Reviews
Temporary staying in this area and I needed a storage unit. Came across this spot and met with a young woman by the name of Dakota and she was so knowledgeable and helpful. I loved the experience with Dakota. She is a great employee.
Lisa has been so kind to us, and helped me so much..
I'm so impressed with the staff at this location. This past Friday I was so impressed. I could tell the manager was overwhelmed with the 20 people in her office, but she kept her cool and handled every customer with care and professionalism...
It was quick, smooth and easy. No hassle at all. A very clean and orderly place.
Super easy process to rent! Very friendly and helpful staff and a great facility!
Clean storage facility decent prices per unit one star off for how tight everything is.... Too many units slammed into a small area of land! And one star removed for property staff hanging out in their car instead of in the office.... We shouldn't have to walk to your car to inquire about a new lock or anything especially when we pull up at the entrance to the place and your sitting in your car one lot over!!
First time using a storage unit, and haven't no problems. Really nice and understanding employee there.
I can’t remember her name but the property manager from this location was amazing! She showed us a unit size for the 215 location and helped us get our unit for the 215 location set up before move in day! I can’t thank her enough!
S. Broad ST. GREAT STAFF...TY DEBANNY E. UPDATE:FINALLY Got a unit...great rates and locations. Thanks again, Mrs. Edward's.
Debanny is awesome!!! The property is clean and I highly recommend renting here.
Mrs. Debanny was fantastic. She was so sweet and understanding. She helped me figure out the size of storage that wasn't going to kill the budget but also be enough space to help put the stuff in. The facility was also secured and very well cleaned. I have two units now and I always receive excellent service.
Debanny was a pleasure to do business with! Kind and helpful.
Extremely polite and very informative with great rates
This place is great the storage units are good condition and the staff is very helpful, Debanny helped set us up really well!
Great manager looked out for me she the best and there service is also go rent a unit
Good people, easy to work with.
In an era of customer "no service", it is wonderful to find a company that has customer "great service". I had many conversations with Debany Edwards. She was extremely helpful, very professional, yet friendly. I am extremely satisfied with the service and the facilities.
The manager was great! She was very helpful and cheerful. I definitely recommend this storage specifically!
Fantastic experience and service. Super friendly and knowledgeable. The rental process was quick and easy.
Keep my stuffs in storage
Great staff. Very helpful.
Debanny is a sweet heart! She is always understanding and loves to go out her way to help people out! The property is clean when i go by there. Absolutely love storing with her as the manager and this company in general!
Debanney was a great help. She was very patient and knowledgeable. I appreciate her professionalism! Thank you Debanney!
My first time renting a storage space and I couldn't be more pleased at the process. Lisa was extremely helpful and patient as I tried to figure out what I needed. The grounds are secure and clean. 10/10 recommend
Keeps our stuff protected kinda and kinda safe. The doors don't actually shut for indoor units that are suppose to be climate control. Seems the office is closed more hours of the day then there open.
Just got off the phone with Lisa. She is the main reason, I'm still here. She is so sweet and quick to call if anything is wrong. The customer service here is top-tier and everyone is patient and willing to help! The storage itself is average, just like any other. But it's the people that help set this place apart from others.
Lisa was extremely helpful and knowledgeable. Highly recommend this place.
The manager there is absolutely amazing. She is always so helpful and willing to listen. I have been using this storage for a couple years now and I would use again if I ever had to
Great place to store your goods... Excellent customer service...!!!
Amazing staff and great service
The lady in the office is much appreciated
Wonderful sweet ladies in the office they really helped me out. Great place for your storage needs I highly recommend them.
The staff at the SecurCare Self Storage on Broad Street in Monroe, GA have been amazing. Extremely helpful and pleasant. Renting online was an easy process but sometimes you just need to speak to a human.
Broad Street Monroe, Ga Storage facility is clean, easy renting online. When we got there Melanie was fantastic with answering questions.
Thanks Debanny, you may be my favorite property manager.
The facility manager was extremely helpfull, even after my first lock just disappeared, thankfully I had not put anything in storage yet.
My experience is with the Broad Street, Monroe GA location and it has been very positive. Debanny Edwards is knowledgeable and very helpful. She does a great job but she needs a faster computer!😊
Debanny and Tracie was so great. I didn't know what size I should get and they helped me just by asking me what I was putting in it. Thanks ladies
The young lady (Tracy) that helped me was wonderful she at the time was having to work both locations in Monroe and was very busy but she took time with me and helped tremendously. Thank you Tracy you 're the best
The lady helped us move from a small unit to a bigger one no issue at all very helpful would highly recommend them 😊
Highly recommend for your storage needs! Very professional and friendly. Storage space is super clean!
Enjoy doing business with Debanny
The property manager was very helpful, kind, and professional! I’m glad to be storing my belongings with this SecurCare Self Storage!
The customer service was amazing very nice people. I really recommend them. If you ever need a storage unit, they have all the supplies everything you need
Great experience at this location! Safe, well maintained, and very helpful office staff. Definitely would recommend if you need storage space.
Debanny was a tremendous help with getting my storage unit set up!!
The manager was very helpful and understanding!! I HIGHLY RECOMMEND SecurCare Self Storage!!
Excellent Customer Service
You did great
Thank you so much 4 making sure my items stored are always safe. The staff are always attentive, extremely pleasant, professional on another level, I wouldn’t want 2 store my items anywhere else. U guy’s are truly awesome & keep doing an amazing job!
I really enjoyed the rental process with securestorage today, Debanny was so helpful, kind, and friendly. I really will suggest and recommend this facility because of her. Thank you so much for your help.
The worker of this place is just amazing.
Excellent 💫💫💫💫💫💫
I have had storage with y'all before.. I like it and that's why I choose self storage with y'all again. Very clean and customer service is very nice.
Very very sweet lady . And great customer service.
Excellent service
They are very caring people.
Awesome customer service
i absolutely adore tracy. she was so sweet and honest with it being my first time getting a unit. i highly recommend her!!
I just love Tracy!!! Extremely friendly and professional!!! - One Satisfied Customer
I had a great experience! Debanny E. was always there to answers my questions and help me. She made leaving all my belongings easier and knowing I had her to call made it easier on me too. The grounds were clean and well maintained. Thank you for all you did. We would use SecureCare again, and again!!!
they mean what they say" secured" great place to store your things while on the go. they even have parking for rv's etc.
Conveniently located, affordable and friendly service. Plus, the gate always works!
You guys did great and the storage area was very clean.
Very nice, and very helpful!
The manager was smart, kind, and thorough in her quick processing of my on-site application for a storage unit.
The lady at the office is really dry but overall she was trying to be nice. Great prices if you check online first!
Great place if you need extra storage . Staff is super friendly, very helpful & attentive. I would absolutely recommend SecurCare Self Storage to everyone
Professional, secure, well kept. Stored our housing appliances here for approx one year! Location was convenient and affordable! Definitely would recommend!
First. What date do you have me being there?
Nice staff
Great customer service and management
Always pleasant and easy to work with. I would recommend them highly.
I Think they need more security
nice staff
Staff is outstanding
We've been renting a storage unit from them for about 7 years now and have never had a problem
When i go in to pay my storage the employees are always nice and polite.
Very easy application and start up service online. Easy to obtain new gate code. Very friendly staff.
Nice place
I just vacated 2 units. Mary Dauphin was very helpful with a few problems including a lost key - found a spare from years ago! Good clean units, well ventilated.