I have been renting a unit here for 1 yr. It is the first time I have used a storage unit service and I thought all storage companies were at this level. However, whenever I had friends in the car with me when stopping here, they could NOT shut up about how this property was so far superior to other storage companies they had experienced. They pointed out several positive attributes:
1. Quality of Property and why you SHOULD care- Everything was clean and working: Entry gates , security systems and cameras, and the heavy duty, yet attractive perimeter fencing all seem as new as when it was installed. This is not only a convenience and proper property care. Thieves are more likely to burglarize storage facilities that are in distress and look run down as that is usually a sign that the owners don't care about their customers property security . They shy away from clean, orderly and fully functioning properties as that tells criminals they are not only on the job of protecting their customers, but also care enough to be diligent.
2. As someone with a budget so tight it squeaks (,the budget, that is) from time to time, I have run right up to the due date. They would often call, ever so politely and with sincere respect, just to remind me the due date was imminent and they were trying to help me not incur legitimate late fees. As far as staff goes, Sierra and Melinda not only do what all they are supposed to do, they often go "above and beyond"reasonable expectations. They always treat me and my family with the level of respect and kindness that is rare these day. I encourage anyone who needs storage to use this place. Besides the courteousness of all the staff, it also maintains a standard of safety and security you'd want and expect for your valuables.