iStorage Facility at 28650 Grand River Ave in Farmington Hills

iStorage Facility at 28650 Grand River Ave in Farmington Hills iStorage Facility at 28650 Grand River Ave in Farmington Hills

28650 Grand River Ave, Farmington Hills, MI 48336 28650 Grand River Ave
Farmington Hills, MI 48336

(248) 427-0538
239 Reviews
iStorage Logo
Office Hours
Sunday
Closed
Monday - Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM
Access Hours
Sunday - Saturday
6:00 AM - 10:00 PM

Available Units

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About this Facility

iStorage Self Storage Facility at 28650 Grand River Ave in Farmington Hills

About this Self Storage Facility on 28650 Grand River Ave

Look no further if you are searching for a self-storage unit in Farmington Hills. iStorage Self Storage on 28650 Grand River Ave is your next solution! With a wide variety of features offered and a knowledgeable staff, we can meet any of your needs! Our facility is conveniently placed near Beech Woods Park and the Riviera Cinema, so you'll be able to access your stuff easily. Call or reserve online today and experience the best storage units near you!

The climate-controlled storage units we offer at iStorage Self Storage aim to maintain the temperature within reasonable limits, preventing it from rising or falling excessively. This feature is valuable for storing items sensitive to temperature changes, such as delicate electronics, artwork, or essential documents. These units are an excellent choice for individuals or businesses who need to protect their belongings from excessive heat or cold.

iStorage Self Storage on 28650 Grand River Ave is all about providing safe storage for your belongings. From 24/7 security cameras located all over our site to electronic gated access with keypad entrance, a fully fenced facility and well-lit common areas where you can pack, arrange and store your stuff, iStorage Self Storage has thought of everything to help keep your belongings safe and secure.

Storage Unit Sizes

Small Self Storage Units

Small Self Storage Units range from 5x5 to 5x15. The compact 5x5 unit is similar to a small closet, perfectly fitting a few medium-sized moving boxes, a dresser, and a small bookshelf. On the larger end, the 5x15 unit offers a walk-in closet space, ideal for storing a sofa, mattresses, and several large moving boxes from a one-bedroom apartment.

Medium Self Storage Units

Medium Self Storage Units spanning 10x10 to 10x15, are designed for substantial storage needs. The 10x10 option, comparable to half of a standard one-car garage, holds contents from two bedrooms, including nightstands, bedframes, mattresses, dressers, and assorted moving boxes. For larger storage requirements, the 10x15 unit, akin to a small one-car garage, provides plenty of space for three bedrooms of furniture or an entire medium-sized apartment's belongings.

Large Self Storage Units

Large Self Storage Units can be offered in sizes of 10x20, 10x25, and 10x30, providing ample space for larger items. The 10x20 unit, comparable to a standard one-car garage, is ideal for storing the contents of a small house or multi-bedroom apartment, such as full living room and kitchen sets, along with two bedrooms' worth of furniture. The 10x25 unit, similar to an oversized one-car garage, can comfortably fit a car or furniture from a medium-sized home, encompassing bedroom sets, appliances, and whole living and dining room sets. The 10x30 unit, mirroring a one-and-a-half car garage, is spacious enough to store belongings from a 5-bedroom house, including large appliances, TVs, sofas, dining and bedroom sets, and a substantial number of large boxes.

iStorage Self Storage FAQ

Do I need Insurance?

Yes, insurance is a requirement for any storage unit. If you have homeowners or renter's insurance, it may also extend to your storage unit. Please check your coverage with your agent to see whether storage coverage is included or can be added to your policy. If you do not have your insurance, we require SBOA Tenant Insurance for your items. It is recommended that customers utilize our plan even if they are using their homeowners or renter's policy, as it prevents your insurance premiums from going up in the event of a claim and pays out prior to insurance claims.

Is Month to Month Leasing Offered?

All leases we offer are month-to-month. Whether you only need storage for a month or longer, there is no need to sign an additional lease to accommodate a greater need. Stay for as long as you will need storage without fear of lengthy commitments. While you are welcome to utilize your storage unit for less than a month, prepayment of one month is required and will not be prorated if your use is less than one month.

What documents do I need to reserve a storage unit?

A valid driver's license or Government-issued photo ID is required to rent a unit.

Is There Anything I Can't Store?

Certain items cannot be stored in your storage unit at ANY time. Here is the following list of things:

  • Perishables
  • Food Items, including canned/sealed goods – even water bottles
  • Animals
  • Stolen Property
  • Hazardous or Flammable Materials
  • Drugs
  • Explosives/Firearms/Ammunition
  • Unregistered Vehicles
  • People/Yourself, i.e., seeking shelter from a storage unit
  • Anything Illegal

How can I pay my rent each month for my storage unit?

We offer many convenient ways to pay at our locations: automatic payments can be set up, credit card, and cash; online, in-person, and phone payments.

What is the difference between access hours and office hours?

Access hours are when our customers can access their units and either load or unload them. Office hours are the hours our office is open for business. Things that you may need during office hours include rent payment – should you opt to pay in person – purchase of additional moving supplies, and transferring or vacating a unit.

Reviews

karen jackson
From Google
5.0

Responsive and clean storage facility. Friendly staff

Henry
From Google
5.0

Nice place , Lisa was very kind.

Amanda Rodriguez
From Google
5.0

Lisa has been so helpful throughout the years I’ve been with iStorage! I will always choose this location because of her

Angela Allen
From Google
5.0

Lisa, the manager is always gives great customer service!

Angela Killion
From Google
5.0

Great service, affordable prices, and they match website offers. Shout out to Lisa for her patience, knowledge and providing a great experience. Highly recommended.

benjamin killion
From Google
5.0

Awesome place trust my stuff being here Lisa was wonderful to work with helped us with a good rate really recommend

fortnite god
From Google
5.0

PM Lisa so really helpful helping me and my wife to pick just the right size unit based on what we told her we had with great prices.

Brittney Harden
From Google
5.0

Ms.Lisa is the best very informative and patient

Ann Alexander
From Google
5.0

Lisa is always pleasant and very helpful. I called today due to a billing mix-up and she was so helpful and kind and professional. Doing business at this facility has never been stressful in the past 6 years. Thankful

Desma Reid-Coleman
From Google
4.0

Lisa was excellent to work with and always helpful to anyone who stopped in to the office; the only reason the facility received a 4 instead of a 5, was the continual and unexpected price raises

Montel Kennedy
From Google
5.0

Lisa is the best

Brandon J Maciel
From Google
5.0

Great facility, great rates, great employees.

Mike D
From Google
5.0

Very helpful ladies at the front desk.

Mike Rinke
From Google
5.0

Great service and great manager, always friendly.

Lila K
From Google
4.0

I have been with I-Storage for almost 4 years. Same unit. Yes there's been price increases, but then everything has and is going up. Easy access to units. Safe place. Lisa is friendly and helpful, and knowledgeable. Thanks 👍

Henny Amelia
From Google
5.0

Lisa is amazing. Very informative, funny and nice. She also very helpful on explaining your options. Everything just went smoothly!

Sylvia Talley
From Google
5.0

Lisa at the Farmington Hills MI. location is kind and very informative & accommodating.

Doris Carter
From Google
5.0

To whom we make a certain The young lady that works with me on Saturday was Polite Very caring she took the time out at closing to help me And we got the situation solved She was very helpful to the end She was very caring about my situation what was going on when I told her that I lost my brother She kept the same attitude a very sweet and caring person may God bless her

Anna Fenandez
From Google
5.0

The lady who helped us get started was amazing. I loved her! Very honest and upfront on every last detail. We’ve never had an issue and come often as we live 3 minutes away. People are friendly. Clean facility.

Yolanda Moore
From Google
5.0

I have stored my items with istorage for years and never had an issue. The staff is always friendly and willing to answer any questions or concerns you may have. The facilities are always nice and clean with plenty of lighting and the hours of use are very reasonable. I will continue to use them as needed. Staff keep up the fantastic customer service and communication. I would like to give a very loud shoutout to Lisa who is awesome. I enjoy conversing with her anytime I come in and anytime I have a problem or issue she does her due diligence in getting it straightened out. Thank you Lisa for making storing with Istorage a wonderful experience.

Juanita Fairley
From Google
4.0

Easy online access...all has worked out good. My code for entry is not working HELP

Porsche Miles
From Google
5.0

good PLACE

Jessica Lucas
From Google
5.0

Lisa is the best!

Veronica Braun
From Google
5.0

Friendly and very helpful

Sharmien Scott
From Google
5.0

I've had a storage unit there for sometime now & never experienced any problems. This place is clean and secure.

Daisy the Unicorn Kids TV
From Google
5.0

I recommend this storage facility. Great service Lisa I appreciate you.

Mian Ahmad
From Google
5.0

Fantastic customer service, the manager Lisa treated me like she knew me which made me feel very comfortable during a stressful move. The facility is very clean and well lite and all inside which is really nice.

Holly L'Esperance
From Google
5.0

Great customer service, & seemed genuine about finding the perfect size unit for what I needed.

Steven Washington
From Google
5.0

Great customer service. Lisa will definitely take care of you and find you the best rate.

Kimyata Smith
From Google
5.0

Lisa customer service was great!

Annette Burns s
From Google
5.0

Very friendly and professional

Sugarshawn Leonard
From Google
5.0

Very professional, knowledgeable and understanding, Lisa is excellent!!!!

Aiden Ysrael T
From Google
5.0

Great storage place. Would recommend

Avion Wilson
From Google
5.0

I had the pleasure of being assisted by Lisa. She was very helpful and friendly, and made the process quick & easy. She was very transparent about costs, possible fees, and made sure to get me the best deal. I was especially appreciative of her service due to me being a first time mover/storage user. 10/10 would recommend.

Beth Hill
From Google
5.0

Lisa has been very helpful when I have had questions. The storage area is always clean and easy to access.

Ayana Gates
From Google
5.0

Lisa provided exceptional customer service. I called into make a payment and plan my move-out and she provided all the information I needed in a pleasant manner. Thank you very much Lisa!

David Groshong
From Google
5.0

This place is a great place to store your things you don't want to lose or get damaged. Lisa is very helpful and tends to what unit you will need. Place is temperature controlled and perfect to acclimate to your things. Very reasonable monthly pricing also.

Bernard Cooks
From Google
5.0

The staff is very friendly and helpful, call center and where my unit is (Lisa) is wonderful! Rates are reasonably priced. Very easy move in, made day alot less stressful. Thank you again!

Shannon Targanski
From Google
5.0

Excellent customer service! It was wonderful to be able to speak to someone and tour the facility prior to renting the unit. Much better than other facilities near by and better prices.

Nolan Munce
From Google
5.0

Really nice people, great facility, drive through, AC, reasonable prices. Would rent again

Jodi Newberry
From Google
5.0

Istorage has great customer service. They are always friendly and willing to help. I am also very happy with the security of storing my belongings there.

Angela Clemons
From Google
5.0

My experience with iStorage was fantastic. Lisa the Office manager was great to work with. She was very detailed, she has a great personality and I felt very comfortable with selecting iStorage after speaking with her. The facility was very clean, well lite and secure. I highly recommended this location.

Samantha Weldon
From Google
5.0

I like this place. I had a unit a couple years ago and recently came back again. The temperature-controlled units keep my books and other things in good condition. Overall, the place is pretty clean and the workers are friendly.

Alan Madeleine
From Google
5.0

Store manager Lisa is extremely helpful and tries her best to work with you within the constraints of the company’s policies. The old district manager, Dawn, was horrible, but they have a new district manager named Sam, who apparently is pretty decent. Nevertheless, the single only reason I’m giving a five star rating is because of the customer service. There is constant price increasing under the guise of supply and demand, however, that doesn’t hold water, because whenever there is sufficient supply, my prices never go back down. And when they go up, they go up significantly, 25 bucks per month each on average, and I have multiple units so it becomes a real hardship. They are completely inflexible in general about this. Also, there have been numerous times when the main large folding doors have been left wide open; sometimes it’s a parts issue, but then the parts don’t come for a week or two weeks. They never reduce your rates for these failures on their part either. There’s a roof leak near the upstairs elevators. That’s been there for several years and has never been addressed properly. Everything is their way because they figure they’ve got most of us over a barrel. They were much better when they were Simply Self Storage. They lure you in with relatively lower rates at the beginning, but then it’s only a few months before the increases start, and they keep on going with no end in sight.

jakob wall
From Google
5.0

Lisa was a truly amazing worker, helped with a smile. Made coming to the storage unit a pleasant time.

Ms Renee
From Google
5.0

The experience was wonderful staff was very friendly very satisfied

Jasmine b
From Google
5.0

Lisa helped me on my visit and was very nice, funny and personable! 10/10 to Istorage just for having employees that brighten my day! The units are clean and easily found

Kerri Frenchek
From Google
5.0

Lisa was very helpful and made sure to take her time to answer all of my questions and show me a couple of different units. All units shown were clean and in great shape. Easy access, reasonable hours.

Kristle Marshall
From Google
5.0

Booking online was super easy and I received a follow up promptly from Lisa. She was incredibly sweet and made sure I knew how to access and find my unit efficiently. The building and grounds are clean and well-maintained. So far a great experience!

Christian
From Google
5.0

I absolutely love this location. I’ve had two different storage units with I storage and this is the most helpful and understanding location. Lisa specifically is awesome she makes sure to keep me updated with my account etc….

jaila brooks
From Google
5.0

iStorage has amazing prices for size of unit. Lisa was a great help. Had a wonderful conversation with her. Super Sweet :)

Aaron Genus
From Google
5.0

I’ve had my stuff stored here for a few months with no issues at all. The facility is clean, safe, secure, and my stuff has yet to get damaged or tampered with. I hardly even come and check on things anymore because I know they’re in order. The lady at the front desk Lisa is also great and always nice to talk to.

Dejuan
From Google
5.0

I love this storage space! It’s so clean and warm and easy to get to. And Lisa is the absolute best she is so nice and helpful and does her job very well. Will definitely recommend ❤️

Samuel Hines
From Google
5.0

Great service

National Fire Claims
From Google
5.0

Really cool staff & it was easy to get a storage. They explain all the billing and stuff. Far as storage, easy and stress free to deal with.

Quality Restoration
From Google
5.0

Lisa was great. Very nice and clean facility.

Kamau Inaede
From Google
4.0

Fair price, mostly clean and great hours of access. Been a customer for 3 years with no major issues.

Jofus S
From Google
5.0

My experience with storage has been nothing short of spectacular …. Thanks Lisa for all the help!

Toni Popa
From Google
5.0

I cannot say enough about Lisa, the property manager. She could not have been more helpful and personable during my 3 years using iStorage on Grand River, making a potentially stressful situation easy and worry free.

Latonya Hampton
From Google
5.0

Lisa have awesome customer skills. Always able to help to make sure payments was process and a pleasure to talk with.

Antony Gordon
From Google
5.0

Great service. The receptionist was wonderful, even made me laugh about the rate increase.

Aziza’s Beauty Closet
From Google
5.0

Very friendly staff. Always available to answer any questions regarding my unit. Safe environment with enclosed units. Overall a great experience since my initial visit.

Golicz Family
From Google
5.0

Great place! Awesome staff, safe, and good price.

Joseph Dennis
From Google
5.0

Had an amazing experience with Lisa I had trouble getting into my unit and Lisa went out of her way to help me out !! Thank you so much 🙏🏾

Kerline Perkins
From Google
5.0

Lisa is best. I have had issues with my unit and she is always available to help. She always calls back to make sure that everything is okay and that I am happy. Although I have had some issues Lisa is the reason I stay with Istorage.

Brandon Maciel
From Google
5.0

Local Help Desk is awesome! Highly recommend!!

CANDICE GREEN
From Google
5.0

Front desk very helpful. Showed me where my unit was. Easy in and out drive. Love that there were carts to help with loading and unloading boxes and heavy items, although I think you may need 1or 2 more for the busy days. My #1 thing is there is an actual human on the property to go to should any problem occur. That alone is a 5 star in my book. Great job guys 😃👍🏻👏

Scott Webb
From Google
5.0

Lisa was great to work with, very helpful and kind.

Demi Merkel
From Google
5.0

It was fast, easy and I had great conversation while purchasing.

Totally committed Ministries
From Google
5.0

Thank you Lisa for being so helpful, you are the greatest.

Jason Alberty
From Google
5.0

Lisa is the greatest representative ever. She remembers me from when i was last here as a customer 3 years ago.

Natalya Slack
From Google
5.0

Lisa was a great help today! I spent way less than I anticipated today. She had a great attitude !

chasity stratos
From Google
5.0

AshLynne helped me find the perfect unit, she was very kind and professional.

Tami F Harris-Thompson
From Google
5.0

I storage was recommended by many people … I went … I love it!!! Lisa is so nice and accommodating and I have already referred 3 friends. YOU CANT GO WRONG HERE!

Baddawg 313
From Google
5.0

I rented storage units from this specific location for well over a year. The lady at the front desk is AMAZING!! Super respectful, willing to help if I forgot my code, just all around great service. Highly recommend as long as she works there. She walks with a cane. Wish I knew her name but if she reads this: "thank you ma'am so much for all your help" 👍

Kelsey Salter
From Google
5.0

lisa is very patient and helpful

Lukas Talbot
From Google
5.0

Great experience

Jaylen Jackson
From Google
5.0

Lisa is the best you need it done she’ll be there very friendly and business oriented will be back

Rob Henry
From Google
5.0

Signing up was very easy and quick. Nice facility to store my stuff. The young lady that helped me was very friendly and helpful!

LaTosha Wade
From Google
5.0

Office staff very friendly and helpful . Storage was clean . Price was very reasonable highly recommend

E SC
From Google
5.0

I love the manager, Lisa. She is so helpful, accommodating and attentive to the property and its’ customers. This location is managed great and kept clean and I feel safe going there anytime of day.

rae ford
From Google
5.0

I want to thank Lisa & Dawn for their supreme core value/ethics by providing exceptional customer service to me. I appreciate the moment I called with my concerns Lisa remain professional and confirm to provide the best care/consideration during my hardship. I trust my family & I personal belongs are in great care due to the cleanliness and high level of security at istorage. Highly recommend this location!!!

Damon Perkins
From Our Website
5.0

Very simple and easy to get a storage process very smooth

Jordan Ray
From Google
5.0

Never had a problem with getting in contact with Lisa when it comes to questions or concerns for my unit

Michael Mels
From Google
5.0

Local staff Lisa and Ashlyn were very friendly and helpful. Went the extra mile to help lock in promotions quoted by the call center. Rates were cheaper than any other places near by.

Todd Griffin
From Google
5.0

Linda is the BEST!! She is absolutely AWESOME. Answers and questions and concerns with understanding, professionalism & cares about you. 😁

Joseph Ruder
From Google
5.0

Thank you always for the Big Smile and GREAT SERVICE! I really enjoyed using your company for my storage Needs! Joe

Michelle David
From Google
5.0

Ashlynne is very polite and helpful, had many phone conversations with her and she answered all of my questions!

Michael Minnis
From Google
5.0

Today we received excellent service, they took the time to find the perfect storage to fit our needs

Brittney Dueweke
From Google
5.0

Lisa was the most helpful when looking for a new unit

Qudell Kellum Jr
From Our Website
5.0

I was surprised on how low the move in rate and monthly rate is compared to other storage units I been calling around in the area. I'm already glad on how much $ I'm saving.

Wendy Barber
From Google
5.0

Lisa waited on me and was very helpful .

Leen Mallory
From Google
5.0

A great drive through storage. Well lit and spacious.

Isaiah Terrell
From Google
4.0

Lisa did a great job assisting me with my storage unit. She was helpful and informative.

Richard Stephens (DJ Richie Rich Detroit)
From Google
5.0

Clean and reliable, Lisa is on top of running this place!

LaTonya
From Google
5.0

I've rented a unit twice at this location and Lisa has always been a GREAT help!! She is very informative and willing to answer any questions you may have.

Timbley Turner
From Google
5.0

The phone conversation that I had with Lisa she was very nice and pleasant and in person she was very nice and pleasant gave me all my information that I need to know and her daughter was nice too thank you so much

Maria Dean
From Google
5.0

Lisa was great. Fast friendly and helpful.

Lauren M. Wright
From Google
5.0

Lisa in the office is absolutely wonderful! Very helpful.

Pamela Griglen
From Our Website
5.0

Excellent, receptionist made everything easy to understand and no hidden sales

Wilbur Porter II
From Google
5.0

The manager was very nice

alix golden
From Google
5.0

property was very clean and melissa was very helpful

Tiger Lily
From Google
3.0

Weird set up

Shirley Ann
From Google
5.0

I always enjoy seeing Lisa. She is the best.

David Hughes
From Google
5.0

Great service from Lisa at this location!

David Dill
From Google
5.0

Friendly Staff and very professional, Staff member Gina was very helpful answering my questions, very knowledgeable and friendly, was a pleasure working with her!!

Frank Jacob
From Google
5.0

I have been renting a storage unit for a number of years and recently added 2 more units. I have always been satisfied with the quality of customer service that I have been provided. I have highly recommend using them.

Candace Pisz
From Our Website
5.0

Excellent service

PriMe ImPress
From Google
5.0

Lisa at the front desk is always very nice and helpful

Jamal Hawkins
From Our Website
4.0

A great job indeed

Luther Early Jr
From Our Website
5.0

Great service, very friendly and nice clean facility. Please get the computer system together though.

Shelly Renee
From Google
4.0

iStorsge in Farmington Hills, Mi has great rates and Lisa is awesome. The facility can use some tidiness, as I walked to my unit, outside of many units were dead ants and there was a lack of carts to be found. There were short carts versus the longer carts which are greatly needed when moving items.

Scott Westbrook
From Google
5.0

Lisa is great! Had a door break on me over the holiday weekend and they had it repaired next day.

Lisa Y.
From Google
5.0

THANK YOU LISA! Very helpful & informative! 🤗

Becky Kristene
From Google
5.0

Lady at desk was amazing very help very clean

Blahzay Roze
From Google
5.0

Lisa was wonderful and very helpful from the front desk! Clean and secure

Ms Terrie Patterson
From Google
5.0

Clean safe

Amisha Ingram
From Google
5.0

Eva was very friendly and helpful. I was able to rent a unit the same day with no issue.

Shannon L
From Google
5.0

Lisa is helpful and she made the move in process super easy!

Fatima Ahmed
From Google
5.0

Lisa was very nice.

Gerald Richards
From Google
5.0

I have been a customer here for years. Lisa and the rest of the staff have been fantastic the facility is always immaculate also.Thank you so much. Loyal tenant Gerald.

Marilynn Leedom
From Google
5.0

I just went to pay my rent. Very friendly counter person.

Linda Redden
From Google
5.0

Very nice facility, clean and nice staff.

Samantha Heinrich
From Google
5.0

Lisa is always very happy and helpful! Great professional service and a very clean facility! Highly recommend.

hineth pettway
From Google
5.0

Excellent customer service very seamless process

DaShonta Reeves
From Google
5.0

Lisa customer service was impeccable. I am a returning customer and their service has been consistent.

Loreleii03
From Google
3.0

My door won't go all the way up, I have to have someone go with me to get the door to go up and stay up.

June Klix
From Google
5.0

Lisa the lady at the front desk was AWESOME!!! I would recommend you every time. The prices were So much better then that place next door.

Ashley Klix
From Google
5.0

Overall highly satisfied. Amazing customer service from Lisa. This is my first time renting a unit and she made everything easy and explained everything very well. I recommend this place! Thank you so much!!

Spud Barkley
From Google
4.0

Good storage place!

Elaine Halley
From Google
5.0

Very nice and clean

Demetrius Lynch
From Our Website
5.0

Lisa at the facility was very knowledgeable and helpful in guiding me with the right unit needed for my storage space she also made sure that I had everything that I needed to make my move simple and easy and also addict suggestions in areas that I did not think about

RANNIE ANSARA
From Our Website
5.0

very reasonable and clean.

Clayton Jennings
From Our Website
4.0

I enjoy being able to store my things regardless of the weather. It rained quite a bit last week and having the luxury of pulling in the building is very convenient.

Belinda Campbell
From Our Website
5.0

Love the indoor storage. Great location and staff!

Vernesha Smith
From Our Website
5.0

I love this place

Diane Beatty
From Our Website
5.0

Lisa was very helpful. She should me the unit that I rented and suggested covers for my Mattress and clothes for my leather sofas.

Andrew Ketterer
From Our Website
5.0

Respectful, courteous, and helpful staff. Highly recommend

Tywan Butler
From Our Website
5.0

I had a great experience with I storage I really enjoyed the property manager Keaton she was very helpful I would for Shirley recommend a friend thank you

Terence R. Joyce
From Google
5.0

The manager Lisa has been very helpful, along with making me feel like family. I recognize her today and recommend her this Year for the peoples award. Keep the Faith!!

Andre Akram
From Google
5.0

I'm a long-time customer of Istorage. I remember when the manager, Lisa, first started at the Farmington Hills facility. She was by far the friendliest and most cheerful manager that I had seen at the facility since I began renting in 2007. Earlier this month, I rented a larger unit and, Lisa assisted me with my new rental. She is just as cheerful and helpful as she was when she first started at the facility. And her knowledge and experience is unmatched. She is definitely one of the reasons I continue to rent from Istorage.

Joe Ruder
From Our Website
5.0

Lisa was Awesome! Great Place to do business with! A+

Tawana hampton
From Google
5.0

Thank you for great consumer service

Dexter Sullivan
From Our Website
5.0

We had a great on-boarding to iStorage with Lisa. We secured two units, and moved in to them seamlessly. The facility is clean and well organized. Thankful for the team's dedication to communication and excellence.

Ontrinel Forrest
From Our Website
5.0

The manager was very nice and she made it very easy to get a storage unit.

Charlie Steward
From Google
5.0

Lisa is the best

aeisha jones
From Google
5.0

Lisa is amazing and was very helpful

Richard Milestone
From Google
5.0

Great service and very clean!

Courtney Dasaro
From Google
5.0

Nice facility, Lisa is amazing! She answered all of my questions and got me a great deal!!

Therese Babcock
From Google
5.0

Harry was very friendly and it was a pleasant process to rent my storage unit.

Dominic Gallo
From Google
5.0

That staff couldn’t be more helpful. Lisa treated us great and wants to help accommodate you and your needs! The security of the indoor facility is great and ease of getting in and out is exactly what we needed! Thank you!

jon campbell
From Google
5.0

Great Office Staff

Peggy Brinegar
From Google
5.0

Wonderful Drive-In facility with some of the most awesome employees I've ever met! Lisa and Harry are two wonderful human beings who go above and beyond to make you happy and make sure that everything is taken care of for you... I would recommend istorage to anyone who is looking for a nice safe enjoyable drama-free experience

Annette Kennedy
From Google
5.0

The receptionist was helpful professional and she was well-informed....

Pamela Patterson
From Google
5.0

Excellent customer skills. Clean.

Gwen Hill
From Google
5.0

Great service. Very clean facility with very pleasant, professional and accommodating staff. Would definitely rent from them again. I just downsized to a smaller unit because I donated many items. The staff made the transition to the smaller unit smooth and painless. I'm very pleased with iStorage and their excellent staff.

Jessica Chiet
From Google
5.0

My time at iStorage was exactly what I needed. I felt that my items were safe. I loved the drive in option and that it was all indoors. Lisa was extremely friendly and honest.

Trisha Hirst
From Google
5.0

Very friendly and helpful staff

Norman James
From Google
5.0

Lisa the general manager was real cool, she called me several times to make sure I got what I needed done and made things real simple to. Since I've moved my things into my unit there is nothing bad I've experience. You should go here I recommend

Moniek van Rheenen
From Google
5.0

The staff at iStorage in Farmington Hills are very friendly and helpful, and I highly recommend them! After a miscommunication about my storage unit, Lisa was able to help me solve my problem and was incredibly kind and personable. The facility is clean and an affordable option for long-term storage.

andrea krawciw
From Google
5.0

Lida goes above and beyond for Her customers. She is absolutely amazing!!! Five stars for her!!! I now have 1 compliant....... When trying to call you cant get anyone on the line. Ive been calling iver an hour noone has returned my call or picked up tge phonep!!!!

Miss Dire
From Google
5.0

I've been with iStorage in Farmington Hills for almost 4 years (started renting back when it was Simply) and I've never had any issues or negative experiences with them. The staff is fantastic and they're always super professional and polite. Lisa is always amazing and is incredibly helpful! The facility is clean and has many storage options for various needs. Highly recommend this location!

Jimmy Smith
From Google
5.0

Lisa is the nicest person, a plus for the company

Anthony Howes II
From Google
5.0

Lisa is awesome, I’ve been coming here for years and she is always polite, helpful, and professional!!!

DeDe Mills
From Google
5.0

I truly love iStorage in Farmington Hills. It’s cleanliness is impeccable and mostly Lisa!! She’s the greatest ever. She was extremely kind, helpful and determined to find a storage space in their location that met my needs. I then needed a second storage, and even though Lisa was off that day, there was a young man (hate I can’t remember his name) that was determined to make sure I got just what I need at another location, because they didn’t have one for me there. I’d recommend iStorage in Farmington Hills to anyone.

Adrienne Misty
From Google
5.0

Lisa is always friendly and accommodating. The place is incredibly clean. Affordable and convenient.

Angela Scarbrough
From Google
5.0

Lisa is seriously the best and the reason we continue business with them. Knowledgeable and resourceful. Thank you Lisa for all of your hard work and help.

David Woody
From Google
5.0

Awesome facility

jt tan
From Google
4.0

So far great. They were very helpful and accommodating.

Jeff Greiner
From Google
5.0

Great place. Love the drive in unloading. Friendly staff

paul chenot
From Google
5.0

Excellent service.

Alexis Paige
From Google
5.0

Very helpful and very clean in and out service and decent rated prices for storage units. ask for Lisa she was great

Taron Westley
From Google
5.0

I recently started using iStorage again because I used to lease a unit before they took over the previous company. And of course, as usual, Lisa was very thorough by asking me all the right questions so that I had the perfect space and plan for my items. I was impressed with all her knowledge for being at the company so long, and she took her to explain the leasing terms. I would definitely recommend others to lease here.

Anthony GoMillion
From Google
5.0

The customer service was fantastic and the the store manager was very informed about all the aspects if my move. I really appreciated their kindness and effort.

Lucas Litwin
From Google
5.0

Very friendly staff. Great service. Highly recommended

Lynn Goode
From Google
5.0

Lisa is the best!

DARYLE JOHNS
From Google
5.0

Lisa was very helpful

Brody Balinski
From Google
5.0

Lisa is amazing. One of the nicest people I have ever met and incredibly helpful. I will definitely be referring others in the area to this particular location.

OliviA E
From Google
5.0

I LOVE Lisa she was so helpful and hands on. She explained everything very thoroughly to me and gave me great recommendations. HIGHLY RECOMMEND!!!

Chris Graham
From Google
5.0

No complaints when it comes to this iStorage location. Lisa as well is absolutely amazing. She communicates very well and is very helpful when it comes to your storage unit. I give 5 stars and would recommend this location to anyone.

Dee
From Google
5.0

I'm back renting with IStorage formally known as Simply Storage in which I have rented for a few years ago and I have nothing but good things to say about the transition and the professionalism. Lisa the Manager and Steve the Assistant Manager both have been very helpful and a joy to do business with. They call you back within 24hours to follow up. Customer Service is very important it can make and break a companies reputation and the difference between renting with Istorage or their competitors.

Thomas Dueweke
From Google
5.0

Very pleasant experience; quick and easy. The manager was very helpful in helping me decide exactly what I would need. I highly recommend the company, and particularly this location for your storage needs.

Travis Moore
From Google
5.0

Very happy w/ my heated storage facility and friendly staff!!

PJ P
From Google
5.0

Lisa, the site Manager, is personable, knowledgeable and prompt. The facility is clean, secure and well-priced. I highly recommend her and the service.

wasey abdul
From Google
4.0

Lack of dollies, when I moved I have seen only one and the next two tomes I went. There were none. Otherwise it is a good facility

John Drake
From Google
5.0

Very cool place

Michael Ludwig
From Google
5.0

Very nice!

Scott Taylor
From Google
5.0

Very friendly and helpful

Mike Alder
From Google
5.0

The staff is always helpful and friendly. Very clean facility as well.

Vic Sasser
From Google
4.0

Great service. Great price

Maretha Jones
From Google
5.0

One of the best storage facilities I've been to!! Love the indoor storage & the fact that you can drive your car through it. So convenient.

Brittani Herrick
From Google
5.0

Lisa is extremely nice

johnae kimbrough
From Google
5.0

Lisa was very helpful and made me feel confident as a customer and trusting of this company to do business with. Thank you

Zachary Motta
From Google
5.0

Fantastic storage facility. Very convenient and safe. Lisa was so helpful. She made getting my unit stress-free!

moesr1972
From Google
5.0

Great place , lisa is the best

TERRIE MEDINA
From Google
5.0

Very helpful and professional.

Ashley Morgan
From Google
5.0

LISA WAS SO HELPFUL AND NICE!! The service was incredible, the space is clean and easy to use.

Domonique Byrd
From Google
4.0

iStorage is convenient and affordable to store your belongings.The facility is clean and easy to access. Also, the customer service is good. Lisa was understanding and quick to solve our issue. She went above and beyond.

putdrip3
From Google
5.0

Good place and excellent customer service went and got a storage today and it was a good experience and a good price compared to others around.

levi sims
From Google
5.0

Lisa was so very helpful even during the chaotic moments. Glad I chose this place to store my things!

Clinton Jeffress
From Google
5.0

Building is very clean and orderly. Great customer service with a smile from Lisa.

Brian Escobedo
From Google
5.0

Best customer service from this location. Great hours, love that it's indoors.

Michaela Thompson
From Google
5.0

I spoke with nicole and she did absolutely AMAZING!! she made me feel comfortable about leaving my things with this company!!! she needs a raise!

Jonathan Jennings
From Google
5.0

Love this place! Good prices and really clean. The staff is nice and the manager is great! Can't ask for more

Daniel Webb
From Google
5.0

The manager, Melissa, is extremely friendly and helpful. The units are clean and well maintained. Excellent overall service.

Jeremy Stettler
From Google
5.0

I had a great experience here. I wasn't sure what size i needed but Lisa was able to help me figure out what size unit was best for me and that was so helpful! The place is clean and affordable. I would definitely recommend this location.

Monique Donielle
From Google
4.0

My family and I have had our belongings stored here for almost 5 years. Lisa the Mgr is knowledgeable and helpful. We selected non climate control storage unit and all of are things are in the same condition as when we first placed our items inside. Lisa always has terrific advice customized for your needs. My only complaint is that I would like the price per month to go down for long-time loyal customers.

TheMysslk81
From Google
5.0

Simply self storage has been an amazing place to store my personal belongings (on and off for the last 15 years). I've been with the Farmington Hills location, under property manager Lisa. She has also been extremely helpful with the storage process, providing tips for making payments timely - as well as keeping tenants up to date, as the company updates its business practices and policies. Thank you Lisa and Simply Self Storage!!!

Don Daddah
From Google
5.0

Really didnt think a self storage trip would brighten my day but after watching Nicole kill a rush with kindness I new the place had to be just as great. Once it was my turn to set up I was in n out with special requests handled the same day!! Nicole's a self storage soldier. Much love

Gerald Sweet
From Google
5.0

Great facility Lisa takes care of the place. Friendly staff as well

Gary Lovio
From Google
5.0

Lisa and the staff are friendly and excellent at what they do. Great prices. Highly recommend!

Sabrina Evans
From Google
5.0

Lisa has the best personality and is very helpful.

C
From Google
5.0

I've rented units here on 2 different occasions and Lisa has been the greatest help both times. Highly recommended, clean, safe, well kept facility but could use some more dollys/carts for public use.

Bud Seemann
From Google
5.0

Great storage facility in a good location and a good price. Later access than most facilities. Drive in building means you are never trying to move stuff in the rain or snow or fighting other tenants for parking space under an awning. The manager, Lisa, was always friendly and helpful as was the rest of her staff.

Ep Painting
From Google
5.0

Good place ,great price, friendly

Mychal Taylor
From Google
5.0

Great storage facility. Customer service is fantastic.

Raj Furman
From Google
5.0

I needed a storage and they give me the best deal in town . Lisa emailed her boss and got me a month free and the lowest price for a 10/20 around.. Thanks Lisa👍😁

C. Jordan
From Google
5.0

I've used this facility for 2 years. They are great. Lisa, the manager, is wonderful and really looks out for the customers needs.

Dana Nelson
From Google
5.0

Very clean

Peter David
From Google
4.0

Clean and convenient. Indoor unloading area fit my moving truck.

keisha wilson
From Google
5.0

Lisa and Nicole were the most helpful two people. Nicole stayed late just to help me move into another storage. She was very kind and generous and I really loved her attitude. Lisa was very kind and helpful and had a great attitude as well. I would definitely recommend this facility to my friends.

Myriah Perry
From Google
5.0

Great storage facility!

Nika Cunningham
From Google
5.0

Lisa was AWESOME...Great presentation of the Units...Very Neat and Clean Building...Very Comfortable and Safe with leaving my Personal items!!

Carmen Susana Pearson
From Google
5.0

Walked in Lisa greeted us. She was very nice and informative. She showed us the unit it was very clean. Thank you Lisa for all your help.

Sandy LaCourse
From Google
4.0

very clean and friendly

Constance Wells
From Google
5.0

I rented a storage space from this location maybe a year or two ago and I had to come back. I love the customer service, the employees are awesome, friendly, attentive, it's clean and Lisa. Lisa is the manager she knows the definition of customer service OMG !!!! The way she has trained her employees and the way she runs her location defines hospitality and that's why I returned back to her location. I was impressed when I first met her and I'm still impressed today when I saw her to get my storage space. It's awesome

Deshaun Jones
From Google
5.0

I love this place. It was very clean and the staff was very nice. I would recommend this place to anyone in a heart beat.

P.A. West
From Google
5.0

We are new tenants, scheduled to move in today from out of town. Lisa D., has been amazing to work with! She went up and beyond to make sure we were satisfied with the appropriate unit to fit our need! Thank you so much! We look forward to a positive experience!

Eric Pulick
From Google
5.0

Excellent customer service from Lisa

Mrs Denia
From Google
5.0

I've been renting out a storage unit with them for about 4 years now and every time I have an issue or I need something Miss Lisa is always there to help me and even one time I was late on my payment she called me as like hey is everything okay just to make sure that I didn't forget about us and it was a reminder call cuz I totally did forget but it's more like a family compose to just a regular basic customer service and I really appreciate that especially having to put your stuff in storage and have your life separated so I have no complaints about this place and Miss Lisa D is amazing and the guy that signed me up for my unit haven't seen him in a while he's at a different location now but he was amazing also but I wouldn't trade it for any other storage unit

Yolanda Nelson
From Google
5.0

Lisa was very professional and helpful. She was able to assist me with finding a unit that will fit my needs. Lisa explained everything in detail as well as provided a tour of the building. Very impressed with the customer service and the clean units.

Dennis Crawford
From Google
5.0

I work there

chris parkinson
From Google
5.0

Always helpful and polite... specially Lisa! Thx:))

Katina Byrd
From Google
5.0

Nice and clean

Precision Tile & Flooring
From Google
5.0

Went here as a alternative to a different storage unit I was renting. The manager Lisa was very helpful getting me storage at a great price. She was very knowledgeable with the pricing, and included insurance. As a business owner myself, needing storage for materials. I would recommend this place. THANKS LISA!!

betty gurney
From Google
5.0

Nice and friendly

Nancy Fuqua
From Google
5.0

Fabulous customer service, very clean units, great prices.

Joe Kraemer
From Google
5.0

Excellent customer service!! I would definitely recommend this place to anyone!!

Jesse Johnson
From Google
5.0

Great place. manager Lisa is great too

Self Storage Locations

Mississippi
Rhode Island