I visited a Securcare Self Storage facility located at 4141 Snapfinger Woods Drive, Decatur, GA 30035. The store # 0156. I needed a storage facility to take my furniture to after moving out on 9/10/18, intending to have it taken to a new place. Unfortunately last minute I was told wouldn't ready until 9/14/18. It was last minute when I reserved a unit online and headed there with the uhaul. The exceptional service I was provided by the leasing agent Jay when I went in to discuss my reservation was refreshing, after gone thru a frustrating situation with my apt. Jay accessed the reservation and began to explain the sizes, the pricing, the late payment breakdown, what their amounts wld be, and the company's policy when affected by a moratorium. I have renters ins so I wld be able to cover the unit under that policy. After all papers were signed Jay advised me of the unit # and how to access it with the uhaul. The facility was clean, units roomy, and I was able to get my 1 bdrm apt into the unit with enuff room even for all the extra things u already had. Jay gave waters to us when I asked if there were some, and was by far the best service I've received in a long time from any company. The 1st month free def added to the lure of the website but Jay made the process quick, painless and I walked away a very satisfied feeling. Coming from a customer service background I can tell when I am being treated as a valued customer; and where I would recommend anyone I knew in need of storage. I wanna say thanks again to Securcare Self Storage for having a location with an agent named Jay, and I am very satisfied I made the decision to use you for my storage needs, and its been a customers dream to be treated as if they were the only customer they have....☺🎉🎉😁😎