iStorage Facility at 15390 E 12 Mile Rd in Roseville

iStorage facility

15390 E 12 Mile Rd, Roseville, MI 48066

(586) 460-4157
200 Reviews
Office Hours
Monday - Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
Closed
Access Hours
Monday - Sunday
6:00 AM - 10:00 PM

Available Units

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Nearby Facilities

2.74 Miles Away
iStorage | Cornillie Dr
4.9
20055 Cornillie Dr, Roseville, MI 48066
(586) 460-4611
Small
5 x 5
24 /mo
Medium
10 x 15
108 /mo
Large
10 x 20
148 /mo
Vehicle
10 x 20
148 /mo
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4.03 Miles Away
iStorage | E 8 Mile Rd
4.8
14907 E 8 Mile Rd, Eastpointe, MI 48021
(586) 257-2152
Small
5 x 5
44 /mo
Medium
10 x 10
62 /mo
Large
10 x 20
129 /mo
Vehicle
10 x 30
292 /mo
View All

Reviews

leslie Croo
From Google
5.0

good storage place staff at the front desk always friendly and very knowledgeable

Nelson Thorn
From Google
5.0

Friendly staff

Darrell White
From Google
5.0

Safe place to store your stuff

Shonte Green
From Google
5.0

Adam is an awesome guy

David Smith
From Google
5.0

Antonio is excellent!!! Helped me with my bill

travis jolly
From Google
5.0

Great customer service, affordable pricing. The facility is clean. Antonio, the manager, assured me the facility is constantly kept up and high standards are maintained. I left feeling worry free. Thank you guys

Alma Terzic
From Google
5.0

The AM Adam was so helpful Antonio's place is very clean and good pricing !

LaDonna Thomas
From Google
5.0

Love this location! Been here for years. But today's experience was the bomb. Best customer service I've experienced since I've had a unit here. Antonio was able to answer all my questions and give me the best rate possible. This is the type of customer service I appreciate. Anyone looking for storage units and great service I highly recommend istorage at this location.

Elaine Kas
From Google
5.0

Adam and Antonio are super guys.

Danny Mirza
From Google
5.0

Adam and Antonio Great crew helpful stuff clean service

Donald Grace
From Google
5.0

Tony was amazing and helped me with all my storage needs!

Zachary Mccauley
From Google
5.0

Absolutely wonderful service. Antonio had me set up in no time with a very nice unit and a very fair price. On top of that, unexpected first month free and a kit kat bar. I would recommend this place to my loving Mother. Thank you Antonio & Istorage.

Janette Chisholm
From Google
5.0

Great guy, great service, great sense of humor!

Dion Jackson
From Google
5.0

Very great customer service. Fast in an out process very affordable.

Julianna Wostyn
From Google
5.0

Antonio was the only one helpful who actually assisted and listened! I wish I-Storage had more people like him working for them. He is truly an asset to I-Storage!

Nathan Kenworthy
From Google
5.0

Adam and Antonio are the best. Very helpful

Ervine Buchanan
From Google
5.0

Tony was excellent and very knowledgeable

William Beneck
From Google
5.0

Antonio Brown is outstanding. He took the time to make sure the space we rented suited our needs and was extremely professional and cared about our service. The facility itself is clean and well maintained, obvious of the effort spent in ensuring that our possessions would be safe and secure. Top notch service at a top notch facility. We have rented storage spaces in the past in the area and Antonio and 12 Mile iStorage are the best! If you’d need extra storage start here.

Lonnie Windfield
From Google
5.0

Adam and Sam were awesome at helping me make my payments. Very friendly! Storage units are clean and dry. Not bad price for size.

Tommy Hodges
From Google
3.0

Quick and easy to get in.

VistosoMorg
From Google
5.0

Antonio's the MAN!! Got the job when I needed him the most. Thank you!

Jamie Brooks
From Google
5.0

Great experience, Adam is the best!

Daniel Cobb
From Google
5.0

Thanks so much, extremely helpful!

Clarita Childs
From Google
5.0

Tony has amazing customer service and keeps a nice smile on his face

Matthew / TG Mester (Arcangel of Consequences)
From Google
5.0

When I first got a storage unit here 2 years ago it was a great experience and Tony was wonderful with helping me close it 👍👍

Tiahra Black
From Google
5.0

Very helpfully and friendly manager! Also very clean storage until. Thank you for all your help.

GLENN DOSSIN
From Google
5.0

Great place store your goods Antonio was awesome very accommodating

Lisa Hamilton
From Google
5.0

Antonio was the First person I met in Michigan after moving in from North Dakota. I was exhausted and didn’t feel like talking much. He was so friendly, kind and helpful that I immediately started to feel better. He even kept the doors open when I showed up at closing time with my uhaul. Through out the year here that I had two storage units, he was very helpful with all of my change of addresses and getting new card payments. We laughed a lot about how many times we had to talk on the phone. But Easy to get ahold of. Units were great. Highly recommend. Amazing service ! .

Delizia Fitch
From Google
5.0

Adam & Antonio great service, very helpful

Rachael Press
From Google
5.0

These customer service reps have been nothing short of perfect!! They're so kind, caring and understanding! Especially in our time of dire need. Thank you all so much!! Every one of y'all need a raise!!!

Teeka85
From Google
5.0

Antonio is the best employee at the 12 mile and Groesbeck location!! He is very accommodating and helpful with my unit!! He made my experience great!! Thanks again Antonio!!

Ashley Pate
From Google
5.0

I have used a couple different storage unit companies and I can truly say IStorage is definitely one of thes best! The manager they have working at this store is absolutely amazing he had an amazing attitude and was extremely helpful and kind. If you’re looking to store your stuff I highly recommend this place!!! You can’t go wrong with IStorage!!!!

Joanna Burke
From Google
5.0

Today me and my boyfriend we came in because we wanted to find somewhere to store a couple of our things and Antonio Brown from the roseville location on 12 mile was very helpful. He showed us the different storage units because we didn't know which ones to get. Nice guy very helpful!

Lydia Cierpial
From Google
5.0

Had our storage unit for about a year, everything was easy and simple. Customer Service was 10/10 everytime I needed something or had a question! Antonio was awesome too!!

Pastor Joker
From Google
5.0

When it comes to storage places, this is the location to go to. Antonio is super friendly and caring. They even have a cart available to use for all the inside units.

Scott
From Google
5.0

This place was so easy to work with. I wish I knew who took care of me but it was 3/28/2023 around 2:30pm I hope he gets props for my review.. he did not ask for it lol but give that man a raise.. he knows how to communicate with people. Thank you for reading.

Robert Raab
From Google
5.0

Antonio the Manager has always been more than helpful. When I forget to pay my bill or have issues with billing, he always has a solution. Never any issues with this facility. Clean, professional, and easy access.

Scott Averitt
From Google
5.0

very easy rental contract signup. everything was done online with no need to go into the office at all.

J. Dick
From Google
5.0

Property Manager Antonio is awesome! He was extremely helpful and very kind. I recommend renting a unit here.

Boho Betti
From Google
5.0

Antonio is awesome... Had tons of questions and he was extremely helpful. I highly recommend

Ronisha Reed
From Google
5.0

Amazing service thank you for everything

Paul Kowalski
From Google
5.0

Great talking with the manager, very friendly, great energy, clean workspace

Mimi Crew
From Google
5.0

i love an awesome customer experience & i received that today from your employee Antonio. i received a call from him in regards to the status of my unit and i told him i’ll be there by closing time . he stayed to assist me with taking my payment & ensuring my unit was assessable! i was so happy with my visit today :) THANKS ANTONIO!!!!! 10/10 would recommend

Ian Kedzior
From Google
5.0

Gave a tour of the units and provided very helpful recommendations. Very satisfied with my experience here

Xay & Kaee
From Google
5.0

Antonio and his boss were very friendly and helpful I loved the energy they got me in and out of there with positive reinforcement 🗣️🗣️

Dee Boogie
From Google
5.0

Antonio was genuinely sweet and he helped a lot thanks for your services

Clark Kent
From Google
5.0

Antoino has gone far and beyond to give me amazing service.

Sammmy Ribarsky
From Google
5.0

Antonio is hands down an amazing worker at istorage and helps me every time I call.

Steve Taberski
From Google
5.0

I Storage customer service agent helped me as customer changing my account to downsize storage unit in office. Five Stars review👍👍👍👍👍Steve satisfied customer.

My Dog Blaze
From Google
5.0

Antonio was excellent. Customer service is on point!

Amber Nelson
From Google
5.0

Denise is absolutely amazing. She is always working to keep the property clean, and up to Par... Storage unit height is alot taller then most so I feel like you get more storage space for your money.

Jonie Charles
From Google
5.0

Affordable storage with incredibly helpful employees. Shout out to Antonio for the great customer service.

Marie Fowler
From Google
5.0

Great storge - clean, dry, and climate controlled.

Michelle Gardner
From Our Website
5.0

We have three storages and the IStorage manager was great my furniture was delivered and he helped the delivery trucks access our storage as well as he has great costumer service skills

Megan
From Google
5.0

Great facility with wonderful management. After booking online there was a bit of a mixup up with what I wanted and what I had reserved. Antonio was extremely kind and eager to help and got me switched into a unit that fit my needs quickly and for an excellent price. It’s also worth noting the facility is quite secure and clean. Very grateful for the stellar service and the value provided.

Jeff Rudolph
From Google
5.0

Adam and Antonio really helped me with my rental greatly appreciated.

T Mistalski
From Google
3.0

Update 6/10/21. I used to Love this storage company. Monthly rate is higher than other places. Rate went up $10/month in Jan 21 and now I just received an email that it's going up ANOTHER $19 starting July 2021. I will definitely be moving my things out of there before end of month. Update: Left iStorage for a cheaper monthly rate to Public Storage and Public Storage is even more EXPENSIVE than iStorage is now. Going to try to go back to iStorage. Update: October 4, 2022. I've gone back to iStorage and I'm mostly happy with it. My biggest issue is that setting up my account for online payment isn't working. I prefer to be able to make payments online, NOT through Autopay option. Please fix your website and I'll edit my ratings. Thank you

J Mack
From Google
5.0

The property manger Alexis was great with help me select proper size unit and best available for easy access great customer service will use again if needed

Phil Allison
From Google
5.0

The unit was clean and readily for me, the support I received on the phone was very good, and Alexis was fantastic helping with some questions I had while at the office. Great rates, clean and convenient location, friendly staff.

Elaine Mudry
From Google
5.0

Alexis was very helpful and understanding. I definitely appreciate her help and would recommend to any one needing a storage place. Thank you Alexis.

Mark Reberyy
From Our Website
5.0

Great job and service ..... Manager and co workers was polite, nice and friendly....

Emily Geier
From Google
5.0

Wow! Ariel is hands down the sweetest woman ever. She listened to what I needed and fit me with the right unit at the right price. She was a joy to talk to and was honestly the highlight of my day! Thank you for your great service!

Allison Shope
From Google
5.0

i absolutely loved Ariel!! she was so patient and understanding with me!! i loved joking around with her and hearing about the tasmanian devil!

K Warunek
From Google
5.0

Ariel, the property manager, was extremely helpful and made everything easy to understand when renting my unit. Will recommend to all my friends!

Douglas E. Schmidt
From Google
5.0

Yeah I liked it I still like it I got all kinds of stuff there,

Keyon Gordon
From Google
5.0

Ariel has great customer service skills with a wonderful personallity. My transaction was smooth and quick.

Marvin King
From Google
5.0

Very pleasant experience. Ariel was very knowledgeable and accommodating. Would recommend for any storage needs.

Chad Allan
From Our Website
5.0

Manager & associate had great people dkills and very patient & friendly

Top Notch Granite Inc.
From Google
5.0

Ariel was nothing short of amazing! She went above and beyond her call of duty! She could definitely teach others in the customer service industry a thing or two about professionalism and customer service! A huge thank you to you Ariel for simply caring about your customers! Also, a huge thank you to whoever hired her...she is irreplaceable and deserves a RAISE! =) Thanks again Ariel! My husband and I appreciate you! Ps: Dirt water is not refreshing! LOL

Paula Edel
From Our Website
5.0

Courteous helpful informative. I didn’t feel pressured or rushed

Doua Chi Lee
From Google
5.0

John is very informational patient and kind. He finds what you need and give you the best prices and also shows you visual guides and gives you a tour.

Katherine Ulewicz
From Our Website
4.0

Very helpful and explained very well.

Leah Itoh
From Google
5.0

John was very sweet and showed us all the ropes. He was great with giving us the info we needed, showed us around the storage units, and prepped us for what we need for the storage unit. He made the process so much easier, less stressful, and smooth. He also has a beautiful smile and is adorable with a laugh that would bring a smile to anyones face!

Art Slay
From Google
5.0

Quick and fast service with Ariel. Thanks

L.E. Carrington
From Google
5.0

I went to iStorage on 12 Mile in Roseville MI to rent a unit and the attendant Adam was exceptional. I just had a loss in my family and Adam was kind, patient and he assisted me with such expertise, I recommended your Storage Facility “iStorage” to another family member just today…

Brian F.
From Google
5.0

This is a great facility with very good service. I had a question and I called and spoke with Adam who is very professional and knowledgeable and a pleasure to work with.

Wendell Powell Jr (Kay Powell)
From Google
5.0

Good solid service with friendly staff. And super clean and secure storage facility.

Mr wooty Owl jr
From Google
5.0

Had a good experience. Set everything up online. Got the first month free. Place was super clean. And staff was nice and helpful .

Steven Miller
From Google
4.0

Good space Secured Cleam

Bryant Watkins
From Our Website
5.0

What got me the most was, the professionalism that I received from the Property Manager Katie. If we had more people like her in the customer service industry, this world would be a better place.

Frank Haudek
From Our Website
5.0

Always good always clean very easy to enter and exit

Jenness Vitale
From Facebook

Clean, well lite… very nice people.

Steven Cooper
From Google
5.0

Katie was friendly and accommodating to our storage needs.

Sparky the Detroit Doggo
From Google
5.0

Best rates around . Friendly and professional staff . Couldn't be happier !

Barbara Kwidzinski
From Our Website
5.0

Very nice very Clean I am very Pleased

Sherry Williams
From Google
5.0

Easy friendly quick

Charlee Allers
From Google
5.0

It’s storage facility is clean and well kept! The manager is very helpful and kind.

Sandi Prantera
From Google
5.0

Very helpful and friendly!!

Jessica zielkowski
From Google
5.0

Katie as always was very helpful today in our quest for more storage space.

Colleen Fontana
From Google
5.0

I am very very Happy with my storage unit in Roseville on 12 Mile Clean & New Katie was very helpful & friendly. I 1st went to the one on Groesbeck & Donna helped me there but they didn't have the Climate control units and she was kind enough to call & Katie and sent me over to there sister company. Thank You Donna & Katie for all your help & kindness 😊😊😊

Char Allers
From Google
5.0

Katie is super helpful and easy to work with especially able to answer any all questions. The facility is clean and well maintained. The units are large and a great value. I highly recommend Katie ab and I Storage 12 mile in Roseville.

Nora Bohlinger
From Google
4.0

The woman who runs it is so helpfulp

Tanya McDaniel
From Google
5.0

Staff is friendly and helpful

Reg Tuskey
From Google
5.0

I was having trouble getting in because I haven't been to the unit in a bit, but they have 24-hour phone assistance. Nice!

Paul Bittas
From Google
5.0

Great customer service.

Fred Henry
From Google
5.0

Kathy was very friendly and helpful. I would recommend this storage facility as they are clean and kept up nicely.

Michelle G
From Google
5.0

Friendly helpful service and clean grounds.

Stephanie rubel
From Google
5.0

The process of online reserving my storage unit was super easy. Then add on how amazing and friendly Sharon was. I was very pleased with the whole experience.

Gene G
From Google
5.0

The person at the 12 mile storage facility was very helpful in helping us pick the right unit for our needs. I wish i could remember her name but she took the time to show us several units and the price difference for each one. The unit was clean, dry and lighted well. We like that its a gated storage facility. The price is reasonable for what we wanted. Thank you iStorage.

Empress Dinero
From Google
5.0

Good place with wonderful service...great prices also

David Ondesko
From Google
5.0

Great place neat and clean grass looks great

Rosalie Bryk
From Google
5.0

Katie was very professional and kind. Easily explained the storage process which was new to me. The cleanliness of the area was impressive. Ease of location and access another plus.

Lisa Rathbun
From Google
5.0

After I contacted the company, they quickly responded with both an email and a text. When I went in, the employer, though very busy at the time, was friendly and helpful.

Austin Tiner
From Google
5.0

I've had a storage unit here going on two years now they usually deal with the manager Katie when I have any issues and she is the best!!!! She is helpful kind and overall the best!! thank you Katie for all that you do!!

John Noseda
From Our Website
5.0

Always great customer service, and affordable pricing!

Medina Mitchell
From Our Website
4.0

My only issue was I couldn't find the unit that was assigned to me, we was looking for 3 digits and instead it was 4 digits which was confusing so we had to contact the manager and she explained where the unit was and we laughed about the situation!!

Alex Macdonald
From Google
5.0

I just rented a unit with Craig! What a nice, efficient, thorough gentleman! Painless and easy process!

Teresa Eastman
From Google
5.0

Katie was very helpful. She helped me decide and what size storage unit I should get to accommodate my personal belongings. I would recommend her store for all your storage needs.

Michele Martin
From Google
5.0

Katie and the staff here were really helpful in setting up my storage unit. The communication was great and they were awesome to work with.

Sheila Watson
From Google
5.0

Neat and clean storage facility.

John Noseda
From Google
5.0

Great service! Great value! Super helpful. We loved our experience

Jacob Noseda
From Google
5.0

Great storage facility! Just filled 5 units with parts and pieces of old cars. Management was very helpful as we kept having to rent more units!

Lori Mavis
From Google
5.0

Love this storage facility! I'm renting an indoor climate -controlled unit which is really nice. And, the staff is great to work with too. When I had issues getting the mobile app to work, Katie was super to work with and really helpful. She took extra time with me, just to make sure I was up and running properly. Highly recommend this place!

Krissie Spande
From Google
5.0

The facility was incredibly clean and the staff was super helpful! Hands down recommend this facility.

David Webb
From Google
5.0

Everything was great! Katie, the property manager, was very helpful.

Dawn Huhtala
From Google
5.0

The woman that helped me was wonderful I was able to get a nice clean storage unit quickly

Gigi Monty
From Google
5.0

No problems at this facility.

Tiffany Poole
From Google
5.0

I was treated like family, Donna was more than helpful, kind, and knowledgeable about services.. I really appreciate her takeing the time to make sure my transition was easy and care free. Thank you .

Carol Dara
From Google
5.0

Knowledgeable and friendly service

Wendy
From Google
5.0

Katie was very accommodating and helpful! The indoor climate controlled storage is very clean and easily accessible, and I feel very comfortable using this facility.

A May
From Google
5.0

Katie the manager at 12 mile is just delightful. Her patience with me during a frustrating time helped me keep my composure. I couldnt set up my automatic payment and she graciously took her time with me. I didnt feel rushed so she could wait on someone else. Neither on the phone or when i went into the facility this morning. Thanks Katie. Thanks IStorage

Jill Spangler
From Google
5.0

Highly recommend, beginning to end. Great people,storage as easy as it can be. Location was safe,clean. Terms of agreement good. All good, 5 stars

Paulette Jennings
From Google
5.0

Getting started was easy and the manager at the roseville location was tremendously informative and helpful. She made me feel very comfortable leaving my things in storage. I just started moving in so we will see how things go. Also the unit and surrounding areas were very clean. That is truly a plus.

Robert Marzolf
From Google
5.0

Great experience and a beautiful facility. Clean and well kept. Katie was super helpful.

najiba berry
From Google
5.0

I first had to use this facility when it was Simply Storage. Katie was Amazingly helpful then and continues to be kind and courteous, and welcomes my questions and concerns no matter how small or, usually, last minute! Katie is truly an asset to this facility and the company! Sincerely, Najiba Berry

DENISE CHIODINI
From Google
5.0

Katie was very professional, answered all the questions I had and would highly recommend her services! Ask for Katie, you will be glad you did!! *****

arthur courtemanche
From Google
5.0

Katie and Donna were both helpful and amazing!!!

christina Laskey
From Google
5.0

A very pleasant place to store your stuff. Very clean. I received top notch professional service from Katie. She is very helpful and explains all you need to know.

Kevin Noell
From Google
5.0

Friendly staff. Nice and clean and modern. No issues so far.

Angela Redwick
From Google
5.0

We have been customers of iStorage for almost three years and the customer service has always been absolutely wonderful! Katie and Donna are the best! They are always willing to go the extra mile and both of them have went out of their way to make us happy customers! I would definitely recommend iStorage to anyone and everyone who needs a storage unit.

Steven Vickers
From Google
5.0

I had an great experience with iStorage. Katie was awesome and very attentive. The prices are reasonable and the facility is well maintained. I would recommend iStorage to everyone.

Erik C
From Google
5.0

Katie, is a pleasure to deal with and makes sure you get the correct unit to fit your needs. Highly recommend this place.

Mary Cage
From Google
5.0

Everyone is some nice

EDOGG H201600
From Google
5.0

Katie was so kind , helpful , and informative . A great service experience coupled with a wonderful deal at a nice location. Thank you iStorage Self Storage!

Monty Gatson
From Google
5.0

Excellent customer service!

Danielle G
From Google
5.0

Katie was great to work with and made sure we got the best deal for our storage unit!

Angela Tata
From Google
5.0

Great service very friendly.

Athena Kostoulakis
From Google
5.0

Great, efficient service.

Lynn Olsen
From Google
4.0

I have no issues with IStorage, as a matter of fact the 2 ladies that I have dealt with are both the sweetest ladies. The issue I have and is getting very annoying is I get and email just about everyday for me to give them a review. I’ve given them a great review because of the great ladies but if I keep getting bugged about these reviews my next review will be quite different

Matt Robb
From Google
5.0

Very helpful and friendly. Definitely will be renting here again. Thank you.

K'Yetta McKinnwy
From Google
5.0

Exceptional Service Donna was absolutely amazing and very knowledgeable! Most definitely will be recommending more of her services Thanks again!

Destiny Greve
From Google
5.0

Katie was very helpful and informative. Very easy to talk to and friendly as well. Very satisfied with my experience today.

Matthew Williams
From Google
5.0

Felt very welcome, katie the property manager was very nice and gave me all the information i needed! Will definitely refer istorage in roseville to friends and family!!

robert sammons
From Google
5.0

The guy that helped me was awesome

Danielle Sampson
From Google
5.0

This was my first time ever renting a storage unit and Katie was so helpful in explaining the process and getting me set up in a good clean unit!

Kara Sama
From Google
5.0

Love this place! Amazing staff! They answered any questions and concerns I had. Definitely like the upgrading they are doing!

Mary Beth Mielke
From Google
5.0

Great prices!

Lillian Johnson
From Google
5.0

Katie is one of the nicest and professional person, if I need Storage’s again it will surely be simply self storage at the same location.Thank you.Five stars go to Katie.😊

tish denean
From Google
5.0

Just rented a unit and Donna was so helpful. She is very good at her job and I would recommend this place to everyone. Nice and clean place. Highly highly recommended!

Jamie L
From Google
5.0

I recently moved and stopped into this location to get moving supplies. I was greeted by the manager, Katie, who was very helpful and knowledgeable. She made an otherwise stressful situation much smoother. She was very friendly and pleasant to deal with. Thank you.

Tina Johnson
From Google
5.0

Good

Adam Czerwinski
From Google
5.0

Both interactions I had were great. Donna and Katie were both helpful! Friendly staff.

Jessica Franckowiak
From Google
5.0

Katie and the staff there are wonderful. They help you out a lot. Great people and business to work with.

Steven Frescura
From Google
5.0

Patty and Katie are awesome. I checked a few different storage unit facilities and this, by far, had the best service and best prices. Very pleased

Vicky Heard
From Google
5.0

Katie was super helpful!!! Made it super easy and fast to get me into my unit!!! I would highly recommend this place for storage!!! Only thing is google maps took me the wrong way it’s right off 12 Mile Rd

Mr. Pool
From Google
5.0

Donna & Mike were fan.....tastic!!!

Louis Mc Vey
From Google
5.0

Donna was extremely helpful and courteous. I would recommend Simply Self Storage to everyone.

Ellie Daneshvar
From Google
5.0

I would definitely recommend this storage facility. Very friendly staff, I had a great experience. Katie was very helpful and professional!

Aledria Mosley
From Google
5.0

There was great customer service. The storage units was clean the front office was clean. Very efficient and I didn't have a long time to wait. Please go give them their business I will refer them to anybody

Nicole sivec
From Google
5.0

Went in to ask some questions about storing some things. The gentlemen that helped me was amazing! Very friendly, knowledgeable, and walked me through everything. I believe his name was Mitchell. I look forward to coming back.

Christie Kelly
From Google
5.0

Excellent experience, allways a pleasure to see Donna here shes always a great help. When their facility was full (no parking available for my rv) she went out of her way to help me find a facility that does have room. I give * * * * * * always. Thankyou simply self storage for hiring people like Donna.

Asia Alexander
From Google
5.0

I have just reacently moves out if my storage today after a year n a half. I had had some troubke paying n was in dear of losing my belongings n my kids belongs. They have helped me keep my things on more then on occasion. Katie is so awesome she is very caring an will try n work with u to keep you from losing ur storage I reallt appreciated the effort that alk the staff put in to help me i would for sure reccomend them to any body........the location on 12 n hayes was my location.

Ed Ross
From Google
5.0

Great service KATIE was excellent!!

frank radford
From Google
5.0

I tremendously enjoyed my first encounter with Katie, who calmly explained the details of our agreement! She then secured a very satisfactory storage unit, helping ease my worry and answer any question. During the reception, I felt as though I was present at a friend's house for a refreshingly fun visit. Each time I arrive at Simply Self Storage, I return with a smile and warm heart, recalling Katie's passion and patience and help. I can assure you, I would refer anyone else including my own family and friends to Simply Self Storage for wonderful service and friendly faces. You have my word. Once more, I'd like to thank Katie for the inspiration behind my review. It reflects my utmost gratitude.

Trucker B Eleven Eleven
From Google
5.0

Great place for temporary storage they treat u very well

Robert Feen
From Google
4.0

Typical storage units at typical prices

ken Blondell
From Google
5.0

Very clean,friendly,secure and professional. Katie (property manager) always makes sure I'm happy and satisfied, goes above and beyond what is expected. If your questioning where to store your goods, look no more.

Nicholas Daniels
From Google
5.0

Donna was very helpful and explained everything very thoroughly. Nice storage unit. Barb was great as well and very helpful. Overall, great experience. Definitely recommend this place.

Melissa Jones
From Google
4.0

I would have given a 5 Star rating. I had the storage unit for over 1 year. The first manager was alright. However, since Katie became manager the location seems cleaner. There is a faster response to calls made to the location. Customer service is important to me. Katie has the customer service skills, polite, easy to talk to, calm demeanor, and as mentioned before prompt response of calls. I would recommend this facility, with Katie as the manager.

Brian Grimmett
From Google
5.0

Katie runs a clean facility and was very friendly and helpful.

Visa Vue
From Google
5.0

My wife and I needed a storage unit for a few months and decided to go with this location because it was close by. The application process was quick and the staff was friendly and helpful. If they ever need maintenance done on your unit they will call and notify you in a timely manner. They also leave thorough messages to inform you of what's going on if you can't answer their calls. Our unit was clean and the area is safe. If you live in the area and need a storage unit, I recommend this place.

Andrew James
From Google
5.0

Katie was very polite and helpful! She resolved my issues with very much patience and was very pleasant!

Christian Scott
From Google
5.0

Great storage facility with plenty of locations. Katie at the Roseville location was very pleasant and friendly to deal with, excellent customer service and was able to deal with a problem that occurred with my unit that was no fault of theirs.

Nicole Willemsen
From Google
5.0

I had a wonderful experience with Simply Self Storage. Donna was AMAZING at helping me pick the right size unit to accommodate my belongings. She also was able to keep it within the budget I had. What a lovely person inside and out... She helped me in more ways than one! I would absolutely refer anyone here who is looking for a Storage Unit!!

Shaun Cross
From Google
5.0

Donna was very friendly and helpful, and was thorough in explaining all my options. The location is clean and easily accessible.

Ashley Septer
From Google
5.0

Donna was very helpful in securing a storage unit fie me today. She answered all of my questions and was extremely friendly! I highly recommend using them!

De'Onna Henderson
From Google
5.0

Great service, Donna was the best! Very quick and convenient!

Marion Young
From Google
5.0

Your administrator Katie is a delightful person. She display a great attitude, that made my day. She seemed to be knowledgeable in her field and was very patience with me through the entire process. My application was handled in a timely and efficient manner. My thanks to Katie again for starting me off with a great day.

L K
From Google
5.0

Extremely helpful and made my first time using self-storage easy! I also mistakenly reserved the wrong shaped unit online and the same day they changed it to something much easier and preferable to my needs without any hesitation, problems, or charges!

Kristal fioretti
From Google
5.0

Customer service was absolutely amazing and Tom was such a delightful human being. Will highly recommend!!

Mary Rose
From Google
5.0

Easy sign up.

Mr. Honest
From Google
3.0

Rates are too expensive

Lashonda Spillman
From Google
5.0

Very friendly and the prices is great!

Justin
From Google
5.0

Jason was a major help in finding the right storage unit for my needs. A+ job and amazingly clean unlike storage units I have used in the past. Having worked at a similar establishment in the past I hope he gets rewarded fairly for the wonderful work he does.

Emily Chamberlain
From Google
5.0

Great place to store! Jason was very helpful.

David Durecki
From Google
5.0

I had to store some rare family items until i came back from a trip. Jason helped pick the right size unit and helped me feel comfortable that everything would be safe. I returned to find everything just I had left it. I will be using Simply Self Storage again before my next adventure. Jason made the whole process quick and easy. I highly recommend the storage unit and to ask for Jason. He's a quality person that I would trust more than any corporate person.

Jonathan Miller
From Google
5.0

Checked out my storage options and Jason was a big help. Thanks very much, Jason!

Djanno
From Google
5.0

Yes nice place! Jason was very helpful.

Kp
From Google
5.0

Jay was amazing. He was super helpful. Possible the best customer service I have ever had. If I had a son I would wish he would be like Jay. If I had a daughter I would hope she would marry some one like Jay. 5 Stars. A++++

Donovan Carrick
From Google
5.0

Bern a regular customer several different times. Highly recommend this place!!

Mark Wiley
From Google
5.0

Needed immediate, short-term storage and this place was great. Jason, the manager, helped me to determine what sized unit would be best. He showed me around to the available units and made it easy to sign up. When it was time to move on, he was nice enough to point out that they had a 10-day rental program. I forget what it's called, but for existing customers, who are moving out, it allows you to pay for the first 10 days of the month and if you are able to get your stuff moved in that time, then you are all set. Saved me about $100 with that suggestion. I'd easily return to this place if I am in the need for additional storage.

Bethany S
From Google
5.0

This location made my storage experience very easy and hassle free. I was sent from another location and things were ready for me as I got there. Denise was very kind and accommodating. I would suggest this location to everyone :)

Care Bear
From Google
5.0

Great rates, great customer service, Jason is the best!

Jay Chamberlain
From Google
5.0

Jason, Tom and Donna were a big help.

Jeff Almeida
From Google
5.0

Jason was awesome! He helped me find my dream storage unit! I recommend this place.

Leeann Ridley
From Google
5.0

Jason was great and very helpful. Was looking for storage for the holidays. Highly recommended.

Jim Domine
From Google
5.0

Nice place, help is cool. Does the job no problems.

Julie Chamberlain
From Google
5.0

jason was very helpful and knowledgable

Melissa N
From Google
5.0

Great service

Matt Schultz
From Google
4.0

Good facility at a good location. Using them to hold my items during a move. I thought it was a bit pricey, but then again, I don't know much about storage facilities. They have good hours that work great for me.

Self Storage Locations

Mississippi
Rhode Island