The SecurCare facility on Deer Creek Road in Monument is extremely well run, clean, secure, and the Property Manager, Will, is highly professional, very efficient, knows the business very well, and always has a cheerful attitude.
The security is thorough, has a gated access, is under continuous surveillance, and there is always a way to get immediate support should the need arise.
I've been a customer for about 20 months, having the need to rent several units of various sizes, and I've always been thoroughly happy with the prices, availability of units, and especially the excellent customer service. In addition, the hours of customer access are generous, but not 24 hours per day, which is good.
I'm confident that the storage facility is safe. In fact, right after I rented my first unit, I forgot to throw the bolt on the door. I did put a lock on it but it didn't do any good with the bolt not thrown. I got an email within an hour indicating that the manager had found the door unsecured and I was able to get down there quickly and lock up my belongings.
The rentals are on a monthly basis so I can adjust my use as I need it rather than having to sign a lengthy lease and get locked in to paying for unused time. I get the option of signing up for affordable insurance or bringing a declaration page for my own policy.
It's always good to work with Will, since he goes to lengths to meet my rental requirements, solves problems quickly, he is easy to reach whenever I need support, and he has a great disposition.
I am VERY satisfied with the quality of the facility and the great customer service experience I get with every interaction with Will!
I highly recommend SecurCare (NSA Brands) on Deer Creek Road in Monument, Colorado!