iStorage Facility at 1320 E Big Beaver Rd in Troy

iStorage facility

1320 E Big Beaver Rd, Troy, MI 48083

(248) 743-2871
135 Reviews
Office Hours
Monday - Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
Closed
Access Hours
Monday - Sunday
6:00 AM - 10:00 PM

Available Units

Filters
close
Unit Size
Unit Features

Nearby Facilities

3.97 Miles Away
iStorage | Metropolitan Pkwy
4.9
6550 Metropolitan Pkwy, Sterling Heights, MI 48312
(586) 460-4035
Small
5 x 5
23 /mo
Medium
10 x 10
69 /mo
Large
10 x 20
134 /mo
Vehicle
10 x 20
134 /mo
View All
6.46 Miles Away
iStorage | Crooks Rd
4.9
2570 Crooks Rd, Rochester Hills, MI 48309
(947) 888-9270
Small
5 x 5
18 /mo
Medium
10 x 10
54 /mo
Large
10 x 20
82 /mo
Vehicle
10 x 20
82 /mo
View All

Reviews

Jacob Helgemo
From Google
5.0

Norm was very polite and helped us get a new unit.

Quinn E
From Google
5.0

Norm is really friendly and transparent! Great service!!

Great Lakes Asphalt Paving & Sealcoating
From Google
5.0

Well run storage facility, staff is friendly, excellent customer service.

Jim Millard
From Google
5.0

Norm was very helpful, professional and personable. He made finding a unit and moving in extremely easy. I highly recommend!

Esther Ike
From Google
5.0

Very knowledgeable manager and provide professional and excellent service I am highly satisfied

Sean Skinner
From Google
5.0

Wow what an awesome 😎 storage facility! I have been here for 1.5 years. And now I am getting a larger unit for another year. They are constantly cleaning this place now they are replacing all the asphalt and the customer service is impeccable. And Norm is the best!

Thornell B.
From Google
5.0

Great customer service and clean

Yoseph Alshabi
From Google
5.0

Norm is the new manger and has helped me out everytime I have a question, and just a great guy to talk too as well!

AJ's
From Google
5.0

Norm is the new manager and he is awesome and answered every question i had and told me everything i needed to know. He knows his stuff and had me setup right away! A++

Peter Watson
From Google
5.0

Highly recommend. Norm specifically has went out of his way to help with my unique situation and is quick to follow up on calls/requests

Jaycee Tuttle
From Google
5.0

Couldn’t go without writing this review and mentioning Norm for his customer service. He is responsive for any questions, looks into your situation, and walks through your needs— not to mention puts a smile on your face :) …My husband Peter has also used iStorage to store his car and we will be continued customers— highly recommend.

Ann Dylewski
From Google
5.0

Norm, the new manager is very pleasant and informative and helpful. He goes out of his way to help in any way he can. We have interesting talks about football which I enjoy. He's very proffesional. He fits his position well. I do have a problem with your driveway leading to your facility. You would think it would be taken care of better. I hit a large pot hole and didn't appreciate that at all.Isnt there a way you can make a deal with the business next door and go halfs on repairing it? Thank you so much Norm for a job well done.

Kesha Dove
From Google
5.0

This location has a new manager, Norm, and he was great in wasting me with account information, getting a new lock for my unit and speaking to me about process changes since the old manager left. I was not satisfied with the old manager; however, Norm has turned that around and even offered ways to help me lower my rental fee. It has been a great new experience.

Np L
From Google
5.0

Great Service!!!

Shannon Bakka
From Google
5.0

Very nice and professional! Norm helped me out with my storage unit when I was leaving. Thanks for your help!

Tammy Lynn
From Google
5.0

After meeting the new property Manager, (Norm) today I finally have hope that my remaining experience will be a normal one, instead of the hell IStorage has put me thru for the past few years, he already has the property looking like it should. He is very professional, great personality, and finally someone willing to help me figure out this billing mess that the other managers have created.

Tess Cardoza-Hawk
From Google
5.0

The office worker was so kind and helpful. I showed up in a thunderstorm and the gentleman gave me an umbrella and helped me get the lock open.

ashley collins
From Google
3.0

🚨THEFT ALERT🚨 Update: March 28th. I was able to get in contact with the company. They are extremely helpful and going above and beyond to help square away everything that has occurred. They are reviewing footage and will be keeping me updated on what had happened. As many of you know we are currently in the process of selling our home. I purchased a storage unit at Istorage on big beaver in Troy on Feb 25th. We have slowly been moving things out of our home to get ready to move. The last time we took a load there was March 11th. Last night we decided to take a few more loads to the unit. When we got there the inside was pretty messy and not how we had left it. Shoe boxed opened and all over the ground, bags opened and gone through, edges hunting box full of his clothes that he keeps shut to keep the smell the same for hunting season was wide open and his backpack in there was all unzipped and most importantly Courtney Edge crossbow that has been stored in our garage that was moved to the unit with all of our other belongs was stolen out of our unit. It was dark so we will be going back today March 25th to look through my belongings and see what else was stolen from my unit! Someone picked our lock and went through all of our belonging and stole from us. We always double and triple check to make sure the unit is locked up good. I’ve used this storage unit company multiple times since 2017 and now I’m feeling as if I never want to use this company again! Police report has been made and we are going to have them come and see if they can get any finger prints. Please if you or anyone you know is using this istorage location, go check out your unit and all your belongings! Please help share and spread the news. We do not want anyone else to have to have belongings stolen from this place!

Stephanie Rosette
From Google
5.0

Wonderful place to have extra storage if needed!!!

Hiba
From Our Website
5.0

My husband and I had a great experience at this location!!! Will recommend for friends and family

J. Vogl
From Google
5.0

The staff is very knowledgeable and helpful. And also very friendly and personable! The storage units are exceptionally clean and secure.

Grover Easterling
From Google
4.0

Good place to rent storage. Unit is very accessible, clean, and well lit. Decent pricing for the size compared to other places. Good hours as well. Definitely like the automatic door when leaving.

Una De Lima
From Our Website
3.0

Very efficient and reliable. I received confirmation text messages prior to my appointed move date as well as reminder emails.

Krysta Alexandra “RawCheewawa”
From Google
5.0

Easy setup process and Damonteau was quick and professional~

Cierra Reed
From Google
5.0

Thank you camron so much very nice and patient!!

Jerry Harold
From Our Website
5.0

I came in for a storage unit for my business. They did not have one at the time but took my information. Cameron called me when one became available and held it overnight. Very good customer service.

Mikala Davidson
From Google
5.0

Sue was very excellent with getting me moved in with the perfect storage unit.

Chris Golec
From Google
5.0

The storage unit is as advertised & Cameron was very courteous & helpful is getting things set up.

CAPITAL HOLDINGS
From Google
5.0

Always great customer service, especially when Sue is around! Very helpful and a pleasure to interact with 😁

Nancy F
From Google
5.0

Great customer service

Katie Torres
From Google
5.0

Cameron called me to confirm my reservation. Very professional and nice. I feel like the rates were very good. Very happy with this place.

chantel hunter-higbee
From Google
5.0

Great place! Easy to get and close account would reacamand to family and friends.Thank you guys for all your kind conversation and easy my mind in my time of need

Janice Warack
From Google
4.0

Friendly staff, and price was reasonable.

bashar khan
From Google
5.0

Great location and I love it. Excellent customer service. Ken is the manager there and he is very helpful. I appreciate his support. Recently I had two large units and plan to add more. Thank you Ken.

rami ajo
From Google
5.0

This place is amazing just because of the customer service I received from Danni, she was so professional with her job by recommending the best size and deal for me. I highly recommend danni to deal with her for any rental at this location.

hani fargahly
From Google
5.0

excellent service the employee he was so nice with me and help me a lot

Autumn Starshine
From Google
5.0

Very friendly staff, very clean. Rented a storage here. Was quick and easy.

David Roman
From Google
4.0

I've had a storage garage here for several years. I've never had any problems. The times I've spoken to the staff at location they have been pleasant and helpful. Only negative is the weather strip at the bottom of my door was obviously damaged but they just repainted the door but didn't fix the weather strip.

Matt Zani
From Google
5.0

Great price on my storage unit, area is well maintained. The staff is friendly and helpful. Thank you for all you do and know you have a loyal customer who will recommend your facility to anyone who might inquire 👍👍👍

Zhe Zhu
From Google
5.0

I moved my stuff to iStorage about a month ago and I left town. My experience with the staff over the phone and in person is great. They are nice and friendly and offer good rates. Moving in was pretty easy. You just book the storage space a few days in advance over the phone, then when you move you just visit the on-site office to pick up the code and key to the unit. The staff member will help you find the spot. Generally it is very convenient. I may move out of the unit in half a year or a whole year, I will then check whether my stuff is intact and safely stored. I will write another review if needed.

Don Adams Jr
From Google
5.0

I will have my storage unit for the rest of my life! As a matter fact thinking💭 about getting another one because of the great service and award winning clean environment

Roxanne Foster
From Google
5.0

Ken Sanborn provided exceptional service! I highly recommend iStorage in Troy Michigan!!!

Mark Donovan
From Google
4.0

Fair price

David Ondesko
From Google
5.0

Great place very friendly Landscaping looks great

Christine
From Google
5.0

Fast & efficient service signing up, really nice gentleman at the front desk

Tanda Kasprzycki
From Google
5.0

Just moved our stuff into a storage unit at iStorage in Troy and it was a very smooth process. From setting up an appointment, to meeting to sign paperwork and get my keys, each person I worked with was friendly and helpful. The property felt secure, its a convenient location, and reasonable pricing. Thanks!

Renee Christenson
From Google
5.0

iStorage in Troy, MI is a wonderful place to store your belongings. The rent is affordable, the manager is extremely helpful, kind and on-the-ball. I have not had any issues with this facility.

Jeffrey Thompson
From Our Website
5.0

Quick, courteous great customer experience

Simone Bonino
From Google
5.0

Great experience, highly recommended!

Sharon Lampman
From Our Website
5.0

Ken was very informative and very helpful and very kind!

Reinhard Walther
From Google
5.0

Fast process to setup a lease, flexible terms, no longterm contract, friendly personal

Steven Spencer
From Google
5.0

Rented space from these folks for over 2 years. Never had any problems. No leaks or rodent problems. Ken was always courteous, helpful and friendly.

Kuei Wang
From Google
5.0

I placed my stuff here for the past 5 years. The price was fair. The place was clean and safe. The manager has been very nice and helpful when I had trouble with my rusty lock. I strongly recommend iStorage Troy if you need a place for your stuff.

Theresa Carew
From Google
5.0

The facility was clean and the staff was very informative.

Jamie Pickard
From Google
5.0

Excellent customer service and great rates! The facility is well maintained and secure. This was the cheapest storage unit I could find during my last minute move and Ken made the process simple, quick, and stress free! Thank you again!!!

Sean Feichtenbiner
From Google
5.0

The manager, Ken, called me the day before I was set to move in to see if I had any questions. He answered every one I had, and was very helpful in informing me about his storage units. Once I arrived and was checking in, he showed me my nice and clean unit. He definitely makes sure you're taken care of! The property is well kept, and has lights and cameras. 10/10! Price is around the lowest in the area, and what you get for your money is amazing.

Larry Rose
From Google
5.0

Ken was very helpful and easy to work with. The process for renting a storage locker was easy and quick.

Jennifer Sutton
From Google
5.0

Very easy to book a unit, very clean, nice staff.

James Dalian
From Google
5.0

We've been storage tenants for a number of years since the days of previous management and Ken (the current manager) is extremely helpful and has always been willing to go the extra mile to assist us in any way he can.

MB
From Google
5.0

I have been with istorage for over a year now and I have found that the storage process with istorage has been safe, easy and convenient. The units are good quality and very secure. There pricing is fair and stable unlike some other unmentionable storage companies who give you a good deal up front only to continually raise the rates until your good deal is long gone and your left with cost issues you have no control over. The istorage personal I have met onsite are always helpful, friendly and courteous. Ken who I see most often is an awesome person to work with. Thank You! istorage for the great storage facility.

Dianne Biernat
From Google
5.0

Accessible, well-maintained location. Good night-time lighting. Reasonable prices. Always very exceptional service from manager Ken Sanborn! Highly recommend.

Pamela Jackson
From Google
5.0

The management team was very helpful, and courteous. The rates are the best in the area and the storage area is well maintained. Easy access to your storage unit also.

Pandar Mjolish
From Google
5.0

I reserved a unit and got a call right away that they had my unit ready. It's private and the u it was clean. Good price and friendly manager.

John Leggett
From Google
5.0

First time storage unit renter as we we getting ready to move our home back in the spring. Great rates. Super easy to make a reservation and helpful staff allowed me to get a great unit for a great price. Easy access with my own access code to the yard anytime I needed. . 6 months of storage where we went in and out maybe 20 times. Great experience. Would definitely do business here again.

richard reibel
From Google
5.0

very reasonable rates and Ken the manager was very helpful. he took me around the facility and helped me find a storage unit that fit my needs. Excellent service!

Cee White
From Google
5.0

Very good facility

Michele Van Hecker
From Google
5.0

Ken, the Manger, was very helpful and courteous. The facility is conveniently located, easy to find, and reasonably priced. The units are clean and accessible. I would use them again.

milica dobricic
From Google
5.0

The manager at this location, Ken Sanborn was super helpful and it was so easy to complete the rental process. Very professional and pleasant. The unit is clean and the location is private.

Tyler Kaufman
From Google
5.0

Highly professional, responsive staff, great access. A+

Scott DeMaria
From Google
5.0

I used iStorage for about two years. The staff are friendly and always available to help and answer questions. The facility is clean and the units are in great condition. If I wasn't moving I would have kept my unit. It was conveniently located close to my work and my home. Highly recommend this facility if you are in the Troy area, and if you need packing supplies their prices are tough to beat!

Kimberly Patterson
From Google
5.0

Zavion, Rich and Jodie were awesome. They made this experience a whole lot easier. Amazing team in Troy!

Kyle Y
From Google
5.0

Love this place! Made the whole process easy and painless, will definitely recommend iStorage to anyone who needs some extra space. Keep up the good work guys!

Sheryl Erlich
From Google
5.0

We could not be happier with iStorage. Ken was extremely helpful through the whole process

Angela Black
From Google
5.0

Ken helped me out sooooooo much!!! My things were in safe hands!!! I made a mistake and didn’t properly lock my unit I got a call from Ken and also received an email!!!!! Wonderful ppl and great service!!!!

Christina Owens
From Google
5.0

Had a wonderful experience with Danni. She was knowledgeable and very professional in completing my transaction.

Kelly Kolassa
From Google
5.0

Dealt with Danese & she was awesome. Got there before closing but she still was patient & attentive. Definitely helped make my decision to go there. And there are plenty other storage places near me. *Ken* - Danese is an asset to your company. Very happy customer.

Devon Andrews
From Google
5.0

I recently got AMAZING customer service from a young lady named Danni she was the best In my search for a storage unit For my refrigerator Even tho I didn’t end up needing it I would most definitely consider them in the near future Thanks guys keep it up!

June Reed
From Google
5.0

Ken was very helpful; he showed me a few different units, which was beneficial because the one I reserved was too small. Every thing he told me over the same was the same when I worked with him in person. I highly recommend them!

Chris Angelo
From Google
5.0

Ken and Nicole are awesome. Ken takes great great care of the property and good customer service!

Djmcde
From Google
5.0

Great price and attentive crew.

Nicole Rose
From Google
5.0

Dani was extremely helpful in showing me multiple units to determine the proper size for me. Highly recommend!

Ashley Smook
From Google
5.0

Nice place. I feel my stuff will be very safe here and the unit was very clean. Also, Ken was very helpful and friendly! I would definitely reccomend istorage!

Jessica M
From Google
5.0

Manager on site was kind and accommodating. Really pleased with the service overall.

Tom Coombe
From Google
5.0

Very nice management 👍😊

Anthony Taylor
From Google
5.0

The storage unit was clean and dry. The staff were helpful, friendly and extremely pleasant to deal with. I will recommend this company to anyone Tony Taylor

Johnny Kane
From Google
5.0

I never had a single issue in nearly two years of occupying a storage unit. The staff is courteous and they make life easy for you.

cute little scientist
From Google
4.0

Team there is helpful, nice and kind. Easy to get in and out. I like being able to pull up to space and unload instead of loading up cart, waiting for elevators then making my way to the unit. This way it's quick and easy.

Lisa Bower
From Google
5.0

Very friendly staff, safe and secure and clean.

Scott Keller
From Google
5.0

I had used iStorage for a few years and have never been happier. They have great communication with the 'tenants' and have great customer service.

Ayushmoy Roy
From Google
5.0

Really easy, quick and the staff are super helpful

Ashley Cottrell
From Google
5.0

Great customer service and excellent storage units. Always a welcoming and friendly face everytime. I would recommend this to anyone

Ken Anglin
From Google
5.0

Nice manager and good price. Seems very secure because it’s hard to find.

Todd Sedlak
From Google
5.0

Easy access, fair prices, clean storage functioning light in every unit, great selection of sizes, and incredibly helpful staff. Definitely recommend

Theresa Carew
From Google
5.0

This is a really secure and clean facility. The manager Ken was very helpful and very thorough at explaining the move-in process.

Lynn Szefi
From Google
5.0

Great price, facility is clean and well-maintained. I trust the manager, he is very knowledgeable and has great attention to detail.

Barb Zieleniewski
From Google
5.0

Great facility. Ken (manager), helped so much with the move in process and advising how to pack the space for efficiency.

Reta Hendricks
From Google
5.0

Ken is very kind and helpful! He deserves a raise!! He is great to have on your team. Well done hiring him.

Pat Cuda
From Google
5.0

Needed a storage bin immediately and Eric was helpful and got things pulled together for me. Would recommend Simply Storage to anyone that needs the service. Pat

Eduard Chekmenev
From Google
5.0

I have been using this storage place for about a month now. The staff is very professional and responsive to your questions and concerns. They'll advise you on how to do things the best (in the most economical manner). I have been moving from out of state, which is a hassle, and they were able to hold a space for me and lock the price. Their prices are very competitive. Accessing the facility seems to be easy for me. It is very clean place. Their facility accepts very large trucks of all sizes: this is important if you have movers delivering things. If you don't have such access your movers may charge you thousands of dollars (I'm no kidding - I have done the quotations). I highly recommend this place.

Brandi Cleveland
From Google
5.0

great place, workers are nice and the prices are reasonable!

Ro P
From Google
5.0

The service is so amazing and on point very quick and fast always! Positive visit every time !

TheChosen Oneof1
From Google
5.0

Great place!!! I would highly recommend this self storage company over anything else. Great customer assistance as well

Bill Higgins
From Google
5.0

Very friendly staff. Great pricing. Nice secure location. Very pleased with their service.

Ario A
From Google
5.0

Great service place is excellent and convenient!

Glen Ingram
From Google
5.0

Great prices and courteous, amiable service. Never a single issue of any kind.

Lindsey Fougerousse
From Google
5.0

Easy in. Fair price. Friendly staff.

Red Room
From Google
4.0

Great place for storage, would be a 5 star if there was somewhere to plug in diesel engines!

Lloyd Cobb
From Google
5.0

Great place

Larry Rose
From Google
5.0

Initially, our interaction with Magarite was simply outstanding!! If the remainder of our lease goes as well, I would highly recommend Simply Self Storage.

Lj C
From Google
5.0

Great place

Randall Sherrill
From Google
5.0

Very good service and accessibility. When I had a problem with my personal lock not fitting the door(I bought a large heavy-duty lock ahead of time) they helped me find a unit that it did fit. Definitely went the extra mile!

Lindsay Pollina
From Google
5.0

The owner Ken was very helpful, informative, and accommodating. After having less than stellar experiences with other storage places I was happy to have such a positive experience with Ken and Simply Self Storage.

Cody Ferris
From Google
5.0

The management and prices were spectacular. The only downside to the experience is the condition of the facility. The roads throughout the units are beat up, but that's somewhat expected at a storage facility. Great experience so far!

Sean MK
From Google
5.0

I came in on a Sunday, Ebony was a delightful person to deal with at the front desk, she was knowledgeable and professional, she answered all my questions and found the right fit for me. Great service thank you.

Michael Mansour
From Google
3.0

Prices are average, they increase rent annually to keep up with everyone else

Brian Colpean
From Google
5.0

The property manager Ken was very helpful. The facility was very well managed and clean!

Susan DeCoster
From Google
5.0

Great customer service. Great price 😃.

Dan Goodenough
From Google
4.0

Good rates

Dustin Illes
From Google
4.0

Well kept facility with large storage capacity

L Brooks
From Google
5.0

Very friendly and helpful. Move in process was quick and easy. Flexible, thoughtful, good business.

Jorge Olivera
From Google
5.0

Very user friendly service and quickness in setting up my order, thank you for providing recommendations and helping me in making all clear

Jeffrey Thompson
From Google
5.0

1) very good service, easy to use, worth the price. 2) have used them twice now, easy, good service, good price, no hassles at all, definitely recommend them

Joe Marras
From Google
5.0

After moving back to Michigan we had to rent an apartment for about a year. I chose the Troy Simply Self Storage not just because I had previously worked there but because I know that the management is straight forward and friendly and very professional. It also helps that they are the most competitive storage chain in the area. My wife and I stored here for a year and I will continue to recommend others to rent there as well.

sathishkumar T V
From Google
4.0

Its really cheap compared to other storage companies....i still have my things locked in the unit for the past 3 months....friendly staffs

Elise Stack
From Google
5.0

Friendly and helpful staff.

dan tripp
From Google
4.0

Very friendly and helpful service. Made sure I understood all the terms and conditions and no upsell beyond informing me of the options available.

Jeanita Bright
From Google
5.0

From the time we walked in the door until the time we left with our access code the service was awesome. I would definitely recommend Simply Storage Troy to everyone I know.

Bradley Davison
From Google
5.0

Nice facility, extremely friendly.

VicToria Harper
From Google
5.0

I am not yet a customer as I have a little time prior to my relocation. However, I helped a good friend of mine move out of her storage unit at this location yesterday. I have looked around for storage facilities myself and did not receive the geniune concern and great customer service that we received while moving the stuff out my friends storage. I believe the ladies name was Patricia, I do not have the paper that I wrote her name on now but anyway, she was very courteous, helpful, and even gave me pricing for storage options for myself. I will be back. :-) Unfortunately, it is not every day that you receive good customer service and it should be noted. Thank you Simply Self Storage Troy.

Karen Barner
From Google
5.0

Patricia was very helpful and patient, explaining everything thoroughly!

Tom Lange
From Google
5.0

Staff is helpful and friendly. Great service, nice facility.

James Campbell
From Google
4.0

Very nice and we'll kept. Prices are good

S M
From Google
4.0

loved storing here it was very clean and I have recommended it to many of my friends and family

Tiffany
From Google
5.0

I called every storage facility in Troy and the surrounding cities but found Simply Self Storage to be the best value in town. The location is perfect with easy access to I-75. Office management is always friendly and helpful. They have convenient office hours, and 24 hour gated storage access with cameras set up all over the property so my belongings are safe. I couldn't be more pleased.

Nicole Ortiz- Rich
From Google
5.0

I appreciate the professionalism, courtesy & efficiency of the staff at this storage facility. Joe is always quick to ensure clients are satisfied beyond expectation.

Self Storage Locations

Mississippi
Rhode Island