The customer service here was great. I got a storage so fast it was awesome.

Love this place! Customer service was excellent. Anthony and Kelly were exceptional not to mention were super accommodating showing storage options in this 100 degree weather. 100/10

We were helped by Anthony who was very professional an kind an explained everything very thoroughly would recommend definitely great deals!

Had mix up on my part in registration however the receptionist, I believe her name is Kelly was exceptional. She cleared up the matter with understanding and efficiency. Very good person to have with the company. Except for the heat, everything went very smoothly. Thanks

Extremely helpful, pleasant. Tyvm

Very easy to rent storage, friendly staff

Great customer service, friendly and quick to get us set up and ready to use our storage unit!

Amazing customer service, easy lease setup! Thank you 😊

It'd has been the best experience very fast service they gave me the best unit for my needs very patient with me and courtious.i will tell everyone about my wonderful experiece.wow I'm so satisfied excellent place to do bussiness

Just parked my motorhome there so hopefully it all goes well! Good rates. Really nice frontline staff in the office, smiles and helpful! :)

You guys have been so kind to me. I came in 2021 and received help and some really sound advice. I highly recommend I Storage.

The rental agent was professional, courteous and fast. I was able to rent the unit I needed and would recommend IStorage to everyone. Thank You

May I just say, I am so pleased to have gone there. The gentleman was so nice and even gave me a discount. Thank you

Staff is remarkably very friendly and helpful. Great experience:)

Anthony was awesome and great customer service

This is a great place to store your RV! Thanks Anthony for the excellent customer service!

The workers had a good attitude and worked with a smile would come again five stars

If I could give ten stars I would! The units are clean and provide lighting which is so helpful! The price was in my budget and most importantly they are down to earth people who still have common sense and human decency… which is so hard to find in the world these days it seems! I am very pleased! Kelly’s a rock star and so helpful! 😊

Kelly helped me get a unit under a good deal that fits my needs

The staff at the Desert Hot Springs location are fast, friendly and very professional. They always go out of their way to help and be accommodating. I kept my Airstream trailer there for five months without a problem. Thank you. I'll be back.

Every one was helpfull and easy access smooth transaction

Overall the gentleman that helped me and I storage was very nice knowledgeable helpful I will store my RV here for a long time!

Convenient, great customer service, very clean.

Amazing help ! Professional and convenient! Anthony was a great help! Fast and professional

I took time in selecting a place. But it exceeded my expectations. The special didn't have any hidden fees, check in was quick and the man who assisted us was AMAZING. On my first return visit I forgot my gate code. Luckily someone was in the office. He was on a call but stopped everything to help me. He had to go into the office and go into the computer. All turned out great. I hate I am relocating. Will Definitely try I storage units again.

Covered parking for our motorhome.

Great place! Anthony is so helpful!

Was very nice, and reasonable. Helped me in my time of need

Anthony was amazingly friendly and helpful!

Anthony was amazing. He showed us the available spots and was quick in doing the contract

Visited the facility for the first time & will say it is well maintained, appears to be safe, I was mainly concerned about security, although that might be a problem, indoor storage is the safest way to do things at this facility I think, its nothing to do with the company it's mainly the city of Desert Hot Springs ( a lot of theft in general) you cannot safely park your car on the street anymore you may run out of luck and have your cat converter stolen by the next morning, I'm very familiar with the Desert Hot Springs city & have to say their current Manager Anthony was beyond helpful when o first came in he provided exceptional customer service showing me around the facility in general and responding to every one of my questions he made me feel confident about getting an indoor storage unit safe enough for my SUV & personal belongings. Despite the ongoing flow of people or rush hours he keeps up very well providing you with everything you may need to move in or out of this storage facility at affordable rates, & kindly service.

Anthony and JP were very helpful. Thanks guys.

The staff and its members at istorage in Desert Hot springs we're very professional, courteous and made you feel like family... The facility was very clean, coupled with exceptional customer service. Truly the mark of a great company... Thank you istorage

Anthony was super helpful in getting us the right storage unit for our situation. Would highly recommend this place if you need storage in the desert!

Jp was very polite and helped me get set up quickly, also got a month free !!

Jp my man took care of me promptly !!!!

Jp made sure everything went smooth. I was in and out getting my storage.

Anthony was so helpful and nice. Great attitude. Thank you Anthony!!

JP good server Rent 2 parkin spa 👍

Excellent storage, exceptional customer service! An outstanding location offered to Coachella Valley residents, but more convenient for locals, and they offer military discount for Active Duty Service Members too. I highly recommend inquiring about their unit availability as their prices are competitive and convinced me to stay closer to home. I hope this helps!

JP was kind efficient and professional

Anthony was very helpful and clear. We were shown the different sizes and informed on the price difference. Before we arrive I called due to road closures since the storm and he was very helpful on providing directions to the storage. We were setup and out of there in less than 30 minutes. Also phenomenal customer service! JP was also very polite, welcoming, and helpful.

Outstanding service, JP was fast effective and informative. Anthony walked me through all the instructions and took me to the unit. Highly recommend.

Jp was very helpful and got us set up very quick

Friendly service

JP was great help, very fast!

JP was super helpful and also Anthony both were really nice and help us with a smile!!

Anthony is absolutely amazing. I will always recommend this place.

Gooood really gooood

Friendly staff

The positive is you have amazing staff always on top of things. Amazing positive customer service! But, his place is infested with rats. There’s no lights on night time. After hours people leave trash everywhere.

I rented out a storage unit for a few months and had no issues what so ever Elisa has been a great to me very respectful has great customer service definitely if needed to rent a unit out again it would be istorage

No complaints

It's a difficult place and management is not entirely at fault. We have high winds that cause a problem. We have alot of thieves in our area that cause major problems. It's a risk...but I need the close proximity. Management, I implore you once again, charge higher rates if need be, 24 hour security. I like the recent results that have disappeared...it works! Lisa is on it! Keep that Girl!

Just wanted to say the ladies here at I storage are very kind lady’s and very helpful. Also I notice there’s no cameras around . Doesn’t seem safe to me .

RV storage

Elisa was great manager very helpful always greet me with a smile and very understanding

Staff is amazing and helpful,only issue is there are no lights at night and it cam be scary amd dangerous

The lady that help us was very professional and attentive to my needs.

The young ladies at the desk were helpful and cheerful. The space I had seen online was unavailable but they suggested a great alternative. I signed up and look forward to a long relationship. Thanks to your team and Happy New Year!

Great service via phone from Canada!

Play phone me and I will look after my Needs

Excellent , she was he[pful polite and within 10 minutes I was done paid for and a storage# and never left my home thank you istorage for making it simple

You are amazing thank you.

Good customer service From istorage Elisa never fails to deliver awesome service here I’m glad I chose istorage

Irene and the management are the best and make like family I am so secure a real jewel! Stored at many different other places and no one as good as this where the best to store.

Elisa was a real big help, polite respectful and on task, had a little problem and she helped solve it!

Luis was very helpful getting the storage unit I wanted for the price I wanted when I wanted it.

The price is very fair and staff are informative and friendly. I would recommend the storage facility to anyone.

We had a great experience with Istorage. Had what we were looking for room for both units on one lot. Thanks for a great experience .

Largest room best price friendliest folk everyone works like family here together I can’t believe I found this place and such a great place to store cars and boats or build your own specialty room or Man Cave that means a lot to seniors living in small spaces… thank you I Storage you guys rule the storage facilities in the Coachella Valley that’s for sure!

Great staff very helpful with my needs

I highly recommend this storage unit It’s a great place to store your important items you might get to them later. I was also helped by a amazing young woman her name is Elisa ,she answer all my questions and I was very pleased .

Signed up online over the weekend. Cant beat the 1st month free pricing. Moved in on Tuesday. Everything is exactly as stated. Very happy.

The ladies up front were awesome and quick at getting me set with my unit and showing me what it looks like. Perfect for what I need!

Im not sure how the security is i just got a spot 2 days ago. But the lady in the office was very helpful

Returned a lift

Love it here. They are the way a storage place should be.

The facility is very clean. Never had any problems with the place only thing was when my storage was broken into. It has nothing to do with the staff, they are always nice. They could provide dumpsters and maybe an outside washroom, so ppl don't leave their trash.I didn't like the fact that I wasn't able to review the video footage. The mgr otherwise was great on submitting paperwork because it was insured. My rent has gone up and it's CrAzY it seems like every 6 months there is a increase.

Very pleasantly suprised with the great customer service!

Close to my home and the place is clean. Need more security cameras. The staff are great.

Good location, easy access, great staff

Great customer service..

Someone parked in my RV storage spot when I arrived on a Sunday. Monday morning the staff were very apologetic and quick to help remedy the situation. I was very upset about the situation to begin with, but the staff were calm polite and generous in there handling of the problem and providing the solution. I am quite happy with the resolution and my choice to store my RV at istorage in Desert Hot Springs.

Excellent job,the staff were on the ball,she had me sold before I sat down..

Online shopping and payment was very easy. The Location contacted me they were very nice and welcoming. When I went to the location it was very clean and Good curb appeal. The Manager greeted me immediately and again made me feel welcome and informed me of all important details. She also gave me exact directions to the unit. The unit was larger than what I kind of imagined, so I’m giving a great review to the business and employees. The prices are competitive so I can’t complain about that. Thank you so much for allowing me to use your storage. Jeff

Nice facility with very friendly and helpful staff. We're storing our RV here and the covered spots are a good value, spacious and well protected from the winds known well in the Coachella Valley. On site security is very good and we feel our RV is safe. Highly recommend for your storage needs.

Nice Service

Staff was very knowledgeable and friendly.. Prices are fair. Hope to be a long time user.

It’s a storage unit but the staff is wonderful

The person we connected to was very helpful in arranging for motorcoach rental space. We look forward to a long relationship. We’ll done. Mark & Katherine Leicht

Our van was at this facility for almost 2 years with no issues. It is the desert so I would recommend preparing your vehicle for the hot sun. The staff could be a little friendlier.

I've been using iStorage Desert Hot Springs for almost a year now and my vehicle has always been safe and secure there.

This place and the staff are friendly, professional and the storage areas are grreat

We needed a storage room and they had one available

Not only are the prices right, the staff are more than pleasant and knowledgeable. Definitely know your business is appreciated. The facility is well kept, secure, and definitely a place you should look into if the need for storage comes about.

Good place for running a business out of

The customer service was phenomenal! Jennifer and Marie were very customer savvy, polite, knowledgeable with beautiful smiles. I will be recommending iStorage to people I know.

Great very friendly and i got a great deal

Rent a U-Haul from this location. Very friendly customer service. I recommend this place if you're looking to rent a truck or for storage.

Awesome place, great prices and absolutely awesome amazing staff!! Especially Marie!

This place has great service and the best price in the Coachella Valley for covered storage of RVs and trailers. The location is secure and there are lots of very expensive RVs here so we feel pretty comfortable storing our trailer there! The only downside is that it is often EXTREMELY windy here so there are actually times when we can't return our rig to its' spot!

Maria and Jennifer are outstanding. Great customer service, they both go out of there way to please you the customer. Highly recommend this storage facility

The management at this iStorage is very helpful and considerate. I highly recommend this place of business.

Amazing customer service

This storage facility is a great value. We’re storing our fifth wheel there. The staff is very friendly and very helpful. The registration was very quick and easy. The staff is very professional and I would highly recommend this storage facility.

First storage ever and it was a great experience. The office staff, Marie and Jennifer have always been pleasant and very helpful. I read the reviews before I rented here and a few concerns were security. I never had any issues and liked the fact that the facility shut down at 10pm. The first month free was amazing, lol. I didn’t plan on renting here as long as I did but when it came time to end this relationship, the ladies made my transition easy. Although there is no dumpster accessible to the tenants, I understand why. Facility was always clean and free of debris, payment options easy and hassle free. Hopefully I will not need another storage unit, but if I do, I will definitely be coming back. Thank you ladies for a very positive experience.

iStorage was a pleasure to work with. I was looking for storage for my 5th wheel, after several unsuccessful calls I came across iStorage and they couldn't have been nicer. Not only did I reserve a space they gave me my first month's rent for a penny. I look forward to working with them for a long time, to come. Sincerely, Marilyn S.

I could say hundreds of great things about my experience, but ... I’ll cut it short! Everyone at i Storage made it easy! We were looking for a place to park a pop-up trailer. One or two friendly phone calls and it was done. I emphasize the word Easy! Bryce & Sandie Palm Springs- Lake Tahoe

Needed covered storage for RV, they took great care of us!!

Looked for covered storage for RV, they had quite a few to select from at a great price!

Jennifer, was on the ball quick clean understanding lease and legalities. Period. Was in town for a short time to move, and accomplished the storage and moving goals I needed done. Clean units, easy kiosk entry

The onsite Manager was very kind & helpful. It was a fast and easy process she did it all over the phone for me.

I chose the DHS storage because it was the nearest , however , I’m glad I did . I really appreciate the customer service that Marie the manager there provides with Prompt response to my needs . Very helpful . Thank you

Marie was excellent and very prefessional through this moving process, would certainly recommend iStorage at Desert Springs Thank you for making the move in so easy

Very helpful

Best price and place to store things

Marie at the Desert Hot Springs office is amazing. She is extremely helpful and goes out of her way in customer service.

The staff is very helpful, thank you both.

This was my first time using istorage in this Town and I Received A Grade A++ Welcome and Response to Our Needs! We were Addressed with the spirit of excellence and All of Our Needs were Met! Anyone who uses this Facility and Business will be Pleased!!!

Very thankful for my experience with staff. They were very helpful, and my needs were met.

Very nice and helpful. Answered all my questions and concerns. They also have a lot of supplies handy for storing. Thank you!

Buen lugar, buen trato al cliente y amablemente te ayudan a encontrsr lamunidad que mas se acomode a tus necesidades!!

I recently won a storage unit at auction in D.H.S. Ca. I was a little confused about some issues, being one of the first lockers I ever won, that is until I met the Manager Marie, and her coworker Jennifer. They made me feel quite at home, and content to answer all my questions. Even after I bit off more than I could chew, they stepped up and both helped me out. Who would have thought that customer service, would have been so Top-Notch especially at a storage facility. Every time I pulled out of the yard, I felt as though I was leaving a 5 star hotel, as a matter of fact the service was so good I even rented a unit before cleaning out the unit I won. Thanks again jEFF Edwards

Everything is wonderful and clean and everyone are very helpful...

great customer service security is awesome

Marie has great CS. Very personable and a great asset to your company.

They always have great customer service. I’ve been here twice before and they have never failed to provide exactly what I need. Very nice and very professional.

Marie the manager and the office personnel are wonderful. She explained everything and was very helpful. This is our second year parking our RV there.

We have been storing our RV for many years - before iStorage took over. What I like is everyone is so nice and helpful. Always there to help if needed. Also, it is nice to work with the same staff. Manager Marie is fantastic !!

Nice folks. Got me set up quite easily.

Great storage place, Jennifer at the office is so helpful and has great customer service!! On the other hand, at the rv parking lot, our shuttle bus had it's muffler cut off..😳 no idea who could've done something like that. But again, ms. Jennifer told me she was going to handle the situation. Thanks Jennifer! - istorage.

Love this place! The staff is very nice and helpful. Marie is always nice and always has a smile on her face. Kat is also nice.

iStorage is a clean, safe, and affordable place to store your things. When I have overflow items that I don't have room for, it's my go-to storage place.

your employees were very nice and helpfull.My visit was great.thank you.I will tell my friends,Bernice Barcott.

Not only are the prices here very reasonable, but the customer service is STELLAR! Marie helped me out and I must say that she was kind, understanding and easy to work with. I will definitely be recommending iStorage to everyone I know.

Every time I come to this facility, the staff is always the friendliest! They always have an answer to my questions, and are always helpful! Thanks guys!

this is a great place to rent from! the office was very orderly and kat, who helped me, went above and beyond personally showing me the units i was interested in to make my decision easier. great customer service.

Rented a storage unit here for a month. Facility was nice and clean and staff was very helpful.

Super awesome staff

Very professional service by a wonderful agent Kat great customer service skills,

I enjoyed the workers .they are friendly and polite too. I love the place they are very clean and well secured . Love this ace I feel good having my stuff stored there.

Marie was efficient and fun. She made the process simple. Very satisfied.

I love the 24 hour access! Prices just increased so I'm taking my RV out. Prices for storing furniture is by far one of thee most expensive in the desert!! 🤑💰💲💸For the increase, at least define the RV spaces and number them. Great customer service though! The ladies are very nice.

Great place to store your vehicle, boat, and RV

Very helpful and great location.

I was extremely satisfied with the customer service I was given a couple of weeks ago; I was helped in a professional, and timely manner. This place is clean, organized and had everything that I needed for storaging purposes. I was able to buy a few boxes and tape for a very reasonable price. I highly recommend this facility, and will definitely be coming here again for any of my storage needs.

I was very pleased with the whole thing! It was easy from start to finish. I t was even easy to change the date when I was unable to check in as planed.

Can’t go 5 stars since we just moved in and we’ll see over the next year how things go, but Marie at the front is incredible in her customer service! (Who remembers anyone at the front’s name, right?) she’s sharp as a tack, honest and funny! Loved working with her and her flexibility!

Great customer service 👍

The facility is always very clean, & very helpful staff!!

Istorage has been a GREAT place to store my belongings. I have received the best Customer Service and support with reasonable, competitive pricing. The office staff is THE BEST!!! I will gladly return to this location the next time I have need for a clean, safe and secure storage facility. THANKS MARIE AND KAT!!!

I recently moved items with their uhaul rental truck and also purchased moving supplies & boxes they had everything I needed for my move which was great, the manager and office personnel on duty were extremely helpful and pleasant suggesting the right supplies for all my needs, the customer service was excellent and friendly, The facility was clean & organized and the fresh scent in the office showed the level of well maintained standards, I will highly recommend ( Istorage ) to my friends & family and will definitely be returning in the future for any and all my rental or packing supply needs...... Steve R. Estrella (A Happy Customer)

Very helpful and haven't had any issues, never ever do they get bothered by all my questions. The staff is always Friendly! U guys ROCK

We stored our RV here. Overall it is a rather pleasant experience. The site is modern and clean. The only concern we had was lacking of 24 hour patrol on site. When we checked in, however, we had a rude experiences- the motion sensor was somehow triggered, and we had to bear the very load alarming sound till we leave. We called the office number and got no answer as it's before the office open, We were in at 7:30 am. Hope it will be fixed by the time we go back there. I wish they have a better support system for customers.

Excellent

iStorage met all my needs in storing a 23' Sprinter. Initial check in was thorough and efficient. Facility is easy to maneuver in and specific space well located for easy ingress and exiting. I only wish it was located a little closer to our home. Otherwise it's an excellent facility.

I booked a month before I had to drop off my RV for six months storage. When I arrived everything went smoothly at check in and I was able to park my RV and get to the airport. This is a secure facility professionally managed.

Really great service. Kat was very nice and inviting. Im glad we came here!!!!😀👍

Clean, quiet, professional staff... the very best... highly reccomended by me

I've had a parking space in the yard since 1999. I'm a long haul trucker so I'm in the yard on a bi monthly basis. The two issues I've had most over the years are: A. Access to the yard because of problems with gate access I.E. Power failures or gate issues. B. OTHER TENANTS PARKING THEIR VEHICLES IN MY SPACE WHILE I'M AWAY ON THE ROAD!!!!!!! :{ THE ROWS IN THE OUTDOOR PARKING AREA NEED TO BE REALIGNED, RESTRIPED AND MARKED USING MATERIALS THAT CAN WITH STAND THE ELEMENTS. Another idea that I've suggested over the years is dedicate a row or two for SEMI TRACTOR - TRAILER PARKING ONLY!!!! NO RVS NO SMALL TRAILERS OR TRAVEL TRAILERS OR TOY HAULER PARKING IN THAT SECTION!!!!! LAY A CONCRETE STRIP WITH GROUND SUPPORT FOR WEIGHTS UP TO 80,000 LBS. MAKE THE CONCRETE STRIP 36" - 42" WIDE FOR THE LENGTH OF THE ROWS. THAT WAY DRIVERS CAN DROP TRAILERS WITHOUT HAVING TO LITTER THE YARD WITH PIECES OF WOOD DEBRIS OR WORRY ABOUT THE TRAILER LEGS SINKING INTO THE SAND. I have had no issues with the office staff over the years. They are always friendly and easy to do business with. C.C.

Good place for moving supplies.

Veryone is helpful.thanks😀

Covered RV storage

Clean and well kept. One of the cheaper options I had found during my search and had the unit for a year. Had I still had a use for the items inside, I would have stayed with them. Various sizes available that are detailed well on their website. Covered parking for RVs and trailers available as well. Due to its location and lighting, it also appeared very safe, even when visited in the early morning or late night hours.

Clean environment, friendly customer service, great prices compared to other places.

Excellent

I've been with this company for years now and I just love the customer service and the clean area and the security I would refer anyone and everyone I talk to. Thank you storage.

Very nice clean and the management is very helpful.

I had to rent a storage unit to clear out a relatives home after they had been placed in assisted living. After checking out prices I found iStorage to be one of the better priced in the area and was surprised to find it was also one of the nicer ones I visited. The property was clean and we'll maintained and the ladies in the office were very helpful.

Very clean grounds and office area. Staff very helpfull. felt safe and secure.

Spotless when I walked into the office. Grounds clean, area extremely well monitored with security cameras to include RV storage area. Get value for the area. Also, can not forget about the superior customer service received