I've been at this storage facility for years. Now Ashley is running it and it's better than ever. She's super nice and genuinely cares about the customers and keeping the place nice and clean. Great and secure storage facility.
I am very happy with my istorage experience! Ashley has been very quick and prompt when I have issues with my billing or needing to add an additional unit. Few days ago I called in and it took me only about 10 minutes to purchase a new unit and she had my keys ready at the door when I came in.
Ashley handles everything professionally and is great on the phone .
I rent two storage units here for almost two years. This place is always very clean and the manager has gone over the top to help out!!!
Have had units there for several years. Staff is quite helpful and easy to reach. I feel my things are secure there.
great storage for a good price and great customer service thank you
I had the best time here was easy to find and the staff Ashley is the nicest person inthe world will.always come here to store my things very happy
Angie/Angela very helpful. I hope I have her name correctly. She helped us on 4/15 in the morning before noon. First time in ten years I’ve seen some one busily working around there!!!
Was looking for a place to store my Stuff came across this place and Ashley the manager helped me find the right size she made the process easy and fast definitely recommend for anyone one looking for a storage space 10/10
Ashley helped me with everything I needed. She's wonderful. I definitely recommend this place
I have had a double length storage unit there for 4 or 5 years. It is the cleanest and best run storage facility that I have ever used. The staff were always polite and helpful even when they needed to remind me that my rent was late or I had stayed past the closing time. They were opened until 10pm when other places closed at 8 or 9 pm. The last manager Ashely was especially polite and professional.
People can make or break your day and a quick phone inquiry with the manager changed the course of my day! A big shout out to Ashley for her genuine and kind communication and people skills!! Is there an award for best manager? I nominate Ashley!
Renting a storage unit from Ashely at iStorage was a breeze right from the beginning. From her excellent customer service to ensuring clarity about the paperwork and the overall layout of the storage facility, Ashley did an exceptional job. She made the process incredibly smooth, allowing me to move my belongings in promptly. I highly recommend this storage location.
My experience using this location has been very pleasant. Ashley, the property manager, has been phenomenal deal with. She reaches out with billings issues or to schedule repairs to a unit immediately after issues are discovered. She has been a huge help with everything and keeps me worry free about using this location.
Ashley has been great to work with. She is very kind and helpful.
Ashley keeps this property very clean, she’s very informal and nice to talk to!
Great facility, Ashley has been great to deal with.
Ashley is the best highly recommended Nate
Ashley was very helpful
I recently worked with Ashley after the door to my unit was pushed off its track. She was great. - showed caring and and a sense of urgency to inform me, get it fixed and make sure nothing was missing or damaged. I'm very happy with the service I received and would definitely recommend.
Ashley was fantastic, customer service is top notch
Ashley is always the nicest when I come in , thanks for your help with auto pay
Ashley has been a GREAT on-site manager and has taken care of me (and the property!) in all aspects! She has been attentive, cheerful, competent and timely in her role as the facility manager in Blaine. Every time that I have seen her, she has a smile on her face, waves to me and makes a point of engaging me in conversation! Just where in today’s World do you find THAT in an employee? I have been at this location for 7+ years and I have seen them come, and I have seen them GO! I have seen several “train wrecks” of on-site managers, and have heard many stories of their gross incompetence! Other on-site managers were gruff, unpleasant to deal with, and one in particular was criminal in his actions! Ashley is a much welcomed breath of fresh air! It has also recently come to my attention that she manages ANOTHER facility in the area for iStorage, so she is doing DOUBLE DUTY for what … a raise, a bonus, double the pay? NOPE! C’mon iStorage Sr Management/owners, take care of your thoroughbreds before you lose them! Good help is hard to find these days … GREAT help is a rarity! Hopefully Corporate/Upper level management realizes the awesome asset that they have in Ashley and treat her accordingly!
Nice clean units, easy entrance and exits, and simple numbered layout compared to some, and with vaulted ceilings allows much more usable storage space. And very friendly property manager, a pleasure to deal with compared to some past experiences. And always got some crazy good deals goin on when looking online. Highly Recommended
My manager Jeremy has been courteous and prompt on the rental of my storage units next to my existing one! Sincerely Jimmy
I can’t begin to explain how AMAZING in IStorage Blaine is! Last April we received a letter from our landlord saying after 6 years of us being there they were taking the opportunity of the booming housing market & selling our home, they gave us 30 days to leave. In a complete panic I didn’t know what we were going to do, It was recommended to me to call IStorage and check into their rates. After shopping around they were the cheapest in a 50 mile radius especially for the biggest unit we so desperately needed. Ashley is incredible, she is on top of literally everything! She is always available & knows her job very well! It wasn’t a hour after we left once that she was on top of notifying us that our lock wasn’t properly set so we could return to fix it. We always see her on site weather it is in the office or she is walking the property checking on it! Not 1 storage place iv used in the past has shown this much care & professionalism! Ashley is courteous & genuinely cares about her tenants, their belongings & her job! I honestly have put my entire life in my 2 units & trust everything is safe! I rarely send out reviews but I needed to let people know how wonderful my experience has been here, I recommend it all the time to others & would not hesitate to be a life long customer. Thank you Ashley & IStorage for keeping my piece of mind comfortable while I work through the hardest triumph of my life.
I've been there for over a decade. It's clean, and affordable. Management is always helpful.
I Storage took care of my needs when I needed to upgrade. Very easy transfer. On site manager is a rock-star.
Excellent facility, great security. Great staff! Well protected facility.
First class experience all around. Facility is clean, convenient and run by a manger that truly demonstrates what customer service should always be about... making THE Customer feel special and valued. I get that it is just a storage locker but that is kinda the point. When someone like Ashley shows that kind of attention... it is noticeable. Last place I used I didn't lock my unit correctly and it was rummaged through by someone (yeah I know shame on me). I was in the prosses of moving stuff out so no real consequences of anything of real value getting taken. I mentioned it Ashley and she assured me she does an inspection every night to catch those things. I believe her! Great manager for sure!
My experience here was smooth. Ashley was extremely helpful and nice. Would definitely recommend.
Stopped in to make a payment and met Ashley. She was super helpful and friendly. She also helped me with my storage at another location. My experience was by far so much better than calling the toll-free service and trying to resolve issues through the telephone. I look forward to working with her again.
Excellent customer service, always clean grounds, always appreciate the help and timelines of their efforts. Thank you for the great work!
I had the pleasure to work with ASHLEY on getting my items moved in and out, with her going above and beyond with her excellent service! Thank you Ashley!
I can’t believe the difference! I rented a unit at another IStorage location and was dismissed like I was a nuisance each time I had to interact with the manager. My experience with Ashley has been the polar opposite! Ashley has single-handedly turned a bad taste in my mouth to a sweet experience. I am happily driving farther to the Blaine location.
Ashley is the best 5 out of 5. Professional, very friendly.
Great customer service!! I’d give it 10 stars if I could!!! Ashley really takes the time to go over everything and make to make sure you feel secure knowing your stuff is safe.
Best storage staff I've ever seen
Awesome place to store your things. Ashley the manager is so friendly and helpful if you have any questions. She goes above and beyond to take care of the people who rent here. Units are clean and priced better than anyone around. Definitely recommend this storage facility.
Ashley the manager called me and let me know I had locked my unit open. How did you know I locked it open, I asked. Her reply, it’s my job to inspect every lock everyday. It would be so easy just to zip around on the company golf cart and say yep, all checked. But no, ashley takes the time to inspect every lock every day and I’m so grateful because my unit could’ve been locked open for weeks had she not noticed and called me right away. I’m still just blown away at her level of professionalism and humble attitude. Seriously I’ve been a customer here since 2020 and I’ve seen one horrible manager after another until ashley. She has single-handedly turned this place around. Being super strict on keeping the grounds picked up and chasing off the messy scrapper types. Keeping the bathrooms always open and clean. And always adding that special touch to the office making customers feel as welcome as possible. I’ll add this, She’s also a great listener. I’m not so much a big fan of Istorage because of many reasons but I am a big fan of ashley the manager so she gets a 5 star review. Istorage gets around a 2 star, and that’s pushing it.
Spoke with Ashley at Blaine IStorage and helped me out with my credit card issue. She was really helpful, and very pleasant to talk with. Awesome customer service skills.
Property manager is awesome to work with and unit looks awesome
We had an issue at another i-storage place where the manager wasn't available. Ashley willingly came over and was tremendous help. She was very professional and went over and beyond to assist us with a variety of issues. I highly recommend renting from any i-storage that Ashley manages!!!
Ashley was amazing she knew exactly what I needed with the items I hade to store and was very helpful with the hole experience will be a customer for a long time thank you
Ashley is such a great listener and provides customer service of the utmost quality. She is the only reason I would continue doing business with istorage!
Excellent
Ashley had gone above and beyond with helping me find the right unit. It’s always hard to guess how much stuff will fit in a small space. She took her time and thoroughly explained everything. She made me feel at ease knowing my belongings were safe and secure at this facility. I will definitely be recommending this place!!
Ashley was very kind and helpful. She is very organized and her location is the cleanest I’ve ever seen. I will definitely recommend Ashley and the Blaine location to everyone.
Ashley at the front deck is very nice and helpful. the property is clean . and easy to come in to a leave .
IStorage in Blaine is conveniently located, super clean, and secure. It's fully fenced in with security gates and keypads at the entrance and exit. The manager, Ashley Wall, was extremely generous with her time and answered all my questions to my satisfaction. I'm planning on using this facility for my storage needs.
Excellent staff, clean rental storage spaces. Very happy with my decision to rent with istorage!
The fence needs repairs in numerous places around the facility, I've even fixed a few areas my self. But for as far as staff goes, Ashley the live on site staff member as genuine and caring not to mention very respectful and helpful to me and my belongings. Thank u Ashley.
Ashley's is absolutely 100% awesome great costumer service
If I remember correctly, the lady's name was Ashley, and she went above and beyond to help me with a storage unit, and she answered every question I had. I highly recommend this place. Great place
Really impressed so far with iStorage in Blaine! Access is safe, secure and stress-free. I was also quite pleased to see how clean and well maintained the storage unit is. I anticipate that this will be a very positive experience. Keep up the great work and service!
I’ve been renting a 10x40 storage unit here for about two years now and I like the location. Up until recently it seemed that the on-site staff really didn’t care too much about what took place there. My biggest complaint was continuously finding screws in my tires left by careless tenants. The current caretaker Ashley has been an excellent person to deal with here because she genuinely cares about her job, the cleanliness of the entire storage facility grounds and most importantly her eagerness to help with any problems or concerns that the customers my have. Having such an enthusiastic employee in todays day and age is a rarity and should never be taken for granted!
It was a good experience and the staff served us excellently
It was a good experience and the staff served us excellently
Great place to rent. They have gone through a few different site managers lately but the new site manager is excellent. She is always so pleasant and helpful. She works hard to be sure the grounds are well taken care of. The addition of the plants outside the office make the place more welcoming.
Great service and a great location. The process was hassle free and the prices are very reasonable. 2023 Update: After a little over 1.5 years of renting here I now think it is no longer reasonably priced. I started paying 144$ per month at the end of 2021 and by the end of 2022 I was paying 176$ per month due to what I believe to be the new management. Now in 2023 my next bill is 195$. That is a 35% increase in price in less than 2 years. I realize the cost of everything has gone up these last few years but I have rented apartments with storage units of comparable size that are less than 100$ per month to rent. I do not believe this to be fairly priced anymore which is why I have changed my review to 3 stars.
Jeremy does a courteous and professional job and that makes my experience hassle free!
I have been renting here for over a year. Started out renting a small unit then went to the bigger side. Both people that work in the office were very nice to deal with. My issue is the cost. After another company bought it the rent has gone up substantially. I just received another letter of rent increase. I'll have to start looking elsewhere for a storage unit.
Jeremy is great and knows how to do his job very well!
Solid storage place. I had my unit for multiple years and never had a break in. They are a solid storage coompany.
This place is an amazing storage facility I would recommend it to anyone looking for non temperature controlled unit.
Amazing customer service!!
The two Representatives that I spoke with James and Ricky were polite and knowledgeable thumbs up for those two individuals!
I needed to get a storage unit for Saturday morning before they had office hours at 9. This was one of the only ones I found where you could do the whole process online and not have to first sign a contract in person or to get a lock. Definitely would recommend this storage facility.
The process to register for a storage unit was quite easy. We worked online for the initial process & then visited the site to finish signing the agreement. Everything was convenient.
Nice location but expensive
Awesome location in Blaine, very clean facility.
Friendly staff. However beware that they do not prorate when you cancel. I just bought a house and would have made my closing date be the end of the month if I knew this. Now I am paying a full month for a little over 1 week of usage.
New owner, new management, more corporate = less user/customer friendly. That said, the units are clean, easy to access, there is good water drainage outside the units, the staff is almost always there, and the grounds are well maintained.
I rented a 10x20 unit from this facility for 4 years and was always impressed with the cleanliness of the exterior and the aisles, and always felt the facility was well-secured. Communication with the staff is easy and they've been helpful any time I've had a question.
