there putting smiles on faces. I wasn't in the best of moods when we first met, but by the end of our visit, I was over the moon. I have had the best experience and I will recommend everyone to this location, simply because Nanci is so awesome!
I never considered myself a brand loyalist, but after some thought, iStorage has won me over, twice!
Nanci you rock! Many, many, many blessings to you!
From the Chick with the Afro puffs