I was with this place for about 2 1/2 years. Making monthly payment was so easy. Everything was perfect so never really had to speak with office except when I moved in, and moved out. Which office staff was amazing. Move in was simple , move out was simple. The only thing semi negative I can say is the price went up little too high for me but on the positive note I will say it was worth the money, when I moved my stuff there it was there for over 2 years and when I moved out there no bugs no spiders so they definetely maintain the grounds. I would absolutely use them if I needed a storage again. I absolutely recommend them.
I did everything over the phone and received immediate confirmation and emails to sign docs by email.
Storage facility is nice and clean. The woman who helped me at the front desk was very kind and caring. Love that.
Donna on the phone reservation was very attentive and a pleasure to do business with. Melinda the manager at the Hemet site was also very attentive and efficiently processed my request. The cleanliness and security of the site was impressive.
Very helpful staff and friendly
Very helpful and courteous
The 3 minutes of disclaimers before getting to a menu to dial the appropriate number is a tad too much. The manager on site was very kind and helpful.
quick and easy
Very very clean I like this place a little pricey but all in all clean place for your things
Very friendly and fast service! I don’t remember her name but she was very helpful, kind and professional!
Nice clean easy in and out of facility did everything on line pay on line too
You guys did great
Very informative and helpful with helping me to choose a storage unit.
Nice, customer service and friendly.
Love Secure Care Storage. We've been using the one in East Hemet for years with no issues. Melissa in the front office is the best. She runs the facility so well. Professional and so helpful and friendly. She provides EXCELLENT customer service.
Bright, well lit, large "rows"
Melinda was very helpful. And courteous and very helpful. The facilities is nice and clean and kept up.
My mom have.storage here. Manager is amazing. Help a lot Thanks
Great lady's clean and good place
I have had no issues. The price I pay for my unit is good and I have no worries with my stuff in my unit. Staff is great and very friendly.
Clean and secure but once you put tour things in there they raise the price knowing they gotcha.
I got a storage
Very happy with Secure Care Storage. It's a friendly and very clean environment 😃
Melinda is the most awesomeness person. This company couldn’t have find a better person to run this place! She is always so nice and helpful! Steve answered the phone and was helping as well very happy with the employees they have working for them and as long as in in this area this is my storages place!!!
It has been a great experience, staff was very nice and professional. Transaction took very short time and everything was explained well.
Knowledgeable, pleasant, prompt, soothing manner which makes moving a bit easier
Easy, clean unit and friendly manager 👍🏽
This storage facility is very clean and the staff is great as well as over the phone customer service. No matter what the situation there is always someone to help you. I also love the gate hours its perfect if your moving late in the day! They are hassle free and professional.
I love this place perfect for me
I have had my stuff there for a while now. I cannot explain how nice the staff is. They are so helpful, kind, respectful and just so understanding. I wish all places were like this.
Friendly staff
Clean... Great customer service
Great service and reasonable prices. Facility even organized a garage sale for those with storage units. Unit renters were able to sell stuff
It's where I store my things of course I love it.
I have had a good experience with SecurCare. Their Customer service is very good and they were very accommodating when I was moving and had underestimated how much stuff I had and they were able to provide me with a bigger unit the day I arrived in the moving Van. It’s very well secured and clean. There prices are affordable.
Ofc manager is excellent, knowledgeable, prices good, property clean and well kept, nicely lit during darker hours.
Need to post gate hours for customers..thnx. Those were office hours
Very professional
Very friendly and helpful
Nice. Secure.
12 years i had great managers at this place
Always clean. Great managers. Very helpful, very knowledable
Went and got a storage unit today and the lady at the front was more then nice I absolutely loved her . The unit we got was reasonable priced and it's very secure. Would defiantly recommend going there if you need storage ....
Management is awesome and I feel secure with my things there prices are really great
Secure and safe
The rent seems to be getting higher
Kodie is awesome. She is great with customer service. She takes care of us when we have any needs. My wife and I are very happy. The slight downfall which isn't her fault is a "young lady" that covers for her on her day off is not very customer oriented infact twice there was an occasion where office is locked and it took me looking inside through window to suddenly have her open takes office. All in all go see Jodie and you will be happy at this facility.
