1782 Pontiac Dr, Sylvan Lake, MI 48320 1782 Pontiac Dr
(248) 988-0071About this Facility
Northwest Storage Facility at 1782 Pontiac Dr in Sylvan Lake
About this Self Storage Facility on 1782 Pontiac Dr
iStorage Self Storage in Sylvan Lake located at 1782 Pontiac Dr is your next storage solution! Whether you're in the middle of a move or want to declutter your space, we can help you achieve it! With excellent security and self-storage unit features, we will meet any of your needs. With a convenient location near the neighborhoods of Keego Harbor, Square Lake, and Crystal Lake, you'll have easy access to all your belongings. Reserve online today or call if you have any additional questions!
The climate-controlled storage units we offer at iStorage Self Storage aim to maintain the temperature within reasonable limits, preventing it from rising or falling excessively. This feature is valuable for storing items sensitive to temperature changes, such as delicate electronics, artwork, or essential documents. These units are an excellent choice for individuals or businesses who need to protect their belongings from excessive heat or cold.
iStorage Self Storage on 1782 Pontiac Dr is all about providing safe storage for your belongings. From 24/7 security cameras located all over our site to electronic gated access with keypad entrance, a fully fenced facility and well-lit common areas where you can pack, arrange and store your stuff, iStorage Self Storage has thought of everything to help keep your belongings safe and secure.
Storage Unit Sizes
Small Self Storage Units
Small Self Storage Units can be available in sizes like 5x5, 5x10, and up to 5x15. The 5x5 unit, similar to a small closet, is great for storing items like a dresser, a small bookshelf, and a few moving boxes. If you need more space, our 5x15 units, comparable to a walk-in closet, can comfortably hold furnishings from a one-bedroom apartment, including a sofa, mattresses, and numerous large boxes.
Medium Self Storage Units
Medium Self Storage Units range from 10x10 to 10x15 and offer versatile storage solutions. The 10x10 unit is ideal for fitting two bedrooms' worth of furnishings — such as nightstands, bedframes, mattresses, and dressers — and is roughly half the size of a one-car garage. For those needing more space, the 10x15 unit, which is about the size of a small one-car garage, can comfortably accommodate the contents of three bedrooms or a medium-sized apartment.
Large Self Storage Units
Large Self Storage Units in sizes 10x20, 10x25, and 10x30 are designed for more extensive storage needs. The 10x20 unit, as spacious as a standard one-car garage, can store belongings from a small house or multi-bedroom apartment, including entire sets for living rooms, kitchens, and two bedrooms. Moving to a 10x25, you'll find it comparable to a large one-car garage, perfect for a car or all the furniture from a medium-sized home, such as bedroom sets, appliances, and complete living and dining areas. The largest option, the 10x30 unit, is about the size of a one-and-a-half car garage and provides ample room for everything from a 5-bedroom home, including large appliances, TVs, various sofas, dining sets, bedroom furniture, and several large boxes.
iStorage Self Storage FAQ
Do I need Insurance?
Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.
Is Month to Month Leasing Offered?
All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.
What documents do I need to reserve a storage unit?
A valid driver's license or Government-issued photo ID is required to rent a unit.
Is There Anything I Can't Store?
Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:
- Perishables
- Food Items, including canned/sealed goods – even water bottles
- Animals
- Stolen Property
- Hazardous or Flammable Materials
- Drugs
- Explosives/Firearms/Ammunition
- Unregistered Vehicles
- People/Yourself, i.e., seeking shelter from a storage unit
- Anything Illegal
How can I pay my rent each month for my storage unit?
We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, and cash; online, in-person, and phone payments.
What is the difference between access hours and office hours?
Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.
Reviews
Great place! Friendly staff!!
Such helpful Staff!!! Thanks!!
Jeremy was extremely helpful in getting me the storage facility I needed quickly and hassle free!
Needed some information on the different size’s of storage units and prices. Jeremy took the time and patience with all my silly questions. I would definitely consider storing my belongings here when I’m ready to move. Thank you for being so professional.
Jeremy is the property manager and he is just so friendly, personable, helpful, and all about making your experience as perfect as possible to get you the correct storage for your needs!! Highly recommend!!! 🙌🏻
This storage facility is very convenient, secure, clean, and the staff is friendly and helpful. I rented for two years. Very easy signup, access and rent termination process. Very happy!
Super awesome and super easy!
They are very fair priced, git me right in, and Jeremy was really nice , helpful and professional. I would recommend this storage facility to anybody .
Jeremy is the best!!!!
Jeremy at iSrorage in Sylvan Lake is by far the best manager at a storage facility i have ever met. And I’ve been renting units all over the country for the past 15 years. He is friendly, positive and super helpful. Thanks much!
Still renting, still happy
Several years back I had used this storage facility for more than a year with no bad experiences such as damaged goods from leaks or theft. I found Jeramy to be just as friendly and helpful as he was the first time not to mention great at his job. I would definitely recommend this storage location.
Everyone I’ve dealt with has been really helpful and nice! Super easy to book unit online!
Jeremy is the best! The site is clean as are the units
Very thankful for Mary, she was very nice ...her customer service skills are unmatched...she made sure that I had everything I needed for my storage and any questions I had she answered them very therally! I give her a 10 out of 10 stars instead of 5 star!!!!
Jeremy at Sylvan Lake istorage is a pleasure to deal with. Always courteous & helpful.
IStorage in Sylvan Lake has been a great place for me to store items. I downsized my home and I have many items I couldn’t bring with me. The indoor climate controlled units are clean and free from bugs. The staff is friendly and reliable. I have used iStorage on two occasions and I have always been able to access the unit without any trouble.
Always helpful!
Jeremy was a big help and answer all my question.
Jeremy is awesome!!!
Jeremy is on top of everything. He has been a big help with all my needs and the ups and downs of my business. I feel everything is safe and secure.
Great customer service!!!
Great customer service
Easy experience, simple process to set up the rental. Clean nice facility
Jeremy was very kind and helpful. I would definitely recommend istorage for your storage needs..
I met Jeremy today at Istorage and I was extremely impressed and grateful for his professional manner. Jeremy was very friendly and went out of his way to help me. Thank you Jeremy
Super friendly manager (Jeremy) swept out our unit before we moved our things in. Clean and convenient. Much better pricing than all the other storage units in the area.
Thank you for the great services! I have been a longtime customer and appreciate the security and proactiveness by Jeremy
Nice clean facility and the staff especially Jeremy is a very nice and helpful person. Would recommend them to anyone for their storage needs.
Wonderful expierence! Jermey is the best! He goes over and beyond to help you out. I appreciate his help and patiences….
Jeremy is super helpful! Always answered our questions when we needed him too!
Jeremy is the best and always makes sure we have everything we need for our storage units. If you need something he is there! He makes every time we come to our storage a joyful and stress free time!
Jeremy is an all star. He is super helpful and accommodating. The location is secure and I’m thankful for the services he provides.
Jeremy is the best!
BYO ramp
Jeremy is wonderful. I am a return customer and I will always return again if needed.
Always kind and helpful. Facility is kept up nicely.
Smooth sailing from registration to actual use. Smooth access to the protected facility grounds.
I have several units in the climate controlled storage area. The common areas are always clean. The manager, Jeremy, is very helpful. His customer service is terrific. He is the main reason why I keep my units At Sylvan Lake location.
Extremely friendly and knowledgeable
They are the nicest & easiest place we have ever stored with and with boats, classic cars & jet ski’s we feel like we have tried them all!!! Very proactive, great communication & customer service driven. A pleasure to deal with - so good we currently have 2 units!
Jeremy's a great manager
Been with this storage place about 5 years now. Jeremy is the best manager any storage place can have. He truly cares about the people renting there and its refreshing to see someone who is helpful and friendly. Can't say enough good things about this place. I feel safe with all my stuff here. lots of lighting, cameras and clean clean clean.
I’ve been a customer for 5+ years. My items have been safe and in good condition. The facility is secure yet easy to access and neat. The team is responsive and helpful (Jeremy has helped me on many occasions). I’ve been caught off-guard by some of the rate increases over the years but it helped me re-think whether to keep storing some things, and I downsized. The switch was smooth. And I appreciate that they updated their online system.
Jeremy, the manager, has the best customer service skills. He gets 5/5 stars! The company raised my rent every 6 months, and I opted to move out after the second increase (exactly a year after I moved in). This is not a place to store your stuff longer than 6 months. I liked that each unit had a light. The unit and property were very clean.
Excellent experience from the beginning to end I couldn’t be more satisfied. The online experience works great. The onsite manager is very responsive and helpful. Best storage experience I have ever had and will use them again if I need storage.
Fast service. I was in and out within 30 when I rented my space. Very efficient and friendly!
I have been using IStorage for over 15 years & the manager Jeremy is one reason why I keep coming back .. he is great to deal with!! Highly recommended
Jeremy and Amy so professional, courteous, and understanding. Jeremy ia amazing all while helping my aunt and I he was training Amy didn't miss a beat! Would definitely refer anyone to this location for the quality customer service alone!
Jeromy is very professional and he gets you the best rates a pleasure to deal with
The manager, Jeremy, has been terrific. Place is clean.
Very good help Jeremy help me to get the storage room thank you.
The manager, Jeremy, is the reason why this storage facility tops my list. He is such a pleasure to work with, goes above and beyond to assist and is enthusiastic and cares about his work. It's as if your items have a home in an apartment building with the most helpful, always-there superintendent! iStorage is so lucky to have Jeremy. My items that I have stored there for years at a time and then retrieved have remained in good condition, the most important aspect of a storage facility. The only problem is that the company relentlessly increases the rent, sometimes more than once a year, and it can really add up. Even then, Jeremy tries to make sure everything is correct and that you have clear expectations. I guess they have to keep up with inflation. Sometimes good quality costs more and you get what you pay for?
Great experience !!
Jeremy is awesome!
Jeremy Andres is the absolute BEST! I have known and trusted Jeremy for over 10 years! He’s is 100% professional and a delight to work with!!
5 star service!! This place rocks!!!
Really, really good service. Jeremy is super helpful and is always extremely kind.
Jeremy is knowledgeable and very helpful.
Jeremy continues to be awesome. Always helpful, always positive, and always trying to (and succeeding in) doing the right thing. Jeremy exercises his job perfectly WHILE demonstrating a genuine concern for the customer.
Jeremy was so Helpful.
Jeremy is your guy. He sincerely works with you graciously. Always a pleasure to talk to. Thanks Jeremy🤗
Jeremy the property manager was very pleasant and help me so much I love him
Jeremy is the best!
5 stars ! Jeremy helped me get into my unit even tho he was from another facility I appreciated the help
Jeremy in the front office was very professional and made the signup process quick and easy.
Amazing representation by Jeremy. He was very professional and took care of our storage needs with class.
Extremely helpful
This is a great storage facility. Jeremy had always been personable and helpful. The premises are kept clean and is well-kept.
Highly recommend!
Jeremy has been very helpful
Jeremy is the friendliest, nicest guy you'll ever work with. Great place to go!
I went to close out my account but hadn't moved all of my items yet. The agent gave me a few more days as a courtesy. This man has helped me so much since I have been renting from calling to tell me my unit wasn't locked properly to giving me his lock to use when I broke my key. Thank you!
Super helpful staff, very accommodating.
I just rented my 2nd unit within a week, Jeremy is truly amazing and so helpful. He answers all my questions and calls back with a quick response. I feel at ease with my belongings being store here. He watches the property and takes care of it to the fullest. I stored at other places and by far this is the best place ever to store.
Great staff, clean environment and even a Mobile app!
Outstanding personal service!
Very clean, safe and overall a great property. The best I have ever stored at.
Easy to rent online. Property is as described and one of the nicer storage facilities I’ve been to. The manager helped with making sure I knew how to get into the property and find my unit. Seems like a good value and a great place to store things.
In the past, I’ve rented with another iStorage. However, I prefer this one because of the cleanliness, customer service, and customer satisfaction that they provide. I have been renting here for about a month and have not once questioned the security of my things.
Jeremy and the rest of the staff is ALWAYS pleasant, kind and very helpful. The customer service is above and beyond perfection. If anyone is looking for a storage unit big or small, I will definitely recommend iStorage!!
Excellent service
Everything about getting a storage unit at the last minute was great! I did everything online. The process was quick and easy and at 7am I bought a lock and was putting my items in the unit. I've never had any issues with anything here and everything always go smoothly!
Excellent customer service! Thanks again.
I recently rented a storage unit at istorage. It ended up being too small for my needs. I was looking to cancel my agreement, but Jeremy the manager went out of his way to find me a more accommodating unit and now I am very satisfied. Very clean and highly secure storage unit.
Great location
Jeremy was very pleasant and knowledgeable.
Jeremy was very kind and helpful.
I've not had a bad experience here. Management is always available to help with issues. When I forget a payment is due, which happens upon occasion, Jeremy (the manager of the Sylvan Lake location) always reaches out a day or two before the payment would be late with a reminder. I've been grateful several times over the years for his assistance. He has also assisted when I have had problems logging into my online account. Thank you, Jeremy, for all you do!
Great customer service the elevator not working was very inconvenient
although i didn’t end up needing a storage unit, Jeremy was more than helpful and super happy to help me!
Love love love the service! So personal and helpful
I’m a returning customer to this facility and couldn’t be happier to be back most especially because of the property manager Jeremy who is so helpful and always greets you with a smile. Incredible service and does a great job keeping the facility sparkling clean.
A+ service like this doesn't exist anymore. Friendly Knowledgeable and compassionate. Amazingly clean facility. I plan to share with anyone I know needing them. Jeremy was awesome.
Jeremy is Great, always very helpful.
The property manager is absolutely amazing so friendly and accommodating.
Jeremy was extremely helpful and kind to me during my experience
Jeremy is awesome and was so helpful. I’m very excited to move my stuff into my new unit!
Jeremy was soooo helpful and the facility is very clean.
Jeremy is the best!
Jeremy made the experience seamless, fast and easy. Accessibility is straightforward and helpful. Great location.
Jeremy was fantastic. He facilitated quick access and and answers to all our needs.
Jeremy is the best!!
I was in crisis emptying an apartment due to a bathroom disaster over thanksgiving weekend and Jeremy was so kind and so helpful. I was just babbling non stop and panicking and he just took care of everything. I Cannot recommend this place highly enough. It’s not fancy with all the bells and whistles some other storage places have but Jeremy makes all the difference!!! So grateful to have found this place. People make all the difference in a business. Jeremy sets this place apart. Thank you Jeremy!
Ive been using storage for years. always clean and readily accessible. it is managed very well.
Fantastic place to store. Clean, well kept, very safe surroundings.
Awesome customer service!! Knew me by name before I even spoke! So nice and answered all questions. Thank you Jeremy!!!
Excellent service!!!
Fast, efficient, professional and friendly!
Fast friendly service at IStorage . The nice lady took me to the unit to see it and for me to approve it. Something that the lazy UHaul people (4 of them) in Waterford at Cass and M59 refused to do.
Super helpful. Super friendly. Very informative on thier process.
I was stressing over moving--twenty years in the same house. I stored the expensive things with iStorage. I was short on time, and patience, and Jeremy set me up fast and easy.
Friendly staff, nice clean units!
Jeremy the security officer was very helpful
Great customer service and good access.
Every time I go in to the office I am greeted so kindly! Impeccable customer service from Haylie and Jeremy!
Ive known this place for years, and finally am using it. Its one of the best storage units around!
He was great. Jeremy
The girl at the front desk was super nice. This is a nice facility
I had a storage unit at this location for many years. Jeremy (the manager) was extremely friendly, professional, responsive and always helpful! I always felt comfortable and safe on this property. I highly recommend this facility!
Excellent customer service!! Thanks you!!
Had to downsize my unit and Haylie the manager made the process very quick and easy. The place is well managed and very secure!!
I Had the pleasure of renting a storage locker here and my experience was absolutely amazing 🤩 I highly recommend this facility great pricing and Jeremy the best!😁
Great experience! Hailey was very helpful, and professional. Highly recommend!
Jeremy..pleasant...
Jeremy and the staff are great! I have used this storage several times over the last few years. Never had any problems and no damage to anything I've stored. I would highly recommend them!
Hailey was super helpful and went above and beyond to answer all of my questions
Jeremey was awesome! I had to move at the very last minute and he made everything so convenient for me. The storage facility was clean and safe with accommodating hours. The best part was they carried a full line of packing supplies so I didn’t have to go to Home Depot for my packaging needs. I will definitely check here first the next time I need a storage.
Clean and safe to use! Also very friendly customer service!
Great service
Nice clean facility, Jeremy was so helpful with such a wonderful personality! Will definitely come back to this location, and will also recommend others too!
Clean, safe, and friendly! I’ve been a customer off and on for years at this location. The owner, Jeremy, is super nice and always helpful with a quick response if I have any questions. I definitely recommend this storage facility.
The customer service is amazing! I got set up with a unit within a half hour!! Jeremy and Hayle were so helpful and friendly. Such easy access to the units. Very happy with my business!!
Jeremy is great guy, his customer service is outstanding. I sincerely wish we had customerservice like this everywhere. I am a proud customer!
Great service, great location.
Not one to post reviews but tell you what, 5 stars no question. Jeremy was outgoing and extremely helpful. Made the tasks so much easier and efficient for all of us!
Jeremy was a great manager and helped me with my rental issues.
Very helpful and positive outlook on accomplishing what I needed. Didn't bat an eye to assist me!
Jeremy went above and beyond! Great customer service.
Excellent Service and Nice Units. I would highly recommend
I contacted iStorage on the phone and was very happy that the representation took care of all my requests quickly. I highly recommend this facility to anyone searching for a storage facility.
Jeremy and Jonathon explained the storage and fee options clearly. Both were extremely pleasant. I would recommend this location to anyone who needs to rent a storage unit.
I've been there for years. Clean, no rodents, Staff member Jonathan super friendly and knowledgeable.
It’s very clean and neat. The move in process was very smooth and good.
The staff are friendly, helpful and very kind. The unit and surrounding spaces are well taken care of and clean. Good pricing for temperate units. Would definitely recommend!
Always friendly. Up front about costs and fees. I have two units side by side. Clean units with wiring electricity. Can’t ask for a better place to store your belongings.
Great place. Very reliable and easy to work with. Excellent service. Jeremy was wonderful.
A wonderful, secure place. Jeremy goes above and beyond. It's clean and well kept. Much recommended.
Although I went through the process of getting storage online due to covid, Jeremy was quick to get in contact with me and took care of me. Very kind and helpful. I went here because of their 5 star ratings and I made the right choice. Do the same for yourself.
Rented a outside storage locker from them online...everything went smooth. The locker was clean, dry and even had a overhead light inside. The staff was friendly and helpful. The site itself seems very secure. Would not hesitate to use again.
I have not needed a storage unit in many years. Jeremy was helpful every step of the way! He made this difficult time much less stressful. The facility is clean and very easy to navigate, as I am moving items mostly by myself. I highly recommend this place!
My experience at this facility was great due to being taken care of by Jeremy. He was very very understanding and helpful in so many ways. It made my things run alot smoother and totally would recommend his facility to anyone. Thank you for you help and being an OUTSTANDING EMPLOYEE.
The gentleman that assisted me with my buisness was very professional. As well as had a personal issue that he was helpful and understanding. And helped resolve issue with a little extra help n additional info. Would recommend istorage for your storage needs.
I have used a couple storage places in my lifetime. This is by far the best. The staff is welcoming, friendly and very helpful. The actual facility is clean, well lit and is very secure. They were the only facility to reply to me same day when I was looking to rent and I'm thankful they did. I highly recommend istorage to anyone looking for decent storage space.
I really like the location of this storage facility. Very professional service. I highly recommend it.
It was easy to rent a storage unit and the team was easy to get ahold of.
Loved this place beautiful displays. Can't wait to go back in the spring.
Excellent experience. I reserved my unit online and was called by the site manager later that day to make sure I had everything. When I went to the unit I was able to get everything I needed and more. I couldn’t be happier with the service.
The gate can be opened via APP is awesome for pandemic. The space is big, and the price is fair; hopefully, have more karts for the boxs moving.
Jeremy is wicked awesome at customer service.
This has been a great experience! The location was perfect for me and Jeremy is wonderful to work with. He explained everything in detail for what I needed. It is so clean inside the buildings and very well lite. I felt safe even going at night to drop things off in my unit. I would highly recommend the Sylvan Lake iStorage Self Storage to anyone for the location and the professionalism.
Great Place!!
the staff is very professional and the facility is clean, secure and convenient for me. I needed a climate controlled unit for my record albums and family photos and they had it.
This is best place you go here now
Jeremy goes above and beyond to ensure everyone leaves with a smile on their face . I've never had an issue that he hasn't found a quick and efficient solution to. Love this location ❤️
Excellent location! It’s not the least expensive, nor is it the most expensive: iStorage is right in the middle, in terms of price. However, the friendliness of the staff and quality service makes iStorage a great value!
I just moved into my storage unit yesterday and so far I am very impressed. The staff is super friendly and the rates are very reasonable. Nice, well kept facility.
I just moved into my storage unit yesterday and so far I am very impressed. The staff is super friendly and the rates are very reasonable. Nice, well kept facility.
Jeremy was extremely helpful in explaining proper storage techniques and help us understand what we would need for our belongings. Very pleasant experience! Thanks Jeremy 😊
Person (Jeremy) did a great job helping me with the switch.
very professional, safe place to store items, and great prices!
I underestimated the space needed and was assisted by Bonnie today. When I say I received to quality service!! Thank you so much
Excellent service!! My dad talked about the service all day long.
Great service
Wonderful customer service!!!
So I needed a storage unit at the last minute. Call the main and then went straight to the office right before closing. Jeremy was there . He was professional, timely, but still gave a tour and everything did not seem rushed, which was nice. Got first month free! But didn't really need it. I just donated everything! Thank you Jeremy!
Such a nice experience. Staff were all very helpful. They made it easy to rent the storage unit we needed for our business. Our expectations were exceeded. Would highly recommend!
Jeremy is great!! Great service and clean facility.
I met Jeremy Andres a few years ago when I rented a storage unit. He was professional, accommodating and genuinely kind. I've been renting for 3+ years and feel entirely confident that my items are safe and secure at iStorage. Jeremy and his colleague, Bonnie, run a great operation. Their customer service is stellar!
The manager is very helpful and ready to assist in every way. Always friendly! The units are very clean and the buildings clean as well.
I honestly never thought I would review a storage facility, but Jeremy runs an absolutely fantastic business, and is a solid individual. He helped me when I needed some help the most, with grace and style. He works with the spirit of ownership. Istorage should give him a fat raise, because no matter what he’s paid, he earns more.
Excellent place to store items, have done so for many years. It is managed by Jeremy who keeps the grounds clean and secure. Highly recommend the place for storage which has great accessible location
Safe place to store things. Great staff!
Top notch customer service
Very clean and beautiful site! Jeremy was very kind and got taken care of right away!
Very friendly and helpful. Clean storage units!
Jeremy was the best! Extremely helpful. In and out quick!
Wonderful service, nice storage units, Jeremy is awesome.
Jeremy helped me rent a storage unit today. Very courteous and informative. He took great care of us!
Jeremy was very helpful!
Awesome. Jeremy made everything smooth and uncomplicated. Highly recommended.
Easy to work with, great for personal or business storage solutions.
Thank you Jeremy. He is the absolutely amazing everytime i need to come in an visit.
Jeremy is a very kind, cool, and respectful person. I enjoyed my experience at IStorage and I hope he keeps up the good work.
Wonderful service, get you in and out at a good price
Great place, friendly staff. Jeremy was a great help, would definitely come back again in the future!
Jeremy was wonderful and friendly!! He walked me to the storage unit before we did any paperwork and even brought a lock for me to put on the unit! The storage unit walkways were clean and the grounds we well kept!
We just rented our unit today. Jeremy Andres helped us out. He was very friendly and answered all of my questions.
Fantastic customer service !
This is such a clean property and I feel really safe keeping my car in a unit. The manager is always there to help out when you need it and he makes moving in an easy process. Highly recommend this istorage. I’ve rented at others, and this is the best of them all!!
Great experience so far. Just moved in. The rates seemed very reasonable, the facilities/grounds are clean and tidy and Jeremy the manager was extremely friendly and helpful.
This place is awesome. Manager even remembered me from when I had rented a few units years ago. Very clean and bug free.
I've only been a customer for a couple weeks so there really aren't any "details" to share yet. But so far it's been a positive experience.
Amazing service!
Jeremy was very pleasant to deal with help and made the best of the situation
Jeremy (Orchard Lake, MI manager) called to alert us to a significant price drop on a larger storage space we were considering. We took it. Nice to work with someone who has your better interests at heart!
We LOVE I STORAGE self storage facility at Orchard Lake and Telegraph. Jeremy has gone above and beyond to make our rental experience pleasant and efficient every time. I can't think of trusting anyone else..
Super easy to deal with, totally transparent as to all costs and expectations, great variety of sizes to choose from, clean, well-lit area with abundant access hours. Not sure what else one could want in a storage facilty!
This place is super clean compared to my other storage unit somewhere else. I am assuming that they put a lot of money in for managing the place. The manager is also helpful and accommodating. If I had a business, I probably would steal him as my employee. I think he actually cares about the people that stores there.
I have had my storage unit items stolen before from other places, cubesmart.. and am now cautious where I store my stuff. Jeremy, the manager is everywhere even if you don't think he is! that makes me feel that he is keeping an eye out on everyone's unit and safety.
Great place and staff. Highly recommend.
They had the perfect sized unit, it was clean and it had a light in it, I would highly recommend
Good rates with very friendly office staff!
Very clean facility with clean units, Ben and Jeremy were very helpful!
Great location, and Jeremy is awesome.
This is the best and safest place for storage in the area the manager on site is awesome he is always there to help and very friendly and courteous I have been there for many years and have never had an issue
Jeremy is the best. Hands down one of the best customer service experiences I have had.
Management goes the extra mile to make sure it is a good experience from start to finish.
Jeremy is wonderful and I would highly recommend this facility to anyone looking for storage
Jeremy, the owner/manager is absolutely amazing! He is so friendly and helpful. Our experience has been nothing but great!!!
The facilities seem very clean. The security measures are impressive as are the varieties of offerings. The staff is really nice. I would definitely recommend renting a unit here.
Good pricing and your storage stays safe and dry! No complaints
Jeremy is very helpful and knowledgeable.
I have numerous work storage units at iStorage. The manager, Jeremy, and his staff, have always been extremely helpful, courteous and full of information! A great place to store! It is a very clean and safe environment. Thanks again to the staff!
I have to say this place is awesome and the Manager Jeremy could not have been more helpful. 5 stars!
This was a difficult move for my mother and the manager made it very simple! I would recommend to friends. Thank you!
Such nice staff
Great place! Very friendly and helpful. I highly recommend their services. Always make sure I’m taken care of.
Awesome service with knowledgeable staff!
Great experience! Jeremy at Simply Self Storage help with what I thought would be stressful .... stress free! Highly recommend.... 5 stars and 2 thumbs up!
Amazing place! The manager (I think Jeremy was his name) was super friendly and helpful! I definitely recommend Simply Self Storage!
Fabulous service!
Best facility in town because of the best manager in town!!!!
Besides being one of the cleanest Self Storage facilities around, the customer service is really great. I am one happy customer! Five Stars!
The management and staff are top notch, and go out of their way to assist their tennants!
Manager Jeremy is helpful and made our move out simple and easy! He explained our options and what the offered if we missed our move out date ...Highly recommend.
The staff is very friendly and I would recommend anybody that need to store their property. I love this storage place and when I need to store my property this would be the place.
Simply Self Storage was a life saver when we moved and needed to store items we weren't sure what to do with. The staff at the Sylvan Lake location were very helpful (In particular Jeremy)
Jeremy is great to deal with. Knows his stuff, does me right everytime.
Excellent Customer Service! All of the people I have encountered with were very friendly and helpfu. My sister also utilized this storage facility and stated she had a similiar experience, and would recommend to anyone!
Convenient location, clean, professional and on site management that goes above and beyond a customer‘s expectation. Best storage experience by far.
Jeremy made this experience so friendly and easy. Need more customer service like this every where!!! Thanks Jeremy!!!!!
Very friendly & professional manager..highly recommend this self storage...
Staff always friendly and courteous. Grounds kept completely clean. Everything in good condition. Convenient drive in and out with nearby traffic light.
Close-by clean easy to get in and out of
Jeremy is awesome!
Helpful and friendly
Simply awesome customer service!!!!!!
Customer service is always awesome!! And always super friendly and helpful !!
Great storage facility, Jeremy and the staff are very friendly and helpful.
Jeremy is always available with a ready smile and helpful attitude.
I have a unit there.. for the most part the staff is friendly..but the company doesn't really care about there customers..... they offer no help to the tenants that's struggling and really need to keep the little possessions that they may have left in their lives....
JERMY IS ALWAYS CHEERFUL AND HELPFUL AND PLEASANT TO WORK WITH
Always polite and prompt. Thanks
Nice storage unit, clean and easy to get to. Would suggest it.
I have been with simply self storage for a long time. There is nothing I would change about the company or facility.Jeremy is the best Manager around,whenever you have a question about something he is always there to assist you. The property is always clean and kept looking nice.I would recommend this place to friends and family if they were looking for a storage place.
I had a wonderful experience when i signed up for this storage unit. The manager was so professional and very helpful!!! I would highly recommend this facility.
Our experience with Bloomfield/Sylvan Simply Self Storage has been top-notch 100% satisfaction on all points. We have used facility for 2 moves in past years. This past winter, we needed an extra unit for a few months for my delicate art work and supplies. Jeremy found us an additional in-door climate controlled unit at great price that was on special. This was a life-saver. Probably the best thing about this facility is Jeremy's over the top friendly and professional service!
Super friendly staff and a safe place to store your stuff !
The manager is always to friendly and helpful!
Simply Self Storage is a clean and secure facility with a friendly and attentive staff that almost always on site for your convenience. Not going to find a better site for your storage needs.
Clean, safe, reasonably priced
I have been a tenit here for years. I never once have had a issue the staff. The manager Jeremy is awesome. He alway has a smile on his face when you walk in. He is also very helpful. I would recommend Simply self Storage r anyone.
Fast, Friendly and Convenient! Jeremy was very helpful in getting our unit selected and paper work filled out. Thanks
I'm very, very happy with my service at Simply Self Storage! I needed my unit for a few months, and Jeremy was very courteous and clear in explaining the storage facility's policies, terms and conditions. The unit was clean and well lit, access was a breeze, and Jeremy was always available if I had a question about my account. 10/10 would recommend!
Great facility!
I use this place for number of years and it is always a great experience. The place is very well maintained, clean units and hallways and feels very safe and secure. Manager Jeremy is a very helpful, friendly and very professional person. When I leave a message or have a question about unit availability he is very promptly returning all calls. I would recommend this place very much.
I had a great customer experience while working with a manager that was kind and professional.
I've used this Simply Self Storage location for the past three years, in order to store my samples/work -related materials. Jeremy has always been very communicative and responds to emails and/or calls very quickly. The building itself is well-lit, safe feeling, and the access is secure yet simple. I always feel safe when I'm in the building where my unit is located, even when I'm the only one inside at that time. I've used other rental facilities before, and have had some creepy experiences, but this place is clean, professional, prompt, and accommodating. Couldn't ask for a better storage unit facility!
My overall experience with simply self storage, Bloomfield hills. Has been a very good experience and the manager, Jeremy is kind and helpful. He gets to know his tenants, and from what I've seen strives to maintain a good relationship with his renters!
I have had a great experience here. The registration process was quick and painless. The facility is clean and well maintained. The complementary hand truck has been a life saver.
I have been a customer a Simply self storage for 4 years now and it's really great, the property is new, I have 24 hr. access, I feel really safe and that my stuff is safe and secure, it's a very clean facility, I've used their in door and out door units, I actually have one that has two doors for both, but most of all Jermey the manager who has been there for years knows everyone and is honestly truly one of the nicest most outgoing and professional people you'll ever meet, him and his staff make the place not just an A but his touch makes the place an A+
I have been a tenant at the Sylvan lake facility for at least 6 yrs now. I can not say enough great things about Jeremy and how he goes above and beyond to be helpful, accommodating and always in a great mood. I have always thought in my mind, "Simply storage is so luck to have him as a manager, because it is so obvious he loves his job and is extraordinary at his job". The property is always spotless and in great shape. I always feel secure and safe when coming and going. I love my indoor unit and the location to my home. The only complaint I would have about SS, is they are constantly raising they're prices. Highly recommend this location.
Great place, nice people
Simply self storage are one of the best storage facilities I've ever felt with, they're clean, friendly and reasonable. I'm a very satisfied customer. I've even referred my family members.. Even the team of employees are very great. I will continue to use their service. Shot out to the Manager Jeremy.
Very good Customer service. I've been a tenant since 2013.
so far so good. Jeremy was very helpful in finding the right unit for our belongings. Well managed.
Nice place, well maintained, competitive rates. The manager Jeremy is a nice guy and very accommodating. I would definitely recommend.
The staff is very helpful & friendly. I would recommend this location to everyone. The manager was able to work quickly & efficiently.
This is the 2nd time I have used the facility. It is convenient for me and, as almost everyone here has stated, the staff is helpful, friendly, and very professional. Jeremy is especially helpful and is an excellent manager. He is the reason I came back the second time.
We have used this location of Simply Self Storage twice now for storing furniture and other more delicate items in-between and during moves. We have rented non-climate and climate controlled units both times. We shopped around a lot the first time, and could find no other storage that met our needs and had such a good price and excellent level of service. We shopped around the second time, about 5 years later, and found that this was still the best option for us. Jeremy runs an excellent operation and his friendly service is over-the-top excellent!
JEREMY is wonderful. I wouldn't stay there if not for JEREMY. They should be paying him big bucks.
I've been storing my things at this facility for over a year now. The units are accessable when I need them to be and the facility is very secure. The staff goes above and beyond to be helpful and accomidating. The manager, Jeremy is especially pleasant and always professional. I highly recommend this facility.
I have been storing my things here for 10 years. The main reason I like it here is because of the excellent service at the front desk by Jeremy. He always remembers my name and is on top of things. I like the location too and the security is phenomenal. I definitely recommend it.
I have been at this facility for over 7 years I have found them to bend over backwards to help me they're always there when you need them they watch over my property it's safe and secure and a clean facility The manager there on site is awesome always willing to take care of any problems that arise
I appreciate the friendliness, helpfulness and professionalism of the employees. It is very clean and kept that way throughout the year!!!
A great place to store somethings to everything. I suggests getting renting a vehicle pull up to the unit. Makes life alot easier.