SecurCare Self Storage Facility at 13870 Indian St in Moreno Valley

SecurCare Self Storage facility

13870 Indian St, Moreno Valley, CA 92553

(951) 601-2131
47 Reviews
Office Hours
Monday - Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
Closed
Access Hours
Monday - Sunday
6:00 AM - 10:00 PM

Available Units

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Nearby Facilities

2.30 Miles Away
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SecurCare Self Storage | Mt Baldy Dr
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Reviews

Jose Canales
From Google
5.0

Marysol is the sweetest

JG Garcia
From Google
5.0

Very professional storage facility. I have a closer storage business to my residence but have always preferred this location. In an era when good customer service seems to no longer be the focus, it is such a refreshing experience to do business somewhere that truly is apreciative of you as a customer. Awesome place, thank you Marysol.

JENNIFER BECERRA
From Google
5.0

Great facility and great management. Very friendly and helpful and not too expensive 😁😁

John Daniels
From Google
5.0

The current property manager, here, is "MARYSOL". She arrived the early part of 2022, to replace Rachel, and, of all the property managers I've seen here, in 16 years, she's been the nicest, and best, and most pleasant manager we've had here. The rest of my review has been left, as is, until I feel it warrants a change. (NOTE: I'm CHANGING my review, to 5-stars, ONLY because of her service)

86 Yota
From Google
5.0

Very nice location and conveniently located, great customer service, received all the information I needed for a unit big Thankyou to Marysol for her professionalism.

Jocelyne
From Google
5.0

Recently I just purchased a unit here, and when I walked in that office I felt so welcomed, it was quick and easy to get a unit. Marysol was VERY helpful and respectful, she explained everything throughly and got me a unit that I really wanted. Highly recommend and would recommend to family and friend!

John Daniels
From Google
5.0

EDIT #4: (March 10, 2023) The current property manager, here, is "MARYSOL". She arrived the early part of 2022, to replace Rachel, and, of all the property managers I've seen here, in 16 years, she's been the nicest, and best, and most pleasant manager we've had here. The rest of my review has been left, as is, until I feel it warrants a change. (NOTE: I'm CHANGING my review, to 5-stars, ONLY because of her service) --------------------------------------------------- What used to be "Indian Self Storage", was bought out by a company called "SecurCare Self Storage" (which is what it is now). That, in turn, more recently, was acquired by a REAL ESTATE INVESTMENT TRUST called "NSA Brands" (Please notice those "capitalized" words), which don't give a damn about people! These types of "trusts", ("hedge fund" and "venture capitalists"), are all about PROFITS! Notice the Google spiel: "SecurCare is a proud member of the *NSA Brands* family, a real estate investment trust comprised of 11 self storage brands." Hopefully you've read this far. Anyway, my rating has now gone from 5-star, to 3 (mediocre). Only reason it gets a 3, is because of the pleasant people that run, and have run, the facility. Otherwise I'd rate them 1-star. This is the part I want you all to know: Since NSA Brands has taken over, they've changed the "legal" in their contracts to us, the consumer. I've been there 16 years running. My contract USED TO stipulate that, once annually, "ANNUALLY", that, generally, our rates would go up, not much different than rental rates to apartments and such, which was the point of my previous grievance. Now it's gotten worse by these corporate d-bags!! I'll explain: Within the verbiage of the "legal" contracts you and I sign, the "annual" stipulation has been removed. Now these d-bags have designed it, through their attorneys, that not only can rates go up, but they can go up AT ANY TIME, as long as they (the storage facility and parent company) give us, the consumer, a 30-day notice in advance. So please understand that, if you rent a storage unit from ANY member of the NSA Brands "family" 🤦‍♂️, your rental rate/rent, could, and probably WILL, go up, AT. ANY. TIME. 🤬🤬 They could change (read: increase) our rates, EVERY MONTH, if they decided to, and we either accept it, or move out. That doesn't sound business savvy, especially if you end up with an 80% vacancy rate! People will get fed up with this! Trust me when I say, these "TRUSTS", conglomerates, and any entities like them, care NOTHING for the consumer; only their PROFITS and profit margins.

B M-F
From Google
4.0

Excellent customer service. Looks like they exterminated recently. Perhaps be better if the dead bugs were swept up before new customer moves in. Good move in special.

Olivia Llado
From Google
5.0

Excellent service, very helpful and friendly. I highly recommend this SecurCare Self Storage in Moreno Valley.

Marlon Magat
From Google
5.0

It was good very helpful.

Everett Martinez
From Google
4.0

Marusol is so nice

marialuz marisald
From Google
5.0

Muy bien el personal muy fue muy amable y claro, y hay buenos precios.

Alonso Garcia
From Google
5.0

Great customer service from that lady Marysol. She was a great help at finding my perfect storage for my Golf equipment! If they don’t give her a raise soon they’re not appreciative nor investing in their amazing employees! 10/10 would recommend this location!!

Maria Torres Garcia
From Google
5.0

Great customer service, very professional, friendly, quick, I was in and out in no time. Everything was explained in detail. Love the price, the facility was clean. Marysol, the onsite manager was beyond helpful, friendly, efficient, gave clear and complete information. She was professional and very engaged with the other individuals coming and going. I could tell that she really looked out for the property and the renters. I could not recommend this facility more highly.

Debbie Raincross
From Google
5.0

I went to get a storage unit and they were just about to close. The lady on duty named Maria stayed and helped me get the storage rental I was looking for. She went beyond the call of duty to be sure I was a satisfied customer. I want to give Maria a shout out for her professionalism and helpfulness. Thank you Maria!!

Alice S
From Google
5.0

I did the process over the phone. Everything was so fast then in less than 5 mins I had everything done. Location is convenient. Very clean. Quiet, excellent price. I am happy with my purchase. Thank you Conrad.

Liza Dionne Marie Williams
From Our Website
5.0

The representative was efficient and friendly, which made the transaction fast and easy.

Jacquelyn Reeves
From Google
5.0

I’ve had the pleasure of being a customer of Secure Self Storge over the 21 years. I’ve lived in Moreno Valley California. This is the only place that I would feel safe for my belongs to be. They’ve been amazing since the very first manager all the way down to their current new manager thank you for all your help, your consideration and your kindness and your amazing customer service.

Lilia Macias
From Google
5.0

Muy amables y los precios muy buenos y el horario tambien

Amber Turov
From Our Website
5.0

Very easy no hassle the staff is absolutely wonderful the hours are most appropriate very clean I like to use the word fancy the greatest storage unit I've ever had

Tamara Latson
From Google
5.0

Great customer service

Danyael Laughing Bear
From Google
5.0

Excellent staff and friendly service

Josie Gonzales
From Google
4.0

The only thing I wasn't happy about was I bought a new lock n ur office manager would not take it back. It wasn't even opened.

Adrian Garcia
From Google
5.0

Marysol is so patient and so polite when I first applied for a storage. For my first time renting a storage it was a success due to her amazing customer service!!

Rachel Gonzalez
From Our Website
5.0

Thank you Marysol for assisting with my move in, you were friendly, helpful and made my move in a breeze

Nelson Dupree
From Our Website
5.0

Simple and fast rental. Rachael answered all of our questions and made the experience top notch

Marco Ruiz
From Our Website
5.0

I appreciate the great service from lady in the office. would rent again

Chanda Driver
From Our Website
5.0

Great love customer service at location had storage here before highly recommend

Marco Ruiz
From Our Website
5.0

Good experience. Both Brianna and Rachel are friendly and helpful

Karla edwards
From Google
5.0

Loved all the tikes

Christina Quezada
From Google
5.0

The customer service was excellent. Took the time to show me different storage units and explained the billing process. Super friendly!

rosaida williams
From Google
5.0

Steve was awesome. Great person.

Arianna Avila
From Google
5.0

Thank you Steve for all your help and answering all my questions ! Me and my husband feel very happy in new selection in our storage unit . We appreciate you for your patience, kindness , & professionalism.

Synthia Brosamer
From Google
5.0

I’ve been renting a storage unit for many years and have had to move around due to bad experiences. I’m so happy I found this location! The manager Sam, is so kind and helpful. She answered all of my questions with no hesitation, and was so knowledgeable. It’s so refreshing to come in contact with someone who is patient and informative, especially during these crazy times of covid. I started renting during the middle of March last year and have had no issues. If you’re looking for a great place, for a great price with wonderful customer service look no further. Thank you securcare and Sam!

Lynelle Hightower
From Google
5.0

Everything was to the T, the way the agent explained it to me. The inside storage access was very clean and

Inc Dan Taylor's Karate Training Center
From Our Website
5.0

Fast and easy to sign up. Friendly, helpful staff. Great facility!

Petra Cuevas
From Google
5.0

Excellent five start !

Henry Crispin
From Google
5.0

Muy vien me queda serca y pago 93 po uno de 10x10

Eddie Williams
From Google
5.0

Good management, I've had my storage here for years.

Leticia Gonzalez
From Google
5.0

A lot of cool stuff

Bobby E Hernandez
From Google
4.0

Convenient fair price.

Jeanette Fenceroy
From Google
5.0

Very helpful.

Rebecca Ryan
From Google
4.0

Everyone I spoke with from Customer Service to On Site Personnel were always professional and friendly. Never had any problems or issues. I believe the price was high; that is why I gave SecureCare a 4 rating.

Paul Norwood
From Google
5.0

I find that all of the workers at this location do a wonderful job of keeping the location clean and are very helpful in the transferring from one unit to another.

J. Ashley
From Google
4.0

Their prices are pretty average but sometimes you can get a deal. Their storages are clean and range in sizes to meet your needs. All the storages are protected by an alarm system. They will supply you with a certain type of lock put on your storage which you have to purchase or you can bring your own but it must be a certain standard type lock, now I believe they do Supply boxes if you need them. This place do have video surveillance and security gates. they are located on the corner of Alessandro and Indian in Moreno Valley, just passed Food 4 Less gas station.

Janet Adams
From Google
5.0

I love this place!

Robin Pitts
From Google
5.0

Storage units, as well as the entire place, indoors and outdoors, is always very clean and well lit.

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